Peeq Reviews

Voted Average (3/5)

63 Votes

63 Reviews

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In the Big Sales category

Pie-Chart Analysis

14% users rated Terrible
14% users rated Poor
27% users rated Average
16% users rated Very Good
29% users rated Excellent
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V Victor Swysen
104 days ago

Exceptional Support and Swift Resolution

At peeq.de, I had a stellar experience that truly exceeded my expectations. When I reached out to inquire about the cost of replacing a lamp that had unfortunately stopped working after two years, their response was nothing short of amazing. Not only did they promptly inform me that the lamp was covered by a five-year guarantee, but they also took swift action to address the issue. Within minutes of our conversation, I received a message notifying me that a new lamp was already on its way to me. The entire problem-solving process was seamless, efficient, and conducted with the utmost professionalism and friendliness. I was truly impressed by the level of customer support and the speed at which they resolved my issue. Thank you, peeq.de, for your optimal communication and swift action in ensuring that I could continue enjoying your products hassle-free. Your commitment to customer satisfaction is unparalleled, and I will undoubtedly continue to be a loyal customer thanks to this outstanding experience.
G Guido Hauck
111 days ago

Exceptional Aftercare Assistance: A True Game-Changer!

After discovering Peeq.de, I was initially drawn in by the rave reviews about their extensive product range, unbeatable prices, and top-notch customer support. And let me tell you, they did not disappoint! However, what truly set Peeq apart for me was their exceptional aftercare service. Recently, I encountered an issue with the delivery of six lights, with five of them unexpectedly malfunctioning shortly after. Feeling a bit disheartened, I reached out to Peeq for assistance. To my surprise and delight, their response was prompt, courteous, and incredibly helpful. Following some technical inquiries, Peeq promptly liaised with the manufacturer on my behalf, resulting in a speedy replacement process. The efficiency and professionalism demonstrated by Peeq's aftercare team left me thoroughly impressed. Their dedication to ensuring customer satisfaction even after the sale was truly commendable. I am immensely grateful for their swift resolution of the matter, turning what could have been a frustrating experience into a seamless and positive one. Kudos to Peeq for their unwavering commitment to customer service excellence and for going above and beyond to rectify any issues promptly and efficiently. I wholeheartedly recommend Peeq.de for not just their products and prices, but for their outstanding aftercare assistance that truly sets them apart from the rest!
R Rasmussen
113 days ago

Exemplary Service That Exceeds Expectations

Sharing my experience with peeq.de is a must after their outstanding customer service. When faced with an issue regarding the tolerances on a handmade item, their team truly shone. Not only did they resolve the problem swiftly, but they went the extra mile to ensure my complete satisfaction. It's rare to find such dedication and care in customer service these days, and Peeq has truly set a new standard for excellence in my books.
I IZ
120 days ago

Wonderful

My overview for peeq.de Quick Supply, good worth and high quality
S Sofia Magalhaes Pereira
148 days ago

Unmatched Excellence!

As a loyal customer of peeq.de since 2008, I can confidently say that their service is truly impeccable. The vast array of products available and their competitive prices always keep me coming back. Recently, I had a query about the strength of a lamp I was interested in, and the chat support team was quick to provide me with all the information I needed. Not only that, but the delivery speed exceeded my expectations, arriving faster than I could have hoped for. My overall experience with peeq.de has been nothing short of exceptional, and I am continuously impressed by their dedication to customer satisfaction. If you're looking for a reliable online store that offers top-notch products and outstanding service, look no further than peeq.de. I couldn't be happier with my experiences, and I wholeheartedly recommend them to anyone in search of quality and efficiency.
S Stephen Williams
177 days ago

Unmatched Service and Diversity of Offerings at peeq.de

Reflecting on my repeated purchases from peeq.de over the last four years, formerly known as DML, I can confidently affirm the excellence of their service and product range. Every interaction with the company has been nothing short of exceptional, marked by their swift and efficient delivery process that never fails to impress. The quality and variety of products available showcase their commitment to meeting diverse consumer needs with finesse. Whether I was exploring their latest arrivals or stocking up on essentials, peeq.de consistently delivers a seamless shopping experience that keeps me coming back for more. Their dedication to customer satisfaction shines through in every facet of their operations, setting them apart as a brand that truly values its clientele. For anyone seeking a reliable and expansive selection of products coupled with top-notch service, I wholeheartedly recommend peeq.de. They have not only earned my trust but also exceeded my expectations time and time again, making them my go-to destination for all things extraordinary.
K Kitti Forgo
199 days ago

Unparalleled Support and Service: A Customer’s Journey with peeq.de

Diving into my online shopping experience with peeq.de was a rollercoaster of emotions, but one thing remained constant – their exceptional customer service. Upon mistakenly ordering the wrong item, I found myself in a dilemma. However, the moment I reached out to their support team, my worries dissipated. Not only did they guide me effortlessly to select the perfect fit for me, but they also ensured a seamless and efficient process for the exchange. The swiftness of both the delivery of the correct item and the refund for the initial purchase left me astounded. It was evident that peeq.de prioritizes customer satisfaction above all else. This level of dedication and care is a rare gem in the world of online shopping, and I am grateful to have experienced it firsthand. In a sea of businesses, peeq.de stands out like a beacon of light with its unparalleled support and service. This is not just a review; it is a heartfelt appreciation for a brand that truly understands the value of its customers. Thank you, peeq.de, for setting the bar high and exceeding all expectations.
P Peter Mul
213 days ago

An Unforgettable Experience with peeq.de: Where Customer Satisfaction Reigns Supreme

From the moment I encountered peeq.de, I knew I was in good hands. This company exudes professionalism and exerts genuine effort to prioritize customer satisfaction above all else. When an unfortunate mishap occurred during transport, resulting in a damaged light upon delivery, their response was nothing short of exemplary. Swiftly and efficiently, they rectified the situation by promptly replacing the damaged item with a new one. What truly sets peeq.de apart is not only their dedication to resolving issues promptly but also the warmth and friendliness that permeates every interaction. Their customer service team goes above and beyond to ensure that not only are problems addressed efficiently, but that customers feel valued and cared for throughout the entire process. This level of attentiveness and care is a rare find in today's fast-paced world, making peeq.de a standout in the industry. I cannot thank peeq.de enough for their exceptional service and dedication to customer satisfaction. Their commitment to excellence and genuine care for their customers have left a lasting impression on me. Merci, peeq.de. Your unwavering dedication to your customers does not go unnoticed or unappreciated.
D Daniel Hug
214 days ago

Exceeding Expectations: A Customer’s Delightful Journey with peeq.de

From the moment we stumbled upon peeq.de, we knew we had found a gem. The website's detailed descriptions made our search for a 48V track system a breeze. Despite our large order, everything we needed was readily available, resulting in a seamless experience. The fact that delivery to Switzerland was smooth only added to our satisfaction. What truly set peeq.de apart was the impeccable quality of the products received. From the materials to the installation instructions, every aspect exuded excellence. It's not every day that a purchase exceeds expectations, but this was one of those rare instances. Our overall experience with peeq.de can be summarized in one word: exceptional. We are not just satisfied, but truly impressed. If you're looking for a top-notch website that delivers on its promises, look no further than peeq.de.
C Claudia Romero Rodriguez
226 days ago

An Unmatched Shopping Experience with Peeq: A True Gem in E-Commerce

My heartfelt testimonial for Peeq.de is long overdue. Let me start by saying, my journey with Peeq has been nothing short of amazing. A recent purchase of two concealed night lamps, initially seemed like a misstep on my part. However, Peeq's exceptional customer service team proved me wrong. Upon reaching out to rectify my mistake, they not only swiftly changed my order without any hassle but also showed genuine concern by offering an immediate refund if I couldn't find a suitable alternative on their website. Talk about going above and beyond! As I unwrapped the carefully packaged lamps, I was met with sheer delight. The lamps were not just beautiful; they were precisely what I had envisioned for my space. Peeq had truly exceeded my expectations in terms of product quality and variety. Now, onto a minor bump in an otherwise smooth road - the courier service. While Peeq sparkles like a rare gem, their choice of DPD as a courier partner left a tad to be desired. DPD fell short in providing flexible delivery options, leaving me in a bit of a pickle. The parcel, containing my cherished lamps, was left unattended at my door when I was away, prompting me to rush from work to safeguard my precious delivery from the risk of theft. Despite this slight hiccup, my overall experience with Peeq shines brightly, eclipsing any minor setbacks. Peeq has won me over with their stellar products, top-notch customer service, and unwavering dedication to customer satisfaction. I eagerly look forward to my next shopping spree with Peeq, knowing that I am in good hands.
J Jakob Nilsson
229 days ago

Exceeded Expectations: A 5-Star Shopping Experience with peeq.de

When I stumbled upon peeq.de, I was pleasantly surprised by the detailed product descriptions on their website. The information provided was comprehensive and helped me make an informed decision about my purchase. What truly impressed me was their lightning-fast shipping to Sweden. Despite being an international delivery, my order arrived quicker than I could have imagined. My overall experience with peeq.de was nothing short of exceptional. From browsing their user-friendly website to receiving my package promptly, every step was seamless and convenient. I couldn't be happier with my purchase and the level of service provided by peeq.de. Thank you for exceeding my expectations!
R Regina Senger
240 days ago

Uncomplicated Perfection: A Must-Try!

From the moment I stumbled upon peeq.de, I knew I had found something special. The simplicity and ease of navigating their website left me in awe. But what truly blew me away was the unbeatable prices they offered. I scoured the internet and couldn't find a better deal anywhere else. Upon making my purchase, everything fell seamlessly into place. The ordering process was a breeze, and before I knew it, my product arrived promptly and in pristine condition. It's rare to come across such reliability and efficiency in today's fast-paced world. I cannot stress enough how much I recommend peeq.de to anyone in search of quality products at affordable prices. Their exceptional service and attention to detail have earned them a permanent spot in my list of go-to online stores. Don't hesitate – give them a try today!
S Sdrum Nut
386 days ago

An Unforgettable Shopping Experience: Top Quality, Affordable Prices, and Exceptional Service!

When I stumbled upon peeq.de, I wasn't sure what to expect. Living in Switzerland, I knew that delivery times could be a bit unpredictable. However, my experience with DM lights was nothing short of amazing. Despite a minor hiccup with one of the products I ordered, their warranty process was smooth and efficient, leaving me completely satisfied. What sets peeq.de apart is their fantastic selection of products, offered at fair and competitive prices. The quality of their items truly exceeded my expectations, making every purchase a great investment. Moreover, their customer service was outstanding, ensuring that any issues were promptly addressed and resolved. In conclusion, if you're looking for a reliable seller that delivers top-notch products, values affordability, and provides exceptional service, look no further than peeq.de. I wholeheartedly recommend them to anyone seeking a seamless and enjoyable shopping experience.
E Emil
421 days ago

Remarkably Efficient Assistance at peeq.de: A Seamless Experience

My recent encounter with peeq.de left me awestruck by their lightning-fast service. Navigating their user-friendly website felt like a breeze as I swiftly located the specific parts I needed. The seamless experience truly showcased their commitment to customer satisfaction. I couldn't be more delighted with the prompt and efficient assistance I received. Kudos to the team at peeq.de for setting the bar high!
O Omar de Bary
503 days ago

Turning Negatives into Positives: A True Testimonial for peeq.de

After reading a negative review, I was hesitant to purchase lighting fixtures from peeq.de. However, my experience turned out to be completely different. Despite the setbacks mentioned by a previous customer, I found the customer service at peeq.de to be exceptional. When a few lights arrived damaged, the team went above and beyond to rectify the situation promptly. They not only replaced the faulty lights but also provided a discount on my next purchase as a gesture of goodwill. The staff was understanding, courteous, and professional throughout the entire process, ensuring that my needs were met and my concerns addressed. I was impressed by their commitment to customer satisfaction and their willingness to turn a negative situation into a positive one. I highly recommend peeq.de for their high-quality products and outstanding customer service.

Introduction

Peeq.de is an online retailer that offers a wide range of products, including electronics, fashion, home appliances, and more. With a user-friendly interface and a reputation for quality and reliability, Peeq.de has become a go-to destination for many shoppers. In this comprehensive review, we will delve into various aspects of the website to help you determine if it meets your needs and expectations.

Pros and Cons

  • Pros:
    • Extensive product selection across different categories
    • User-friendly website interface
    • Competitive pricing
    • Fast shipping and reliable delivery service
    • Responsive customer service
    • Regular promotions and discounts
    • Positive customer reviews and a strong reputation
  • Cons:
    • Limited options for payment methods
    • Occasional issues with returns and exchanges
    • Some customers have reported slow response times from customer service

User Experience

Peeq.de provides a seamless user experience, making it easy to navigate through their extensive product offerings. The website is well-designed, with clear categories and filters, making it simple to find the desired item. Loading times are quick, ensuring a smooth browsing experience, and the search function is highly efficient, providing accurate results. Overall, users will find it enjoyable and convenient to explore and shop on Peeq.de.

Pricing and Value for Money

Peeq.de is known for its competitive pricing, often offering products at lower prices compared to other online retailers. Additionally, they frequently run promotions and discounts, allowing customers to save even more. The value for money on Peeq.de is highly commendable, as customers can find quality products at affordable prices.

Customer Service

Peeq.de strives to provide excellent customer service. They offer multiple channels for customers to get in touch, including phone, email, and live chat support. Most customer inquiries are promptly addressed, and the representatives are knowledgeable and helpful. However, there have been occasional reports of slow response times, which could be an area for improvement.

Product Quality and Selection

Peeq.de maintains high standards when it comes to product quality. They collaborate with reputable brands and suppliers, ensuring that customers receive genuine and reliable products. Their extensive selection spans various categories, from electronics and appliances to fashion and accessories. Whether you are looking for the latest smartphone or trendy clothing, Peeq.de is likely to have you covered.

Website Usability

The website usability on Peeq.de is exceptional. The interface is intuitive, allowing users to easily navigate through categories, search for products, and add items to their cart. The checkout process is streamlined and secure, providing a convenient and hassle-free shopping experience. Peeq.de's commitment to website usability contributes to its overall success and customer satisfaction.

Returns and Exchanges

Peeq.de offers a reasonable return and exchange policy to ensure customer satisfaction. Should customers encounter any issues with their purchases, they can contact the customer service team for assistance. However, there have been sporadic reports of delays or complications in the returns and exchanges process. It is advisable to thoroughly review the terms and conditions to understand the specific guidelines for returning or exchanging products.

Promotions and Discounts

Peeq.de regularly offers promotions and discounts to provide additional value to their customers. These promotions can range from seasonal sales to exclusive deals on specific products. By keeping an eye on Peeq.de's website and subscribing to their newsletter, customers can take advantage of these offers and potentially save a significant amount on their purchases.

Reputation

Peeq.de has earned a strong and positive reputation among its customers. They have consistently delivered quality products, reliable customer service, and competitive pricing. The company's dedication to building a trustworthy brand and satisfying their customers has contributed to their positive reputation within the online retail industry.

Payment Options

Peeq.de offers several payment options, including credit and debit cards. However, the website currently has limited options for payment methods, which may be a drawback for customers who prefer alternative payment options, such as PayPal or e-wallets. Expanding the available payment options could enhance the overall customer experience.

Loyalty Programs

At this time, Peeq.de does not have a specific loyalty program in place. However, customers can still benefit from regular promotions, discounts, and sales events. By subscribing to the newsletter and following Peeq.de on social media, customers can stay updated on exclusive offers and opportunities to save.

Customer Reviews

Customers consistently praise Peeq.de for their excellent product quality, competitive pricing, and reliable delivery service. Positive reviews highlight the company's commitment to customer satisfaction and attest to the overall positive shopping experience. While there are occasional negative reviews, they are outweighed by the overwhelming number of positive experiences shared by satisfied customers.

Community Involvement

Peeq.de actively engages with its customers and the community through various social media platforms. They regularly share relevant content, run contests and giveaways, and respond to customer inquiries and feedback. By fostering a sense of community, Peeq.de creates a positive and interactive environment for its customers, further enhancing their overall shopping experience.

Shipping and Costs

Peeq.de offers fast and reliable shipping services, ensuring timely delivery of orders. The shipping costs vary depending on the size, weight, and destination of the package. However, Peeq.de often provides free shipping promotions on qualifying orders, allowing customers to save on shipping expenses. It is advisable to review the specific shipping costs and policies during the checkout process to make an informed decision. In conclusion, Peeq.de stands out as a reputable online retailer that offers a wide range of products, competitive pricing, and a user-friendly shopping experience. While there are some areas for improvement, such as expanding payment options and addressing occasional customer service delays, Peeq.de has built a strong reputation and consistently delivers value to its customers. Whether you are looking for electronics, fashion, or home appliances, Peeq.de is worth considering for your online shopping needs.