Users Voice for Perniaspopupshop

6% users rated Terrible
0% users rated Poor
1% users rated Average
5% users rated Very Good
88% users rated Excellent
Pie Chart Review Representation for Perniaspopupshop
Perniaspopupshop Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Sep 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.6 5 3.9 5 4.8 4.4
Oct 2022 5 1 4.7 5 4.8 4.6
Nov 2022 4.8 5 3.8 5 4.9 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 4.3 2 4.2 5 4.8 3.6
Line Chart for Rating of peer stores

perniaspopupshop.com

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Detailed Perniaspopupshop Review by

Introduction

Pernia's Pop-Up Shop is India's leading luxury fashion and lifestyle store, offering a wide range of designer collections, from traditional wear to contemporary fashion. With over 500 designers featured on the site, Pernia's Pop-Up Shop has become a one-stop-shop for all your fashion needs.

Pros and Cons

Pros:
  • Wide range of designer collections
  • Caters to traditional and contemporary fashion
  • Easy to navigate website
  • Excellent customer service
Cons:
  • Pricing on the higher side
  • Limited product selection in some categories

User Experience

Pernia's Pop-Up Shop offers an intuitive and user-friendly experience, with easy navigation and search functionality. The site also provides detailed product information, including size guides and care instructions, making it easy for shoppers to make informed purchases.

Pricing and Value for Money

While the pricing on Pernia's Pop-Up Shop is on the higher side, it's important to note that the site features a wide range of luxury designer brands. The value for money is excellent when considering the quality of the products and the level of customer service.

Alternatives

Alternative sites for luxury fashion and lifestyle include Aza Fashions, Ogaan, and Jaypore. However, Pernia's Pop-Up Shop stands out for its extensive range of traditional and contemporary fashion.

Customer Service

Pernia's Pop-Up Shop provides excellent customer service, with responsive and helpful customer support available via email and phone. The site also offers a hassle-free returns policy, making it easy to return or exchange products.

Product Quality and Selection

The quality of the products featured on Pernia's Pop-Up Shop is excellent, with a focus on luxury designer brands. The site features a wide range of traditional and contemporary fashion, including clothing, accessories, and home décor.

Website Usability

Pernia's Pop-Up Shop features an easy-to-use and intuitive website, with clear navigation and search functionality. The site also provides detailed product information and a size guide, making it easy for shoppers to find the right product.

Returns and Exchanges

Pernia's Pop-Up Shop offers a hassle-free returns policy, allowing customers to return or exchange products within 14 days of purchase.

Promotions and Discounts

Pernia's Pop-Up Shop regularly offers promotions and discounts, including seasonal sales and discounts on specific brands and products.

Reputation

Pernia's Pop-Up Shop has a strong reputation as a leading luxury fashion and lifestyle store, with a focus on quality products and excellent customer service.

Payment Options

Pernia's Pop-Up Shop offers a range of payment options, including credit cards, debit cards, and net banking.

Loyalty Programs

Pernia's Pop-Up Shop does not currently offer a loyalty program.

Customer Reviews

Customer reviews on Pernia's Pop-Up Shop are generally positive, with customers praising the quality of the products and level of customer service.

Community Involvement

Pernia's Pop-Up Shop is involved in community initiatives, including supporting local artisans and promoting sustainable fashion.

Shipping and Costs

Pernia's Pop-Up Shop offers free shipping within India for orders above Rs. 2,500, with a flat shipping fee of Rs. 100 for orders below Rs. 2,500. International shipping is also available, with charges varying based on the location.

Perniaspopupshop Recent User Reviews

User Rating

5 stars

145

4 stars

17

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Reviewer Name: Vandhana Ram

Review Submission Date: 2022-12-30

Review Title: Simple and easy shopping process
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Review Description: Simple and easy shopping process. Customer service is excellent and helpful. 10/10 would recommend

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Reviewer Name: Veena

Review Submission Date: 2022-12-29

Review Title: I don’t have any words to describe how…
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Review Description: I don’t have any words to describe how good they are especially Henry. Whenever I had double immediately he cleared . I will definitely recommend my friends.

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Reviewer Name: Ysmalinireddy Reddy

Review Submission Date: 2022-12-29

Review Title: Very good service always providing us…
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Review Description: Very good service always providing us with new stylish looks for every occasion this is always my first stop to check out new attires and styles.

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Reviewer Name: Physio Simarpreet Kaur Sahni

Review Submission Date: 2022-12-28

Review Title: Rutuja Shah the best!!
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Review Description: Rutuja shah from pernia's pop-up shop the best ...she gave me the best services and resolved my problem as i want it. She knows her job really well. Thanks Rutuja Shah for everything.

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Reviewer Name: Jitendra Teli

Review Submission Date: 2022-12-28

Review Title: My heart felt gratitude to the darling…
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Review Description: My heart felt gratitude to the darling of PERNIA Pop shop . - Rutuja .She was friendly , efficient and very business proficient. Rutuja , dealt with my purchases with queries and resolved them very quickly . Rutuja guided with new purchases and helped to me decisions on size , styles and colour combinations . I will be always going to make future purchases from PERNIA . I take this opportunity to wish Rutuja and her team , a happy and a very prosperous year - 2023 .

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Reviewer Name: Prachi Modi

Review Submission Date: 2022-12-28

Review Title: Disssapointing service
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Review Description: Disssapointing service. I have still not received my refund for over $600 USD as their clothes were bit ready in time for the event. I have bit seen the clothes or the refund. I will be taking this to the higher administratio

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Reviewer Name: Ishani Kumar

Review Submission Date: 2022-12-28

Review Title: Amazing customer service!
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Review Description: Faisal from Pernia was great to deal with. Straight to point questions and answers. Prompt responses as well. Highly recommend.

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Reviewer Name: Bini Singh

Review Submission Date: 2022-12-27

Review Title: Suraj
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Review Description: Suraj, was a great help! I got my order dispatched earlier than the given time. I would really appreciate and thank Suraj for his constant response and helping with my request of early delivery. Can’t thank him enough! Great experience shopping with Pernia’s pop up shop. Would surely be a frequent purchaser from here, with this great assistance.

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Reviewer Name: VJ

Review Submission Date: 2022-12-26

Review Title: Seamless experience buying Indian designer clothes abroad
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Review Description: Great customer service! Personally taking care of every request. Seamless buying experience from Pernia in US. Thanks Riddhi for a good followup with my order!

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Reviewer Name: Batul Mehdi

Review Submission Date: 2022-12-26

Review Title: First order
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Review Description: Ordering process was smooth. I got to give my measurements as well. Package received in good condition. Unfortunately the zipper broke before I could even wear the dress. I contacted the company and they were apologetic and gave store credit. Kudos to Riddhi for good customer service! Great communication