Users Voice for Onlymaker

7% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
90% users rated Excellent
Pie Chart Review Representation for Onlymaker
Onlymaker Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Feb 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.7 5 4.8 4.5 2.4 1.4
Oct 2022 4.9 1 4.2 4.7 2.6 1
Nov 2022 4.8 5 3.9 4.5 4 5
Dec 2022 5 5 5 5 5 2.2
Mar 2023 4.3 2 3.1 4.1 2.6 5
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Detailed Onlymaker Review by

Introduction

Onlymaker.com is an online footwear retailer that specializes in a wide range of fashion-forward footwear for women. Unlike other conventional footwear stores, they provide their customers with an extensive selection of footwear styles, materials, and colors to choose from. Their mission is to make their customers stand out with their unique footwear styles.

Pros and Cons

  • Pros
    • A vast selection of trendy footwear
    • Excellent customer service
    • Reasonable pricing with frequent discounts
    • Free shipping on orders over $99
  • Cons
    • Only serves women's footwear needs
    • No physical store locations

User Experience

Onlymaker.com has a user-friendly website designed to help customers navigate the site quickly and efficiently. They take pride in their exclusive selection of shoes that are stylish, comfortable, and reasonably priced. Their website is easy to use but requires improvement in terms of filtering options and search functionality.

Pricing and Value for Money

Onlymaker.com offers affordable pricing for quality shoes made with premium materials. Depending on the shoes' material, style, and design, prices range from $30 to $100. Some shoes are even lower than $30, especially when on sale. However, prices vary based on styles and materials, and prices may be higher for exclusive or limited editions.

Alternatives

Some alternative online footwear retailers that offer similar products include Zara, Michael Kors, Steve Madden, Nine West, Aldo, and DSW.

Customer Service

Onlymaker.com has exceptional customer service that responds promptly to customers' inquiries regarding shoe size, color, and/or material. They offer a live chat feature available from Monday to Saturday to help customers troubleshoot any issues or concerns. Their customer service is also available via email or phone.

Product Quality and Selection

Onlymaker.com prides itself on the quality of its footwear. They use premium materials such as leather, suede, and synthetic textiles to create their shoes. They offer their customers a wide array of footwear styles such as pumps, sandals, flats, and boots, among others. Their selection covers different colors, prints, and sizes, ensuring there is something for every occasion.

Website Usability

Onlymaker.com’s website is easy to navigate, and the user interface is user-friendly. The website is accessible on different devices, including laptops, tablets, and smartphones. However, some improvements are needed in terms of filtering options and search functionality to enhance the website’s usability.

Returns and Exchanges

Onlymaker.com operates a fair return and exchange policy, provided the shoes are returned within 30 days of purchase, are in new, unworn condition, and are in the original packaging. Customers are responsible for the return shipping costs.

Promotions and Discounts

Onlymaker.com offers frequent promotions and discounts. They provide new customers with 10% off their first purchase after signing up for their newsletter. They have frequent sales, where customers can receive discounts of up to 50% off on selected items.

Reputation

Onlymaker.com has a positive reputation, with many satisfied customers leaving positive feedback on their website and social media platforms such as Instagram, Facebook, and Twitter.

Payment Options

Onlymaker.com accepts different payment methods, including credit and debit cards such as Visa, Mastercard, and American Express. They also accept PayPal.

Loyalty Programs

Onlymaker.com does not currently offer any loyalty programs but frequently offers discounts and promotions for returning customers.

Customer Reviews

Onlymaker.com has numerous satisfied customers leaving positive reviews for their products and customer service. Customers praise the quality and design of their shoes, their affordable pricing, and their excellent customer service.

Community Involvement

Onlymaker.com is committed to giving back to society. They pledge to donate 1% of their profits to charity organizations such as Global Fund for Women and Womankind Worldwide.

Shipping and Costs

Onlymaker.com offers free standard shipping on orders over $99, with a flat rate of $9.99 for standard shipping on orders below $99. Customers can also opt for express shipping, which incurs additional charges. Shipping times vary based on the customer's location and the selected shipping option.

Conclusion

Onlymaker.com is an innovative online footwear store that boasts a vast selection of footwear styles, colors, and materials to choose from. Their pricing is reasonable, and their customer service is exceptional, making them a reliable source for high-quality fashionable shoes. Their website is easy to navigate, and their policies are customer-friendly. Overall, Onlymaker.com is a great place to shop for trendy, affordable, high-quality shoes.

Onlymaker Recent User Reviews

User Rating

5 stars

69

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Reviewer Name: Eden

Review Submission Date: 2022-12-28

Review Title: Quick/helpful customer service
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Review Description: Quick/helpful customer service

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Reviewer Name: Hamish

Review Submission Date: 2022-12-26

Review Title: I accidentally ordered the wrong size.
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Review Description: I accidentally ordered the wrong size but after contacting them they kindly changed it and were very kind and helpful. great and fast customer service!

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Reviewer Name: Tyler Jones

Review Submission Date: 2022-12-23

Review Title: Excellent customer service
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Review Description: I have not received the product I ordered yet, however I accidentally order the wrong size and they quickly reached out to me and helped me correct my order. After having an experience like that, I look forward to ordering from them in the future.

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Reviewer Name: RJC

Review Submission Date: 2022-12-22

Review Title: Great customer service and quick reply…
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Review Description: Great customer service and quick reply to help make changes to gift purchase.

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Reviewer Name: Dana Wennerberg

Review Submission Date: 2022-12-22

Review Title: Affordable Large Shoes!
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Review Description: This is the first time I've been able to find affordable women's shoes in my size!! I bought 3 pairs!

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Reviewer Name: Brittany Lige

Review Submission Date: 2022-12-20

Review Title: I ordered the Ankle Rhinestone Strap…
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Review Description: I ordered the Ankle Rhinestone Strap High Heel Sandals in size 13 On November 13th and didn’t receive my order. Both the company and the postal service kept giving me the runaround and my problem was never solved. These people are a scam and I will not be ordering again. Terrible customer service all around. If I could give zero stars I would.

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Reviewer Name: Andre Belzile

Review Submission Date: 2022-12-17

Review Title: Amazing service and excellent quality for the price!
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Review Description: Hi there! this is my second time buying from onlymaker, I made a mistake on my address, it was corrected without fail in court. Product always so wonderful and very well made. Excellent condition upon arrival at home. So don't hesitate to order, satisfaction guaranteed!

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Reviewer Name: Nicole

Review Submission Date: 2022-12-16

Review Title: customer service
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Review Description: I found this page thanks to tiktok, customer service amazing, material of the shoes definitely worthy...the only thing is the shipping takes forever. But again customer service is amazing!!!!!

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Reviewer Name: James

Review Submission Date: 2022-12-14

Review Title: Great range and very helpful!
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Review Description: Onlymaker have a fantastic range of products. They are extremely helpful and accommodating with specific requests such as last minute size changes. Highly recommend!

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Reviewer Name: KAJ

Review Submission Date: 2022-12-09

Review Title: Customer service is very professional
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Review Description: Customer service is very professional. I accidentally ordered the wrong size shoes and sent a panic email - they were able to correct my order before shipping, response was very fast! I’ll update my review when I receive the shoes.