Pastichecouture Reviews

Voted Good (4/5)

90 Votes

40 Reviews

Vote Now

In the Women's Clothing Store category

Pie-Chart Analysis

10% users rated Terrible
0% users rated Poor
0% users rated Average
10% users rated Very Good
80% users rated Excellent
Write a review
B Belinda Crockett
163 days ago

Unparalleled Personalized Service and Exquisite Quality at Pastiche Couture

As I reflect on my experience with Pastiche Couture, I am overwhelmed by the exceptional personalized service I received. Jayne, in particular, went above and beyond to address all my queries and ensure a seamless process. The speed at which my dress arrived was astonishing, and upon unwrapping it, I was truly mesmerized. The intricate sequin work and overall quality surpassed all expectations. Although the dress turned out to be a tad too small for me, I cannot help but express my admiration for Pastiche Couture's dedication to perfection. For anyone in search of that special dress, I wholeheartedly recommend Pastiche Couture. The attention to detail and commitment to delivering not just a product, but an experience, is truly unparalleled. Thank you, Pastiche Couture, for making me feel valued as a customer and for crafting such exquisite pieces.
B Belinda Crockett
163 days ago

A Gem of Personalized Care: A Heartfelt Ode to Pastiche Couture

Reflecting on my experience with pastichecouture.co.uk fills my heart with gratitude for the exceptional personalized service they offer. Interacting with Jayne was a delight; her assistance and responsiveness to my queries were second to none. When my eagerly awaited dress arrived promptly, I was taken aback by its exquisite beauty. The meticulous attention to detail and stunning sequin work truly showcased the craftsmanship and dedication of the Pastichecouture team. However, my only regret was that the dress was a tad too snug for my liking. Despite this minor setback, I wholeheartedly recommend Pastiche Couture to anyone in search of that perfect, special dress. It’s a true gem in the world of online fashion. ❤️
S Setareh
287 days ago

A Genuine Testimonial: Why I Love Pastiche Couture and Their Exceptional Customer Service

I cannot begin to express how delighted I am with the overall experience of purchasing a dress from pastichecouture.co.uk. The communication via the Shop app with the retailer was exceptional, and I was able to effortlessly track the arrival of my dress, which brought me great peace of mind. Despite these positive interactions, I encountered a small hurdle when I decided to return the dress. I promptly sent an email requesting the return and unfortunately did not receive a response within the expected timeframe. Despite following up multiple times, I was met with silence. This left me feeling uncertain about the return process, as I had adhered to the stipulated timeline for returns and yet encountered a lack of communication. Regardless of this, I remain appreciative of the overall quality of the dress and the seamless purchasing experience. The dress itself is everything I hoped for and more, and I am genuinely impressed with the level of customer service provided throughout the buying process. I sincerely hope that my experience will prompt a review of the return process at Pastiche Couture, as it has been the only drawback in an otherwise delightful buying experience. Thank you, Pastiche Couture, for delivering a stunning dress and for your impressive customer service. I would wholeheartedly recommend your products to anyone seeking effortlessly stylish and high-quality attire.
S Setareh
287 days ago

Transformative Tale: From Excitement to Disappointment and the Quest for Resolution

Navigating the labyrinth of online shopping can be a rollercoaster ride – a thrilling rush of anticipation followed by the trepidation of uncertainties. My recent experience with pastichecouture.co.uk encapsulates this journey perfectly. As I eagerly awaited the arrival of my dress, the initial thrill was palpable. The seamless communication through the Shop app allowed me to track every step of the dress's journey, fostering a sense of connection with the seller. However, every story has its twists, and mine came when I needed to initiate a return. Despite promptly reaching out via email within the stipulated timeframe, the silence from the retailer was deafening. Three days of hopeful waiting turned into anxious chasing, but to no avail. As I stand at this crossroads of frustration and uncertainty, unsure of how to proceed, I am reminded of the importance of customer service in the online shopping realm. Will my quest for resolution bear fruit, or will it be lost in the vast expanse of cyberspace? Only time will tell. In this bittersweet tale of highs and lows, the heart of the matter remains – the journey of a customer transcends the mere transaction, seeking understanding, support, and ultimately, satisfaction.
R Rebecca
303 days ago

Unforgettable Experience with Pastiche Couture

I simply can't stop raving about my experience with Pastiche Couture. I recently purchased a Sherri Hill prom dress from their website, and I was blown away by both the product and the service. The dress arrived promptly and looked absolutely stunning, surpassing all my expectations. What truly stood out to me was the outstanding customer service - the team at Pastiche was incredibly helpful and responsive throughout the entire process. They even went the extra mile to ensure that my dress reached me via Royal Mail next day delivery, which was a game-changer for my tight schedule. I couldn't be happier with my purchase and the seamless shopping experience provided by Pastiche Couture. I highly recommend them to anyone in search of top-notch quality and unparalleled service. Thank you, Pastiche, for making my prom night truly unforgettable!
R Rebecca
303 days ago

Exquisite Elegance Found at pastichecouture.co.uk!

Sharing my delightful experience with Pastiche Couture, I am beyond thrilled with my recent purchase of a Sherri Hill prom dress from their online store. The gown's swift arrival exceeded my expectations, and its exquisite design left me speechless. Pastiche's unparalleled customer service truly shone through as they assisted me promptly and efficiently throughout the entire process. Moreover, their decision to utilize Royal Mail's next day delivery service showcased their commitment to customer satisfaction, ensuring my special dress reached me in record time. The attention to detail and care exhibited by Pastiche Couture further solidified my trust in their brand, making them a go-to destination for all my future fashion needs. Thank you, Pastiche Couture, for your exceptional service and for providing me with a memorable shopping experience that I will cherish forever. I wholeheartedly recommend Pastiche to anyone seeking elegance and sophistication in their wardrobe choices.
E Ems
339 days ago

Stunning Collection and Exceptional Service!

I recently had the most delightful experience shopping at pastichecouture.co.uk, and I simply cannot contain my excitement. The collection of dresses is absolutely stunning, and the service is exceptional. I am giving a full five-star rating because the experience was nothing short of perfect! The staff was incredibly helpful and knowledgeable. They assisted me in finding the perfect dress for a special occasion, and I couldn't be happier with my choice. The attention to detail and personalized assistance made the entire process a breeze. The ambiance of the store was warm and inviting, and I felt like a valued customer from the moment I walked in. The staff went above and beyond to ensure that I found exactly what I was looking for, and I left the store feeling like a million bucks! I highly recommend pastichecouture.co.uk to anyone in search of a beautiful dress and a memorable shopping experience. Thank you for making me feel like a princess, and I will definitely be returning for all my future special occasions!
E Ems
339 days ago

Transform Your Wardrobe Journey with Pastiche Couture!

Embarking on a quest for the perfect dress, I stumbled upon pastichecouture.co.uk, and what a transformative experience it turned out to be! Don't be misled by negative reviews because my encounter with Pastiche Couture was nothing short of extraordinary. The service surpassed all expectations, leaving me in awe of the exceptional craftsmanship and attention to detail. I was greeted with warmth and professionalism, making me feel like a valued customer from the very first interaction. The owner's passion for fashion shone through as she guided me through their exquisite collection, each piece telling a unique story. It was evident that every garment was a labor of love, meticulously crafted to perfection. Despite unforeseen circumstances, the team at Pastiche Couture went above and beyond to ensure customer satisfaction. They handled the situation with grace and integrity, demonstrating a level of commitment rarely seen in the industry. Rest assured, your fashion dreams are safe in their capable hands. I left Pastiche Couture with a smile on my face, a stunning dress in hand, and a heart full of gratitude for the exceptional service received. If you're seeking a transformative wardrobe journey, look no further than Pastiche Couture. Trust me; you won't be disappointed!
L Louisa Bcommunications
414 days ago

Feeling Like a Star at The Brit Awards with Pastiche Couture

I can't help but gush about my experience with Pastiche Couture! I recently purchased a dress from their website to attend The Brit Awards, and let me tell you, it was an absolute showstopper. From the moment I landed on their website, I was impressed by the wide range of elegant dresses they had to offer. The entire shopping experience was smooth and enjoyable, and I was particularly amazed by the level of assistance I received from their staff. Their guidance and support in helping me pick the perfect dress for the occasion truly made me feel like a valued customer. On the night of the event, I felt like a star! The dress fit like a dream and garnered countless compliments throughout the evening. It was evident that the attention to detail and quality craftsmanship that goes into each of their pieces. I want to extend my heartfelt thanks to the team at Pastiche Couture for not only providing me with a stunning dress but also for making the entire process an absolute delight. I will definitely be returning for more glamorous ensembles in the future. Thank you for helping me shine at The Brit Awards! ⭐
L Louisa Bcommunications
414 days ago

Exquisite Elegance at The Brit Awards 🌟

Transforming my night at The Brit Awards 23, pastichecouture.co.uk played a pivotal role in making me feel like a star. From the moment I picked out my dress to the unforgettable evening itself, every detail was meticulously crafted with elegance and quality in mind. The staff at Pastiche Couture exuded impeccable customer service, going above and beyond to assist me in finding the perfect dress. Their expertise and attention to detail ensured that not only did I feel confident and beautiful, but also received countless compliments throughout the event. My dress from Pastiche Couture was nothing short of a showstopper, capturing the essence of glamour and sophistication. It effortlessly turned heads and became the talk of the evening, leaving a lasting impression that will surely be remembered for years to come. Thank you, Pastiche Couture, for not only providing me with a dress, but for creating an enchanting experience that resonated with me deeply. Your dedication to excellence and passion for fashion truly shone through, making my night at The Brit Awards an unforgettable and magical one. I am immensely grateful for the exceptional service and the exquisite dress that made me feel like a true star 🌟❤️
C Claire armstrong
686 days ago

Unmatched Service and Stunning Dresses – A 5-star Experience!

When my daughter set her heart on a particular dress for prom, I wasn't sure we would find it in time. But then we discovered pastichecouture.co.uk, and everything changed. Their service was nothing short of amazing. Not only did they have the exact dress my daughter wanted, but they also ensured it was shipped out promptly, easing all our worries. The end result? A breathtaking dress that made my daughter's prom night truly unforgettable. I wholeheartedly recommend Pastiche Couture to anyone in search of top-notch service and exquisite dresses. It's a 5-star experience all around!
C Claire armstrong
686 days ago

Wonderful service 5*

My assessment for pastichecouture.co.uk Wonderful service my daughter needed a selected costume for her promenade they usually had it obtainable and had it shipped out to us immediately. It was implausible service 5* I might suggest to anybody because the costume was stunning and every little thing my daughter needed.
L Liz Molyneux
1257 days ago

Absolutely Thrilled – A Dream Come True!

As a bride-to-be, finding the perfect wedding dress was an absolute dream of mine, and I couldn't be happier with the experience I had with pastichecouture.co.uk. From the moment I walked into their store, I was greeted with warmth and enthusiasm. The staff took the time to understand my vision and helped me find the most exquisite gown that truly made me feel like a princess. Not only that, but their attention to detail and commitment to ensuring the dress arrived on time was truly remarkable. They went above and beyond to communicate every step of the way, ensuring that I never had to worry about a single thing. And when the dress arrived, it was even more stunning than I had imagined. This experience has truly been a highlight of my wedding planning journey, and I am forever grateful to pastichecouture.co.uk for making my dream dress a reality. I can't recommend them enough to any bride-to-be - their exceptional service and breathtaking selection make them an absolute must-visit!
L Liz Molyneux
1257 days ago

Exceeding Expectations: A Tale of Unwavering Customer Support

After coming across pastichecouture.co.uk, I was hesitant due to a previous negative experience. However, their team completely changed my perspective. Not only did they deliver a stunning dress, but they also went above and beyond to ensure it arrived promptly for my event. Their customer service was impeccable, with constant updates and a genuine sense of care for my satisfaction. I was truly impressed by their dedication and transparency throughout the process, a stark contrast to my past encounters with online retailers. This experience has restored my faith in online shopping, knowing that exceptional service like this still exists. If you're looking for reliability, quality, and exceptional customer care, pastichecouture.co.uk is the place to go. They have earned my trust and loyalty, and I will definitely be a returning customer. Thank you for exceeding my expectations and setting a new standard for online shopping experiences!
S Sammy Harrison
1335 days ago

Unmatched Quality, Service, and Selection at Pastiche Couture

My experience with Pastiche Couture has been nothing short of amazing. From the moment I stepped into the store, I was greeted with warmth and genuine care from the staff. Their extensive selection of occasion wear was both impressive and refreshing, and the assistance I received in finding the perfect outfit was invaluable. Not only does Pastiche Couture offer a wide range of high-quality items, but their sales are truly unbeatable. I've found some of the most stunning pieces at incredibly affordable prices. And let's not forget the postal service – it's fast and reliable, ensuring that I receive my purchases in no time. I've become a loyal customer, and for good reason. Pastiche Couture has become my go-to for event dresses, and I can't imagine shopping anywhere else. If you're in search of exquisite occasion wear and exceptional service, look no further than Pastiche Couture. It's an experience you won't forget.

Introduction

Pastiche Couture is an online fashion retailer that offers a wide range of clothing and accessories for women. With a focus on contemporary and trendy styles, the website aims to cater to fashion-forward individuals who want to stay up-to-date with the latest trends. In this editorial review, we will delve into various aspects of Pastiche Couture, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Large selection of fashionable clothing and accessories
  • Responsive and user-friendly website design
  • Competitive pricing and frequent promotions
  • Positive customer reviews and reputation
  • Various shipping options to choose from
Cons:
  • Limited size range for some items
  • Occasional stock availability issues
  • International shipping can be expensive for some regions
  • No loyalty program offered

User Experience

Pastiche Couture provides a seamless and enjoyable user experience. The website's clean and modern design makes it easy for visitors to navigate and find their desired products. The search function is efficient, allowing users to quickly filter through the extensive product range. Each product page includes detailed information, size guides, and high-quality images, ensuring customers have all the necessary details before making a purchase. The checkout process is straightforward, with multiple payment options available for a hassle-free transaction.

Pricing and Value for Money

Pastiche Couture offers competitive pricing for the quality and style of their products. While some items may be pricier compared to fast fashion brands, the website focuses on curating fashionable pieces that are designed to last. The value for money is evident in the quality materials, craftsmanship, and unique designs. Additionally, the website frequently runs promotions and discounts, providing customers with the opportunity to purchase items at even more affordable prices.

Customer Service

Pastiche Couture prioritizes customer satisfaction and provides excellent customer service. Their responsive and knowledgeable support team can be contacted via email or phone, promptly addressing any queries or concerns. The company strives to resolve issues efficiently, offering solutions such as returns, refunds, or exchanges when necessary. The dedication to customer service contributes to a positive shopping experience.

Product Quality and Selection

Pastiche Couture carefully curates its product selection, ensuring high-quality items are offered to customers. The website collaborates with reputable and established designers, guaranteeing the authenticity and craftsmanship of the products. From trendy dresses to chic accessories, the selection caters to various styles and occasions. However, it is worth noting that the size range for some items may be limited, potentially limiting options for certain individuals.

Website Usability

Pastiche Couture's website is user-friendly and offers a seamless browsing experience. The well-organized product categories and filters make it easy for customers to navigate through the extensive collection. The website loads quickly, ensuring efficient browsing. The responsive design adapts well to different devices, ensuring a consistent experience across desktop, mobile, and tablet platforms.

Returns and Exchanges

Pastiche Couture provides a hassle-free returns and exchanges process. Customers can return or exchange items within a specified timeframe, given they meet the company's return policy conditions. The website provides clear instructions and guidelines for initiating returns, with options for refunds or store credits. However, customers are responsible for any return shipping costs incurred.

Promotions and Discounts

Pastiche Couture frequently offers promotions and discounts, allowing customers to enjoy additional savings. The website regularly updates its "Sale" section, featuring discounted items from various categories. Additionally, subscribers to the newsletter receive exclusive offers and early access to sales. These promotions enhance the value for money and provide customers with the opportunity to purchase their favorite products at lower prices.

Reputation

Pastiche Couture has gained a positive reputation within the online fashion community. The company's commitment to delivering quality products, excellent customer service, and maintaining customer satisfaction has contributed to its reputable standing. Positive customer reviews and ratings highlight the overall satisfaction and trust customers have in Pastiche Couture.

Payment Options

Pastiche Couture offers a range of secure payment options to cater to customer preferences. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. The website also accepts payments through trusted third-party options such as PayPal and Apple Pay, providing customers with additional convenience and security.

Loyalty Programs

Currently, Pastiche Couture does not offer a specific loyalty program for customers. However, the website occasionally provides incentives and exclusive offers to its loyal customers through the newsletter subscription. While a dedicated loyalty program would add value to frequent shoppers, Pastiche Couture still rewards customers through various promotions and discounts.

Customer Reviews

Customer reviews on Pastiche Couture are predominantly positive, reflecting the satisfaction customers have had with their purchases. The reviews often highlight the excellent product quality, timely deliveries, and responsive customer service. Customers applaud the website's accurate product descriptions and reliable sizing guides, making it easier to choose suitable items. These reviews contribute to the overall trustworthiness and reliability of Pastiche Couture.

Community Involvement

Pastiche Couture actively engages with its community of fashion enthusiasts through social media platforms like Instagram, Facebook, and Twitter. The company frequently shares updates on new arrivals, styling tips, and fashion inspiration. They encourage customers to tag their social media posts with specific hashtags, showcasing real-life styling and creating a sense of community among shoppers.

Shipping and Costs

Pastiche Couture offers multiple shipping options to cater to customers worldwide. The website provides standard, express, and international shipping services. The shipping costs vary depending on the chosen shipping method, delivery location, and order value. While the shipping costs for domestic orders are reasonable, international shipping may be more expensive, especially for certain regions. However, the company strives to provide reliable and timely deliveries, ensuring customer satisfaction. In conclusion, Pastiche Couture is an online fashion retailer that excels in providing fashionable clothing and accessories for women. With its competitive pricing, high-quality products, excellent customer service, and positive reputation, Pastiche Couture offers a satisfying shopping experience. Their user-friendly website, generous promotions, and involvement within the fashion community further contribute to their credibility. While there are minor areas for improvement, such as expanding size ranges and potentially implementing a loyalty program, Pastiche Couture remains a trusted destination for fashion-forward individuals.