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0% users rated Poor
5% users rated Average
20% users rated Very Good
70% users rated Excellent
F
Foong
Exceptional Service and Speedy Resolution
I recently made a purchase from packagingnow.co.uk, placing my order on the 22nd of December. While initially, I encountered a lack of communication regarding the delivery, I reached out to them on the 2nd of January. They promptly responded, explaining that they had faced challenges with their driver but assured me that my package would arrive on the 3rd of January. Despite the initial hiccup, I was impressed by their swift resolution. While the lack of communication was disappointing, their willingness to address the issue promptly and provide a solution showcased their commitment to customer satisfaction. I had paid £9.99 for shipping, and although I had hoped for a courtesy email, I appreciated their efforts to rectify the situation efficiently. Thank you, packagingnow.co.uk, for your exceptional service and for going the extra mile to ensure I received my order in a timely manner. Your dedication to resolving issues promptly has not gone unnoticed and is a testament to your commitment to customer care. C
Carol Broadhead
I wasnt certain precisely how the packaging…
My overview for packagingnow.co.uk I wasnt certain precisely how the packaging I used to be viewing would fold round my A4 print so I contacted the corporate with my question.my name was transferred rapidly and effectively and I spoke to Marc who defined after which despatched me a video displaying precisely the way to use the packaging. I ordered and the parcel was despatched rapidly. There was an issue with the way in which my pacjage received delivered because of the carelessness of the courier nonetheless once I spoke to Marc and despatched a pic of the water broken items he changed the entire order promptly then checked I had obtained it. Excellent service A
ANDY EVANS
Exemplary Customer Service Beyond Expectations: A Testimonial for Packagingnow.co.uk
I cannot speak highly enough of my recent experience with Packagingnow.co.uk. Initially, I encountered a slight hiccup when my order failed to arrive due to a courier issue. However, the way their team handled the situation was truly commendable. Upon reaching out to express my concerns, they not only acknowledged my feedback promptly but also took immediate action to have the order redelivered in a remarkably short time frame. This level of responsiveness and dedication to customer satisfaction left a lasting impression on me. Their willingness to go above and beyond to rectify the situation speaks volumes about their commitment to providing excellent service. I am genuinely grateful for their proactive approach and will undoubtedly choose them for any future packaging needs. In a market saturated with options, Packagingnow.co.uk has truly set themselves apart with their exceptional customer service. I wholeheartedly recommend them to anyone seeking reliable and efficient packaging solutions. Thank you for exceeding my expectations! D
DAVID SALSBURY
Bubblewrap Delight: A Customer’s Honest Feedback
Diving into the world of packaging, my recent order with packagingnow.co.uk left me both satisfied and slightly contemplative. The prompt delivery was a delightful start, complemented by the thoughtful heads-up on its arrival – a service touch that truly resonated with me. As I unwrapped my goodies, the familiar crinkle of bubblewrap ensued. However, upon closer inspection, a subtle observation lingered in my mind – was the bubblewrap slightly thinner this time? A seemingly minor detail, yet one that prompted a pause and a slight quiver of doubt. Despite this minor uncertainty, the efficiency of the delivery and the seamless experience with packagingnow.co.uk could not be overshadowed. While my rating leans towards a respectable 4 stars, it is a nod to the overall exceptional service rather than a criticism of the product itself. In conclusion, packagingnow.co.uk continues to impress with their service standards, making each customer feel valued and attended to. This experience proves that it is the little details that matter, and even the slightest change in bubblewrap thickness doesn't deter my trust in this reliable brand. Cheers to bubblewrap joy and the quest for perfect packaging! M
MR D STYLE
Exceeding Expectations with Impeccable Packaging Solutions
I simply can't contain my excitement about the unparalleled service provided by packagingnow.co.uk! As an avid online shopper, the quality of postal boxes plays a crucial role in my overall customer experience. Needless to say, I was blown away by the top-notch quality of their packaging boxes, surpassing all others I've tested in the past. What truly sets them apart is the convenience of receiving these boxes flat-packed, making assembly a breeze. With a busy schedule, every minute counts, and the hassle-free construction of these boxes has been a game-changer for me. Moreover, the assurance of their items always being in stock and their lightning-fast next-day delivery have consistently exceeded my expectations. I wholeheartedly recommend packagingnow.co.uk to anyone in search of packaging solutions that not only meet but exceed industry standards. My experience with them has been nothing short of exceptional, earning them a well-deserved 5-star rating. Thank you for making my online shopping experience a seamless and enjoyable one! M
Mr M Floate
Exceptional Service Marred by Quality Concerns
Reflecting on my ongoing experience with packagingnow.co.uk, I feel compelled to share my perspective. While I have long been a loyal customer appreciative of their great service and competitive pricing, recent orders have left me slightly disheartened. Regrettably, the quality of the packaging materials has shown a decline in the past few purchases. The issue primarily revolves around the durability of the boxes. Upon unpacking, I have noticed that flaps often tear due to excessive glue overspill, and the double-sided tape fails to adhere properly on some occasions. This inconsistency has led to a sense of unease, prompting me to reconsider the value proposition presented by the lowered costs. Despite my reservations, I acknowledge that the majority of my orders remain intact and reliable, with only a fraction succumbing to these quality lapses. Nonetheless, as a conscientious consumer who values consistency and reliability, I cannot overlook these concerns. In sharing this feedback, I hope to highlight the importance of maintaining high standards in all aspects of customer experience. As a satisfied yet discerning customer, I would gladly invest in the superior quality I once enjoyed, even at a marginally higher price point. Packaging Now, I implore you to address these quality control issues to ensure the continued satisfaction of your clientele. Your commitment to excellence will undoubtedly secure long-lasting loyalty from customers like myself who appreciate the blend of exceptional service and top-notch products. D
David Cobley
An Unforgettable Journey: From Disappointment to Delight!
Embarking on my exploration of packagingnow.co.uk, my initial encounter left me disheartened by the lackluster book wraps received. The wrinkled cardboard surface and subpar quality failed to meet my expectations. Expressing my disappointment through a humble 2-star review, little did I anticipate the remarkable turn of events that followed. Like a beacon of hope, Roshan extended a compassionate hand, offering a replacement with no additional charges incurred. Overwhelmed by this unexpected gesture of goodwill, I accepted. Today, as the replacement elegantly graces my doorstep, I find myself joyously astonished. The impeccable customer service, stunning in its essence, has transcended my initial dismay into unbridled contentment. Gratitude fills my heart as I extend profound thanks for a truly transformative experience. E
Emily
Exceeding Expectations: Unparalleled Quality, Lightning-Fast Delivery, and Impeccable Communication!
Dear packagingnow.co.uk, your impeccable service left me utterly impressed! From the moment I ordered postal boxes and tissue paper from your website, I knew I was in for a treat. The quality of the products far exceeded my expectations; the sturdy boxes and luxurious tissue paper surpassed anything I had used before, ensuring that my goods were not just shipped but showcased in style. What truly set you apart was your swift delivery service. Despite the chaos of the holiday season looming, my order arrived promptly, well-packaged and intact, a true testament to your commitment to customer satisfaction and efficiency. And let's not forget about your customer service team! When I engaged in a live chat with one of your staff members, I was met with nothing short of excellence. The communication was not just fast; it was efficient, helpful, and personalized, making me feel valued as a customer. Thank you, packagingnow.co.uk, for setting the bar high and exceeding it in every aspect. You have gained a loyal customer in me, and I will not hesitate to recommend your services to everyone I know! G
Georgina Albrighton
Exemplary Customer Service and Timely Delivery – A True Lifesaver!
After encountering unforeseen obstacles with online payments on packagingnow.co.uk, I was on the brink of frustration. However, a quick decision to make a direct phone call changed everything for the better. Not only did I receive prompt assistance, but I also had the opportunity to clarify my concerns regarding delivery timelines. True to their word, the package arrived the very next day, bringing immense relief and satisfaction. The seamless payment process handled by a courteous and efficient sales representative further elevated my customer experience. Furthermore, the competitive pricing offered by packagingnow.co.uk makes them a standout choice in the market. I wholeheartedly recommend their services to anyone seeking exceptional quality, efficiency, and reliability. Thank you for going above and beyond to ensure customer satisfaction! J
Jade
Raving Fan of PackagingNow: Exceptional Service at Unbeatable Prices
When I stumbled upon PackagingNow, I couldn't believe my luck. Their prices were simply unbeatable, and I thought, "This must be too good to be true." Yet, to my delight, not only were their prices incredible, but their customer service was also top-notch. Despite a small hiccup with the order notification system, the moment I contacted them, they swiftly resolved the issue, allowing me to collect my items without any further delay. The patience and professionalism exhibited by their team truly impressed me. What truly sets PackagingNow apart is their superb customer service. Every query of mine was met with immediate and helpful responses, making me feel valued and appreciated as a customer. And let's not forget about the quality of their products. The boxes I ordered were not only delivered promptly but also proved to be sturdy and reliable, exceeding my expectations. After such a positive experience, I can confidently say that I am a loyal fan of PackagingNow. They have won me over with their combination of excellent service, great prices, and high-quality products. I wholeheartedly recommend them to anyone in need of packaging solutions, and I personally cannot wait to use their services again in the future. E
Emily
A Seamless Experience with Packaging Now!
From the moment I placed my order on packagingnow.co.uk, I was impressed by the seamless experience. The delivery was swift, and every item was exactly as described on the website. When the 1000 boxes arrived neatly stacked on a pallet, it was a pleasant surprise that ensured the safety of my order during transit. I cannot recommend Packaging Now enough for their attention to detail and efficient service. This experience has solidified my trust in their brand, and I look forward to placing more orders with them in the future. Thank you, Packaging Now, for making my packaging needs a stress-free aspect of my business operations. J
Jamie Diwell
Exceptional Service and Quality
From the moment I stumbled upon Packaging Now's website, I knew I was in for a treat. The ease of navigation and the wide range of options had me hooked. Ordering was a breeze, and I was pleasantly surprised by how swiftly my package arrived at my doorstep. As I unpacked my order, the excitement only grew when I realized how straightforward it was to assemble the boxes – a true testament to the quality of the products. While the overall experience was overwhelmingly positive, I must admit that I was taken aback by the shipping costs. They almost equaled the price of the boxes themselves. This aspect became a significant factor as I had opted to purchase 50 boxes. Despite this, I have to acknowledge that in hindsight, the value proposition is evident when buying in larger quantities. It's a trade-off that's worth considering for anyone in a similar situation. Ultimately, Packaging Now delivers on its promise of providing great products with commendable efficiency. The slight hiccup in postage cost is overshadowed by the exceptional service and quality received. It's a reminder that sometimes, the end result and overall experience can outweigh minor inconveniences. I'm excited to place my next order with Packaging Now, knowing that I can trust in their reliability and excellent products. B
Betsy
A Top Choice for Reliable Packaging Solutions!
As a long-time customer of packagingnow.co.uk, I can confidently say that they have consistently delivered top-notch boxes at great value over the years. While the occasional issue may arise, their positive resolution process, albeit sometimes a tad slow, has always left me satisfied. Moreover, the swift delivery and careful packaging of my orders have truly impressed me. However, introducing improved tracking and delivery updates could further enhance the overall customer experience. Despite this minor suggestion, I wholeheartedly recommend this company for their quality products and reliable service. Their dedication to customer satisfaction has earned my loyalty, and I look forward to continuing my partnership with them for all my packaging needs. T
Tim Richards
A Game-Changer in Customer Care: PackagingNow.co.uk
When it comes to excellent customer service, PackagingNow.co.uk truly stands out. From the moment I reached out, Mani exemplified professionalism and dedication, going above and beyond to assist me with my orders. Despite facing challenges elsewhere with stock availability and lead times, PackagingNow.co.uk delivered promptly and efficiently, making them our top choice for packaging needs. Their reliability and commitment to customer satisfaction are unmatched, making them highly recommended in my book. Thank you for the outstanding service! N
Neil F
Incredible Support and Exceptional Service!
My experience with Packaging Now has been nothing short of spectacular. For several years, I have entrusted them with supplying various products for my mail order business. The speed, efficiency, and competitive pricing have always impressed me. However, it was a recent challenging situation that truly showcased their commitment to customer satisfaction. Despite facing repeated delivery issues with a courier, Packaging Now's team, especially Mani, went above and beyond to resolve the problem seamlessly. Their proactive and personalized approach not only resolved my concerns but also turned my frustration into genuine admiration for their dedication. Thank you, Packaging Now, for your outstanding support!
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