Users Voice for Oyorooms

93% users rated Terrible
0% users rated Poor
0% users rated Average
1% users rated Very Good
6% users rated Excellent
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Oyorooms Overall rating
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Review article published on: 22 Jun 2019

Last updated by on 09 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Sep 2022 2.5 2.7 4.5 4.4 1 4.5
Oct 2022 2 5 4.7 4.6 1 4
Nov 2022 1 1 4.2 4.2 1 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.9 3.3 3.6 1 4.1
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Detailed Oyorooms Review by

Introduction

Oyorooms.com is a popular online travel platform that helps travelers find affordable accommodations in various parts of the world. Recently, Oyo Rooms has launched its services in Japan, offering a wide range of budget-friendly hotels and apartments for travelers visiting this beautiful country.

Pros and Cons

Pros:
  • Oyo Rooms offers budget-friendly accommodations in Japan
  • The platform has a user-friendly interface
  • Customers can choose from a wide range of hotels and apartments
Cons:
  • The platform's customer service needs improvement
  • Some customers have reported issues with booking and payments
  • Hotel standards and amenities may differ from what is advertised

User Experience

Oyo rooms offer a seamless user experience, making it easy for travelers to find and book accommodations in Japan. The platform's interface is intuitive and easy to navigate, and customers can use a variety of filters to refine their search results.

Pricing and Value for Money

Oyo Rooms offer budget-friendly accommodations to travelers, and their prices are competitive compared to other travel platforms. However, some customers have reported experiencing issues with pricing and payment, which may detract from the overall value for money.

Alternatives

Other travel platforms that offer accommodations in Japan include Booking.com, Airbnb, and Agoda. However, each platform has its own unique features and drawbacks.

Customer Service

Oyo Rooms' customer service needs improvement, as some customers have reported experiencing difficulties with booking and payment. However, the platform offers a variety of contact methods, including phone, email, and live chat support.

Product Quality and Selection

Oyo Rooms offers a wide range of hotels and apartments in Japan, ranging from budget-friendly to luxury offerings. However, the quality of the accommodations may vary, and some customers have reported issues with false advertising.

Website Usability

Oyo Rooms' website is easy to use, making it straightforward for customers to find and book accommodations in Japan. The platform features a variety of filters and search options, which makes it easy to find the perfect place to stay.

Returns and Exchanges

Oyo Rooms' refund policy may vary depending on the accommodations in Japan. However, the platform has a flexible cancellation policy, which allows customers to cancel or modify their booking up to a certain date.

Promotions and Discounts

Oyo Rooms offers promotions and discounts throughout the year, including seasonal sales and flash deals. Customers can also find discounts by booking in advance or subscribing to the Oyo Rooms newsletter.

Reputation

Oyo Rooms has a mixed reputation, with some customers reporting positive experiences and others reporting issues with booking, payment, and false advertising. It's essential to do your research before booking accommodations using this platform.

Payment Options

Oyo Rooms offer a variety of payment options, including credit and debit cards, net banking, and e-wallets like Paytm and Phonepe. However, some customers have reported issues with payment processing and security.

Loyalty Programs

Oyo Rooms offers a loyalty program called Oyo Wizard, which provides customers with exclusive discounts, upgrades, and other perks. Customers can sign up for Oyo Wizard and start earning rewards after their first booking through the platform.

Customer Reviews

Customer reviews of Oyo Rooms in Japan are mixed, with some customers reporting positive experiences and others reporting issues with false advertising, payment processing, and customer service. It's important to read reviews before making a booking on this platform.

Community Involvement

Oyo Rooms is committed to social responsibility and community involvement. The platform supports various charities and social initiatives, including disaster relief efforts, education, and healthcare.

Shipping and Costs

Oyo Rooms does not offer shipping, as it is an online platform for booking accommodations in Japan. However, customers should be aware of any additional fees or costs associated with their booking, such as taxes, cleaning fees, or other charges.

Oyorooms Recent User Reviews

User Rating

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Reviewer Name: sanjay osho

Review Submission Date: 2022-12-27

Review Title: The worst experience,don't trust kyo.
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Review Description: The worst experience, I booked room on full payment at 13 november for 26 December but after reaching hotel ,hotel denied to check in ,I was there with my family members with two kids, I have no words to say my mental condition.and intresting thing is this it happened two times in different hotels so I recommend not to book on oyo no trustable.

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Reviewer Name: Sushil Kumar Gupta

Review Submission Date: 2022-12-19

Review Title: Booking ID S7JC6151- 12.11.2022 Hotal…
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Review Description: Booking ID S7JC6151- 12.11.2022 Hotal Triveni DIU. Hotal refused to stay due to non received of booking. Now co not replied over phone as well as emails. Also not refund the deposit amount. Now we plan to make FIR followed by legal action for carrying fraud activities. Ganesh Chandra

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Reviewer Name: Ajit Thakur

Review Submission Date: 2022-12-14

Review Title: OYO is a big RIP off
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Review Description: OYO is a big RIP off. They booked a room for me at 450. But when I went to the hotel to check in I was asked to pay 1500. Avoid OYO like the plague. On contacting OYO they tried to placate me my promising a refund/sending me to another property but that did not help me. Imagine my plight, getting down from a train after a long journey with luggage and then being asked to move elsewhere with luggage!

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Reviewer Name: Mohammed Ibrahim

Review Submission Date: 2022-10-24

Review Title: I Got a BAD Experience with OYO…
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Review Description: I Got a best Experience with OYO Customer care, I had booked rooms with OYO to Chikamangalur unfortunately with my mistake same date i booked it paid the Payment,With in Seconds i informed to Customer care That i want to change the date for Next Day They had not expecting & no refund, Its All in Seconds of TIME, OYO 90958 Kadumane Homestay Confirmation numberZB7G0237

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Reviewer Name: mukul Brij

Review Submission Date: 2022-10-21

Review Title: The experience was horrible
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Review Description: The experience was horrible. The hotel confirmed the booking and we paid the amount online which was around 1100/-Though we got to know from the hotel at the time of checkin that it is not listed in Oyo. Then we were left in no where. We wanted refund but the service request was horrific as they made us wait for 30 mins and then dropped call on my face thrice. I am never going to Oyo again. I have not been paid my money and they didn't help me in any way.

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Reviewer Name: Sunil Chaturvedi

Review Submission Date: 2022-09-28

Review Title: Oyo cheats customers by uploading fancy…
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Review Description: Oyo cheats customers by uploading fancy rooms pics and unrealistic prices, while visiting property they denies your check in and if you already paid then forget about money as they checked you out before you check in. I have faced same issue on my last visit to delhi on 24 sept 2022 to SINGH HOTEL, JAHANGIRPURI

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Reviewer Name: Nishita Garg

Review Submission Date: 2022-08-30

Review Title: Experience was good and satisfied
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Review Description: Experience was good and satisfied

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Reviewer Name: ShabSam

Review Submission Date: 2022-08-29

Review Title: Oyo rooms is a fraud company
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Review Description: Oyo rooms is a fraud company. Taking bookings for cheap prices and upon reaching the hotel staff are demanding more money. Happened more than twice and the customer care is simply not upto the mark as they will take more than 15-20 mins hold when you call them and will try to give you other property bookings instead of giving resolution to the current issues. Hotel staffs themselves are telling that OYO is a fraud company and have been scamming other guests like me.

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Reviewer Name: Sam Khan

Review Submission Date: 2022-08-29

Review Title: After booking is made at a certain…
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Review Description: After booking is made at a certain amount applying discounts and promotions offered by OYO, hotel owners said we don't have rooms at this low rates and I was asked to pay extra Rupees 1500 and my check in was denied. OYO Customer service executive arranged alternate hotel booking where similar situation occurred. OYO is trying to misguide you with false information on promotions and offers. Hotel owners complained too about OYO misleading and cheating the guests. Would never recommend.

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Reviewer Name: Kapil Jagnani

Review Submission Date: 2022-08-27

Review Title: Worst experience with OYO.
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Review Description: Worst experience with OYO.Hotel owner refused to provide room and was abusing OYO. Even a single hotel owner don't want to provide rooms booked through OYO. I would not recommend to anyone. Before booking, Call the hotel owner and ask him/her whether he/she will accept OYO booking or not.Also worst customer care. They just put your call on hold for unlimited time. And they won't reply you even if call is going on.Over all worst and pathetic service.