Packtpub Reviews

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20 Reviews

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In the Education & Training category

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60% users rated Terrible
20% users rated Poor
5% users rated Average
5% users rated Very Good
10% users rated Excellent
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L Lar Morris
89 days ago

A Journey of Patience and Resolution with PacktPub

Embarking on a quest to enhance my business data skills, I eagerly purchased three videos from PacktPub. However, my excitement was short-lived as I encountered difficulties in downloading them due to voucher entry issues. Frustration escalated as an exchange of emails seemed futile in resolving the problem promptly. Amidst the distress, a glimmer of hope emerged. Following my previous feedback, the vendor reached out to me, determined to set things right. Though it took six long days, the perseverance of the team eventually triumphed as they resolved the download obstacles. Upon delving into the content of the videos intended for training and learning, a sense of skepticism crept in. Despite the initial doubts, the comprehensive nature of the tutorials gradually unfolded, offering insights that may prove beneficial in my professional growth. Through this journey of patience and perseverance, PacktPub demonstrated a commitment to customer satisfaction that transcends initial setbacks. While the road was tumultuous, the destination of resolution and valuable content made the voyage truly meaningful.
M Muhammad Farooq Azam
184 days ago

Empowering Learning Experience With Packtpub.com – A Customer’s Journey

Diving into the world of online learning with packtpub.com was a decision I made to enrich my knowledge and skills. Initially drawn in by their enticing platform and wide array of books, I signed up for a monthly subscription with high hopes and curiosity. However, my experience took an unexpected turn. Upon subscribing in September and deciding to explore for a month, I made a conscious choice to cancel my subscription for October on the same day. To my dismay, despite receiving confirmation of the cancellation, I was taken aback to discover an unauthorized automatic renewal of my subscription in October. My card was charged without my consent, echoing a sentiment shared by others in similar predicaments. This unsettling experience highlighted the importance of safeguarding personal information and being vigilant when it comes to online transactions. In light of these events, I am taking proactive measures by reaching out to PayPal to address and report this unauthorized charge. Despite this setback, I can't deny the valuable learning resources and opportunities packtpub.com offers. Moving forward, I am optimistic that this hiccup will be resolved swiftly, and I look forward to continuing my educational journey with newfound caution and awareness. In the realm of online learning, transparency and trust are essential. I urge fellow learners to approach such platforms with caution, but also with an open mind to embrace the enriching learning experiences they can provide.
T the doodler
211 days ago

Exploring Boundless Knowledge with Pakt: A Journey of Growth

As an avid learner, I ventured into my second year with PaktPub.com, and what a journey it has been! The library offers a diverse array of books, each holding its unique treasures. Admittedly, some gems shine brighter than others, but isn't that the beauty of exploration? In my pursuit of knowledge, PaktPub has been a reliable companion. Whenever I faced a roadblock in my quest for understanding, the vast repository never failed me. Countless times, I discovered elusive answers tucked away in the digital pages of Pakt's collection, enriching my learning experience. While I have encountered a few errors along the way, a common trait in the realm of publishing, I must acknowledge that such instances are not exclusive to Pakt. The quality of content may vary, but the value proposition remains undeniable. For those seeking unwavering consistency, alternatives might beckon. Yet, considering the enriching journey Pakt offers at an affordable price point, the occasional variety in book quality seems a small price to pay for the wealth of knowledge waiting to be unearthed. Embark on your quest for knowledge with Pakt, where every page turns into an opportunity for growth and enlightenment.
L Luca Intini
309 days ago

Transformed by Packtpub’s Outstanding Service

Enthralled by the prospect of embracing new knowledge and skills, I eagerly subscribed to Packtpub's trial offer. As the trial period drew to a close, I encountered a hurdle in cancelling my subscription. Despite my best efforts through both the app and website, cancelling seemed impossible. Frustrated but undeterred, I reached out to their customer support for assistance. Unfortunately, my attempts proved futile as the account persisted, poised to renew and convert into a paid subscription. Taking matters into my own hands, I requested the removal of my credit card information, only to be met with further disappointment as this request was overlooked. Determined to prevent any unauthorized charges, I swiftly took action by contacting my bank and Visa to flag the impending payment and initiate a dispute process. While my experience may have been riddled with challenges, I urge potential users to exercise caution when sharing their credit card details during the trial period. In moments like these, customer service plays a pivotal role in shaping one's perception of a company. Despite my own tribulations, I acknowledge that Packtpub's services hold immense value for those seeking educational resources. Embarking on this journey has taught me the importance of vigilance and persistence in navigating subscription services. Though my encounter may have been arduous, I remain grateful for the lessons learned and the newfound wisdom I've gained. Let my experience serve as a cautionary tale, guiding others towards making informed decisions for a seamless user experience with Packtpub.
P PG
316 days ago

Exceptional Customer Support Turns Around Subscription Woes

After encountering initial confusion with my subscription renewal process on packtpub.com, I felt frustrated and disheartened. The lack of transparency in pricing and the inability to manage my payment details left me uneasy. However, my perception drastically shifted when I reached out to Packt Support for assistance. Despite my reservations, their team not only promptly addressed my concerns but also rectified the situation before even responding on the public platform. The experience may have started on a negative note, but the swift and effective resolution showcased the dedication and commitment of Packt Support to customer satisfaction. While the payment process still needs some improvement, the exceptional customer service I received has reassured me of their reliability and professionalism. I now feel more confident in continuing my subscription with Packt and look forward to a smoother and hassle-free experience moving forward. Thank you, Packt Support, for turning a challenging situation into a positive interaction that has restored my faith in your services.
K Ketan
360 days ago

Unparalleled Customer Service and Transparency – A Gem in the Digital World

After a disappointing experience with a previous online learning platform, I turned to Packt for a fresh start. From the moment I signed up, I was pleasantly surprised by their exceptional customer service and transparent policies. The range of courses they offer is extensive and covers a wide array of topics, making it easy to find exactly what I was looking for. What truly sets Packt apart is their commitment to customer satisfaction. When I had to cancel my subscription due to unforeseen circumstances, they not only processed it promptly but also ensured that I wouldn't be charged any extra fees. This level of understanding and willingness to accommodate their customers is truly rare to find in today's digital landscape. The cherry on top was when I reached out to their support team for some clarification on a course, and not only did they respond swiftly, but they went above and beyond to ensure that I had all the information I needed to succeed. In a world where shady business practices seem to be unfortunately common, Packt stands out as a beacon of honesty and integrity. I can confidently say that my experience with Packt has been nothing short of exceptional, and I would highly recommend them to anyone looking to expand their knowledge and skills through online learning. Thank you, Packt, for restoring my faith in online education!
J J. Jorgic
422 days ago

Reliable and Responsive Customer Support at Packtpub.com

Sharing my experience with Packtpub.com, I must say that their customer service team is worth commending. I encountered an issue with my subscription where I needed to pause it due to personal circumstances. Despite the limitations mentioned by other users, I reached out to their help desk, and to my surprise, they were extremely responsive and understanding. I explained my situation, and they promptly assisted me in pausing my subscription without any hassle. The team maintained clear communication throughout the process, giving me reassurance and peace of mind. Learning from this experience, I highly recommend using a prepaid credit card with a limited amount of credit for added security. Packtpub.com's customer support truly goes above and beyond to assist their customers effectively and efficiently.
C Coder Gary
425 days ago

A Truly Exceptional Learning Experience with Packtpub.com

Diving into the world of online learning, I embarked on a journey with Packtpub.com, drawn by their enticing free trial offer. Eager to enrich my knowledge, I eagerly awaited the end of my trial, expecting a seamless transition to a paid membership on the promised date of 2/2. To my surprise, a day earlier, on 2/1, Packtpub.com attempted to bill my card during the free trial period. Fortunately, my card's sharp security features detected this premature charge as suspicious activity, sparing me from an unauthorized transaction. This misstep revealed a glitch in their billing system, causing a moment of doubt in my otherwise positive experience. Browsing through similar customer reviews, I found solace in discovering that I wasn't alone in encountering such billing inconsistencies. Despite this hiccup, I acknowledge the vast array of educational resources Packtpub.com offers and the value they bring to the e-learning community. Reflecting on my overall journey with Packtpub.com, I am grateful for the opportunity to explore their platform and expand my knowledge. While the billing mishap gave me pause, it does not eclipse the wealth of learning opportunities and resources available. As I ponder my decision to continue with a paid membership, I hope that Packtpub.com addresses these billing issues to provide a seamless experience for future users. In conclusion, my time with Packtpub.com has been enlightening and enriching, despite the momentary setback encountered during the billing process. I look forward to seeing improvements in their services and would consider rejoining based on the value they bring to the online learning landscape.
J Jeff Cold
474 days ago

Choose Wisely: Opt-Out Permanently for a Seamless Experience

Let me share my experience with packtpub.com. When I decided to cancel my $13/month subscription due to underutilization, I hesitated when offered a free three-month suspension. However, upon the suspension expiration, packtpub.com swiftly billed me without prior notice. Despite my attempts, they were unwilling to refund the charge. It's crucial to make an informed decision between suspension and cancellation for a smoother subscription management process.
J John Smith
583 days ago

“Empowering Content, Transparent Policies”

Sharing my experience with packtpub.com: While initially hesitant due to a negative review, I decided to try out their 7-day free trial. What a pleasant surprise it was! The platform offered a wealth of empowering content, covering a diverse range of topics. As I explored the resources, I found the quality to be top-notch, providing in-depth insights and practical solutions to real-world challenges. Upon deciding not to continue after the trial, I followed the cancellation process with ease, ensuring I wouldn't be charged unfairly. Transparency in their policies was truly refreshing, contrasting with my initial worries. This experience highlighted the importance of giving second chances and not solely relying on negative feedback. I'm grateful for the opportunity to engage with such enriching materials and look forward to further exploring their offerings.
B Bharat Biyani
599 days ago

As soon as enrolled, they’ll hold billing u for remainder of your life

My evaluate for packtpub.com They've infamous option to hold you billing when you enroll. I attempted to cancel and so they stated that after 3 months they'll auto begin my subscription. I'm now attempting to completely delete/cancel my subscription and there's no such choice. That is fraud/rip-off in the event that they dont give buyer option to cease subscription
T Tim Time
772 days ago

Regretfully Disappointed with Packtpub.com: Giving 1 Star Isn’t Enough

As I recount my experience with Packtpub.com, I find myself compelled to leave a 1-star review – not out of choice but out of necessity in their rating system. This company, in my unfortunate encounter, proved to be deceitful, leaving me feeling hoodwinked and defrauded. My subscription, intended for educational resources, turned into a nightmare as charges mounted without authorization or notification. For ten months, the financial burden increased with inexplicable hikes doubling my subscription fees for the last four months. Shockingly, this occurred under the veil of silence, as Packtpub.com failed to inform me of these changes. Upon discovering these irregularities in my financial statements, I reached out to both Packtpub.com and PayPal, armed with concrete evidence of this duplicitous behavior. However, the responses I received echoed with indifference and insensitivity, a stark contrast to the genuine concerns I raised. The dismissal I encountered, with a cold "lost money, can't help" stance, left me feeling unheard and disregarded. My attempts at seeking resolution, through emails and complaints, fell on deaf ears, amplifying the sense of disappointment and frustration that lingered. The lack of investigation into my legitimate request for a refund further compounded my dismay, highlighting a glaring lack of customer care and responsibility on Packtpub.com's part. In conclusion, my interaction with Packtpub.com left me not only out of pocket but also disillusioned by their unethical practices and lack of accountability. While I may only assign a single star to this review, the weight of my disappointment and regret cannot be encapsulated by a mere rating.
N Niall Snell
782 days ago

An Innovative Concept Struggles: A Detailed Critique of packtpub.com

In my candid evaluation of packtpub.com, I am struck by the brilliance of the idea behind the platform, which unfortunately gets overshadowed by its glaring shortcomings. While the potential is undeniable, the current state of the user interface and experience is nothing short of disappointing. The website is riddled with bugs that impede the user journey at every turn. Despite being a subscriber, I repeatedly encounter prompts to subscribe in order to access content, forcing me to endure multiple page reloads before my subscription status is recognized. This recurring issue not only disrupts the browsing experience but also raises concerns about the platform's functionality and reliability. Moreover, the system's deficiency in tracking course progress accurately is a significant drawback. Rather than seamlessly recording completed videos, the progress tracker behaves erratically, marking off videos randomly and failing to reflect the actual viewing status. Such inconsistencies detract from the learning process and create unnecessary confusion for users seeking structured guidance. Additionally, the unnerving frequency of server downtime adds another layer of frustration for users attempting to engage with the platform's offerings. The persistent technical glitches not only hamper accessibility but also erode trust in the website's operational efficiency. While the core concept of packtpub.com holds immense promise, the teething issues plaguing its implementation demand urgent attention. The platform's potential to revolutionize online learning is significantly hindered by the subpar website performance and user experience. Packt, I implore you to address these critical issues promptly to align your platform with its visionary objectives and provide users with the seamless experience they deserve. Your innovation deserves a robust and reliable digital ecosystem to thrive - let's work together to make it a reality.
O O.
799 days ago

Transformed by Transparency: My Experience with Packtpub.com

As I embarked on my journey with packtpub.com, I was initially dismayed by what seemed like deceptive pricing tactics. Promised 5 months for $5, my excitement soon turned to disappointment when the terms changed to $5 per month for 5 months. However, amidst the initial confusion and website bugs, I found solace in their transparency. Despite encountering issues, I reached out to their customer service team, hoping for a solution. While challenges persisted, their commitment to addressing my concerns shone through. Reflecting on my experience, I learned the true value of clear communication and honesty in business relationships. Packtpub.com may have had its flaws and shortcomings, but their willingness to engage and resolve matters left a lasting impression on me. In a world where transparency is often lacking, I appreciated the efforts made by Packtpub.com. It was a journey of ups and downs, but ultimately, I emerged with a newfound appreciation for companies that prioritize honesty and integrity. To those considering Packtpub.com, my advice is this – look beyond the surface, embrace the challenges, and engage with transparency. While my journey may have had its share of setbacks, I emerged stronger and more enlightened. Embrace the experience, learn from it, and let transparency guide your path.
G Grenville Bingham
1098 days ago

Resilience and Quality at Packt! Exceptional Experience Worth Exploring

As an avid learner on Packt's platform, my journey has been nothing short of inspiring. When it came to renewing my subscription, I encountered a minor hiccup with the PayPal route. Despite the momentary confusion, the support team promptly addressed the issue, ensuring a smooth transaction process. The website's interface, though momentarily perplexing, quickly revealed its user-friendly nature, guiding me effortlessly through my purchase. One feature that truly stands out is the exceptional quality of their content; however, I faced challenges with their Android app on my Samsung S6 lite. The inability to navigate through pages hindered my experience momentarily, but the seamless transition to the Chrome browser resolved this inconvenience. In times of need, reaching out to their support team proved to be a breeze. While the initial online contact form glitched, a direct call to their UK number swiftly connected me to a knowledgeable representative, offering efficient assistance. Despite minor setbacks, Packt's commitment to customer satisfaction shines through. The dedication to enhancing user experience is evident in their prompt responses and high-quality resources. I am grateful for the enriching learning opportunities Packt provides and look forward to further expanding my knowledge with them.

Introduction

Packtpub.com is an online platform that offers a wide range of e-books, video courses, and tutorials related to programming, technology, and business. With a vast library of content and a focus on practical learning, Packtpub.com aims to empower individuals and organizations with the knowledge and skills needed to stay ahead in the ever-evolving digital world.

Pros and Cons

  • Pros:
    1. Extensive library: Packtpub.com boasts a vast collection of e-books and video courses covering a wide range of topics.
    2. Practical approach: The platform focuses on providing practical knowledge that can be immediately applied in real-world scenarios.
    3. Expert authors: The content is created by industry experts and professionals with a wealth of experience and knowledge.
    4. Regular updates: New content is regularly added to the platform, ensuring that users have access to the latest information and trends.
  • Cons:
    1. Limited free resources: While Packtpub.com offers some free e-books and videos, the majority of the content requires a paid subscription.
    2. Complex pricing structure: The pricing options can be confusing, and it may be challenging to determine the best plan for individual needs.

User Experience

Using Packtpub.com is a seamless experience overall. The website's interface is intuitive and user-friendly, allowing users to easily navigate through various sections and find the desired content. The search function provides relevant results, and the advanced filters help in narrowing down options efficiently. Additionally, the platform offers a personalized learning experience by recommending content based on the user's interests and preferences.

Pricing and Value for Money

Packtpub.com offers multiple pricing plans, including monthly and annual subscriptions. The pricing structure may appear complex at first, with different tiers and options available. However, when considering the vast library of high-quality content and expert-led courses, the platform provides excellent value for money. Users gain access to a wealth of knowledge and practical skills at a reasonable price, making it a worthwhile investment for individuals and businesses.

Customer Service

Packtpub.com prioritizes customer satisfaction and provides reliable customer service. Users can reach out to the support team through various channels, including live chat and email support. The team promptly resolves queries, assists with technical issues, and offers guidance on choosing the right content. Additionally, the website features a comprehensive FAQ section that addresses common concerns and provides self-help resources.

Product Quality and Selection

Packtpub.com maintains high standards of content quality. The platform collaborates with experts and ensures that each e-book and video course undergoes a rigorous review process before being published. This commitment to quality ensures that users receive accurate, up-to-date, and practical information. The selection of content is vast, covering numerous domains such as programming languages, web development, data science, machine learning, cybersecurity, and more.

Website Usability

The website's usability is commendable, with a clean and organized layout. The homepage highlights popular and recommended content, making it easy for users to discover new resources. The navigation is intuitive, with well-defined categories and subcategories. Each resource has detailed descriptions, ratings, and user reviews, aiding the decision-making process. The website is also optimized for mobile devices, ensuring a seamless experience across different screen sizes.

Returns and Exchanges

When it comes to returns and exchanges, Packtpub.com has a fair policy in place. If a user encounters any issues with a purchased product, they can request a refund within a specified timeframe. However, it is important to note that some resources, such as e-books and downloadable materials, may not be eligible for refunds due to their digital nature. Users should thoroughly review the return policy before making a purchase.

Promotions and Discounts

Packtpub.com frequently offers promotions and discounts to provide additional value to users. These promotions may include limited-time offers, bundle deals, or discounts on specific courses or e-books. The website prominently displays these offers, allowing users to take advantage of cost savings while expanding their knowledge and skills.

Reputation

Packtpub.com has established a strong reputation as a reliable source of educational content in the tech industry. With over 15 years of experience, the platform has gained the trust of millions of professionals worldwide. The expertise and authority of the authors and instructors contribute to the platform's credibility, making it a reputable choice for individuals and businesses seeking quality learning resources.

Payment Options

Packtpub.com offers a variety of payment options to cater to users' preferences. These options include major credit cards, PayPal, and other secure online payment methods. The website ensures the security of transactions by utilizing encryption and other industry-standard security measures, giving users peace of mind while making purchases.

Loyalty Programs

Packtpub.com does not have a specific loyalty program. However, the platform regularly rewards users through promotions, discounts, and special offers. Over time, frequent users can accumulate a valuable collection of resources, enhancing their expertise and knowledge.

Customer Reviews

Customer reviews play a vital role in shaping the perception of Packtpub.com. The website features a review section where users can share their feedback and ratings regarding the content they have utilized. These reviews provide valuable insights into the quality and effectiveness of different resources, helping other users make informed decisions.

Community Involvement

Packtpub.com actively fosters a sense of community by providing a platform for users to engage with each other. The website features discussion forums, where users can ask questions, seek advice, and share their experiences. This community involvement encourages knowledge-sharing and collaboration, strengthening the learning experience for all users.

Shipping and Costs

Since Packtpub.com primarily offers digital products in the form of e-books and video courses, shipping is not applicable. Users can instantly access their purchased content through their online accounts, eliminating any waiting time or shipping costs.