Peopletree User Reviews

Introduction

Peopletree.co.uk is an online clothing and accessories retailer that focuses on fair trade, sustainable, and ethical fashion. The company was founded in 2001 by social entrepreneur Safia Minney and has since been committed to promoting environmentally and socially responsible fashion. As a member of the World Fair Trade Organization and certified by Fairtrade, Peopletree.co.uk is committed to supporting the livelihoods of artisans and workers in developing countries.

Pros and Cons

Pros: - Wide range of sustainable and ethical products - Membership with the World Fair Trade Organization and certified by Fairtrade - Affordable prices - Transparent supply chain - Free shipping on orders over £70 Cons: - Limited sizes available - Limited product availability

User Experience

Peopletree.co.uk offers a user-friendly online platform that is easy to navigate. The website is aesthetically pleasing and has a clean and minimalistic layout. The search function makes it simple to find specific items, and product images are clear and detailed. Additionally, the website provides extensive information on the brand's values and production process, making it easy for customers to understand the company's mission.

Pricing and Value for Money

Peopletree.co.uk offers affordable pricing, with most products ranging from £10 to £100. While some customers may find the prices slightly higher than fast-fashion alternatives, the company's commitment to sustainability and ethical practices make their products valuable investments in the long run.

Alternatives

Alternative sustainable and ethical fashion brands include Stella McCartney, Eileen Fisher, Patagonia, and Everlane.

Customer Service

Peopletree.co.uk provides excellent customer service, with a dedicated customer support team available via phone and email. The company also offers a comprehensive FAQ section on their website, answering common questions related to shipping, returns, and exchanges.

Product Quality and Selection

Peopletree.co.uk stands out for its high-quality products made from sustainable materials. The brand offers a wide range of items, including clothing, accessories, and homeware. Each product is designed to adhere to the brand's values of fair trade and sustainable practices, ensuring that customers can look and feel good about their purchases.

Website Usability

Peopletree.co.uk has a user-friendly interface, with easy navigation and a streamlined checkout process. The website's responsive design ensures that it's accessible on both desktop and mobile devices.

Returns and Exchanges

Peopletree.co.uk offers free returns and exchanges within 28 days of purchase. The company also provides a prepaid label for free postage on returns within the UK.

Promotions and Discounts

Peopletree.co.uk offers regular promotions and discounts, including seasonal sales and exclusive offers to newsletter subscribers.

Reputation

Peopletree.co.uk has an excellent reputation for its commitment to sustainability and ethical practices. As a member of the World Fair Trade Organization and certified by Fairtrade, the brand is committed to supporting the livelihoods of artisans and workers in developing countries.

Payment Options

Peopletree.co.uk accepts all major credit and debit cards, including Mastercard, Visa, and American Express. The company also offers payment through PayPal.

Loyalty Programs

Peopletree.co.uk does not currently offer a loyalty program.

Customer Reviews

Peopletree.co.uk has positive customer reviews, with customers praising the brand's sustainability efforts and high-quality products.

Community Involvement

Peopletree.co.uk is actively involved in supporting sustainable and ethical initiatives, including partnerships with organizations such as the Soil Association and the Fairtrade Foundation.

Shipping and Costs

Peopletree.co.uk offers free standard shipping on orders over £70 within the UK. Standard shipping for orders under £70 costs £4.50. The brand also provides express shipping options for an additional cost, with prices varying depending on the destination.