Introduction
Onlypult is a social media management platform that helps businesses and individuals manage and publish content across multiple social media platforms. Their services include scheduling, analytics, and collaboration tools, as well as a mobile app for on-the-go management. In this review, we will explore the various aspects of Onlypult, including its pros and cons, user experience, pricing, alternatives, customer service, product quality, website usability, and customer reviews.
Pros and Cons
Pros:
- Easy to use interface
- Automatically posts to multiple social media platforms at once
- Provides detailed analytics for each post
- Allows for team collaboration and management
Cons:
- Does not offer live support options
- Competitors offer more extensive features
- No free plan option, only a 7-day trial
- Principle customers would be social media agencies
User Experience
Onlypult's user interface is clean and easy to use, making it accessible for businesses of all sizes. It is simple to navigate through the various features and tools, and the instructions are clear, so even beginners will find it easy to use. Additionally, Onlypult's mobile app is available for both iOS and Android users, and it's just as user-friendly as the desktop version.
Pricing and Value for Money
Onlypult offers a range of plans for businesses of all sizes, with prices starting at $10 per month. While Onlypult's prices are a bit more expensive than some competitors, they offer more comprehensive features like automatic posting, analytics, and team collaboration. They also charge an extra fee for any additional social media accounts beyond the eight accounts that are included in their most expensive plan.
Alternatives
Some of Onlypult's competitors include Buffer, Hootsuite, and Sprout Social. Each service has its own unique set of features and pricing options, so it's important to compare them before making a decision.
Customer Service
Onlypult's customer support team can be contacted through email or through their website's contact form. However, they do not offer live chat support, which is odd given the highly competitive nature of social media. Onlypult does offer some video tutorials and a knowledge base, which is a useful resource for troubleshooting any issues.
Product Quality and Selection
Onlypult's product quality is high, and they offer various features to assist businesses in managing their social media platform. It includes an automated posting, visual planner, analytics, team collaboration and much more. As far as selection goes, Onlypult currently only supports the most common social media platforms, including Facebook, Instagram, Twitter, VK, Pinterest, Linkedin.
Website Usability
Onlypult's website is well-designed and easy to navigate, with a clean layout that makes it simple to locate the various features and tools. For example, pricing and plans, features and tools, supported platforms, the blog, and the contact us page can be easily navigated from the homepage.
Returns and Exchanges
Onlypult does not offer refunds or exchanges, so it's imperative to closely study their plans to ensure it suits your business needs.
Promotions and Discounts
Onlypult usually offers some promotions and discounts, especially for new subscribers. On their website, there is a discount banner to attract potential customers.
Reputation
Onlypult has gained a positive reputation in the social media management software arena. They have also gained some positive feedback on review sites such as G2Crowd, Trustpilot.
Payment Options
Onlypult's payment methods include credit cards and debit cards, with the option for automatic billing. Customers can also change their payment method and view their billing history easily.
Loyalty Programs
Onlypult does not have any loyalty programs at this time.
Customer Reviews
Reviews on Onlypult are generally positive, with customers praising the platform's ease of use, comprehensive features, and customer service. Some users have complained about their lack of live support options and high pricing.
Community Involvement
Onlypult has a small social media following, which shows that it is not doing well in terms of social engagement.
Shipping and Costs
Onlypult does not ship any physical products, so this does not apply to them. The costs are explained in detail in the pricing section.
Conclusion
Overall, Onlypult is a high-quality social media management platform that offers a comprehensive set of features and tools for businesses of all sizes. While they are slightly expensive than some competitors, their platform is easy to use, provides excellent analytics, and allows for team collaboration. The lack of live chat support may be disappointing to some, but their email support and knowledgebase are effective.