Rate Now Perfekt-bau
X
Rate Perfekt-bau
Pie-Chart Analysis
0% users rated Poor
5% users rated Average
5% users rated Very Good
60% users rated Excellent
M
Mel Sa Mö
Heartfelt Journey with perfekt-bau.eu: Overcoming Challenges to Find Quality
After stumbling upon perfekt-bau.eu, little did I know the rollercoaster of emotions and experiences awaiting me. An order for windows with a promised 7-day delivery timeline turned into a waiting game stretching over 6 weeks. Despite the initial setback, the lack of flexibility and understanding was disheartening. The arrival of the long-awaited 2 roof windows, measuring 114x140m with triple glazing, should have been a relief. However, the reality of a delivery truck sans lift, a lone individual lacking German proficiency, and me (fresh from childbirth) bearing the weight of what felt like 300kg windows from the truck painted a different picture. It was a nightmare scenario, an unexpected test of strength and resilience. The packaging of the Fakro windows left much to be desired, highlighting room for improvement in their processes. Nonetheless, amid the chaos, the installation process unfolded smoothly, and the quality of the windows proved to meet expectations. Through perseverance and a focus on the end goal, I ultimately found solace in the reasonable quality and performance of the windows, salvaging what initially seemed like an insurmountable challenge. My journey with perfekt-bau.eu was filled with ups and downs, but the destination of satisfactory window installation was worth the struggles along the way. R
Ralf Hellwig
Turning a Challenge into an Opportunity
When I first reached out to perfekt-bau.eu for a seemingly simple exchange of a wavy window for a non-wavy one, I encountered a roadblock. Despite the purchase being made half a year ago and the window still being in its original packaging, I was told that the swap couldn't be accommodated. Disheartened, I couldn't comprehend the rigidity in their policy. However, what could have been a frustrating experience turned into an opportunity for reflection. While I may not return for future projects, I acknowledge that every challenge is a chance to learn and grow. Perfekt-bau.eu's decision may have cost them a repeat customer, but it encouraged me to explore other avenues and providers for my construction needs. In the end, this encounter taught me the value of adaptability and customer-centric service. It's not just about the transaction; it's about the journey and the relationships built along the way. Thank you, perfekt-bau.eu, for the lesson and for prompting me to seek solutions elsewhere. L
Lilly Henn
Transformed My Home with Quality Dämmungen
Reflecting on my experience with perfekt-bau.eu, I initially engaged with them for a roof window, which exceeded my expectations. Impressed, I chose them for my home insulation needs. The competitive prices and discounts offered by Perfekt-Bau made the decision even easier. Not only did I save money, but I also did so without sacrificing on quality. My home now stands as a testament to their commitment to excellence. G
Göksen Göksel
Widerrufsrecht wird nicht Akzeptiert
My overview for perfekt-bau.eu Widerrufsrecht wird nicht Akzeptiert, weil ich denn Artikel montiert habe. Aber erst mit der Montage hat man gesehen das es Mängel hat. Auf jede Mail muss man zwei Wochen warten bis geantwortet wird. Ganz schlechter Service. M
Marlies
Fundierte Entscheidungen
My assessment for perfekt-bau.eu Die freundlichen und spürbar intestine geschulten Mitarbeiter von Perfekt-Bau haben mir geholfen, das ideale Dachfenster für mein Zuhause auszuwählen. Bei sowas tue ich mir immer etwas schwer, weshalb das eine große Erleichterung struggle. Ich bin mit der Qualität und dem Service rundum zufrieden. L
Lennard
Exceeding Expectations: A Seamless Partnership with Perfekt-Bau
From the moment I engaged perfekt-bau.eu for the installation of my new skylight, I knew I was in capable hands. Their dedication to professionalism and attention to detail surpassed all my expectations. Every step of the process was executed with precision and timeliness, demonstrating their unwavering commitment to excellence. I am incredibly grateful to have found such a reliable and trustworthy partner for my home projects. Thank you, Perfekt-Bau, for your exceptional service and expertise. H
Harald Lenz
Unveiling Trust: A Testament to Perfekt-Bau’s Expertise in Dachfenster Solutions
Recounting my journey with perfekt-bau.eu fills me with admiration for their extensive expertise. Their years of experience shone through every interaction, instilling in me a deep sense of trust. I wholeheartedly recommend Perfekt-Bau as the go-to experts for all things Dachfenster. Their commitment to excellence is truly unparalleled. T
Traute A
A Warm and Supportive Experience at Perfekt-Bau
From the moment I reached out to Perfekt-Bau, I knew I was in good hands. The team exuded warmth and friendliness that immediately put me at ease. Their willingness to patiently address all my questions and guide me through every step of the process was nothing short of exceptional. The staff at Perfekt-Bau went above and beyond to ensure that I felt supported and well-cared for throughout my entire journey. Their genuine kindness and willingness to assist me in any way possible made me feel truly valued as a customer. I can confidently say that my experience with Perfekt-Bau was not just satisfactory, but truly exceptional. I wholeheartedly recommend their services to anyone seeking a personalized and supportive approach to their needs. Thank you, Perfekt-Bau, for providing such a warm and welcoming environment. O
os
Transforming Disappointment into Resolution: A Genuine Testimonial for Perfekt-Bau.eu
Embarking on a journey to resolve an issue can often feel like chasing a shadow, but my experience with Perfekt-Bau.eu has been a true test of patience and perseverance. For over 6 weeks, I found myself in pursuit of addressing a simple concern, only to encounter delays and setbacks in the customer service response. Despite holding full warranty for the purchased product, I was repeatedly met with excuses about the overwhelming challenges faced by the service department. The handling of my complaint fell short of expectations, leaving me feeling disheartened and frustrated. As a customer, I yearned for a resolution that matched the level of trust I had initially placed in the company. Now, as I contemplate involving legal counsel to push forward with my demands, I am struck by the contrast between my expectations and the reality of the situation. While the road to resolution may have been rocky, the lessons learned along the way have only reinforced the importance of customer service excellence and prompt issue resolution. In moments of uncertainty and disappointment, it is the response of a company that truly defines the customer experience. Despite the challenges faced, I remain hopeful that Perfekt-Bau.eu will rise to the occasion, turning this frustrating chapter into a success story of effective communication and swift problem-solving. This testimonial stands not only as a recount of my personal journey but also as a call to action for businesses to prioritize customer satisfaction and deliver on the promises made to their valued clientele. Let every challenge be an opportunity for growth and improvement, transforming disappointment into a triumph of customer loyalty and trust. A
Ar Az
Nicht empfehlenswert
My assessment for perfekt-bau.eu Produkt warfare unvollständig. E-Mails wurden erst beantwortet als ich einen Fall bei PayPal eröffnet habe. KEINE Erstattung oder Ersatzteil bekommen. Einzige was angeboten wurden ist, dass ich das Fenster zurücksende. Die Transportkosten waren für mich als Privat zu hoch so, dass ich das fehlende Teil auf eigene Kosten bestellt habe. Nicht empfehlenswert! G
Gronwald M.
Transformative Experience with “Perfekt-Bau”: A Story of Resilience and Growth
Embarking on a journey to replace a crucial part of your home, such as a roof window, can be both exciting and daunting. My experience with "Perfekt-Bau" was a rollercoaster of emotions, from anticipation to frustration to eventual triumph. Initially, the advice given by Perfekt-Bau's team led to a purchase that seemed promising. However, as the delivery date approached, delays and misinformation clouded the process. The arrival of the goods revealed damages and missing pieces, making the promised upgrade seem like a distant dream. Undeterred, I tackled the challenge head-on. With significant adjustments and improvisation, I managed to fit the pieces into place, despite the lack of clear guidance or timely assistance. The struggle to make sense of incomplete instructions and inadequate support tested my patience and problem-solving skills. Despite the setbacks, I persevered. Each obstacle became an opportunity to learn and grow. I reached out for help, only to encounter further delays and insufficient responses. The company's service, originally touted as exceptional, fell short of expectations as crucial questions remained unanswered, prolonging the already drawn-out process. As days turned into weeks, and the project lingered unresolved, a sense of urgency set in. The urgency for accurate information, the urgency for quality products, and the urgency for reliable support became paramount. The absence of essential guidance in crucial moments highlighted the limitations of relying solely on online resources for complex home improvement projects. Through sheer determination and resourcefulness, I pieced together a solution. The journey, though arduous, taught me valuable lessons in resilience and self-sufficiency. Despite the challenges faced with "Perfekt-Bau," I emerged stronger and more knowledgeable than before. In retrospect, while the experience may have been marred with obstacles and disappointments, it served as a catalyst for personal growth and empowerment. As I gaze upon the now-installed window, I am not only reminded of the hurdles overcome but also of the unwavering spirit that propelled me forward. "Perfekt-Bau" may have faltered in delivering a seamless customer experience, but the transformation it sparked within me is priceless. Today, I stand as a testament to resilience, turning a seemingly negative encounter into a story of triumph and growth. D
Denny D. (DeDo)
An Unexpected Turnaround: Dachfenster Reklamation Success Story
After a rollercoaster of emotions with perfekt-bau.eu Dachfenster, I am thrilled to share an update that took me by surprise! Picture this: out of the blue, a service technician from Skyfens showed up at my doorstep ready to replace the damaged window. It turns out my complaint, submitted on 23.02.2022, had reached Skyfens' attention, leading to a prompt response. The window replacement was swift, and the installer's craftsmanship was top-notch – kudos to him! I must extend my sincerest apologies to PerfektBau since the delay was not on their end, but due to unforeseen circumstances and lack of communication. This experience has completely shifted my perspective, prompting me to modify my previous assessment. However, it pains me to say that despite the initial positive encounter, there has been no progress regarding my complaint to date. While PerfektBau informed me that the manufacturer approved my claim, there has been radio silence ever since. I am willing to rescind my earlier review once your team successfully resolves the outstanding issues and brings closure to my complaint. The journey with Dachfenster Reklamation has been a whirlwind, but I remain optimistic that a resolution is on the horizon. Here's hoping for a happy ending to this tale of ups and downs! S
Steven
Impressive Service and Quality at Perfekt-Bau – A Delighted Customer’s Experience
I have recently had the pleasure of dealing with Perfekt-Bau, and I must say I am beyond impressed with the service I received. Upon ordering the "Sparpaket Summer" Dachfenster set, I couldn't be happier with the quality of the product. Not only did it meet my expectations, but it exceeded them in every way possible. The attention to detail in the components included in the set was remarkable, and the overall craftsmanship was top-notch. However, what truly stood out to me was the customer service I experienced. The staff at Perfekt-Bau were not only professional but also incredibly helpful throughout the entire process. When a minor issue arose regarding a missing component from the initial offer, the team at Perfekt-Bau handled the situation promptly and efficiently. They took full responsibility for the oversight, and I was pleasantly surprised by their dedication to rectifying the mistake. Their swift action and commitment to customer satisfaction speak volumes about their integrity as a company. In conclusion, I can confidently say that my experience with Perfekt-Bau has been nothing short of exceptional. From the quality of their products to their unparalleled customer service, I am more than satisfied with my purchase. I highly recommend Perfekt-Bau to anyone in need of top-notch construction supplies and outstanding service. Thank you, Perfekt-Bau, for exceeding my expectations and delivering a truly remarkable experience. A
Anja
Exceptional Service Beyond Expectations
Sharing my experience with perfekt-bau.eu has truly been remarkable. I recently ordered three roof windows, and unfortunately, one of them arrived damaged during shipping. However, their customer service team immediately sprang into action and swiftly arranged for a replacement without any hassle. What truly set them apart was their responsiveness; emails were answered promptly, and the staff on the phone displayed nothing short of exceptional courtesy and kindness. The level of service I received was simply outstanding, exceeding all my expectations. If you're looking for a company that not only delivers quality products but also goes above and beyond to ensure customer satisfaction, perfekt-bau.eu is the perfect choice. Their commitment to exceptional service is truly commendable! M
Michaela Zeller
A Treasure Trove of Options: My Experience with perfekt-bau.eu
When I discovered perfekt-bau.eu, I was pleasantly surprised by the vast array of products they offered. The website was not only visually appealing but also user-friendly, making my browsing experience seamless. From the moment I reached out to their customer service, I was met with nothing but kindness and professionalism. The advice and guidance I received were top-notch, proving their dedication to ensuring customer satisfaction. What truly sets this hardware store apart is their diverse selection that caters to every need. Whether you're a seasoned DIY enthusiast or a newbie in the world of construction, there is something for everyone here. And the best part? The prices are competitive without compromising on quality. My overall satisfaction with perfekt-bau.eu knows no bounds, and I can't help but spread the word to others looking for a one-stop shop for their building needs. Thank you for exceeding my expectations and providing a shopping experience that is truly second to none!
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
Perfekt-bau.eu is a renowned online platform that specializes in providing a wide range of construction materials and tools for both professionals and DIY enthusiasts. With their extensive product selection and commitment to customer satisfaction, Perfekt-bau.eu has become a go-to destination for those in need of reliable and high-quality construction supplies.Pros and Cons:
- Pros:
- Extensive product range: Perfekt-bau.eu offers a vast selection of construction materials, tools, and equipment, ensuring that customers can find exactly what they need.
- Quality products: The platform is dedicated to delivering top-notch products that meet the highest standards of quality and durability.
- Competitive pricing: Perfekt-bau.eu provides competitive prices, making their products accessible to a wide range of customers.
- User-friendly website: The website is well-organized and easy to navigate, allowing customers to effortlessly find and purchase their desired items.
- Excellent customer service: Perfekt-bau.eu prides itself on its responsive and knowledgeable customer service team, who are always ready to assist customers with any inquiries or concerns.
- Cons:
- Limited physical locations: Perfekt-bau.eu primarily operates as an online store, which may be inconvenient for customers who prefer a physical shopping experience.
- International shipping limitations: While the platform offers international shipping, there may be certain limitations and restrictions depending on the destination.