Users Voice for Personalcheftogo

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Personalcheftogo
Personalcheftogo Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Apr 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 1.8 5 5 5
Jan 2023 5 1.7 5 4.1 4.2 1
Feb 2023 5 5 3.4 5 5 5
Mar 2023 5 5 3.1 5 5 5
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Detailed Personalcheftogo Review by

Introduction

Personal Chef To Go is a meal delivery service that aims to provide healthy, delicious, and ready-to-eat meals to its customers. The company was founded in 2003 by Chef Blair Grossman, who has over 25 years of experience in the culinary industry. Personal Chef To Go has since expanded to serve customers across the United States, offering a range of meal plans that cater to different dietary needs and preferences.

Pros and Cons

Pros:
  • High-quality, chef-prepared meals that are ready to eat.
  • A range of meal plans to choose from, catering to different dietary needs and preferences.
  • Flexible ordering options, with the ability to pause or cancel at any time.
  • Free shipping on all orders.
Cons:
  • Meals can be relatively expensive when compared to other meal delivery services.
  • Limited customization options for individual meals.
  • Not suitable for those with specific food allergies or intolerances.

User Experience

Personal Chef To Go offers a user-friendly website that is easy to navigate, with clear information about each meal plan and the ordering process. The company also has a mobile app that makes it convenient for customers to order meals on-the-go. Customers can choose to receive their meals weekly or bi-weekly, and can also pause or cancel their orders whenever necessary.

Pricing and Value for Money

Personal Chef To Go has a range of meal plans to choose from, with prices ranging from $9-$16 per meal, depending on the plan selected. While these prices may be relatively high when compared to other meal delivery services, the quality of the meals and the convenience of having them delivered to your doorstep can make it worthwhile for those who are looking for healthy, convenient meal options.

Alternatives

Some alternatives to Personal Chef To Go include:
  • Blue Apron - a meal kit delivery service that allows customers to cook their own meals using pre-portioned ingredients.
  • Plated - another meal kit delivery service that offers a range of pre-designed recipes.
  • Freshly - a meal delivery service that offers prepared meals similar to Personal Chef To Go.

Customer Service

Personal Chef To Go has a helpful customer service team that is available to answer any questions or resolve any issues that customers may have. The company also offers a satisfaction guarantee, ensuring that customers are happy with their meals or are able to receive a refund or replacement.

Product Quality and Selection

Personal Chef To Go offers a range of meals that are prepared by professional chefs using high-quality ingredients. The company also takes into consideration different dietary needs and preferences, offering meal plans that cater to vegan, paleo, and other dietary lifestyles. However, the limited customization options may not be suitable for those with specific food allergies or intolerances.

Website Usability

Personal Chef To Go's website is well-designed and user-friendly, with clear information about each meal plan and the ordering process. Customers can easily navigate through the site and make changes to their orders as necessary.

Returns and Exchanges

Personal Chef To Go offers a satisfaction guarantee, ensuring that customers are happy with their meals or are able to receive a refund or replacement. However, refunds or replacements may not be possible for customers who cancel their orders after the cutoff date.

Promotions and Discounts

Personal Chef To Go offers occasional promotions and discounts to customers, which can provide savings on their meal plans. Customers can also refer friends to the service and receive credits towards their own orders.

Reputation

Personal Chef To Go has a positive reputation among its customers, with many praising the quality of the meals and the convenience of the service. The company has also received positive reviews from sites like Yelp and Trustpilot.

Payment Options

Personal Chef To Go accepts major credit cards, as well as PayPal, as payment options.

Loyalty Programs

Personal Chef To Go does not currently offer a loyalty program, but customers can refer friends to the service and receive credits towards their own orders.

Customer Reviews

Customers have generally had positive experiences with Personal Chef To Go, with many praising the quality and taste of the meals. However, some customers have noted that the meals can be relatively expensive, and the limited customization options may not be suitable for all dietary needs.

Community Involvement

Personal Chef To Go has not disclosed any significant involvement in community organizations or initiatives.

Shipping and Costs

Personal Chef To Go offers free shipping on all orders, which are sent via FedEx. Customers can choose to receive their meals weekly or bi-weekly, with the option to pause or cancel at any time.