Pairofthieves.com is an online retailer of men's and children's underwear known for its fun designs and high-quality materials. The brand was founded in 2014 by two dads, Alan Stuart and Cash Warren, and has since expanded to offer socks, undershirts, and loungewear. The company prides itself on its commitment to sustainability and ethical business practices.
Pros and Cons
- Fun and unique designs
- High-quality materials
- Sustainable and ethical business practices
- Wide selection of products
- Free shipping on orders over $35
- Easy returns and exchanges
- Prices may be higher than some competitor brands
- Limited sizing options for some products
- Not all products are made in the USA
Pairofthieves.com has a user-friendly interface that makes it easy to find and purchase products. The website is well-designed and easy to navigate, with clear product descriptions and sizing information. Customers can also create an account to save their information and view their order history.
Pricing and Value for Money
Pricing on pairofthieves.com is generally higher than some competitor brands, with men's underwear starting at around $20 per pair. However, the brand's commitment to sustainable and ethical business practices may justify the higher price point for some customers.
Some alternative brands to Pairofthieves.com include MeUndies, Mack Weldon, and SAXX. These brands offer similar types of products at similar price points, but may differ in terms of design and sustainability efforts.
Pairofthieves.com offers excellent customer service, with a responsive and knowledgeable support team that can be contacted via email or phone. The company also has a helpful FAQ section on its website that addresses common questions and concerns.
Product Quality and Selection
The quality of products on pairofthieves.com is high, with soft and comfortable materials and sturdy construction. The brand's unique designs are also a standout feature, with options ranging from bold prints to playful patterns. The selection of products is wide, with options for men and children in various styles.
The website is well-designed and user-friendly, with clear navigation and easy-to-find product descriptions and sizing information. The checkout process is simple and straightforward, and customers can easily create an account to save their information and track orders.
Returns and Exchanges
Pairofthieves.com offers easy returns and exchanges, with a 30-day return policy and free return shipping within the US. Customers can initiate a return or exchange online or by contacting customer service.
Promotions and Discounts
Pairofthieves.com occasionally offers promotions and discounts for customers, such as free shipping on orders over $35 or discounts on select products. Customers can sign up for the brand's email list to receive notifications about these deals.
Pairofthieves.com has a positive reputation, with customers praising the quality and unique designs of the brand's products. The company's commitment to sustainability and ethical business practices is also appreciated by many customers.
Pairofthieves.com accepts major credit cards, PayPal, and Apple Pay as payment options.
Pairofthieves.com does not currently offer a loyalty program.
Customer reviews on pairofthieves.com are generally positive, with customers praising the quality and design of the brand's products as well as the responsive customer service team.
Pairofthieves.com is committed to sustainability and ethical business practices, with a focus on reducing waste and supporting fair labor practices. The brand also donates a portion of profits to environmental and social causes through its "Pair with a Purpose" program.
Shipping and Costs
Pairofthieves.com offers free shipping on orders over $35 within the US, with shipping costs varying based on location and order size. International shipping is also available, with costs varying based on location.
Review Description: Ordered 9 pairs of socks, website said they were in stock, all good. Just got an email 10 days later saying "your order has been canceled." Apparently these items weren't in stock and nobody could be bothered to let me know BEFORE this time had elapsed? Like how about when I ordered?!? Socks are out of stock everywhere now. Also I ordered a shirt and pants that I don't even like. After 10 days, still not here. You can't trust these folks. HATE this experience. Horrible customer service. Will never bother to try again!
Reviewer Name: DG
Review Submission Date: 2022-08-16
Review Title: Customer service is great
Review Description: Loved the black tank top. Did not like the white one since it was see-through. So, they refunded it quickly and I didn't even have to return it! Awesome customer service!
Reviewer Name: yactaalea
Review Submission Date: 2022-04-28
Review Title: POOR QUALITY
Review Description: Bought socks, arter one week of use ready for the trash can, slips under heel all the time.WAY too expensive taking quality in account.
Reviewer Name: daniel Franco
Review Submission Date: 2021-11-29
Review Title: Dont order from them unless you want…
Review Description: Dont order from them unless you want your money stolen and never receive anything. Youve been warned!!
Reviewer Name: Scott Neville
Review Submission Date: 2021-02-08
Review Title: Waistband rolling over
Review Description: After washing per instructions the front of the waistband keeps rolling over. I contacted the company stated they recommend buying one size larger. Kind of late to tell me now that I have 9 pair. I have a 32 waist and I bought size 31-33. Would not refund since packages were opened
Reviewer Name: Randall Schut
Review Submission Date: 2019-12-31
Review Title: The company sent incorrect items, want me to pay to fix the issue!
Review Description: The company sent incorrect items. The items do not match the order I placed. To fix the issue they want ME TO PAY FOR SHIPPING to return the items that are incorrect. They made the mistake and want me to pay to fix it! They also ONLY have an email to contact for issues with your order, so resolving an issue takes days and days! This simple problem could have been fixed with a simple phone call.
Reviewer Name: Cosmo Jones
Review Submission Date: 2018-03-12
Review Title: Uber Comfortable
Review Description: Uber Comfortable. There's a lot of options for socks and underwear online you won't find in stores. Pair of Thieves gear is well made, breathes great and is incredibly comfortable. I dig the style as well. I was reminded to write a review as I was wearing another brand of socks today which are what I call "quitters" - socks that don't stay put, and that never happens with my Pair of Thieves socks, some of which are at least 4 years old. Definitely a 5-star brand, 2 big toes way up!