Ozgameshop User Reviews

Introduction

Ozgameshop.com is an online retailer that offers a wide range of video games, consoles, accessories, toys, gadgets, and clothing. Established in 2006, the website is headquartered in the UK but offers fast and affordable shipping to customers around the world.

Pros and Cons

Pros:

• Large selection of products
• Competitive prices
• Free shipping on orders over $50
• Rewards program for loyal customers
• User-friendly website with comprehensive search filters

Cons:

• Long shipping times to certain countries
• No phone support

User Experience

The website is easy to navigate, and users can search for products using a variety of filters such as platform, genre, and rating. Product pages are detailed, with images, descriptions, and customer reviews. The website also offers a wishlist feature, which allows users to save products they're interested in for future purchase.

Pricing and Value for Money

Ozgameshop.com offers competitive prices on their products, with regular promotions and discounts. Shipping costs are reasonable, with free shipping on orders over $50. The rewards program also offers significant value for loyal customers, with points earned for each purchase that can be redeemed for discounts on future orders.

Alternatives

Alternative online retailers include Amazon, Best Buy, and GameStop. However, Ozgameshop.com offers a unique selection of products and shipping options that may not be available through other retailers.

Customer Service

Ozgameshop.com offers email support for customer inquiries, with a response time of around 24 hours. However, there is no phone support offered. The website also has a comprehensive FAQ section that answers common questions.

Product Quality and Selection

The products offered on Ozgameshop.com are high quality, with a selection that includes new and pre-owned games, consoles, and accessories. The website also offers a range of toys, gadgets, and clothing related to popular video game franchises.

Website Usability

The website is easy to navigate, with comprehensive search filters and a user-friendly interface. The website also loads quickly, with no technical issues or glitches.

Returns and Exchanges

Ozgameshop.com offers a 14-day return policy for most products, with refunds processed within 14 days of receipt. However, customers are responsible for paying the return shipping costs, and certain products such as digital downloads and pre-owned items may not be eligible for return.

Promotions and Discounts

Ozgameshop.com regularly offers promotions and discounts on their products, with special deals for members of their rewards program. Customers can also earn points for referring friends to the website.

Reputation

Ozgameshop.com has a strong reputation as a reliable online retailer, with positive customer reviews and a history of prompt shipping and quality customer service.

Payment Options

Ozgameshop.com accepts a variety of payment options, including credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Ozgameshop.com offers a loyalty program for frequent customers, with points earned for each purchase that can be redeemed for discounts on future orders.

Customer Reviews

Customer reviews on Ozgameshop.com are generally positive, with customers praising the selection of products, competitive prices, and fast shipping.

Community Involvement

Ozgameshop.com has a strong social media presence and actively engages with customers on platforms such as Twitter and Facebook.

Shipping and Costs

Shipping costs are reasonable, with free shipping on orders over $50. However, shipping times may be long to certain countries. Customers can track their orders through the website once they've been shipped.