Users Voice for Oyorooms

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Oyorooms Overall rating
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User Interface

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Review article published on: 17 Feb 2019

Last updated by on 09 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.6 3 1 2.7 5
Feb 2023 5 5 5 5 3 5
Mar 2023 5 5 5 5 5 5
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Detailed Oyorooms Review by

Introduction is a leading online platform for booking hotels and accommodation throughout Malaysia. With its user-friendly interface and affordable pricing, has quickly become a go-to option for travelers in search of comfortable and affordable stay options. This review will examine various aspects of to help readers make informed decisions when using this platform.

Pros and Cons

Pros: - Affordable pricing - Wide range of accommodation options - User-friendly interface - Secure payment options - 24/7 customer support Cons: - Limited customer review system - Limited customization options

User Experience offers a straightforward and intuitive user experience. The platform is designed to be easy to navigate, with clear call-to-actions and streamlined booking processes. Users can easily search for accommodations by location, date, and other filters. The site also provides a visual representation of the rooms, making it easier for users to make informed decisions.

Pricing and Value for Money offers a great value for money. The prices for accommodations are extremely affordable, which makes it accessible to a broader audience of travelers. There are also various deals and promotion codes available that can further reduce the cost of booking. Overall, the pricing is competitive when compared to other online platforms.


Other online platforms that offer similar services in Malaysia include Agoda and They offer a similar range of accommodations at competitive prices. However, they lack the level of personalisation and user-friendliness that offers.

Customer Service provides 24/7 customer support through various channels including email, phone, and live chat. The customer representatives are friendly and respond quickly to inquiries. The help center also provides an extensive knowledge base and frequently asked questions that can help users troubleshoot issues on their own.

Product Quality and Selection offers a wide range of accommodations from budget-friendly options to luxurious hotels. The selection is curated to meet the needs of travelers of all types, including business travelers, families, and couples. Room quality varies depending on the type of accommodation booked, but overall, accommodations are clean, comfortable, and well-maintained.

Website Usability

The website is designed with the user in mind, making it easy to navigate and search for accommodations. The filters and sorting options make it easy to find the right accommodation to meet specific needs. The website also loads quickly, which is essential for a platform used by people on the go.

Returns and Exchanges

Returns and exchanges are not applicable for hotel bookings. However, the platform provides hassle-free cancellations and refund policies for users who wish to cancel bookings.

Promotions and Discounts offers various promotions and deals to make booking accommodations even more affordable. Users can access promo codes through newsletters, emails or by following on social media.

Reputation has established a good reputation among customers as an affordable and reliable online platform for booking hotels and accommodations. The platform offers competitive pricing and a wide range of accommodations to meet various needs, making it a popular option for travelers in Malaysia.

Payment Options offers various secure payment options, including credit cards, debit cards, and net banking. Users can also choose to pay via PayPal, which is a secure and convenient mode of payment.

Loyalty Programs offers users the opportunity to join the OYO Wizard, a loyalty program that rewards customers with exclusive discounts, complimentary upgrades, and other rewards.

Customer Reviews

Although features limited customer reviews, the ones that are available are generally positive, with customers praising the affordability and convenience of the platform.

Community Involvement actively participates in local events and sponsorships, creating a positive impact within the community. This involvement helps to create positive brand recognition and establishes as a trustworthy and reliable platform amongst the local community.

Shipping and Costs

Shipping and costs are not applicable in hotel bookings. However, does offer free Wi-Fi at every accommodation and complimentary breakfasts in many hotels.


Overall, is a reliable and affordable platform for booking hotels and accommodations in Malaysia. With a user-friendly interface, secured payment options, and 24/7 customer support, is a perfect fit for those looking for quality accommodations at affordable rates. If you're planning to travel soon, is definitely a platform worth checking out.