Users Voice for Opensky

58% users rated Terrible
0% users rated Poor
8% users rated Average
8% users rated Very Good
26% users rated Excellent
Pie Chart Review Representation for Opensky
Opensky Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 01 Apr 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3 4.8 1.8 2.3 4.4 5
Oct 2022 1 4.8 2.8 3.6 4.4 1
Nov 2022 2.3 4.9 2 5 2.7 5
Dec 2022 5 5 5 1.8 5 5
Mar 2023 2.4 4.8 5 5 4.6 2
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Detailed Opensky Review by

Introduction

OpenSky is an online shopping platform founded in 2009, that aims to connect independent merchants with shoppers all over the world. With a vast selection of unique and authentic goods ranging from fashion, beauty, home, and gadgets, OpenSky makes it easy for customers to find unique items that can't be readily found in regular brick-and-mortar stores.

Pros and Cons

  • Pros
  1. A wide selection of unique and authentic goods
  2. Easy navigation on the website
  3. Promotions and discounts are regularly offered
  4. Several payment options available
  5. Efficient customer service
  • Cons
    1. Shipping can be slow and expensive
    2. Product quality can vary

    User Experience

    OpenSky's website is clean, easy to navigate, and user-friendly. The homepage provides several categories and collections based on the customer's preference, making it easy to find what they're looking for. Furthermore, the site's layout allows for easy browsing, and the search bar is available to find specific items.

    Pricing and Value for Money

    OpenSky offers competitive pricing for its products, and deals and discounts are regularly offered. Compared to other online marketplaces, some items can be more expensive. However, the unique and authentic goods available, and the shopping experience make it worth the cost.

    Alternatives

    Some alternatives to OpenSky include Amazon, eBay, and Etsy. These sites offer similar products, but OpenSky provides a unique shopping experience characterized by the independent merchants and authentic products.

    Customer Service

    OpenSky's customer service is efficient and responsive. The customer service team is easily accessible via email or phone, and they respond promptly to inquiries.

    Product Quality and Selection

    OpenSky offers a vast selection of unique and authentic products, sourced from independent merchants worldwide. However, the product quality can vary based on individual merchants.

    Website Usability

    The OpenSky website is easy to navigate, and its layout makes it easy for customers to browse through the products, access product information, and make purchases.

    Returns and Exchanges

    OpenSky's return and exchange policy is straightforward. Items can be returned within 14 days of purchase, and the process is hassle-free. However, customers are responsible for the return shipping costs.

    Promotions and Discounts

    OpenSky regularly offers promotions and discounts, which provide customers with significant savings on their purchases.

    Reputation

    OpenSky has a good reputation and is known for its unique and authentic products. Furthermore, the platform has been in existence since 2009, which speaks to its stability and reliability.

    Payment Options

    OpenSky offers several payment options, including credit cards, PayPal, and ApplePay, which makes it easy and convenient for customers to make purchases.

    Loyalty Programs

    OpenSky offers a loyalty program that enables customers to earn rewards for making purchases. The program offers different levels with various benefits and discounts.

    Customer Reviews

    OpenSky's reviews on independent review sites are generally positive, with customers praising the platform for its excellent selection of unique products and efficient customer service.

    Community Involvement

    OpenSky offers a platform for independent merchants to showcase and sell their products, thereby playing a crucial role in community development and supporting small businesses worldwide.

    Shipping and Costs

    Shipping costs can vary depending on the item's size and weight, and the merchant's location. Shipping can take up to 14 days, but most orders are delivered within 5-7 business days.

    Opensky Recent User Reviews

    User Rating

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    Reviewer Name: Angelique Young

    Review Submission Date: 2022-12-27

    Review Title: Been waiting for new card for 3 months
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    Review Description: Been waiting for new card for 3 months

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    Reviewer Name: MATTHEW

    Review Submission Date: 2022-11-28

    Review Title: Open Sky is a joke
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    Review Description: Open Sky is a joke, TWICE they took my order, charged my card and then told me the order was cancelled, for no reason.I asked why, and recieved no response.And yes the items are still listed.They only exist to take down your information and populate your inbox with spam.DEAR OPENSKY,Please stop with the "sorry about the confusion" replies. TWICE on two seperate purchases were cancelled, without notice, without reason and don't try that "oh it's out of stock" because you STILL HAVE THE ITEMS LISTED.USE OPEN SKY AT YOUR OWN RISK!!!!!

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    Reviewer Name: Mario Quintero

    Review Submission Date: 2022-11-19

    Review Title: Watching yours transaction with this…
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    Review Description: Watching yours transaction with this company, they refused to me to returning an item without notice before to placing an order. Matter of fact wasn't a final sale or clearance.I think didn't deserved none star.

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    Reviewer Name: Karen Miller

    Review Submission Date: 2022-08-26

    Review Title: 0 Stars
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    Review Description: The $100.00 wall clock was poorly packaged and the face was completely broken into pieces, not surprisingly. The return shipping label they sent was invalid. OpenSky customer service claimed the supplier was unresponsive and they couldn't help me; I should just throw it away.

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    Reviewer Name: Vivienne Con

    Review Submission Date: 2022-02-17

    Review Title: Not bad
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    Review Description: Not bad company. But a delivery service could be better.

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    Reviewer Name: Patricia M.

    Review Submission Date: 2021-10-08

    Review Title: Very nice fabric. Now I need a winter scene with these trees.
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    Review Description: Going to use this as a background when I make a wall hanging of my house.

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    Reviewer Name: Vernell B.

    Review Submission Date: 2021-07-13

    Review Title: Everyday wear.
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    Review Description: The stress is nice for everyday wear.

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    Reviewer Name: William C.

    Review Submission Date: 2021-03-31

    Review Title: So Far the Product does Well would Recommend It To My Friends
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    Review Description: Great Way To Download Songs or Info From Micro sd and Normal Sd Cards.

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    Reviewer Name: Patricia Ann Riggs

    Review Submission Date: 2021-03-26

    Review Title: I just bought 2 pair of overalls and a…
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    Review Description: I just bought 2 pair of overalls and a top they sent me 1 pair of overalls and now my order is nowhere to be found, checked wheres my order and it appears as if I didnt order anything. Cant get help.I have not received my 2nd pair of overalls yet but am working with someone to get them. Please know what your talking about before you reply. Thank you.

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    Reviewer Name: April

    Review Submission Date: 2021-01-21

    Review Title: One of the absolutely best companies I…
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    Review Description: One of the absolutely best companies I have ever purchased from. My purchase was destroyed by severe weather nine days after it was erected.From first contact, and every single step of the way after that, they went above and beyond what was normally called for. The professional customer service I received was second to none. I am an extremely satisfied customer and would definitely recommend this company.