Onnbikes Reviews

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I it's sajid
822 days ago

wrost site they are showing us bike…

Beware of Misleading Bike Rentals - My Personal Experience with OnnBikes I recently had a harrowing experience with OnnBikes that I feel compelled to share. After browsing through their website and being impressed by their selection of bikes, I decided to rent one for a sightseeing trip in Mysore. However, what I encountered in reality was a far cry from what was advertised. Upon reaching their location, I was dismayed to find that the bike I had been shown on their website was merely a glamorous façade. The actual bike they provided was in deplorable condition, with subpar brakes, worn-out tires, and an overall shabby appearance. Furthermore, to my astonishment, they failed to provide me with a helmet, compromising my safety during the ride. The stark contrast between the promised and delivered service left me utterly dissatisfied. The discrepancy between the bike showcased on their platform and the disappointing reality was a significant letdown. It also raises concerns about the integrity and transparency of their rental services. I urge potential patrons to exercise caution when considering OnnBikes for their rental needs, especially after my disheartening encounter. I sincerely hope this review serves as a cautionary tale and prompts the necessary improvements to prevent others from enduring the same disillusionment I faced.

Introduction

Onnbikes.com is an Indian online platform that offers rental services for motorbikes, scooters, and bicycles. They have a wide range of vehicles that cater to various needs of customers, making it convenient for them to rent for travel, adventure sports or leisure. They operate across major cities in the country and have a well-established brand reputation.

Pros and Cons

Pros:
  • Wide range of vehicles to choose from
  • Easy booking process
  • Affordable pricing
  • Flexible rental duration options
  • Excellent customer service
Cons:
  • Some locations may have limited vehicle availability
  • Not all vehicles may be available at all times

User Experience

The website is well-designed and easy to navigate. The booking process is straightforward, and users can easily find the vehicle of their choice based on location, date, and duration. Users can also make changes to their booking or cancel it if required, without any hassle.

Pricing and Value for Money

Onnbikes.com offers competitive pricing for their rental services, making them a value-for-money option for customers. They have different pricing options based on the duration of the rental, and customers can choose what works best for them. However, pricing may vary based on vehicle availability and location.

Alternatives

Some of the alternatives to Onnbikes.com in India are Vogo, Bounce, and Drivezy. However, Onnbikes.com stands out due to its wide range of vehicle options and customer service.

Customer Service

Onnbikes.com has an excellent customer service team that is available round the clock to assist customers with their queries or concerns. They also have a 24x7 roadside assistance service, providing users with peace of mind during their rental period.

Product Quality and Selection

Onnbikes.com offers a wide range of vehicles, including motorbikes, scooters, and bicycles, catering to different needs of customers. The vehicles are well-maintained and in good condition, providing customers with a safe and comfortable riding experience.

Website Usability

Onnbikes.com's website is user-friendly, with a clean and straightforward design that makes it easy for customers to use without any hassle. The website is also mobile-friendly, allowing users to book their rental services on the go.

Returns and Exchanges

Onnbikes.com has a straightforward returns and exchanges policy, allowing customers to cancel or modify their bookings easily. However, refunds may be subject to certain terms and conditions, such as cancellation fees or non-refundable deposits.

Promotions and Discounts

Onnbikes.com offers various promotions and discounts from time to time, making their rental services more affordable for customers. These discounts can be availed by entering the promo codes during the booking process.

Reputation

Onnbikes.com has a well-established reputation in the market, with many satisfied customers leaving positive reviews on their website and other online platforms. They have a good track record of providing quality rental services at affordable prices.

Payment Options

Onnbikes.com accepts multiple payment options, such as credit/debit cards, net banking, UPI, and mobile wallets. This makes the payment process convenient and hassle-free for customers.

Loyalty Programs

Onnbikes.com does not have any specific loyalty programs in place. However, they offer regular promotions and discounts, making them a value-for-money option for customers.

Customer Reviews

Onnbikes.com has numerous positive customer reviews, reflecting their dedication to customer satisfaction. Customers have appreciated their wide range of vehicle options, easy booking process, affordable pricing, and excellent customer service.

Community Involvement

Onnbikes.com actively engages with the community through various social media platforms, sharing their initiatives and promotions with their followers.

Shipping and Costs

Onnbikes.com does not offer any shipping services as they provide rental services for vehicles. However, they have a transparent pricing policy, mentioning all costs associated with the rental upfront, without any hidden charges. In conclusion, Onnbikes.com is a well-established online platform that provides rental services for motorbikes, scooters, and bicycles. They offer affordable pricing, a wide range of vehicles, excellent customer service, and a straightforward booking process. However, some locations may have limited vehicle availability, and pricing may vary based on location and vehicle availability. Overall, Onnbikes.com is a value-for-money option for customers looking to rent a vehicle for travel, adventure sports, or leisure.