Personalisedog Reviews

Voted Excellent (5/5)

217207 Votes

4 Reviews

Vote Now

DO NOT ORDER FROM THEM

My evaluation for personalisedog.com DO NOT ORDER FROM THEM. THEY ARE A SCAM. ORDER RECEIVED LOOKS NOTHING LIKE THE PICTURES. CUSTOMER SERVICE IS HORRIBLE.

Unwavering Quality & Service: A Genuine Customer’s Experience with PersonaliseDog

My recent experience with PersonaliseDog truly encapsulates the epitome of disappointment. Despite my excitement in anticipation of the personalized collar and leash set I ordered, the reality was a stark contrast to what was promised. The items, purported to be made of leather, turned out to be entirely crafted from problematic plastic material. As a caring pet owner, I was taken aback by the substandard quality, especially considering my dog's allergies to plastic. The unfortunate consequence was her incessant scratching due to the discomfort caused by the material. Additionally, upon inspection, a prominent black blemish marred the supposedly pristine product, appearing as though a misguided attempt had been made to pierce through the collar. Despite my best efforts to seek redress, reaching out to their customer service team via multiple emails and calls, my grievances fell on deaf ears. The silence on their end speaks volumes, painting a grim picture of their commitment to customer satisfaction and problem resolution. This regrettable encounter has left me not only disheartened but also disillusioned with the brand. The lack of accountability and refusal to address my concerns have shattered any semblance of trust I once had in PersonaliseDog. It is disheartening to acknowledge that the resolution I sought seems like an elusive dream, as the hope of a refund dwindles with each unanswered communication. Therefore, I caution fellow consumers to tread carefully when considering PersonaliseDog for their pet accessory needs. My fervent wish is that my experience serves as a cautionary tale, prompting others to scrutinize their purchases meticulously and exercise vigilance when engaging with brands that prioritise profit over customer satisfaction.

Exceptional Quality and Customer Service!

I recently had the pleasure of purchasing from personalisedog.com, and I must say, I am beyond impressed with their products and customer service. From the moment I received the beautifully crafted collar for my furry companion, I could tell the quality was top-notch. The attention to detail and craftsmanship truly set this collar apart from others I have seen. Not only that, but the customer service experience was outstanding. I had a small inquiry about the sizing, and their team was quick to respond with helpful and friendly assistance. It's clear that they prioritize their customers and go above and beyond to ensure satisfaction. I highly recommend personalisedog.com to all pet owners looking for unique and high-quality accessories for their beloved pets. Thank you for making such a wonderful product and providing exceptional customer care. I will definitely be a loyal customer for years to come!

Turning Disappointment into Delight: A Customer’s Journey

Embarking on my purchase journey with personalisedog.com, I placed a small order filled with anticipation. Initially, the transaction was seamless as the funds swiftly left my account, setting a positive tone for what was to come. However, as time passed, excitement turned into frustration when the anticipated delivery failed to materialize. After nearly two months of waiting in vain, my disappointment peaked, only to be exacerbated by the lackluster response from customer service. When I finally managed to reach out for an explanation, I was met with excuses about courier issues and reassurances of a resolution. Despite being promised a new tracking number, it seemed like little progress was made towards resolving the situation. My attempts to seek clarification through emails were met with eerie silence, leaving me feeling unheard and deeply dissatisfied with the overall experience. The lack of professionalism and communication displayed by the company starkly contrasted with my initial hopes, leading me to advise others to steer clear of personalisedog.com. In conclusion, my journey with personalisedog.com transformed from one of eager excitement to one of despondent frustration, highlighting the importance of transparent communication and reliable customer service in fostering trust and loyalty.