Pairofthieves User Reviews

Introduction

Pairofthieves.com is an online retailer of men's and children's underwear known for its fun designs and high-quality materials. The brand was founded in 2014 by two dads, Alan Stuart and Cash Warren, and has since expanded to offer socks, undershirts, and loungewear. The company prides itself on its commitment to sustainability and ethical business practices.

Pros and Cons

Pros: - Fun and unique designs - High-quality materials - Sustainable and ethical business practices - Wide selection of products - Free shipping on orders over $35 - Easy returns and exchanges Cons: - Prices may be higher than some competitor brands - Limited sizing options for some products - Not all products are made in the USA

User Experience

Pairofthieves.com has a user-friendly interface that makes it easy to find and purchase products. The website is well-designed and easy to navigate, with clear product descriptions and sizing information. Customers can also create an account to save their information and view their order history.

Pricing and Value for Money

Pricing on pairofthieves.com is generally higher than some competitor brands, with men's underwear starting at around $20 per pair. However, the brand's commitment to sustainable and ethical business practices may justify the higher price point for some customers.

Alternatives

Some alternative brands to Pairofthieves.com include MeUndies, Mack Weldon, and SAXX. These brands offer similar types of products at similar price points, but may differ in terms of design and sustainability efforts.

Customer Service

Pairofthieves.com offers excellent customer service, with a responsive and knowledgeable support team that can be contacted via email or phone. The company also has a helpful FAQ section on its website that addresses common questions and concerns.

Product Quality and Selection

The quality of products on pairofthieves.com is high, with soft and comfortable materials and sturdy construction. The brand's unique designs are also a standout feature, with options ranging from bold prints to playful patterns. The selection of products is wide, with options for men and children in various styles.

Website Usability

The website is well-designed and user-friendly, with clear navigation and easy-to-find product descriptions and sizing information. The checkout process is simple and straightforward, and customers can easily create an account to save their information and track orders.

Returns and Exchanges

Pairofthieves.com offers easy returns and exchanges, with a 30-day return policy and free return shipping within the US. Customers can initiate a return or exchange online or by contacting customer service.

Promotions and Discounts

Pairofthieves.com occasionally offers promotions and discounts for customers, such as free shipping on orders over $35 or discounts on select products. Customers can sign up for the brand's email list to receive notifications about these deals.

Reputation

Pairofthieves.com has a positive reputation, with customers praising the quality and unique designs of the brand's products. The company's commitment to sustainability and ethical business practices is also appreciated by many customers.

Payment Options

Pairofthieves.com accepts major credit cards, PayPal, and Apple Pay as payment options.

Loyalty Programs

Pairofthieves.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews on pairofthieves.com are generally positive, with customers praising the quality and design of the brand's products as well as the responsive customer service team.

Community Involvement

Pairofthieves.com is committed to sustainability and ethical business practices, with a focus on reducing waste and supporting fair labor practices. The brand also donates a portion of profits to environmental and social causes through its "Pair with a Purpose" program.

Shipping and Costs

Pairofthieves.com offers free shipping on orders over $35 within the US, with shipping costs varying based on location and order size. International shipping is also available, with costs varying based on location.