Oxygenclothing User Reviews

Introduction

Oxygenclothing.co.uk is a UK-based online clothing store that offers an impressive range of men's and women's designer collections. Founded in 2002, the store has become a go-to destination for fashion-conscious shoppers looking for unique and stylish clothes. The website stocks high-end brands like Vivienne Westwood, Stone Island, Versace, and Hugo Boss, among others. In this editorial review, we examine various aspects of the store to help you make an informed decision about shopping with them.

Pros and Cons

Pros:

• Stocks high-end designer brands
• User-friendly website with easy navigation
• Simple and secure checkout
• Excellent customer service

Cons:

• Slightly expensive compared to other online clothing stores
• Limited selection of brands for women

User Experience

The website is intuitive and easy to use. Finding products is made easy by the simple layout and search functionality. The product pages are visually pleasing and provide all the information you need to make a purchase decision. The checkout process is quick and secure, and orders are confirmed promptly via email. Overall, the user experience is smooth and hassle-free.

Pricing and Value for Money

Oxygenclothing.co.uk is a luxury store, and as such, prices tend to be higher than other online clothing stores. However, the quality of the products justifies the premium pricing. The store’s value for money is excellent, given that the products are long-lasting, and you get what you pay for. Furthermore, the store runs promotions and discounts periodically, which makes premium brands more attainable for budget-conscious customers.

Alternatives

There are several clothing stores online that stock designer brands, such as End Clothing and Farfetch. However, Oxygenclothing.co.uk stands out for its personalized and excellent customer service, quality of products, and an extensive range of men's collections.

Customer Service

Oxygen Clothing’s customer service is commendable. The support team is knowledgeable, responds promptly to queries, and provides helpful advice. The store also has a detailed FAQ section covering all aspects of shopping on the site. From our experience, we rate the customer service as top-notch.

Product Quality and Selection

The quality of the products sold on the website is exceptional. The store stocks high-end brands, and the website provides accurate sizing information and product descriptions. Oxygenclothing.co.uk has a more extensive range of men's collections. Still, women's fashion collections are limited to a handful of brands, which might limit the selection for women shoppers.

Website Usability

The website is user-friendly, well-designed, and intuitive. The navigation is seamless, with categories such as new arrivals, brands, and sale sections clearly marked. The product pages are detailed, featuring multiple images, descriptions, and sizing guides. The checkout process is simple, and the website is mobile-optimized, making it easy to shop while on the go.

Returns and Exchanges

Oxygen Clothing offers a seamless returns and exchange service. If you are not satisfied with your purchase, you can return it within 14 days of receipt and receive a refund, exchange, or credit note. The store provides a step-by-step process on how to process returns on the website.

Promotions and Discounts

The store has frequent promotions and discounts, which range from seasonal sales and brand-specific offers to student discounts. The promotions and discounts are advertised on the website's homepage and social media pages.

Reputation

Oxygen Clothing has a good reputation for quality products and personalized customer service. The store has positive customer reviews, with most customers lauding the store's professionalism, product quality, and customer service.

Payment Options

The store accepts several payment options, including credit and debit cards, PayPal, Apple Pay, and Amazon Pay.

Loyalty Programs

Oxygenclothing.co.uk has a loyalty program for customers who sign up for the store's newsletter. You earn rewards points, redeemable on future purchases, with one point earned for every pound spent.

Customer Reviews

The store has positive customer reviews, with most customers praising the quality of products, customer service, and fast shipping.

Community Involvement

The store is active on various social media platforms such as Facebook, Twitter, and Instagram, where it engages with customers and posts content about new arrivals, promotions, and discounts.

Shipping and Costs

Oxygen Clothing ships to various countries worldwide, and delivery costs vary, depending on the customer's location and the size of the order. UK customers can enjoy free delivery on orders above £150. Orders are processed within one working day, and deliveries are made by DPD, Royal Mail, and FedEx.

Conclusion

Oxygenclothing.co.uk is a premium online clothing store with exceptional quality products, personalized customer service, and an extensive range of men's designer collections. Although the store is slightly expensive compared to other online clothing stores, the value for money is excellent. If you are looking for premium brands and exceptional customer service, Oxygenclothing.co.uk is an online store worth checking out.