Users Voice for Oyorooms

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Oyorooms Overall rating
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Review article published on: 13 Feb 2019

Last updated by on 12 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 4.1 2.6 5 3
Feb 2023 5 5 5 5 1.8 5
Mar 2023 5 5 5 5 5 5
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Detailed Oyorooms Review by

Introduction is a popular online platform that offers a wide range of accommodations and stays across India and several other countries including Indonesia, Nepal, Malaysia, and the UAE. The website caters to both leisure and business travelers with offerings ranging from budget-friendly rooms to luxurious suites. is known for offering some of the best prices, hassle-free booking, and excellent customer service.

Pros and Cons

  • Wide range of accommodations
  • Budget-friendly prices
  • Easy booking process
  • Excellent customer service
  • Flexible check-in and check-out
  • Safe and secure payments
  • Some properties may not adhere to expectations
  • Limited availability in some cities
  • No loyalty program for frequent users

User Experience offers a user-friendly interface to browse and book accommodations. Users can easily search for stays by city, date, and budget. The platform also allows users to filter properties by amenities, room type, and guest ratings. The website provides detailed descriptions and images of each property, making it easy for users to make informed decisions.

Pricing and Value for Money offers some of the best prices when it comes to accommodations, which makes it an attractive option for budget-conscious travelers. The platform also provides various discounts, special offers, and promotions for its users. However, the properties may not always meet the user's expectation, and it is essential to read the reviews before making a booking.


Some popular alternatives to include Airbnb, MakeMyTrip, Goibibo, and Trivago. However, Oyo rooms stand out due to its wide range of accommodations, budget-friendly prices, and user-friendly platform.

Customer Service prides itself on offering excellent customer service. Users can contact customer support via phone or email for any questions or concerns. The team is responsive and efficient in addressing customer queries and complaints.

Product Quality and Selection offers a wide range of accommodations ranging from budget stays to luxurious suites. However, some properties may not meet the user's expectations, and therefore, it is essential to carefully read the reviews before booking.

Website Usability provides a user-friendly interface that is easy to navigate. Users can easily search for properties, filter them by amenities, and make bookings in a matter of minutes.

Returns and Exchanges has a flexible cancellation policy, which allows users to cancel or modify bookings without any additional charges up to a certain period before the check-in date. However, cancellations and refunds may take some time to process.

Promotions and Discounts provides various discounts, special offers, and promotions for its users. Users can avail of these promotions by applying coupon codes during the booking process.

Reputation has a good reputation in the market due to its budget-friendly prices and excellent customer service. However, there have been some issues regarding the quality of properties, which the company has been working to address.

Payment Options provides safe and secure payment options, including credit cards, debit cards, net banking, and wallets. The platform also offers a pay at the hotel option for some properties.

Loyalty Programs does not offer any loyalty program for frequent users.

Customer Reviews provides detailed guest reviews, which allow users to make informed decisions. The reviews include ratings of various aspects of the stay, including cleanliness, comfort, location, and amenities.

Community Involvement has been involved in various social initiatives, including providing shelter to the homeless during the COVID-19 pandemic and conducting blood donation camps.

Shipping and Costs does not involve any shipping as it is an online booking platform. The costs include the price of the accommodation and any additional taxes or fees. In conclusion, is a reliable and user-friendly platform that offers affordable accommodations with excellent customer service. However, it is essential to read the reviews carefully before making any bookings, and there is no loyalty program for frequent users.

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