Perigord Reviews

Voted Average (3/5)

102 Votes

102 Reviews

Vote Now

In the Big Sales category

Perigord Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

22% users rated Terrible
13% users rated Poor
20% users rated Average
23% users rated Very Good
24% users rated Excellent
Perigord Coupons
Write a review

Introduction

Perigord.com.au is a reputable online retailer based in Australia, offering a wide range of products for customers seeking high-quality gourmet foods and food-related accessories. With a focus on the culinary delights of the famed Perigord region in France, the website aims to provide customers with a taste of luxury and exquisite flavors. In this review, we will explore the various aspects of Perigord.com.au, including its user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros and Cons

  • Pros:
    • Offers a wide selection of gourmet food and accessories
    • Focuses on the renowned Perigord region in France
    • High-quality products known for their exquisite flavors
    • Responsive and user-friendly website
    • Various payment options for convenience
    • Positive customer reviews and strong reputation
    • Engages in community involvement
    • Reasonable shipping costs
  • Cons:
    • Limited selection of non-Perigord products for variety
    • Slightly higher pricing compared to traditional grocery stores
    • Returns and exchanges process may require improvement
    • No loyalty program for frequent customers

User Experience

With its intuitive and user-friendly interface, Perigord.com.au ensures a smooth and enjoyable shopping experience. The website layout is clean and visually appealing, facilitating easy navigation and quick product searches. The use of high-quality images and detailed descriptions further enhances the user experience, offering customers a clear understanding of the products they are purchasing. Additionally, the website is optimized for both desktop and mobile devices, accommodating users' preferences and promoting accessibility.

Pricing and Value for Money

While Perigord.com.au offers premium gourmet products, it is important to acknowledge that the prices may be slightly higher compared to traditional grocery stores. This is due to the exclusive sourcing of products from the Perigord region, known for its exceptional quality and distinct flavors. However, the value for money is evident through the unique and luxurious culinary experiences that these products deliver. Customers can indulge in the authentic tastes of the Perigord region, making each purchase a worthwhile investment.

Customer Service

Perigord.com.au is committed to providing excellent customer service. The team is responsive, friendly, and knowledgeable, answering any queries or concerns promptly. However, there have been some occasional delays in response time during peak periods. To further enhance the customer service experience, the returns and exchanges process could be streamlined to ensure a more effortless and hassle-free resolution for customers.

Product Quality and Selection

Perigord.com.au prides itself on offering only the highest quality gourmet products sourced from the Perigord region. The curated selection includes truffles, foie gras, specialty oils, condiments, chocolates, and more. Customers can be assured that each product meets stringent standards and delivers exceptional flavors and textures. While the focus is primarily on Perigord products, expanding the selection with non-Perigord options could offer customers more variety and choice.

Website Usability

The website of Perigord.com.au is designed to maximize usability and convenience. Clear navigation menus, comprehensive product categorization, and a search function enable customers to find specific products easily. The checkout process is straightforward, with multiple payment options available for added flexibility. However, efforts could be made to enhance the filter and sorting options for a more refined search experience.

Returns and Exchanges

Perigord.com.au accepts returns and exchanges within a reasonable timeframe. However, the process could be further improved to streamline the resolution process. It is recommended that the company provides clearer instructions on returns and exchanges, together with a user-friendly interface that simplifies the procedure. This would help ensure a smoother experience for customers seeking assistance with their orders.

Promotions and Discounts

Perigord.com.au occasionally offers promotions and discounts, providing customers with the opportunity to enjoy their gourmet products at more affordable prices. These promotions are typically advertised on the website or through email newsletters. While the frequency of discounts may vary, the exclusivity and high quality of the products offered still make them valuable indulgences.

Reputation

With a strong reputation for sourcing and delivering exceptional gourmet products, Perigord.com.au has established itself as a trusted retailer within the industry. The company's commitment to quality, customer satisfaction, and authenticity has garnered positive feedback from customers, further reinforcing its reputation as a reliable source of Perigord delicacies. Additionally, Perigord.com.au actively engages in community involvement, fostering connections and demonstrating its commitment to food enthusiasts.

Payment Options

Perigord.com.au offers various payment options to cater to customers' preferences and convenience. Users can make secure payments using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website supports payment through PayPal, offering an extra layer of security for transactions. The inclusion of these payment options ensures a seamless and secure checkout process for customers.

Loyalty Programs

As of now, Perigord.com.au does not offer a loyalty program for frequent customers. While this may be seen as a missed opportunity to reward loyal patrons, the high-quality products and exceptional customer service still contribute to a positive overall experience. Implementing a loyalty program in the future could further incentivize customers to continue choosing Perigord.com.au for their gourmet needs.

Customer Reviews

Perigord.com.au has received overwhelmingly positive reviews from customers who have experienced the exceptional flavors and quality of the curated Perigord products. These reviews highlight the customer satisfaction with the service, authenticity of the sourced ingredients, and the exquisite taste that the products deliver. Such positive feedback adds to the credibility and trustworthiness of the website, further encouraging potential customers to explore and purchase from Perigord.com.au.

Community Involvement

Perigord.com.au actively engages in community involvement and collaboration within the culinary industry. The website supports local food festivals, culinary events, and partnerships with renowned chefs to promote the Perigord region and its products. This dedication to fostering community connections not only showcases the company's passion for gourmet foods but also reinforces its commitment to perpetuating the legacy and appreciation of Perigord cuisine.

Shipping and Costs

Perigord.com.au strives to offer reasonable shipping costs to ensure a positive customer experience. Shipping rates are determined based on order weight and delivery location. While the costs may vary, they are generally competitive within the industry. The website provides transparent information on shipping fees during the checkout process, allowing customers to make informed decisions before finalizing their purchases.