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G M
Permagard: A Lifesaver for Damp Floors
As a homeowner dealing with the aftermath of a water leak from an adjoining property, I was at my wits' end trying to find a solution to seal my damp concrete floor. After being turned down by multiple contractors due to the complexity of the job, I turned to Permagard in the autumn of 2022 for help. The team at Permagard not only provided me with valuable guidance but also recommended the perfect products for the job. Armed with their easy-to-use products and thorough instructions, I took on the task myself. The results? Impressive. I waited to pen down this review to ensure the effectiveness of the products, and I'm thrilled to report that my floor has withstood the test of time. As I look back on this experience, I am grateful for the expert advice and reliable products provided by Permagard. Should the need arise, I would not hesitate to choose them again. Thank you, Permagard, for coming to my rescue and providing a solution where others couldn't. G
G M
Transformative Solutions: A Testimonial for Permagard
From a damp and discouraging concrete floor to a sealed masterpiece, my experience with Permagard has been nothing short of exceptional. In the midst of the autumn of 2022, I found myself facing a challenging situation with a water-damaged floor, a lingering reminder of a persistent leak from a neighboring property. Desperate for a solution, I reached out to several companies, only to be met with reluctance due to the intricate nature of the job. Left with no choice but to take matters into my own hands, I turned to Permagard for guidance. The team at Permagard not only provided invaluable advice but also recommended products tailored to my specific needs. Armed with their expert recommendations and user-friendly instructions, I embarked on the journey of transforming my floor. As I meticulously followed the preparation steps, I could sense the careful planning and attention to detail that Permagard instilled in their products. As time went on, I closely monitored the performance of my newly sealed floor, knowing that the true test of success lies in the long-term results. Months later, I am thrilled to report that my floor has stood the test of time and moisture. The peace of mind that comes with a reliable solution is invaluable, and I am grateful to Permagard for providing me with that reassurance. In closing, I must express my gratitude to Permagard for their unwavering support and top-notch products. While I sincerely hope to not encounter any future leaks from my neighbors, I take comfort in knowing that I can confidently turn to Permagard for any sealing needs that may arise. Thank you, Permagard, for turning a daunting task into a success story that I am proud to share. S
Sue Kent
Exceptional Customer Service and Swift Resolution
I can't help but express my gratitude towards permagard.co.uk for their exceptional customer service. Despite encountering a mishap with my order, their team went above and beyond to rectify the situation swiftly and effectively. Upon receiving my order, I discovered that one of the tubs had split during transit, resulting in a spillage of the contents. However, the moment I reached out to their customer service team, I was met with sincere apologies and prompt action. Not only did they immediately dispatch a replacement for the damaged item, but they also ensured a full refund of the shipping costs from my original order. This level of dedication and commitment to customer satisfaction truly sets permagard.co.uk apart. It's clear that they prioritize their customers' experience and are willing to go the extra mile to make things right. I couldn't be more pleased with the outcome, and I wholeheartedly recommend permagard.co.uk to anyone in search of not just quality products, but an unwavering dedication to customer satisfaction. Thank you for the excellent service! S
Sue Kent
My Remarkable Experience with PermGuard: A True Testimony of Exceptional Customer Service
Permagard.co.uk has truly set a standard in customer service that is second to none. When I recently placed an order for multiple products, I encountered a minor hiccup upon receiving my items. One of the tubs had unfortunately split during transit, causing some contents to spill out upon opening the package. However, the swift response and outstanding support from their customer service team completely turned the situation around. Not only were they incredibly apologetic for the inconvenience, but they went above and beyond to rectify the issue promptly. A replacement tub was dispatched without hesitation, and to my surprise, they even refunded the full shipping costs from my original order. This level of dedication and care towards their customers is truly commendable. I cannot express enough gratitude for the exceptional service I received from PermGuard. Their efficiency, professionalism, and genuine concern for customer satisfaction have won me over as a loyal patron. Thank you, PermGuard, for exemplifying what true customer service should look like. S
stephen fryer
Unmatched Excellence: My Trust in Permaguard Never Wavers
As a loyal customer of permaguard.co.uk, I can confidently say that their products and service are nothing short of excellent. The quality of their products, coupled with unparalleled customer service and top-notch technical support, makes them stand out in the industry. Every time I've needed assistance, their tech support team has gone above and beyond, leaving no stone unturned to address my queries. With Permaguard, I've found a level of dedication and care that is truly second to none. I wholeheartedly recommend Permaguard to anyone in need of outstanding products and support. S
stephen fryer
Exceptional Quality and Unmatched Service: My Permaguard Experience
Discovering Permaguard was a game-changer for me. From their top-notch products to their unparalleled customer service, this company has truly set the standard high in the industry. Whenever I reach out to their tech support team, I am met with nothing but professionalism and a genuine willingness to help. They go above and beyond to ensure that no issue is left unresolved. Permaguard's dedication to excellence is evident in every interaction, making them a brand I will continue to trust and rely on. Thank you, Permaguard, for consistently exceeding my expectations! A
Antony
Exceptional Product Quality and Support
I cannot express how impressed I am with the products and customer service from permagard.co.uk. I have been a loyal customer for quite some time, and each experience with their products has exceeded my expectations. Not only are their products top-notch, but the free technical advice they offer sets them apart from the competition. I recently reached out to inquire about the application of their products on new repointing mortar. The response I received was prompt, courteous, and extremely informative. The support team at permagard.co.uk took the time to understand my question and provided me with clear and detailed guidance. Their willingness to assist me further solidified my trust in their brand. I have always believed in the quality of permagard.co.uk's products, and now I can confidently say that their customer service is equally exceptional. This level of dedication and support is a rare find in today's market, and I will continue to choose permagard.co.uk for all of my waterproofing needs. To anyone in search of high-quality products and outstanding customer support, I wholeheartedly recommend permagard.co.uk. Thank you for consistently exceeding my expectations. A
Antony
Exceptional Products, Lacking Customer Support
My experience with permagard.co.uk has been a mix of highs and lows. I've been a loyal customer, impressed by the quality of their products, which have never failed to deliver on their promises. However, my recent interaction with their customer service team left me disappointed. When I reached out with a technical question about the application of their product on new repointing mortar, I expected a prompt and informative response, as advertised on their website. Initially, I was pleased to receive a reply seeking clarification, showing they were engaged in addressing my query. However, to my dismay, subsequent communication fell silent, leaving my concerns unresolved. Despite my intention to make another purchase, the lack of follow-up and support from their end has pushed me to explore alternatives in the market. It's a shame that the exceptional quality of their products is dampened by a disconnect in their customer service, resulting in a missed opportunity to secure repeat business. As I navigate my options and seek brands that prioritize customer satisfaction as much as product excellence, I hope permagard.co.uk can enhance their support system to truly align with the caliber of their offerings. Until then, I'll be exploring other avenues for my needs, hoping to find a balance between premium products and reliable customer service. W
william
Exceptional Service and Outstanding Support
As a customer from Glasgow in need of paint from Bournemouth, I must say that my experience with permagard.co.uk was nothing short of exceptional. The customer support I received was truly outstanding. The representative who assisted me was incredibly helpful, patiently addressing all of my queries and providing detailed information about the product. The best part? The paint was delivered to me the very next day, exceeding my expectations. I was truly impressed by the efficiency and professionalism of the entire process. This level of service not only made my purchase convenient but also showcased the company's dedication to customer satisfaction. The polite and helpful demeanor of the staff made the entire experience a breeze, and I am immensely grateful for the support I received. Thank you, permagard.co.uk, for going above and beyond to make things easier for me. I wholeheartedly recommend their services to anyone looking for top-notch products and exceptional customer support. W
william
Above and Beyond: A Glasgow Customer’s Experience with Permagard
As a customer residing in Glasgow and in need of paint from Bournemouth, my experience with permagard.co.uk exceeded all expectations. From the outset, the customer service representative went above and beyond to assist me. Not only did she patiently address all my queries regarding the product, but her friendly demeanor made the entire process seamless. The highlight of my interaction was the swift delivery of the paint the very next day. This level of efficiency truly impressed me, especially considering the geographic distance. The dedication shown by the team at Permagard is a testament to their commitment to customer satisfaction. I cannot emphasize enough the importance of exceptional service, and Permagard delivered just that. To the team at Permagard, thank you for making what could have been a complicated process so effortless and for your unwavering politeness and assistance. Your efforts did not go unnoticed and are sincerely appreciated. T
Teri B
Defeating Dampness with Permagard: A Cautionary Tale
As a customer who sought a solution for moisture issues in my Victorian terrace home, my experience with Permagard was unfortunately less than satisfactory. Despite my hopes, the purchase of a Nuaire Drimaster turned into a regrettable decision. I engaged in extensive discussions with Permagard, seeking guidance on addressing the persistent moisture problems plaguing my home. However, I found their knowledge to be lacking, and their primary focus seemed to be on promoting their product rather than providing informed assistance. This oversight became evident when I encountered unexpected challenges related to lath and plaster ceilings, a crucial detail that was not adequately communicated to me during the initial conversations. Moreover, the absence of clear information about the restrictive return policy – limiting returns to a mere 21 days – added to my frustrations. Consequently, when I encountered unforeseen obstacles that prevented the timely installation of the product, I was dismayed to discover that Permagard refused to acknowledge the possibility of returning the Nuaire Drimaster, leaving me with a sense of regret and financial loss. In hindsight, I am disheartened by the lack of transparency and understanding displayed by Permagard, ultimately leading to a sense of disappointment and bewilderment. My hope in sharing this experience is to encourage others to exercise caution and thorough consideration when engaging with Permagard, particularly when seeking solutions for moisture-related concerns. T
Teri B
Transforming Home Woes to Heartfelt Regrets: My Permagard Experience
In my quest to combat moisture issues in my Victorian terrace home, I turned to Permagard and their Nuaire Drimaster. Excited with the prospect of a solution, I engaged in extensive discussions with their team. However, what unfolded left me feeling somewhat misled. Despite my anticipation, I found their expertise lacking and their focus more on sales tactics than addressing my specific concerns. The oversight regarding potential issues with lath and plaster ceilings proved to be a critical omission, leading to unforeseen complications during installation. As time passed, the unforeseen challenges continued to mount. Contractors I consulted with raised red flags about the compatibility of the product with my home's structure. Despite my attempts to resolve these issues, I encountered resistance when seeking a return or solution from Permagard. Disheartened and frustrated, I faced the harsh reality that my investment may have been in vain. The lack of flexibility in their return policy left me feeling regretful and disappointed. The lost money weighed heavily on my mind, adding a layer of distress to an already challenging situation. In hindsight, this experience serves as a cautionary tale of the importance of thorough research and clear communication when navigating home improvement projects. While the road may have been bumpy, I am hopeful that my story can shed light on the importance of transparency and customer support in the realm of home solutions. G
Gn
Exceeding Expectations: Exceptional Products and Customer Service
My experience with permagard.co.uk has been nothing short of exceptional. Their selection of products, particularly the Lignum Pro which covers an impressive 100m2, surpassed my expectations in quality. The stark difference from the solvent-based alternatives found at B&Q is truly remarkable. Moreover, when faced with issues from the courier company, their team, led by the highly competent Kate, swiftly and effectively resolved the situation, demonstrating their commitment to top-notch customer service. I highly recommend permagard.co.uk for their outstanding products and unparalleled service. G
Gn
Exceeding Expectations: Unbeatable Quality and Incredible Support
I simply had to share my experience with PermGuard.co.uk. Their product selection is unmatched; I opted for the Lignum Pro, which outperforms anything I've seen at typical hardware stores. Covering a generous 100m2, it easily surpasses its solvent-based counterparts. What truly sets them apart, though, is their impeccable customer service. When a courier mishap arose, they swooped in swiftly and flawlessly resolved the issue. Special shoutout to Kate for going above and beyond. The combination of top-notch products and outstanding support truly makes PermGuard.co.uk a cut above the rest. S
Stoyanov
Exceptional Product, Beware of Delivery Hassles!
I recently purchased a product from permagard.co.uk, and while the product quality is exceptional, the delivery experience left much to be desired. Despite being sent by DPD, I never received any tracking information, leading to a frustrating encounter with their delivery personnel. After a heated discussion with their sales manager, I finally located the parcel at a collection point, incurring an additional cost. The lack of communication and delivery issues overshadowed an otherwise fantastic product. If not for the delivery hassles, my experience would have been flawless.
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Introduction
Permagard.co.uk is a leading provider of high-quality automotive protection products in the United Kingdom. With a strong dedication to innovation and customer satisfaction, Permigard offers a range of solutions to protect and enhance the appearance of vehicles. Whether you're a car enthusiast or a professional detailer, Permigard has something to offer for everyone.Pros and Cons
- Pros:
- Wide selection of automotive protection products
- High-quality products that offer long-lasting results
- Easy-to-use website with intuitive navigation
- Competitive pricing and value for money
- Responsive customer service
- Positive customer reviews and reputation
- Cons:
- Limited availability of certain products
- Shipping costs can be high for some regions
User Experience
- Permigard's website is designed with user experience in mind, providing a clean and organized interface that allows visitors to easily navigate through the product category and find what they need.
- The product pages are well-detailed and include useful information such as usage instructions, product specifications, and customer reviews.
- The website also offers helpful guides and resources to educate customers about the benefits and application of Permigard products.
Pricing and Value for Money
- Permigard offers competitive pricing for their extensive range of products.
- Considering the high-quality and long-lasting results provided by Permigard products, they offer excellent value for money.
Customer Service
- Permigard excels in providing responsive and helpful customer service.
- Their team is knowledgeable and ready to assist customers in choosing the right products for their needs.
- They can be easily reached via phone or email, and customers report positive experiences with their support team.
Product Quality and Selection
- Permigard maintains high standards of product quality, ensuring that their offerings provide excellent protection and durability.
- They offer a wide selection of automotive protection products, including paint sealants, window films, interior coatings, and more.
- Permigard collaborates with reputable manufacturers to source top-notch products that meet the expectations of car enthusiasts and professionals alike.
Website Usability
- Permigard's website is user-friendly and easy to navigate.
- The well-organized product categories and search functionality allow customers to quickly find what they're looking for.
- The website also includes useful filters to further refine product searches based on specific requirements.
Returns and Exchanges
- Permigard follows a fair and hassle-free returns and exchanges policy.
- If customers receive damaged or incorrect products, they can easily request a return or exchange within a specified timeframe.
- Permigard promptly addresses these issues and ensures customer satisfaction through efficient resolution processes.
Promotions and Discounts
- Permigard periodically offers promotions and discounts on selected products.
- Customers can stay updated on these offers by subscribing to the newsletter or following Permigard's social media accounts.
Reputation
- Permigard has built a solid reputation in the automotive industry as a reliable provider of quality protection solutions.
- Their commitment to customer satisfaction and the positive feedback from satisfied customers contribute to their strong reputation.
Payment Options
- Permigard accepts various payment options, including major credit and debit cards.
- This ensures convenient and secure transactions for customers.
Loyalty Programs
- Permigard does not currently offer a loyalty program.
- However, they prioritize customer satisfaction and continuously strive to retain customers through the quality of their products and service.
Customer Reviews
- Customer reviews for Permigard are overwhelmingly positive, highlighting the effectiveness and value of their products.
- Many customers praise the durability and long-lasting protection provided by Permigard's automotive coatings.
- This positive feedback reflects the trust and satisfaction customers have in Permigard.
Community Involvement
- Permigard actively participates in the automotive community by attending industry events and collaborating with car enthusiasts and professionals.
- They support local initiatives and sponsor car-related events, showcasing their commitment to the automotive community.
Shipping and Costs
- Permigard provides reliable shipping services within the United Kingdom.
- Shipping costs may vary depending on the location and the size of the order.
- Sometimes, shipping costs can be perceived as relatively high for certain regions.
- However, the quality of their products and the positive customer experience overall make up for these shipping costs.