Parts-people Reviews

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40 Reviews

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In the Electronics & Technology category

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A Alois
185 days ago

Transformed My DELL XPS 13 9370 with parts-people.com’s Display

From the moment I ordered a refurbished display for my DELL XPS 13 9370 from parts-people.com, I knew I was in for a positive experience. Placing my order on a Wednesday evening, I was thrilled to receive the delivery all the way in Vienna, Austria, by Friday. The efficiency of the delivery process alone impressed me, not to mention the fact that the price, inclusive of shipping, was incredibly fair. Upon receiving the display, I wasted no time in replacing it. With a bit of technical know-how, the installation was a breeze, and the new display worked flawlessly. My DELL XPS 13 9370 now feels like a brand-new device, thanks to the quality of the product I received from parts-people.com. I highly recommend parts-people.com to anyone in need of genuine and reliable computer parts. Their service and products have truly transformed my computing experience, and I couldn't be more satisfied. Thank you, parts-people.com, for exceeding my expectations and breathing new life into my DELL XPS 13 9370.
A Alois
185 days ago

Transformation with New Display for DELL XPS 13 9370

Navigating through the vast ocean of online stores, I stumbled upon parts-people.com in search of a refurbished display for my beloved DELL XPS 13 9370. Placing the order on a serene Wednesday evening, coincidentally syncing with late morning in Austin, I eagerly awaited its arrival in Vienna, Austria. To my delight, Friday unveiled a speedy delivery at my doorstep, seamlessly transcending miles to deliver perfection. Taking on the task of installation, the transformation began effortlessly. With a touch of technical finesse and a sprinkle of passion, the new display seamlessly integrated into its new home. As the pixels danced back to life, breathing vibrancy into my digital world, I marveled at the flawless outcome. What truly distinguished this experience was the unparalleled value offered. The price point, inclusive of shipping, resonated with fairness, a rare gem in the competitive market landscape. In retrospect, my journey with parts-people.com not only revived my laptop but also rejuvenated my faith in exceptional customer service and quality products. Gratitude fills my heart as I now gaze upon the rejuvenated brilliance of my DELL XPS 13 9370, a testament to unparalleled craftsmanship and seamless transactions.
G Gera Perl
314 days ago

Exceptional Quality and Service at Parts-People.com

I recently had the pleasure of shopping at Parts-People.com for replacement parts for my aging Dell M4600 Precision laptop. In need of a backlit keyboard and bezel trim, I was thrilled to find that they not only had both parts in stock but also offered genuine Dell products at fair prices. Upon receiving the parts, I was immediately impressed by their quality and authenticity. The items looked and felt exactly like the original Dell parts, giving me confidence in their performance and longevity. What's more, I was pleasantly surprised to have the parts shipped on the same day as my order, showcasing their remarkable efficiency and dedication to customer satisfaction. One aspect that truly sets Parts-People.com apart is their commitment to offering genuine parts at prices that compete with, and even surpass, those of knock-off alternatives found on platforms like eBay. This not only saved me money but also provided reassurance that I was investing in reliable products for my laptop. In light of my exceptional experience, I wholeheartedly recommend Parts-People.com to anyone in need of genuine Dell parts at competitive prices. I am grateful for their outstanding service and commend them for exceeding my expectations. Thank you, Parts-People.com, for your genuine products and unparalleled customer care.
G Gera Perl
314 days ago

Reliable Repairs Made Easy

My experience with parts-people.com was nothing short of exceptional. When my trusty Dell M4600 Precision laptop needed a backlit keyboard and bezel trim, I turned to them for help. To my delight, they not only had both parts in stock but also ensured they were authentic Dell pieces, guaranteeing quality and longevity. What truly set them apart was their prompt service - my order was swiftly processed and shipped the very same day, a testament to their efficiency and commitment to customer satisfaction. And the best part? Their prices were surprisingly reasonable, especially when compared to the questionable offerings on platforms like eBay. My experience with knock-offs in the past left me wary, but parts-people.com restored my faith in online purchases. I wholeheartedly recommend them to anyone in need of reliable laptop parts at fair prices. Thank you for restoring my laptop to its former glory!
S Steve Johnson
566 days ago

Parts-People: A Lifesaver for My Trusty Dell Devices

After discovering Parts-People, my faith in finding reliable Dell parts and repairs has been restored. I've had the pleasure of entrusting them with the repair of two of my precious Dell computers, and they have never failed to deliver efficient, cost-effective solutions. Furthermore, on a separate occasion, I purchased parts from them, and once again, their service was top-notch. In my opinion, Parts-People is an invaluable resource for any proud Dell owner.
S Steve Johnson
566 days ago

Parts-People Goes Above and Beyond for Dell Enthusiasts

Embarking on my journey to find reliable Dell parts and repair services, I stumbled upon Parts-People - a true gem in the tech world. Not only did they have an extensive inventory of Dell components, but their repair services surpassed all expectations. Having entrusted them with repairing not one but two of my beloved Dell computers, and also purchasing parts on a separate occasion, I can attest to their efficiency and cost-effectiveness. Parts-People is not just a service provider; they are a lifeline for Dell owners, providing unparalleled support and expertise in the realm of Dell products. Thank you, Parts-People, for being a trusted companion on my Dell-related endeavors!
A Alex Walker
594 days ago

Parts People Exceeded Our Expectations

As a loyal customer of Parts People, I can attest to the exceptional service and top-notch products they offer. Every interaction with them leaves me impressed, as they consistently go above and beyond to deliver a seamless experience. One aspect that truly sets them apart is their lightning-fast shipping, often fulfilling orders within minutes. The quality of their parts always meets, if not exceeds, our expectations, showcasing their commitment to excellence. Our experience with Parts People has been nothing short of fantastic, and we look forward to continuing our partnership with them.
A Alex Walker
594 days ago

Parts People Delivers Exceptional Service and Quality Parts

Sharing our journey with Parts People brings me great joy, as our encounters have been nothing short of exceptional. From the moment we submit our orders, the team at Parts People wastes no time in ensuring swift shipments, often within minutes or just an hour. The attention to detail shown by Parts People is truly commendable. Every part received is a precise match to our expectations, demonstrating a commitment to quality that is unparalleled in the industry. This attention to accuracy has saved us valuable time and effort, making our experience with Parts People not just great, but truly outstanding. For anyone seeking parts with a guarantee of authenticity and a seamless shopping experience, we wholeheartedly recommend Parts People. They have set the bar high for exceptional service and products, and we are grateful to be recipients of such professionalism and reliability.
S Steve F St. Louis, MO
700 days ago

Restoring My Faith in Online Shopping – Parts-People Delivers!

I can't say enough about my fantastic experience with parts-people.com. From the moment I landed on their website, I was impressed by how easy it was to find exactly what I needed for my Dell laptop. The search tools are top-notch, guiding me to both new and pre-owned OEM parts with precision. No more second-guessing if I'm buying the right component! What really sets Parts-People apart is their commitment to customer satisfaction. Not only are their prices fair and competitive, but their communication and support are truly exceptional. I always felt informed and valued throughout the entire process. And let's talk about shipping – lightning fast! The packaging was so secure, it could probably survive a bomb blast. In a time where online shopping can be hit or miss, Parts-People has restored my faith. I can't recommend them highly enough to anyone in need of quality laptop parts. Thanks for doing it right, Parts-People!
S Steve F St. Louis, MO
700 days ago

Top-Notch Service and Quality Parts at Parts-People

From start to finish, my experience with parts-people.com has been nothing short of exceptional. Navigating the website is a breeze, and their search tools make finding the exact part for my Dell laptop a stress-free process. The option to choose between new, pre-owned OEM, or third-party compatible parts gives me the confidence that I'm getting the right fit for my specific model. Not only are their prices competitive, but the customer service is also top-notch. Communication is excellent, ensuring that any inquiries or concerns are addressed promptly. When it comes to shipping, they don't disappoint – my orders always arrive quickly and, thanks to their bomb-proof packaging, in perfect condition. I can't recommend Parts-People enough for anyone in need of laptop parts. They truly go above and beyond to deliver quality products and service. Thank you, Parts-People, for doing it right!
S Sherry
739 days ago

Reviving My Laptop: A Game-Changing Battery Purchase

I cannot emphasize enough how much parts-people.com has transformed my laptop experience. Initially, I was dreading the thought of having to purchase a new computer due to the failing battery. However, stumbling upon parts-people.com was nothing short of a godsend. The entire purchasing process was an absolute breeze. The website provided all the necessary information in a clear and concise manner, ensuring that I was well-informed every step of the way. Once I received the battery, the instructions for installation were incredibly straightforward, making the entire process hassle-free. What truly sets parts-people.com apart is the affordability of their products. The cost of the battery was not only reasonable but also fell comfortably within my budget, saving me from the hefty expense of buying a brand new computer. I am beyond delighted with the outcome and the excellent quality of the battery. My laptop now functions like new, all thanks to parts-people.com. Without a doubt, I wholeheartedly recommend this to anyone in need of a reliable and cost-effective solution for their laptop dilemmas. This has been a game-changer for me, and I am certain it will be for everyone else too.
S Sherry
739 days ago

Reviving My Laptop with parts-people.com’s New Battery

Embarking on the quest to find a replacement battery for my laptop, I stumbled upon parts-people.com, and I can confidently say it was a game-changer. The ease with which I navigated through their website and found all the necessary information was a breath of fresh air in the often overwhelming world of online shopping. Upon receiving the battery, I was pleasantly surprised by the clear and concise instructions provided, making the installation process a breeze even for a non-tech-savvy individual like myself. And let's not forget the best part – the price point. It not only fit snugly within my budget but also saved me from the hefty investment of purchasing a brand-new computer. Thanks to parts-people.com, what initially seemed like a daunting task of replacing my laptop battery turned into a smooth and cost-effective solution. I wholeheartedly recommend their services to anyone in need of quality laptop parts and exceptional customer experience.
D Darice Liu
789 days ago

Exceptional Customer Service and Genuine Dell Parts

I recently had an issue with parts-people.com when the website recommended the wrong replacement plug for my laptop. Despite this initial setback, I was thoroughly impressed by the exceptional customer service I received. Not only did they promptly send me the correct plug with free shipping, but they also provided a prepaid label for returning the wrong item. The seamless and hassle-free assistance I received from their team effortlessly turned my 3-star experience into a glowing 5-star review. Furthermore, I also purchased replacement batteries from parts-people.com, and I'm delighted to report that they work perfectly. As a dedicated Dell user, I deeply appreciate having access to genuine Dell parts through this webstore. My positive experience has solidified my loyalty, and I will undoubtedly be returning to procure items for my Dell laptop from them in the future. Thank you, parts-people.com, for your outstanding customer service and top-quality products.
D Darice Liu
789 days ago

Exceptional Customer Care Redefined

As a dedicated patron of parts-people.com, I embarked on a journey to find the perfect replacement plug for my laptop, only to stumble upon a minor hiccup - an incorrect recommendation from the website led me to order the wrong plug. Despite this initial setback, my experience transcended expectations as their customer service team stepped in with unparalleled grace and efficiency. Not only did they promptly dispatch the correct replacement plug with free shipping, but they also included a prepaid label for the return of the erroneous item. The seamless process only required me to cover the price difference. This exceptional demonstration of customer care effortlessly elevated my rating to a perfect 5 stars. In addition to resolving my plug predicament, I also acquired replacement batteries that function flawlessly, showcasing the superior quality of genuine Dell parts offered on their platform. As a loyal Dell user, the assurance of authentic components further solidified my trust in parts-people.com. With a commitment to customer satisfaction that surpasses mere transactions, I am wholeheartedly impressed by the integrity and dedication exhibited by this webstore. I eagerly anticipate future purchases, knowing that I am not just buying products, but investing in a relationship built on reliability and exceptional service.
D Denzil Digman
840 days ago

Revived my Dell XPS13 with Parts People’s Genuine Battery

When my Dell XPS13 needed a new battery, I turned to Parts-people.com upon a friend's recommendation. The seamless ordering process impressed me, especially when the site verified the battery compatibility by requesting the serial number. Additionally, the detailed installation instructions provided through a convenient link made the entire process hassle-free. Now, my laptop runs as good as new, all thanks to the genuine battery from Parts People. I'm definitely a satisfied customer and will continue to rely on their reliable services in the future.

Introduction:

Parts-People.com is a renowned online store that specializes in providing a wide range of parts and accessories for laptops and computers. With a commitment to customer satisfaction, this website offers high-quality products, reliable customer service, and competitive prices. In this comprehensive review, we will analyze various aspects of Parts-People.com to determine its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Wide selection of laptop and computer parts: Parts-People.com offers an extensive range of parts and accessories for various laptop and computer models, ensuring that customers can find the right product they are looking for. - Competitive prices: The website provides competitive prices for its products, allowing customers to obtain quality parts at affordable prices. - Reliable customer service: Parts-People.com takes pride in its exceptional customer service, handling inquiries, and providing support promptly and efficiently. - High-quality products: The website exclusively offers high-quality parts from reputable manufacturers, ensuring the longevity and performance of the purchased components. - User-friendly website: Parts-People.com features a well-organized and easy-to-navigate website, making it effortless for users to find and purchase the desired products.

Cons:

- Limited international shipping: While Parts-People.com offers shipping services, it is primarily focused on customers within the United States, which may limit its accessibility for international customers. - Lack of loyalty programs: Currently, Parts-People.com does not offer any loyalty programs or rewards for frequent customers, missing an opportunity to incentivize repeat purchases.

User Experience:

Parts-People.com provides users with a seamless and enjoyable online shopping experience. The website's intuitive design and clear product categorization enable customers to locate the desired parts quickly. Additionally, the inclusion of detailed product descriptions, specifications, and compatibility information ensures that customers make informed purchasing decisions. Moreover, Parts-People.com offers a responsive customer support system, guaranteeing swift assistance and resolutions for any inquiries or issues that may arise.

Pricing and Value for Money:

Parts-People.com is known for its competitive pricing, offering customers value for their money. While pricing can vary depending on the specific part or accessory, the website consistently provides reasonable and affordable options. Given the high-quality nature of the products available, customers can feel confident that they are receiving excellent value for their investment.

Customer Service:

The customer service provided by Parts-People.com is commendable. With a team of knowledgeable and friendly representatives, the website ensures that customers receive prompt assistance for any inquiries or concerns. Whether through email or phone support, the customer service team is attentive, professional, and dedicated to resolving issues efficiently.

Product Quality and Selection:

Parts-People.com maintains a standard of quality by offering genuine and high-grade laptop and computer parts. The website sources its products from reputable manufacturers, guaranteeing the authenticity and reliability of every item. Moreover, Parts-People.com boasts an extensive selection of parts and accessories, catering to a wide range of laptop and computer models. From batteries and adapters to screens and motherboards, customers can find nearly any part they need.

Website Usability:

Parts-People.com exemplifies excellent website usability. The site features a clean and modern design with a well-structured layout. Users can easily navigate through different sections, search for specific products, and access essential information with minimal effort. The inclusion of helpful filters and sorting options further enhances the user experience, allowing customers to refine their search results quickly.

Returns and Exchanges:

Parts-People.com maintains a fair and customer-friendly returns and exchanges policy. If a customer receives a faulty or incompatible part, they can initiate a return or exchange within a specified time frame. The website provides clear instructions on the necessary steps to ensure a smooth process, ensuring customer satisfaction and peace of mind.

Promotions and Discounts:

While Parts-People.com does not heavily rely on promotions and discounts, the website occasionally offers special deals and discounts on selected items. Customers can keep an eye on the website's homepage and subscribe to the newsletter to stay informed about any ongoing promotions or exclusive offers.

Reputation:

Parts-People.com has built a solid reputation within the industry. With years of experience in the market, the website has garnered positive reviews and testimonials from satisfied customers. Its commitment to quality products, excellent customer service, and reliable shipping has contributed to its reputable standing.

Payment Options:

Customers can conveniently complete their purchases on Parts-People.com using various payment options. The website accepts major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, a secure PayPal payment option is available for those who prefer this method.

Loyalty Programs:

Currently, Parts-People.com does not offer any loyalty programs. However, for frequent customers or returning buyers, the absence of such programs may be a missed opportunity to reward customer loyalty.

Customer Reviews:

Parts-People.com has received positive reviews from numerous customers. Customers appreciate the website's reliability, vast product selection, friendly customer service, and overall hassle-free experience. The positive feedback attests to the website's commitment to customer satisfaction and reinforces its trustworthiness.

Community Involvement:

Parts-People.com actively engages with its customer community. The website encourages customers to share their experiences and provide feedback through various channels, such as reviews, testimonials, and social media platforms. This engagement cultivates a sense of community, allowing customers to connect and support one another in their technical endeavors.

Shipping and Costs:

Parts-People.com provides shipping services both domestically and internationally. The website offers different shipping options for customers to choose from, varying in cost and delivery speed. Shipping costs are calculated based on the destination, weight, and dimensions of the package. Customers can select their preferred shipping method during the checkout process, allowing them to control the associated costs according to their needs and urgency. In conclusion, Parts-People.com stands as a reputable and reliable online store for laptop and computer parts and accessories. Its wide selection of high-quality products, competitive pricing, exceptional customer service, and user-friendly website contribute to a positive overall user experience. Although there are minor limitations, such as limited international shipping and the absence of loyalty programs, the website's overall excellence compensates for these shortcomings. Whether you are a tech enthusiast or a professional in need of laptop or computer parts, Parts-People.com is a trustworthy and efficient platform to meet your needs.