Users Voice for Perriconemd

48% users rated Terrible
2% users rated Poor
0% users rated Average
4% users rated Very Good
46% users rated Excellent
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Review article published on: 03 Jul 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.8 4.5 4.8 1.2 4.5 4.4
Oct 2022 5 4.7 4.3 1.3 4.7 3.1
Nov 2022 2 4.5 2.4 1.4 4.2 4.5
Dec 2022 5 5 5 5 5 5
Mar 2023 2 4.1 1.7 1.4 3.3 4.8
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Detailed Perriconemd Review by

Introduction

Perricone MD is a leading skincare brand founded by Dr. Nicholas Perricone, a renowned dermatologist and nutritionist. The brand aims to improve skin health and beauty through a multi-disciplinary approach that combines science, nutrition, and skincare. Perricone MD offers a range of skincare products that are formulated with patented technologies and natural ingredients to address a variety of skin concerns.

Pros and Cons

Pros: - Comprehensive range of skincare products for all skin types. - Innovative and effective formulas with scientifically proven ingredients. - Free shipping on all orders. - Generous rewards program. - Secure and easy checkout process. Cons: - Products can be expensive compared to other skincare brands. - Limited international shipping options. - No returns for opened products.

User Experience

Perricone MD's website is user-friendly and offers a seamless shopping experience. The website is well-organized with different categories and filters that make it easy to find products. Customers can also view detailed product information and ingredient lists. The checkout process is simple and secure, and customers can choose from a variety of payment methods.

Pricing and Value for Money

Perricone MD's products are generally more expensive than other skincare brands, but the quality and effectiveness of the products justify the price. The brand offers a range of products at different price points, so customers can choose the products that fit their budget. Additionally, Perricone MD's rewards program and promotions offer customers opportunities to save money and get more value for their money.

Alternatives

Other skincare brands that offer similar products to Perricone MD include Drunk Elephant, Sunday Riley, and SkinCeuticals. These brands also offer effective skincare products with natural and scientific ingredients.

Customer Service

Perricone MD's customer service team is responsive and helpful. Customers can contact the team via phone, email, or live chat for any inquiries or concerns. The brand also offers a comprehensive FAQ section on their website that covers common questions and concerns.

Product Quality and Selection

Perricone MD's products are formulated with patented technologies and natural ingredients to effectively target various skin concerns. The brand offers a range of products that are suitable for different skin types and concerns, including anti-aging, acne, discoloration, and hydration. Additionally, the brand's products are cruelty-free and free of parabens, sulfates, phthalates, and synthetic fragrances.

Website Usability

Perricone MD's website is well-designed and easy to navigate. The website is visually appealing with clear product images and descriptions. Customers can filter products by category, price, and concerns. Additionally, the website offers a blog section that features skincare tips, product reviews, and industry news.

Returns and Exchanges

Perricone MD only accepts returns for unopened products within 30 days of purchase. Customers must contact customer service to initiate a return and receive a return authorization number. The brand does not offer exchanges, and customers are responsible for the cost of return shipping.

Promotions and Discounts

Perricone MD offers several promotions and discounts throughout the year, including seasonal sales, free gifts with purchase, and loyalty rewards. Additionally, the brand's rewards program offers customers points for every purchase that can be redeemed for future discounts.

Reputation

Perricone MD has a positive reputation in the skincare industry for its innovative and effective products. The brand has also received several awards and recognition for its contributions to the industry. Additionally, customer reviews on the brand's website and other platforms are overwhelmingly positive, highlighting the quality and effectiveness of the products.

Payment Options

Perricone MD accepts a range of payment options, including major credit cards, PayPal, and Apple Pay. The checkout process is secure and easy to use.

Loyalty Programs

Perricone MD's rewards program offers customers points for every purchase that can be redeemed for future discounts. Additionally, rewards members receive special promotions and free gifts throughout the year. Customers can also earn bonus points by referring friends or leaving product reviews.

Customer Reviews

Customer reviews on Perricone MD's website and other platforms are overwhelmingly positive, highlighting the quality and effectiveness of the products. Customers rave about the brand's anti-aging products, citing visible results and improved skin texture and tone.

Community Involvement

Perricone MD is committed to sustainability and social responsibility. The brand is a member of 1% For the Planet and donates a portion of its sales to environmental and social causes. Additionally, the brand uses eco-friendly and recyclable packaging materials.

Shipping and Costs

Perricone MD offers free standard shipping on all orders within the US. The brand also offers expedited shipping options for an additional cost. International shipping options are limited, and customers may be responsible for additional customs fees and taxes.

Perriconemd Recent User Reviews

User Rating

5 stars

13

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Reviewer Name: Vic Clark

Review Submission Date: 2022-12-13

Review Title: BAD BAD COMPANY AND PRODUCTS BEWARE
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Review Description: BAD BAD COMPANY AND PRODUCTSPlease do not buy these products from this company My skin had a reaction and I contacted them sent photos batch numbers etc. Then nothing. Just keep saying it's escalated. They are frauds, no proper cosmetic company would operate like this. I will be exercising my short term right to reject these products as under the Consumer rights act 2015 they have supplied goods which are not satisfactory quality. DO NOT BUY THESE PRODUCTS buy from reputable brands like Dermalogica, Elemis, Kiehls, Averna anyone not these.

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Reviewer Name: brenda blatt

Review Submission Date: 2022-10-29

Review Title: Horrible customer service.
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Review Description: Almost 3 months later robo emails, a conversation with customer service, and trying to track the package still my order has not arrived. They don't seem willing to help. worst customer service dept ever.

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Reviewer Name: NIc

Review Submission Date: 2022-10-26

Review Title: Had problems using a discount code to…
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Review Description: Had problems using a discount code to make my first ever purchase. It didn’t work but was quickly sorted by Amber. Can’t comment on products yet but customer service was responsive.

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Reviewer Name: Maria B

Review Submission Date: 2022-09-28

Review Title: Nearly 2 months on and still my order…
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Review Description: Nearly 2 months on and still my order has not been received! Numerous messages to customer services but just standard a answers received. Disgraceful service and as a new customer not what I was expecting from this company.

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Reviewer Name: Angela R.

Review Submission Date: 2022-07-25

Review Title: Fraud. Repeat charges. Bad product.
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Review Description: Scam. Did a one time purchase. Products didn't do anything other than give me a break out. Then I noticed recurring charges on my debit card from Perricone MD. I searched better business bureau and it has happened to so many!!! I had to report fraud to my bank and get a stop order and new bank card.

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Reviewer Name: C Walsh

Review Submission Date: 2022-06-27

Review Title: I had a recent problem with an order…
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Review Description: I had a recent problem with an order that was returned by the courier & was not resent to me. I contacted Darcy via instagram as i had no response to my queries via email.Darcy was extremely helpful and has resent my order to me and has been very polite and courteous in her communication with me. I am very grateful that she sorted the issue very quickly.Caroline

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Reviewer Name: Shannon

Review Submission Date: 2022-06-27

Review Title: Gorgeous products
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Review Description: I've been ordering on the UK website for the last few years. My favourite products are the tinted moisturiser and neck cream! The customer service team through Instagram is very responsive and has refunded me quickly on any issues.

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Reviewer Name: Linda, Norwich

Review Submission Date: 2022-01-27

Review Title: Great products and customer service
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Review Description: I've used Perricone products for a few years now. Absolutely fantastic. I recently had an issue with an order not arriving - not a problem, Perricone sent out a new one. Customer service is excellent, especially Angel who has helped me sort this out. I would highly recommend this company and products.

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Reviewer Name: Gill

Review Submission Date: 2022-01-20

Review Title: Order not received
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Review Description: Update: Matt, as requested I have completed the contact us form on the website with my details.Ordered a product on 3rd Jan and still not received the item (20/1) even after many attempts to chase it up. I’ve tried to cancel the order but was told it had gone through to the dispatch process so that wasn’t possible. I have asked when my order will be dispatched and cannot get a straight answer out of them. I will never order from them again, it’s shouldn’t be this difficult!!

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Reviewer Name: Anna Carnie

Review Submission Date: 2022-01-14

Review Title: I have received beautiful no makeup…
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Review Description: I have received beautiful no makeup products I am delighted with my order, I received a gift of Cold Plasma Plus+ It’s an amazing product I will continue to purchase perricone products. I highly recommend! Thank you to the staff who helped with a small problem with delivery x