Pbr Reviews

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20 Reviews

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In the Bicycle Rack category

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5% users rated Average
15% users rated Very Good
80% users rated Excellent
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K Kenneth Maitland
57 days ago

Transform Your Caravan Adventures with pbr.co.uk Penske Bike Racks

Absolutely thrilled with my recent purchase from pbr.co.uk! The Penske bike rack has truly revolutionized my caravan trips in the UK. As an avid cyclist, I needed a solution that would allow me to bring my bikes along for the journey without compromising on towing my Bailey caravan with my Ford Ranger. The W2 rack, cleverly mounted separately from the ball hitch, has exceeded all my expectations. The versatility of this bike rack is unparalleled. With two Claud Butler adult bikes securely mounted, I can maneuver tight turns effortlessly, thanks to the intelligently designed jockey wheel removal feature. The adjustable height tow bar with a dropper plate, perfectly paired with the Pendleton universal mount, ensures a seamless and stable attachment for my bikes. Not only is the Pendle rack the perfect fit for my specific needs, but its durability and high-quality craftsmanship are apparent. I have full confidence in its ability to withstand the rigors of the road. I am beyond impressed with the thoughtful design and construction of this bike rack. I am so impressed with the Penske bike rack that I will not only continue to use it for all my future adventures but will also wholeheartedly recommend it to fellow caravan enthusiasts facing similar challenges. pbr.co.uk has truly delivered a game-changing product that has enhanced my outdoor experiences, and I cannot wait to spread the word about this exceptional solution.
C Craig Conner
139 days ago

Great service. Square kit threads too long

My review for pbr.co.uk Happy with the bike rack and service. However the square rack kit that I ordered has threads that are too long such that they will interfere with loading the rack into the anodised mount. These will need cut. Looking at the website the top threads are shorter. Looks like they have forgotten to be cut.
S Steve Gledhill
186 days ago

Deeply Satisfied with the Superiority of Pendle Bike Racks!

Having recently purchased a Pendle bike rack from pbr.co.uk, I must express my sincere appreciation for the exceptional quality of their product. The sturdiness and durability of the rack truly impressed me, surpassing my expectations. Despite encountering a slight issue with the sizing of the bike and trike rack I originally ordered, the customer service team promptly assisted me in processing the return. While the refund process may have taken a bit longer than anticipated, requiring several follow-up communications, the overall experience did not overshadow the superb quality of their bike racks. I highly recommend Pendle bike racks to all cycling enthusiasts seeking top-notch products, despite the minor administrative hiccups encountered. My biking adventures have been greatly enhanced thanks to Pendle's superior craftsmanship!
M Mr Young
198 days ago

Unleashing Cycling Adventures: A Delighted Customer’s Journey with pbr.co.uk

From a swift decision to a thrilling bike ride with friends, my experience with pbr.co.uk has been nothing short of exceptional. When I needed a new universal bracket for my recent vehicle change, the website's seamless navigation made the purchase a breeze. The delivery surpassed all expectations, truly reflecting a first-class service. As a returning customer, I have owned three brackets from pbr.co.uk for various vehicles, and each time, the upgrades and improvements never cease to impress me. The durability and functionality of the new bracket have elevated my cycling experience to a whole new level. I extend my heartfelt gratitude to Derrick and the entire team at pbr.co.uk for consistently delivering top-notch products and service. Here's to many more memorable cycling adventures ahead, thanks to pbr.co.uk!
J justin french
202 days ago

Unbeatable Performance for Ebikes: A Customer’s Experience with PBR Rack

As an avid user for months now, I must say that the PBR Rack from pbr.co.uk is a game-changer for ebike enthusiasts. This rack has not only exceeded my expectations but has proven to be incredibly reliable, especially for transporting my ebike. One of the standout features that I appreciate is its ability to accommodate my ebike, even with the battery removed, keeping the weight under 20kg. This has made loading and unloading my bike hassle-free and secure. The rack's sturdy construction has withstood various road conditions, providing me with peace of mind that my bike is safe and stable during transportation. Moreover, the 15mm adaptors have been a great addition, allowing me to adjust them according to different fork brands. This flexibility ensures a snug fit and eliminates any unwanted movement or noise while traveling on uneven terrains. In terms of service, I was pleasantly surprised by the quick delivery of the rack. However, I do agree that having detailed fitting instructions would have been beneficial during the installation process. Despite this minor inconvenience, the overall quality and performance of the rack have far outweighed any initial concerns. Overall, the PBR Rack has truly enhanced my ebike transportation experience, and I highly recommend it to all ebike enthusiasts looking for a reliable and durable solution. Thank you, pbr.co.uk, for delivering a product that lives up to its promises and exceeds expectations.
B Bob Smith
203 days ago

Exceeding Expectations: A Testimonial of Unmatched Quality and Service

As an avid outdoor enthusiast, I hold high standards for the gear and accessories I invest in. When I came across pbr.co.uk and their Pendle's rack, I was cautiously optimistic. However, from the moment I reached out with questions to the swift and informative responses I received, my confidence grew. The day my rack arrived, I was met with a product that not only met but exceeded my expectations. The attention to detail and quality of the materials used left me in awe - it was truly over-engineered in the best possible way. To anyone in search of reliability, durability, and top-notch service, I wholeheartedly recommend Pendle's products. Thank you for a seamless experience and a product that speaks volumes in quality!
M Mr A Mutter
303 days ago

I used to be actually caught for a spare half for…

My assessment for pbr.co.uk I used to be actually caught for a spare half for my towbar bike rack! Pendle have been glorious at responding to my request. The half arrived the following day which was sensible as I used to be off to Holland the day after. 5 star service, five-star supply and sensible buyer care thanks very a lot Pendle.
R Roger Pratt
347 days ago

Unparalleled Quality and Stellar Customer Service: My Experience with Pendle WT+

The Pendle WT+ bike and trike carrier is a true gem in the world of transportation solutions. Assembling this carrier may require a bit of patience, but the end result is undeniably impressive. Its unique design sets it apart from other carriers on the market, giving me confidence in its ability to securely transport my belongings. While the carrier may be on the heavier side, Pendle ensures that safety is a top priority by recommending checking your car and towbar's weight capacity. Removing the carrier from the mounting block proved to be a bit challenging for me, but a simple solution of using silicone spray made all the difference. What truly sets Pendle apart is their exceptional customer service. Any inquiries I had were met with prompt and informative responses, showcasing their dedication to customer satisfaction. Overall, my experience with the Pendle WT+ carrier has been nothing short of remarkable. I am thrilled with the product's performance and the support provided by the Pendle team. Thank you for offering such a top-notch solution for my transportation needs!
P paul fairbrother
408 days ago

W2+ meeting dificulties particularly quantity plate

My evaluation for pbr.co.uk Purchased W2+ after a advice from Jorvic Trikes. Was not simple to assemble. The directions have been okay and with a neighbors' assist it took over an hour. Attaching the metal tubes proved awkward to make sure sufficient was obtainable to connect the 'safety plate' Then the quantity plate! A good suggestion can be to ship it with a flat plate for a neater sticky attachment as a substitute of utilizing a 6mm quick bolt and nut. Driving with only a trike connected it is extremely 'bouncy' particularly on pot holed and bumpy gravel tracks.
R Rob Wharton
493 days ago

Exceeded Expectations: Outstanding After Sales Support!

I can't help but express my gratitude for the exceptional after sales support I received from pbr.co.uk. Although I initially encountered a disappointment with the costs and quantity of straps, the assistance I received truly exceeded my expectations. The higher costs and additional quantity of straps required were initially frustrating, but the support I received from the staff turned the situation around. Their helpfulness and willingness to assist me with my specific needs made a lasting impression. The availability of after sales support, coupled with the genuinely helpful nature of the staff, reaffirmed my trust in the company. Despite the initial setbacks, the outstanding service I experienced has left me genuinely impressed. Thank you, pbr.co.uk, for going above and beyond to ensure customer satisfaction. I am truly grateful for the invaluable support provided. This experience has undoubtedly solidified my loyalty to your brand.
P Paul Norton
497 days ago

Exceptional Quality But Fitment Concerns for E-Bike Owners

Having recently purchased the Pendle bike rack from pbr.co.uk, I must commend the exceptional craftsmanship and quality of the product. It truly is an impressive piece of equipment that exudes durability and sturdiness. However, my experience was slightly marred by an unforeseen issue that I encountered. Regrettably, upon attempting to mount our beloved E-bikes onto the rack, we were disheartened to discover that they did not fit as seamlessly as we had hoped. The central motor configuration of our bikes posed a challenge, as it interfered with the placement against the carrier frame, leaving insufficient space for the wheels to slot in securely. Despite this setback, I must acknowledge the outstanding customer service provided by Pendle in promptly addressing our concerns and facilitating a hassle-free pick up and refund process. It is reassuring to know that they are dedicated to ensuring customer satisfaction even in the face of such challenges. In hindsight, I believe that a slight modification to the carrier frame, perhaps by narrowing it slightly, would alleviate compatibility issues with E-bikes featuring a central motor. This minor adjustment could potentially enhance the overall versatility of the rack and cater to a wider range of bicycle models. In conclusion, while my experience may have been hindered by fitment issues, the superior quality and responsiveness of Pendle's customer service team have left a lasting positive impression. I remain hopeful that future iterations of the bike rack will address these concerns, making it an ideal choice for all cycling enthusiasts.
P Peter Harvey
613 days ago

Unparalleled Customer Service and Superior Quality: A Tandem Owner’s Delight

Upon stumbling upon pbr.co.uk in search of a suitable bike rack for our tandem, we were pleasantly surprised by the exceptional service provided by Pendle. Uncertain if the rack would be compatible with our tow ball, we hesitantly reached out via email, and within 30 minutes, our concerns were promptly addressed during a reassuring phone call. The following day, our eagerly anticipated delivery arrived ahead of schedule, complete with comprehensive fitting instructions enclosed. As we embarked on the installation process, we were impressed by the ease and efficiency with which the well-constructed rack seamlessly accommodated our tandem, specifically designed for a smaller front wheel. The impeccable quality and functionality of this rack surpassed our expectations, proving to be the perfect solution for our unique biking needs. Without a doubt, the purchase of this outstanding product from pbr.co.uk was truly a worthwhile investment, thanks to Pendle's unparalleled customer service and the rack's superior construction.
D Daryl Sherwood
662 days ago

Unparalleled Quality and Service – The Ultimate Cycling Companion!

From the bustling streets of Surrey to the serene countryside trails, my cycling journey has been transformed by the exceptional product and service offered by pbr.co.uk. As an avid cyclist navigating narrow roads, the struggle of transporting bikes safely was a constant concern. However, all my worries dissipated when I discovered the innovative solution provided by Pendle Bike trailer. Unlike traditional bike racks, the Pendle Bike trailer not only secures my E-bikes effortlessly but also eliminates the risk of damage from protruding wheels on narrow roads. The convenience of being able to transport six bikes at once has been a game-changer for my family outings and group adventures. No longer restricted by weight limitations, we now embark on exciting journeys to various events with ease and style. What truly sets pbr.co.uk apart is not just their exceptional product but also their remarkable after-sales service. The support and guidance provided throughout the purchase process have been unparalleled, reflecting a genuine commitment to customer satisfaction. My experience with Pendle Bike trailer has been nothing short of phenomenal, and I am incredibly grateful for the premium quality and reliability it has brought to my cycling escapades. In conclusion, if you are seeking the ultimate cycling companion that combines unparalleled quality with exceptional service, look no further than pbr.co.uk. Join me in embracing the freedom, convenience, and joy that the Pendle Bike trailer offers, and elevate your cycling adventures to new heights!
J James Simpson
693 days ago

Forever Grateful to Pendle for Exceptional Service

As a satisfied customer of pbr.co.uk, I cannot express enough gratitude to Pendle for their exceptional service. Initially, we purchased a hang-on rack for towing, which served us well. However, we later decided to upgrade to the rear towbar rack, and Pendle made the transition seamless by offering to sell us the additional parts needed at a great discount. The quality of the racks is truly impressive, constructed from robust materials that ensure durability and safety. What sets Pendle apart is their attention to detail, especially with the behind-the-towbar bracket, which provides added security when carrying our two heavy ebikes. Thanks to Pendle, we can now travel with peace of mind, knowing our bikes are securely and efficiently transported.
R Robert
709 days ago

Unforgettable Experience: Exceptional Service and Premium Quality

Let me share my remarkable journey with pbr.co.uk, where I encountered unparalleled service and top-notch products. From the moment I reached out for assistance, the staff was not only helpful but also extremely informative, guiding me towards the perfect solution for my needs. The product itself exceeded all expectations. Upon its arrival, I was impressed by the meticulous packaging that ensured its safety during transit. Setting up the rack was a breeze, thanks to its sturdy construction and user-friendly design. Despite the combined weight of the e-mtb and the rack, the process felt effortless. One standout feature that I appreciated was the thoughtfulness in design – the direct placement on the roof bars eliminated any concerns about damaging my vehicle's roof, providing peace of mind and convenience. Overall, I wholeheartedly endorse this product to anyone in search of durability, ease of use, and premium quality. My experience with pbr.co.uk has been truly unforgettable, and I am grateful for the exceptional service and exceptional product I received.

Introduction

PBR.co.uk is an online retailer specializing in a wide range of products for outdoor enthusiasts. From camping gear to hiking equipment, PBR.co.uk aims to provide top-quality products to adventure seekers. With a focus on customer satisfaction and user experience, this review will delve into various aspects of the website, including pros and cons, pricing, customer service, product quality, website usability, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Wide selection of outdoor products - Competitive pricing - Secure payment options - User-friendly website navigation - Regular promotions and discounts - Positive reputation and customer reviews Cons: - Limited product imagery and descriptions - Inconsistent availability of certain items

User Experience

PBR.co.uk offers a seamless user experience through its intuitive website interface. It is easy to find products with clear categories and a search function. The website loads quickly, ensuring a hassle-free browsing experience. However, some product pages lack detailed information and imagery, which can be an inconvenience for potential buyers.

Pricing and Value for Money

PBR.co.uk provides competitive pricing for its products, ensuring that customers get value for their money. The company frequently offers promotions and discounts, allowing customers to save even more. The prices are reasonable compared to other competitors in the market, which adds to the value provided.

Customer Service

PBR.co.uk prioritizes customer satisfaction and offers excellent customer service. Their support team is readily available to address queries and concerns promptly. Customers can reach out via email or phone, and the support staff is knowledgeable and helpful in resolving issues effectively.

Product Quality and Selection

PBR.co.uk maintains a high standard of product quality, offering renowned brands known for their excellence and durability. The selection is vast, encompassing various outdoor activities such as camping, hiking, and more. However, there have been occasional instances of certain items being out of stock, which can be disappointing for customers.

Website Usability

The website's usability is commendable, with clear navigation menus and well-organized categories. Customers can easily locate the desired products and access relevant information without any confusion. The overall design is pleasing to the eye, and the checkout process is straightforward, ensuring a smooth shopping experience.

Returns and Exchanges

PBR.co.uk offers a hassle-free returns and exchanges policy. If customers receive a faulty or incorrect item, they can contact customer service for assistance. The company is responsive and strives to resolve such issues quickly, ensuring customer satisfaction. However, customers are responsible for return shipping costs in most cases.

Promotions and Discounts

PBR.co.uk regularly provides promotions and discounts to its customers, allowing them to save money on various products. These special offers are often showcased on the website's homepage and through email newsletters, providing customers with opportunities to grab fantastic deals.

Reputation

PBR.co.uk has built a solid reputation within the outdoor community. With a strong focus on product quality and customer satisfaction, the company has garnered positive reviews and recommendations from its customers. Their commitment to providing top-notch outdoor gear has contributed to their reliable reputation.

Payment Options

PBR.co.uk offers secure payment options, including major credit and debit cards. Additionally, customers can also choose to pay through trusted payment gateways such as PayPal. These options ensure a safe and convenient checkout process.

Loyalty Programs

Currently, PBR.co.uk does not offer a specific loyalty program. However, the company frequently rewards its customers through promotions, discounts, and exclusive offers. Customers can benefit from signing up for the newsletter to stay informed about these rewards.

Customer Reviews

PBR.co.uk values customer feedback and allows users to leave reviews for purchased products. These reviews provide insights and opinions from fellow outdoor enthusiasts, helping potential buyers make informed decisions. The website also displays average ratings to give customers an overview of each product's popularity and quality.

Community Involvement

PBR.co.uk actively engages with the outdoor community through various channels. They collaborate with outdoor organizations, sponsor events, and support initiatives dedicated to promoting outdoor activities. This involvement showcases the company's commitment to the outdoor community and its customers.

Shipping and Costs

PBR.co.uk offers reliable shipping services that aim to deliver products in a timely manner. The cost of shipping varies depending on the delivery location and order size. The company strives to provide transparent and competitive shipping rates, ensuring customers are aware of the costs before making a purchase. In conclusion, PBR.co.uk is an online retailer that excels in providing a wide range of outdoor products with competitive pricing and excellent customer service. Despite a few minor shortcomings, such as limited product imagery and occasional stock issues, the website's usability and reputation make it a trusted choice for outdoor enthusiasts. With a commitment to quality, regular promotions, and involvement in the outdoor community, PBR.co.uk offers a satisfying shopping experience for adventure seekers.