Peopleskart Reviews

Voted Poor (2/5)

66 Votes

66 Reviews

Vote Now

In the Big Sales category

Peopleskart Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

35% users rated Terrible
27% users rated Poor
17% users rated Average
20% users rated Very Good
2% users rated Excellent
Peopleskart Coupons
Write a review

Introduction:

Peopleskart.com is an online marketplace that offers a wide range of products to customers in India. With its extensive product selection, competitive pricing, and convenient shopping experience, Peopleskart.com has gained popularity among online shoppers. In this comprehensive review, we will evaluate various aspects of the website, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Vast Product Selection: Peopleskart.com boasts an extensive range of products, including electronics, fashion items, home appliances, books, and more. Customers can find almost anything they need on this platform, saving them time and effort. - Competitive Pricing: The website offers competitive prices on its products, often providing discounts and deals that make shopping at Peopleskart.com a budget-friendly experience. This not only attracts customers but also encourages them to return for future purchases. - Convenient Shopping Experience: The user-friendly interface and intuitive navigation system contribute to a smooth and hassle-free shopping experience. Customers can easily find their desired products, compare prices, and make secure transactions, all from the comfort of their homes.

Cons:

- Limited Customer Service Channels: Peopleskart.com could improve on its customer service by providing multiple contact channels, such as phone support and live chat, to address customer queries and concerns promptly. - Inconsistent Product Quality: Some customers have reported receiving products of inferior quality, indicating a need for better quality control mechanisms. Strengthening product quality checks would enhance customer satisfaction and trust.

User Experience:

Navigating Peopleskart.com is a breeze, thanks to its user-friendly interface and well-organized categories. Users can easily find products by using the search bar or browsing through specific categories. The website's loading speed is impressive, ensuring a smooth shopping experience. The checkout process is straightforward and secure, further enhancing the overall user experience.

Pricing and Value for Money:

Peopleskart.com offers competitive prices on its products, often providing discounts and deals. This affordability, coupled with the wide range of products available, ensures that customers get good value for their money. Regular promotions and discounts make it a cost-effective option, attracting budget-conscious shoppers.

Customer Service:

While Peopleskart.com provides email support for customer queries and concerns, the absence of phone support and live chat is a drawback. Timely and effective customer service is essential in building trust and resolving any issues. Enhancing customer service channels would strengthen the overall customer experience.

Product Quality and Selection:

Peopleskart.com boasts an extensive selection of products, catering to various needs and preferences. However, there have been instances of customers receiving products of subpar quality. Stricter quality control measures would be beneficial to ensure consistent product quality and customer satisfaction.

Website Usability:

The website is well-designed, with a user-friendly interface and intuitive navigation. Products are categorized logically, making it easy for customers to find what they need. The search bar further simplifies the browsing process. Overall, the website's usability enhances the shopping experience.

Returns and Exchanges:

Peopleskart.com has a satisfactory returns and exchanges policy, allowing customers to return defective or unwanted products within a specified timeframe. However, some customers have reported difficulties in the returns process, indicating room for improvement. Streamlining the returns process and providing clearer instructions would alleviate customer concerns.

Promotions and Discounts:

Peopleskart.com regularly offers promotions and discounts, attracting customers by providing incentives to make purchases. These promotions range from seasonal sales to product-specific deals. By keeping customers informed about ongoing discounts, the website encourages repeat purchases and promotes customer loyalty.

Reputation:

Peopleskart.com has established a decent reputation among online shoppers in India. While there have been occasional reports of product quality issues, the website's overall offerings and customer satisfaction are satisfactory. Continuously addressing any concerns and improving product quality would contribute to further bolstering the website's reputation.

Payment Options:

Peopleskart.com accepts various payment options, including credit cards, debit cards, net banking, and cash on delivery. This diverse range of payment methods ensures convenience for customers, allowing them to choose the option that suits them best.

Loyalty Programs:

Currently, Peopleskart.com does not have a loyalty program in place. Introducing such a program would incentivize customers to make repeat purchases and reward their loyalty, enhancing customer retention and satisfaction.

Customer Reviews:

Customer reviews on Peopleskart.com are predominantly positive, with customers praising the website's product selection and competitive prices. However, a few negative reviews highlight concerns regarding product quality and customer service. Actively monitoring and addressing customer reviews would demonstrate the website's commitment to customer satisfaction.

Community Involvement:

Peopleskart.com actively engages with its customer community through social media platforms, where they share updates, promotions, and engage in conversations. This involvement helps create a sense of community and fosters customer engagement.

Shipping and Costs:

Peopleskart.com provides shipping services at reasonable rates, with the cost varying depending on the size and weight of the products. The website ensures prompt delivery and reliable shipping partners, assuring customers of timely receipt of their orders. In conclusion, Peopleskart.com offers a vast selection of products at competitive prices, providing customers with a convenient and affordable online shopping experience. While there are areas for improvement, such as customer service and product quality control, the website's user-friendly interface, attractive promotions, and reputation contribute to its popularity. By addressing these concerns and actively engaging with customers, Peopleskart.com can continue to evolve as a trusted online marketplace in India.