Users Voice for Optifast

4% users rated Terrible
3% users rated Poor
5% users rated Average
3% users rated Very Good
86% users rated Excellent
Pie Chart Review Representation for Optifast
Optifast Overall rating
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User Interface
Quality

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Review article published on: 12 Apr 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.5 4.5 1.2 4.4 3.9 4.8
Oct 2022 4.9 4 1.3 4.6 4.7 4.2
Nov 2022 4.7 4.2 1.4 4.2 3.8 3.9
Dec 2022 5 5 5 5 5 5
Mar 2023 3.8 5 1.4 3.6 4.2 3.1
Line Chart for Rating of peer stores

optifast.co.uk

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Detailed Optifast Review by

Introduction

Optifast.co.uk is an online store that specializes in weight loss products, supplements and meal replacement shakes. Launched in 1974, Optifast has been a trusted name in the weight loss industry for over four decades.

Pros and Cons

The pros of Optifast are that it offers a range of meal replacement shakes, bars, and soups. These products are designed to be low in calories, high in protein, fiber, and other nutrients. They can be convenient for people who want to lose weight, and it also offers a lot of information on their official website about weight loss. However, the downside of Optifast is that it can be expensive, and it may not be suitable for everyone. Some of the products contain artificial sweeteners, which can be a concern for those who are sensitive to them.

User Experience

Optifast.co.uk has a user-friendly website that is easy to navigate. The products are organized by category, and there is a search bar that makes it easy to find specific items. The website is very informative, providing plenty of information on weight loss, nutrition and wellness.

Pricing and Value for Money

Optifast products can be quite expensive, with meal replacement shakes costing around £2.50 to £3.50 per serving depending on the package size. However, it's worth noting that this is comparable to other weight loss products on the market. The value for money may vary depending on the individual's needs and budget.

Alternatives

There are numerous alternatives to Optifast, such as SlimFast, Nutrisystem, and Atkins, among others. It's worth researching and comparing different products before choosing the best one for your needs.

Customer Service

Optifast provides excellent customer service through its website and by phone. Their customer service representatives are knowledgeable and helpful, and they respond promptly to inquiries.

Product Quality and Selection

Optifast products are generally of high quality, with a range of options to choose from. Their meal replacement shakes, bars, and soups are a popular choice for many people looking to lose weight.

Website Usability

The Optifast website is user-friendly and easy to navigate. The site provides plenty of information about their products, nutrition and wellness advice. The checkout process is straightforward, and there are no hidden fees.

Returns and Exchanges

Optifast has a 14-day return policy, allowing customers to return unopened products within 14 days of purchase. However, it's worth noting that returns and exchanges are subject to certain conditions, such as a valid receipt and product being in its original condition.

Promotions and Discounts

Optifast occasionally offers promotions and discounts on its products, such as BOGO deals and seasonal promotions. Customers can sign up for the Optifast newsletter to receive updates on promotions and deals.

Reputation

Optifast has a good reputation in the weight loss industry. The brand has been around for over four decades and has helped many people lose weight successfully. It's a trusted name in the industry, and its products are often recommended by healthcare professionals.

Payment Options

Optifast accepts most major credit and debit cards as payment options, including Visa, MasterCard, and American Express.

Loyalty Programs

Optifast doesn't have a loyalty program at this time, but they may offer this in the future.

Customer Reviews

Optifast has generally positive reviews from customers. Many people have reported successful weight loss with Optifast products. However, it's worth reading the reviews carefully to get an accurate representation of customers' experiences.

Community Involvement

Optifast is not heavily involved in community initiatives at this time.

Shipping and Costs

Optifast offers free standard shipping on orders over £50. However, for orders under £50, shipping costs £3.99. Orders typically arrive within 3-5 business days. Customers also have the option to choose expedited shipping for an additional fee. Overall, Optifast.co.uk is a reputable weight loss brand that offers high-quality meal replacement products. Although it can be expensive, the products are formulated to be low in calories and high in nutrients, which can contribute to a successful weight loss journey. With excellent customer service and informative resources on their website, Optifast is a great option for those looking to lose weight.

Optifast Recent User Reviews

User Rating

5 stars

48

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Reviewer Name: paul smith

Review Submission Date: 2022-12-28

Review Title: Great product and speedy delivery.
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Review Description: Great product and speedy delivery.

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Reviewer Name: Dainius

Review Submission Date: 2022-12-21

Review Title: Ordered 1 week ago its still not…
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Review Description: Ordered 1 week ago its still not dispatched , write to chat everyday and get same answer will be dispatched shortly , very poor service

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Reviewer Name: Mads

Review Submission Date: 2022-12-03

Review Title: Easy to order and great tasting protein…
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Review Description: Easy to order and great tasting protein shakes.On the negative vegestable soup not pleasant and as a lactose intolerant person, I realised very quickly only the new plus shakes work for me, even with a lactose aid

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Reviewer Name: Mrs Donna Hughes

Review Submission Date: 2022-12-03

Review Title: Exceptionally fast delivery, tasty soups
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Review Description: Exceptionally fast delivery, variety of products, very tasty and satisfying soups that are not loaded with salt. I was surprised at how palatable they are.

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Reviewer Name: mike

Review Submission Date: 2022-12-02

Review Title: Yet again told my delivery was on the…
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Review Description: Yet again told my delivery was on the Evri van and would be delivered today and yet again, let down and my order still hasn’t arrived. I used optifast a few years ago and they were great, now absolutely dire. What’s the point of choosing when to use their product when they clearly can’t fulfil an order within their advertised delivery times.

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Reviewer Name: Andrew Compton

Review Submission Date: 2022-11-18

Review Title: Easy to order and navigate to the items…
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Review Description: Easy to order and navigate to the items you want to buy. Communication after placing my order was good etc.I have nothing negative to say and I'll return at a later date

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Reviewer Name: Fiona

Review Submission Date: 2022-11-17

Review Title: Hi, I purchased chocolate protein plus Optifast
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Review Description: Hi, I purchased chocolate protein plus Optifast (x 30) however, could not find an option to purchase the same in vanilla, despite initially seeing that this was possible. I'm not sure where I would find this for future purchases. Thank you. Fiona.

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Reviewer Name: Ian

Review Submission Date: 2022-11-17

Review Title: Great diet aid programme that works
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Review Description: Straightforward website, good discounts, providing proven performance diet aids. Good quality products. Additionally, I lost 7 pounds in my first week. Stick to the programme and it works. Supplement with healthy green vegetables to accompany the soups to add interest.

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Reviewer Name: Mrs M

Review Submission Date: 2022-10-31

Review Title: Your courier service rubbish update
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Review Description: Your courier service rubbish, I wish I had used a different companyOptifast Customer Service has now responded in a satisfactory manner and my order has been delivered.

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Reviewer Name: Nassib

Review Submission Date: 2022-10-25

Review Title: Amazing product
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Review Description: I tried Optifast at the beginning of the month and I already started seeing results. Lost about 4Kg so far