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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Oyorooms Overall rating
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Review article published on: 06 Mar 2019

Last updated by on 09 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Dec 2022 5 5 5 5 5 2.2
Jan 2023 5 1.5 4.1 4.1 1 5
Feb 2023 5 5 5 5 5 1.3
Mar 2023 5 5 5 5 5 1.2
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Detailed Oyorooms Review by


Oyo Rooms is a well-established Indian hospitality company that has gained immense popularity worldwide for its budget-friendly accommodations. Its website,, offers travelers the convenience of booking their stays online, with a wide range of lodging options across various locations.

Pros and Cons

Pros: - Wide range of lodging options available - Budget-friendly prices - Online booking convenience - Rewards program for loyal customers - Uncomplicated checkout process Cons: - Limited refund policy - Some properties may have less than desirable amenities - Customer service quality may vary

User Experience

The website is easy to navigate, with a simple and straightforward layout. Users can search for specific properties, view details of each option, and book their stays all in one platform. The website also has a responsive design, making it convenient for users to access it on any device.

Pricing and Value for Money

Oyo Rooms offers competitive prices, making it an affordable option for travelers worldwide. The website also provides extensive details and photos of each property so that users can make an informed decision before making a booking.


Other websites that offer similar services include and These websites also provide a vast range of options and competitive prices.

Customer Service

Customer service quality may vary, but the company aims to provide satisfactory service to its customers. Users can contact the company through email, phone, or social media for any queries or concerns.

Product Quality and Selection

The company ensures that all properties listed on the website meet its quality standards. Users can also filter properties based on specific amenities they require.

Website Usability

The website is easy to use, with a user-friendly interface. Users can also access the website in multiple languages.

Returns and Exchanges

The company's refund policy varies based on the type of booking made. Users can check the terms and conditions before making a booking to understand the refund policy.

Promotions and Discounts

Oyo Rooms offers regular promotional discounts and deals on its website. Users can also sign up for the rewards program to avail of additional benefits and discounts.


Oyo Rooms has established a good reputation in the hospitality industry for offering budget-friendly accommodations worldwide.

Payment Options

The website supports multiple payment options, including credit cards, debit cards, and net banking.

Loyalty Programs

The company offers a rewards program for loyal customers, with perks like discounts, free stays, and early check-ins.

Customer Reviews

Users can view customer reviews of each property listed on the website, giving them an idea of the experience they can expect.

Community Involvement

The company has a social responsibility program that focuses on education and the environment, contributing to local communities' development.

Shipping and Costs

As a hospitality company, Oyo Rooms does not offer shipping options. However, users can check the pricing details on the website before booking a stay. In summary, Oyo Rooms' website offers users a vast range of budget-friendly lodging options worldwide, with user-friendly design and a rewards program for loyal customers. While the website has some limitations, such as limited refund policies and variable customer service quality, the company has established a good reputation in the hospitality industry worldwide.

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