Parcel2go Reviews

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20 Reviews

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In the Courier Service category

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20% users rated Terrible
0% users rated Poor
5% users rated Average
15% users rated Very Good
60% users rated Excellent
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G Genevieve Hac
47 days ago

A Lifesaver Service for the Housebound: My Parcel2go Review

As a person recovering from a broken rib and confined to my home, Parcel2go.com truly came to my rescue. This service was not just convenient; it was a game-changer for me. The stress of sending a parcel was completely lifted off my shoulders knowing that it would be picked up within the specified time window and delivered to the recipients seamlessly. This was my first experience with Parcel2go.com, and I must say, it won't be my last. Say goodbye to long trips to the post office; I am sold on this efficient and reliable service! 😁
E EJAZ ASHRAF CHOWDARY
47 days ago

Unbeatable Offers with Lightning-Fast Service

My experience with parcel2go.com has been nothing short of exceptional. The website not only offers a wide range of options but also provides unbeatable deals that are hard to resist. As a frequent user, I have always found the booking process to be effortless and quick, saving me valuable time and effort. What truly sets parcel2go.com apart is its incredible speed of delivery. Every parcel I've sent has reached its destination in record time, exceeding my expectations every single time. This level of efficiency and reliability has made me a loyal customer, and I have never had any complaints about their service. If you're looking for a hassle-free shipping experience with great deals and lightning-fast delivery, look no further than parcel2go.com. Trust me, you won't be disappointed!
B barry rostron
47 days ago

Ease Your Shipping Woes with Parcel2Go’s User-Friendly System

As a small business owner, I rely heavily on efficient shipping services to keep my customers happy. Parcel2Go has been my go-to platform for quite some time now, and let me tell you, it's been a game-changer! The ease of tracking parcels and managing deliveries is second to none. I recently encountered a minor hiccup where one of my parcels seemed stalled in the system. I reached out to their customer service, expecting a long wait and unhelpful responses. To my surprise, not only did they promptly address my concerns, but they also ensured swift resolution. Their team went above and beyond to keep me updated every step of the way. Thanks to Parcel2Go's user-friendly interface and dedicated support team, I was able to provide my customers with accurate information regarding their orders. No more lost sales or frustrated customers – just seamless shipping solutions that simplify my business operations. For anyone looking for a reliable shipping partner that truly values its customers, Parcel2Go is the way to go. Say goodbye to delivery woes and hello to smooth sailing with Parcel2Go by your side.
B Brendan Martin
47 days ago

Parcel2Go: Turning Frustration into Opportunity

As a customer of Parcel2Go, I experienced a moment of initial frustration when my carefully packed parcel bound for Australia faced a hiccup. The appointed collection point, informed by Parcel2Go, only accepted Yodel, not the intended Fedex courier. However, this challenge became an opportunity for Parcel2Go to elevate their service. Upon reaching out to Parcel2Go regarding the discrepancy, they swiftly addressed the issue and provided a seamless solution, ensuring my parcel reached its destination hassle-free. This incident not only showcased Parcel2Go's receptiveness to feedback but also their commitment to enhancing customer experience. We all encounter bumps along the delivery journey, but it's how companies like Parcel2Go handle them that truly sets them apart. Thank you, Parcel2Go, for transforming a potential setback into a testament of your dedication to customer satisfaction.
M Mr. David Straw
47 days ago

Unrivaled Service at Affordable Prices – A Customer’s Honest Reflection

When I stumbled upon parcel2go.com and saw the additional £4 charge based on location, I was initially taken aback. However, upon further exploration, I discovered a plethora of benefits that far outweighed this slight inconvenience. Despite the initial surprise, I was pleased to find that parcel2go.com offers unparalleled convenience and efficiency. The user-friendly interface made booking a parcel quick and hassle-free. The tracking system provided real-time updates, easing any anxiety about the package's whereabouts. In hindsight, the nominal extra cost seems insignificant considering the exceptional service received. The peace of mind knowing my parcel was delivered promptly and securely was truly priceless. Moving forward, I have full confidence in parcel2go.com and will continue to utilize their services for all my shipping needs. The value they provide far exceeds any minor drawbacks, making them my go-to choice for reliable parcel delivery.
J John
47 days ago

Parcels2Go: Delivering Perfection Every Time

When I stumbled upon Parcels2Go, I found a gem in the world of courier services. Their efficiency and reliability have truly set a new standard in my shipping experiences. However, my local Post Office posed a challenge as they refused to accept parcels bought through Parcels2Go – quite frustrating, to say the least. But with Parcels2Go’s exceptional service, it's a small inconvenience in comparison to the seamless experience they consistently provide. With them, it's a solid 10 out of 10 every time!
C Carol
47 days ago

Unlocking Convenience with QR Codes and Parcel2Go.com

In my experience with Parcel2Go.com, I couldn't help but miss the seamless convenience that came with using QR or bar codes for sending parcels. While the service itself is efficient, the extra step of having to print off labels for inpost lockers felt like an unnecessary hassle. Having previously used a method where QR or bar codes were directly integrated, I found it to be a game-changer in terms of simplifying the process and saving time. The ease of just scanning a code and dropping off the package was a feature that I sorely missed with my current experience. Even though Parcel2Go.com gets the job done, the absence of QR or bar codes for locker deliveries does stand out as a drawback that impacts the overall user experience. Streamlining this aspect could greatly enhance the service and make it more user-friendly for individuals like myself who value efficiency and convenience. Here's to hoping that future updates will bring back the convenience of QR codes, making Parcel2Go.com not just good, but exceptional in meeting the needs of its users.
M Malcolm Middlebrook
47 days ago

Simply Seamless Shipping

Let me share the convenience I experienced with parcel2go.com. Navigating the site was a breeze, making the entire process a seamless one. The only hiccup I encountered was the requirement for the recipient's email and telephone number, which I didn't possess. However, the customer service team promptly addressed my concern, allowing me to quickly gather the necessary information online. Overall, my shipping journey with parcel2go.com was smooth and hassle-free. I appreciate the straightforwardness of the platform and the responsive assistance provided. It's reassuring to know that when it comes to sending packages, I can rely on their user-friendly interface and dependable support. Highly recommended!
M Michael Smith
47 days ago

Air of Relief: A Parcel2Go Review

In the online world of parcel delivery services, finding simplicity can feel like finding a needle in a haystack. After a series of frustrating attempts with other providers that left me feeling like I needed to perform circus acts just to send a package, I stumbled upon parcel2go.com. And let me tell you, it was nothing short of a breath of fresh air. The ease of navigating their website, the straightforward process from start to finish, and the peace of mind knowing that my parcel was in good hands made all the difference. No acrobatics required, just a seamless experience that spelled out convenience and efficiency in bold letters. So, if you're tired of jumping through hoops and ready for a stress-free parcel sending experience, look no further than Parcel2Go. They've got your back, and they'll make sure your parcels reach their destination without the added frustration. Trust me, you won't look back once you've experienced this air of relief.
R Rita
47 days ago

Parcel2Go: A Seamless Shipping Experience

As a frequent user of Parcel2Go, I can confidently say that it has been a game-changer for me. The platform's ease of use is unparalleled, making the entire shipping process a breeze. The convenience of parcel collection is a standout feature, providing a hassle-free experience. Navigating through the customs declaration initially posed a slight learning curve, but once I got the hang of it, everything fell into place seamlessly. This platform has truly simplified the once daunting task of international shipping. Having family scattered across the globe, Parcel2Go has become my go-to shipping solution. It not only meets my logistical needs but also offers peace of mind knowing that my parcels are in good hands. I highly recommend Parcel2Go to anyone seeking a reliable and user-friendly shipping service. It has undoubtedly earned my trust and loyalty, and I look forward to continuing my seamless shipping experiences with them.
R rashida begum
47 days ago

From Frustration to Gratitude: My Parcel2Go Journey

When I first stumbled upon Parcel2Go, I must admit I was skeptical. How could a courier service meet my expectations when I couldn't even pinpoint a collection time for my parcel? The uncertainty of waiting from dawn till dusk felt like a logistical nightmare. However, my initial skepticism quickly transformed into astonishment. Despite the lack of specific collection times, I was pleasantly surprised by the efficiency and reliability of Parcel2Go. The parcel arrived safely at its destination, exceeding my expectations. So, if you find yourself in a similar predicament, fret not! Trust in Parcel2Go to deliver your parcels promptly and securely. Their seamless service turned my frustration into gratitude, and I couldn't be more grateful for their dedication and professionalism. Parcel2Go, you've earned my trust.
P Paul
48 days ago

A Seamless Shipping Experience Like No Other!

When I stumbled upon parcel2go.com, I was admittedly a bit skeptical. However, all my doubts were quickly put to rest as I embarked on a seamless shipping journey like no other! Gone are the days of complicated ordering processes and bureaucratic hurdles. With Parcel2Go, sending packages has never been easier. The user-friendly interface guided me effortlessly through the entire process, from start to finish. What truly sets Parcel2Go apart is their attention to detail and customer-centric approach. While some platforms may overwhelm you with unnecessary questions and codes, Parcel2Go keeps it simple and straightforward. No more secret codes or mysterious requirements – just a smooth and hassle-free shipping experience. Whether you're sending personal items or business mail, Parcel2Go has you covered. Say goodbye to frustrating barriers and hello to a world of efficient and reliable shipping services. Trust me, you won't find a better partner for all your shipping needs! In a nutshell, if you're looking for a shipping service that prioritizes simplicity, efficiency, and customer satisfaction, look no further than Parcel2Go. Try them out today and experience the difference for yourself!
S SLP
48 days ago

Exceptional Service and Long-Term Reliability

As a loyal customer of parcel2go.com, I can confidently say that their service is exceptional. Over the years, I've depended on them for all my shipping needs, and they have consistently delivered efficiency and reliability. While I have encountered a minor issue with the integration with eBay, it hasn’t overshadowed the overall positive experience. I appreciate the seamless booking process and their partnership with Royal Mail, my preferred courier, which ensures my parcels reach their destination safely and on time. Parcel2go.com has truly been a reliable partner in my shipping journey, and I highly recommend their services to anyone looking for a trustworthy and efficient shipping solution.
J Jj
48 days ago

Effortless Shipping Experience with Parcel2Go

Having embarked on my shipping journey with Parcel2Go, I am delighted to share my experience. Despite having only sent two parcels thus far, the convenience and efficiency offered by Parcel2Go have left a lasting impression on me. Opting to utilize Parcel2Go for the collection of my parcels by the post office proved to be a game-changer. Gone are the days of tedious queueing at the post office, as Parcel2Go seamlessly coordinated the entire process, allowing me to bid farewell to those lengthy queues. Previously, I relied on UPS for my shipping needs; however, the seamless experience with Parcel2Go has convinced me to make the switch permanently. From hassle-free bookings to prompt collections, Parcel2Go has truly redefined the shipping experience for me. Thank you, Parcel2Go, for simplifying my shipping endeavors and providing unparalleled convenience. I look forward to a continued partnership with your exceptional service.
R Robert Peel
48 days ago

Incredible Service and Smooth Process – A Reliable Partner in Shipping Needs

I cannot emphasize enough how smooth and efficient my experience with parcel2go.com has been. From start to finish, everything worked like a charm. The ease of booking, the clear tracking updates, and the timely delivery all surpassed my expectations. The only minor hiccup was the persistent suggestion to opt for additional insurance. While I understand the need for security, having it constantly pushed was slightly bothersome. I firmly believe that such incidents should be covered under the standard terms of the contract. Nevertheless, this small inconvenience was overshadowed by the overall exceptional service provided by parcel2go.com. I will continue to trust them with my shipping needs, and I highly recommend their services to anyone looking for a reliable and efficient shipping partner. Thank you for a job well done!

Introduction

Parcel2Go is a renowned online courier service that connects customers with a wide range of trusted delivery companies, providing convenient and reliable shipping solutions across the United Kingdom and internationally. With a user-friendly interface, competitive pricing, and a strong reputation in the market, Parcel2Go has become a preferred choice for individuals and businesses alike.

Pros:

  • Wide Range of Courier Partners: Parcel2Go collaborates with numerous renowned courier companies, enabling customers to choose the most suitable service provider based on their specific requirements.
  • Convenient Online Booking: Parcel2Go's website offers a straightforward interface that allows users to easily book and manage their shipments without any hassle.
  • Competitive Pricing: Parcel2Go provides competitive shipping rates, ensuring customers can find cost-effective options, especially for small and medium-sized parcels.
  • Accessible Customer Support: The company offers excellent customer service through various channels, including phone, email, live chat, and an extensive FAQ section on their website.
  • Flexible Delivery Options: Parcel2Go provides a range of delivery options, including express, next-day, and economy delivery, catering to different needs and budgets.

Cons:

  • Delayed Deliveries: Some customers have reported occasional delays in parcel deliveries, which might be attributed to external factors like weather conditions or the courier company's operations.
  • Additional Fees: While Parcel2Go offers competitive prices, customers should be cautious of potential additional fees, such as surcharges for remote areas or extra services.
  • Limited Insurance Coverage: Parcel2Go provides insurance coverage for lost or damaged items up to a certain value, which may not be sufficient for high-value shipments.

User Experience:

Parcel2Go prioritizes user experience by offering a user-friendly website that simplifies the process of booking and managing shipments. The platform guides users through each step, ensuring a smooth and efficient experience. The intuitive interface, detailed tracking information, and clear communication channels contribute to an overall positive user experience.

Pricing and Value for Money:

Parcel2Go stands out for offering competitive pricing options, especially for domestic deliveries and small parcels. The company negotiates discounted rates with its courier partners, allowing customers to benefit from cost-effective shipping solutions. Additionally, Parcel2Go's transparent pricing structure ensures that customers only pay for the services they require, making it a great value for money.

Customer Service:

Parcel2Go excels in providing exceptional customer service through various communication channels. Their knowledgeable and friendly support team is readily available to assist customers with any queries or issues. The company also maintains a comprehensive FAQ section on their website, offering self-help resources to address common concerns.

Product Quality and Selection:

As a courier service intermediary, Parcel2Go prioritizes the quality and reliability of its courier partners. By collaborating with reputable delivery companies, Parcel2Go ensures that customers receive their parcels in a timely and secure manner. While the quality of service largely depends on the chosen courier, Parcel2Go takes proactive measures to partner with industry-leading companies, enhancing overall product quality.

Website Usability:

Parcel2Go's website is designed with usability in mind. The intuitive interface provides clear navigation, enabling users to effortlessly book their shipments and manage their accounts. The website offers comprehensive tracking features and real-time updates, ensuring customers can easily monitor the progress of their deliveries.

Returns and Exchanges:

Parcel2Go facilitates returns and exchanges by providing a straightforward process. Customers can request return labels and arrange collections through the website. While the specifics of returns and exchanges depend on the courier partner chosen, Parcel2Go's platform streamlines the process, enhancing convenience for customers.

Promotions and Discounts:

Parcel2Go periodically offers promotions and discounts to further incentivize customers. These can range from discounted shipping rates, free insurance upgrades, or loyalty program benefits. By regularly updating their promotional offers, Parcel2Go ensures customers can access cost-effective shipping solutions.

Reputation:

Parcel2Go has established a strong reputation in the industry over the years. With over two million customers served annually, the company has built trust and reliability through its wide network of trusted couriers. Positive customer reviews, industry recognition, and partnerships with reputable delivery companies contribute to Parcel2Go's excellent reputation.

Payment Options:

Parcel2Go offers several convenient payment options to cater to different customer preferences. Users can choose between credit cards, debit cards, and PayPal for a secure and hassle-free checkout experience.

Loyalty Programs:

Parcel2Go operates the Parcel2Go Plus membership program, providing additional benefits to loyal customers. The program offers exclusive discounts, priority customer support, free enhanced liability cover, and other perks. By rewarding customer loyalty, Parcel2Go aims to enhance customer satisfaction and retention.

Customer Reviews:

Customer reviews play a vital role in assessing the trustworthiness of a service provider, and Parcel2Go boasts a large number of positive reviews. Customers often praise the company for its ease of use, competitive pricing, and efficient customer support. However, it is important to note that like any business, Parcel2Go may have some negative reviews related to occasional delays or issues with specific courier partners.

Community Involvement:

Parcel2Go actively contributes to the community through various initiatives. The company engages in charity work, sponsorships, and environmental sustainability efforts. By actively participating in community involvement, Parcel2Go demonstrates its commitment to social responsibility.

Shipping and Costs:

Parcel2Go offers a wide range of shipping options to cater to different customer requirements. From domestic shipments to international deliveries, customers can choose from express, next-day, or economy services based on their priorities. The cost of shipping depends on factors such as parcel size, weight, destination, and chosen courier. Parcel2Go's pricing is transparent, and customers can easily compare rates to find the most affordable option.

Conclusion

Parcel2Go is a reliable and user-friendly online courier service that connects customers with renowned delivery companies. With competitive pricing, convenient booking options, excellent customer service, and a wide range of shipping choices, Parcel2Go provides a seamless experience for individuals and businesses. While occasional delays and additional fees may arise, the overall positive feedback from customers and the company's strong reputation make Parcel2Go a trustworthy choice for all shipping needs.