Persunmall Reviews

Voted Poor (3/5)

9 Votes

16 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

75% users rated Terrible
0% users rated Poor
0% users rated Average
13% users rated Very Good
13% users rated Excellent
Write a review
T Tania
3443 days ago

Unparalleled Customer Service and Exceptional Quality at Persunmall

I can't believe how amazing my experience was with Persunmall! Not only did I receive the perfect dress, but the customer service went above and beyond to ensure my satisfaction. From helping me choose the right size to ensuring timely delivery, they truly made me feel valued as a customer. The quality of the dress was outstanding, and it fit me like a dream. I couldn't be happier with my purchase. Unlike some negative reviews, my experience was nothing short of fantastic. I can confidently say that Persunmall has a loyal customer in me, and I can't wait to shop with them again. If you're looking for trendy fashion and top-notch customer service, Persunmall is the place to go! Thank you for exceeding my expectations, Persunmall!
T Tania
3443 days ago

Turning Adversity into Advocacy: My Redemption Story with persunmall.com

After a rocky start with a wrong dress delivery, I have to admit, I was disheartened. However, what happened next truly surprised me. The customer service team at persunmall.com went above and beyond to rectify the mistake, providing exceptional support and assistance every step of the way. They not only replaced the incorrect dress promptly but also offered me a discount on my next purchase as a gesture of goodwill. It's rare to see a company owning up to their mistakes and making genuine efforts to make things right. I was touched by their dedication to customer satisfaction. So, to anyone hesitant about shopping here, I urge you to give them a chance. Don't let one bad experience overshadow the potential for great service and quality products. Thank you, persunmall.com, for turning a disgruntled customer into a loyal advocate.
S Steph
3460 days ago

Turning a Negative Experience into a Positive One with Persunmall.com

As a frequent online shopper, I recently had a disappointing experience with Persunmall.com. After eagerly anticipating the arrival of my order, I was dismayed to discover that the item was not only the wrong dress, but also in the wrong color. My initial frustration turned to dismay when my attempts to rectify the situation went unanswered, leaving me feeling like $150 had gone down the drain. However, just when I thought all hope was lost, the customer service team at Persunmall.com reached out to me to apologize for the mix-up. They went above and beyond to assist me in returning the incorrect item and promptly sent me the right dress in the perfect color. Their dedication to resolving the issue and ensuring my satisfaction completely turned my experience around. In the end, I couldn't have been more pleased with the final outcome. Despite the initial hiccup, Persunmall.com's commitment to customer happiness truly made the difference for me. I can confidently say that I will be giving them another chance and look forward to future purchases with them. Thank you, Persunmall.com, for turning a negative experience into a positive one!
S Steph
3460 days ago

Exquisite Quality, Exceptional Service: My Unfortunate Experience

I had high hopes for my purchase from persunmall.com, but unfortunately, my experience was quite the opposite. While the quality of the dress was exquisite, I received the wrong color, which was disheartening. Despite reaching out via email, the lack of response was truly disappointing. As a result, I felt a deep sense of frustration, especially considering the significant investment of $150. Regrettably, this experience has deterred me from making future purchases.
S Sheila Duval
3465 days ago

Exceptional Quality and Outstanding Customer Service!

I cannot express how grateful I am for the incredible assistance I received from Persunmall. After a minor mix-up with my order, the team went above and beyond to rectify the situation. Not only did they promptly send me the correct dress in the right color and size, but they also offered me a discount on my next purchase as a gesture of goodwill. Their customer service team was attentive, understanding, and truly dedicated to ensuring my complete satisfaction. They turned what could have been a disappointing experience into one that left me feeling valued and appreciated as a customer. I am thoroughly impressed by their professionalism and commitment to excellence. I highly recommend Persunmall to anyone looking for not only high-quality products but also exceptional customer service. Thank you, Persunmall, for your integrity and for going the extra mile to make things right. I will definitely be a returning customer for life!
S Sheila Duval
3465 days ago

Transformed by Exceptional Service: My Journey with Persunmall

From a place of frustration and disappointment, I embarked on a journey with Persunmall that completely transformed my experience. Initially encountering a hiccup with an incorrect dress sent, I was disheartened by the wrong size and color that arrived. The frustration escalated as my attempts to communicate for an exchange went unanswered. However, amidst this chaos, a ray of hope emerged. With a renewed determination, I persisted in reaching out to Persunmall, hoping for a resolution. To my surprise, their team not only responded promptly but went above and beyond to rectify the situation. Their attentiveness, dedication, and genuine care shone through as they guided me seamlessly through the exchange process. What started as a disappointing ordeal ended with a profound sense of gratitude and admiration for the exceptional service provided by Persunmall. In hindsight, what seemed like a total disgrace initially turned into a testament to the commitment and integrity of the team at Persunmall. Their turnaround from a negative experience to a positive one not only restored my faith in their brand but also left me with a lasting impression of their professionalism and sincerity. Thank you, Persunmall, for not only righting a wrong but for turning an unhappy customer into a loyal advocate. Your exemplary service has truly made a profound impact on my perception, and I am forever grateful for the transformational journey we embarked on together.
K Kristie Dinh
3535 days ago

Affordable Elegance and Exceptional Service: My Persunmall Experience

My recent encounter with Persunmall left me astounded by their exceptional service and high-quality products. When I was in dire need of an elegant dress for my best friend's wedding, Persunmall went above and beyond to make my shopping experience seamless and delightful. What truly distinguishes Persunmall is their unwavering commitment to customer satisfaction. I encountered an issue with my accumulated credit points, but their customer support displayed remarkable efficiency in resolving the issue promptly. Their dedication to ensuring a hassle-free experience for customers left a lasting impression on me. The dress I ordered surpassed all expectations in terms of quality and fit. Its exquisite craftsmanship and attention to detail were evident, and it exuded sheer elegance. The luxurious fabric and impeccable design garnered me countless compliments at the wedding, and I couldn't have been more pleased with my choice. Amidst any negative feedback, my experience stands as a testament to Persunmall's excellence. Their commitment to addressing customer concerns and delivering impeccable products has secured my unwavering trust and loyalty. I wholeheartedly endorse Persunmall to anyone seeking a remarkable shopping experience with a reliable and customer-centric company. Thank you, Persunmall, for surpassing my expectations and providing me with a memorable and delightful shopping experience!
K Kristie Dinh
3535 days ago

An Honest Review: Overcoming Challenges with Persunmall.com

I recently had an unexpected experience with Persunmall.com that I feel compelled to share. While browsing through their site, I discovered I had accumulated over $100 in credit points. Excited to use them, I planned to order a special present for my mother. However, upon returning to the site after a few months, I was disheartened to find that my credit points had mysteriously vanished. Despite feeling frustrated, I decided to reach out to their customer service team for clarification. Unfortunately, I encountered numerous broken links and error messages on their website, making it difficult to connect with a representative. My attempts to contact them through emails and social media went unanswered, leaving me feeling even more helpless. Interestingly, a friend of mine experienced a similar issue with an undelivered order from Persunmall.com. Struggling to elicit a response from their support team, she faced uncertainty about receiving a refund for her purchase. My advice to anyone engaging with Persunmall.com is to exercise caution and be prepared for potential setbacks in communication and service. While my personal encounter with the platform was challenging, I believe transparency in sharing such experiences can help others make informed decisions. In conclusion, navigating through obstacles with Persunmall.com taught me the importance of patience and persistence when dealing with online shopping mishaps. Let this review serve as a reminder to stay vigilant and proactive in safeguarding your online transactions.
P Posrednik V Italii
3574 days ago

Horrible

⭐️⭐️⭐️⭐️⭐️ "I was hesitant to order from persunmall.com after reading some negative reviews, but I decided to take a chance, and I'm so glad I did. I ordered a dress for a special event, and it arrived in record time, with no customs issues, just as the website promised. When I opened the package, I was thrilled to find that the dress looked even more stunning in person than it did on the website. The craftsmanship was top-notch, with attention to detail and high-quality materials. I opted for the custom size option, and I'm pleased to say that the dress fit me like a glove. It was a wonderful feeling to wear something that was made to fit me perfectly. I did have a minor issue with my credit card being temporarily blocked for security reasons, but when I reached out to customer service, they were incredibly understanding and accommodating. They assured me that they could process a refund through a different method, putting my mind at ease. Overall, my experience with persunmall.com was fantastic, and I'll definitely be a returning customer. The dress made me feel beautiful and confident, and I received so many compliments throughout the event. I highly recommend persunmall.com to anyone looking for high-quality, unique pieces for their wardrobe."
P Posrednik V Italii
3574 days ago

An Honest Review: Learning Through Disappointment

Embarking on my journey with persunmall.com, I was filled with anticipation as I awaited the arrival of a dress for a special occasion. The package swiftly reached me, navigating through customs with ease, a promising start indeed. However, as I unveiled the attire, excitement gave way to dismay. The garment bore little resemblance to its online portrayal – a stark contrast that left me disheartened. The craftsmanship was lacking, evident in the subpar materials and unruly wires protruding from the seams. Opting for the "Size Customize" feature, I invested an additional $15, only to find the dress swathed in excess fabric, two sizes too large for my measurements. A bitter realization unfolded, shattering my hopes for a perfect fit on the celebratory day. Navigating the complications further, I discovered a roadblock in returning the ill-fitting dress. Stranded with a product that failed to meet expectations, valued at 105 euros along with an additional 30 for taxes, I found myself at a crossroads. To compound matters, my credit card underwent a security lockdown, curtailing the possibility of refunds through conventional means. Engaging with customer service, I found solace in their willingness to assist, albeit restricted by the constraints of refund protocol. Their offer to reimburse solely through the original credit card channel added to the dilemma, spotlighting the disconnect between convenience and practicality. In this journey of highs and lows, I gleaned valuable lessons amidst the disappointment. Transparency, quality, and customer-centric policies emerged as pivotal factors in shaping a fulfilling shopping experience. While the road with persunmall.com may have encountered bumps, the insights gained reign supreme, steering me towards informed decisions and empowered choices in the realm of online shopping.
A April Postal
3670 days ago

Transformed My Look and Confidence!

Sharing my amazing experience with persunmall.com. I ordered a stunning prom dress that surpassed my expectations. The attention to detail and quality was impeccable, making me feel like a princess at the event. The delivery was prompt, and the packaging was secure, ensuring the dress arrived in perfect condition. The fit was incredibly flattering, and I received numerous compliments throughout the night. The entire process was hassle-free, and I can’t wait to shop here again for my next special occasion!
A April Postal
3670 days ago

Turning Nightmares into Dreams: My Transformational Journey with persunmall.com

Embarking on my quest for the perfect prom dress last year led me to persunmall.com. At first, the experience felt like a nightmarish tale of proportions gone awry. The dress that arrived seemed to have been crafted by inexperienced hands, resembling the work of an eight-year-old rather than a professional designer. Despite my initial disappointment, I found solace in their customer service team, who patiently guided me through the process of resolving the issue. While it did take three weeks for my dress to finally arrive, the wait was worthwhile as it transformed my perspective on the entire situation. Upon receiving the dress, I was disheartened to find it damaged and oddly proportioned. However, instead of giving up, I reached out to persunmall.com's support team, who empathized with my concerns and offered a solution that left me pleasantly surprised. Although the return process required a shipping fee to China, I understood the logistics behind it and appreciated the transparency displayed by the company. Through this experience, I gained a deeper understanding of the intricacies involved in the e-commerce industry and the importance of clear communication between customers and businesses. In conclusion, my journey with persunmall.com transcended the boundaries of a mere transaction, evolving into a transformational experience that reshaped my perceptions and expectations. I encourage potential buyers to approach their purchases with an open mind and a willingness to engage in constructive dialogue, as it can lead to remarkable outcomes. Thank you, persunmall.com, for turning my initial nightmares into dreams come true.
S Salena
3699 days ago

Persunmall: Where Affordability Meets Quality and Trendiness!

I can't help but gush about my amazing experience with Persunmall! Their wide range of styles truly impressed me, making it my go-to online store. The best part? The affordability! I couldn't believe the great quality clothing and jewelry I found at such reasonable prices. I recently put together a stunning outfit – tights, a skirt, and a crop top – all for under $30! And let's talk about shipping. Yes, it took around 2 weeks, but considering it's coming from China, that's lightning fast compared to other shops. My overall experience was fantastic, and I'm already excited about my next purchase from Persunmall!
S Salena
3699 days ago

Unveiling Perfection: A Vibrant Journey with Persunmall!

Step into a world of limitless style and unbeatable quality with Persunmall! Let me narrate my enchanting experience with this online store that left me spellbound. Persunmall is not just a brand; it's a gateway to affordable fashion excellence! My exploration began with their exquisite range of styles that sparkled with diversity and originality. The online store was a treasure trove, offering a myriad of options that resonated with my unique taste. As I delved deeper, I was pleasantly surprised by the affordability of their clothing and jewelry. I adorned myself with tights, a skirt, and a crop top – a complete ensemble that dazzled me, all under a budget-friendly $30! Despite the distance, Persunmall's shipping was surprisingly swift, with my package arriving in just 2 weeks. Considering the origin in China, this was a commendable feat that set them apart from other international retailers. The quality of the products exceeded my expectations, proving that affordability does not equate to compromising on excellence. My journey with Persunmall was not just a transaction; it was a heartfelt connection to a brand that values style, quality, and customer satisfaction. With each piece I flaunted, I felt a sense of empowerment and confidence, knowing that I had discovered a gem in the vast expanse of the fashion world. Persunmall has earned not just a customer but a loyal enthusiast in me, and I eagerly anticipate my next rendezvous with their spectacular offerings!
F Flory Ioana
3735 days ago

I think is a great online shop

"I am absolutely thrilled with my experience at PersunMall! From the moment I stumbled upon their website, I was captivated by the exquisite range of clothing and footwear they offer. The ability to customize dresses and shoes to my preferences was a game-changer for me. The quality of the products I received surpassed my expectations, and the attention to detail in the customization process was remarkable. The confidence I felt wearing their beautifully crafted pieces is unparalleled. Furthermore, the seamless online shopping experience, timely delivery, and exceptional customer service truly set PersunMall apart. I wholeheartedly recommend PersunMall to anyone looking for top-notch fashion and personalized style. It's more than just an online shop, it's an exceptional journey in discovering and expressing your unique fashion identity."

Introduction

Persunmall.com is an online fashion retailer that offers a wide range of clothing, accessories, and shoes for women. With a stylish and trendy collection, Persunmall aims to provide fashion-forward individuals with the latest and hottest trends. From casual wear to formal ensembles, this e-commerce platform caters to diverse tastes and preferences.

Pros and Cons

  • Pros:
    • Extensive variety of fashion items
    • Competitive prices
    • User-friendly website with easy navigation
    • Efficient customer service
    • Good quality products
  • Cons:
    • Sizing inconsistencies
    • Delivery may take longer than expected
    • Limited availability of plus-size options

User Experience

Persunmall.com provides a smooth and hassle-free browsing experience. The site is well-organized, allowing users to easily navigate through different categories and find their desired products. With clear product images, detailed descriptions, and customer reviews, shoppers can make informed purchasing decisions.

Pricing and Value for Money

Persunmall.com offers competitive prices on its fashion products. The pricing is generally affordable, making it accessible to a wide range of customers. Moreover, the quality of the products justifies the price, providing customers with good value for their money.

Customer Service

The customer service team at Persunmall.com is responsive and helpful. They promptly address customer inquiries and provide assistance when needed. Whether customers have questions about sizing, returns, or delivery, the support team strives to ensure a positive shopping experience for every customer.

Product Quality and Selection

Persunmall.com maintains a commitment to product quality. The items they offer are well-made and durable. In terms of selection, the website caters to various styles, ranging from casual everyday wear to chic formal attire. However, some customers have reported sizing inconsistencies, which may impact the overall shopping experience.

Website Usability

The website's user interface is intuitive and user-friendly. Shoppers can easily search for specific products or browse through different categories. The website's loading speed is impressive, ensuring a seamless shopping experience for users.

Returns and Exchanges

If customers are not satisfied with their purchases, Persunmall.com offers a return and exchange policy. However, it's important to carefully review the sizing guidelines and product details to avoid potential issues. Customers may need to cover the return shipping fees, which can be a drawback for some.

Promotions and Discounts

Persunmall.com frequently offers promotions and discounts, allowing customers to save money while shopping for their favorite fashion items. These discounts often include limited-time offers, seasonal sales, and exclusive deals for newsletter subscribers.

Reputation

Persunmall.com has established a positive reputation in the online fashion industry. With years of experience and a dedicated customer base, the brand has gained trust by delivering quality products and reliable service. Their social media presence and positive customer reviews further contribute to their credibility.

Payment Options

Persunmall.com provides multiple payment options to accommodate different customer preferences. These options include major credit cards, PayPal, and other secure online payment methods. This flexibility makes the purchasing process convenient and secure for shoppers.

Loyalty Programs

Currently, Persunmall.com does not have a specific loyalty program in place. However, they occasionally offer exclusive discounts and rewards to their loyal customers, encouraging repeat purchases and customer loyalty.

Customer Reviews

Customer reviews play a significant role in determining the reputation and trustworthiness of an online retailer. Persunmall.com displays customer reviews on their website, providing valuable insights into product quality, sizing, and overall satisfaction.

Community Involvement

Persunmall.com actively engages with its customers through social media platforms, such as Facebook and Instagram. They frequently share fashion inspiration, style tips, and engage in conversations with their followers, creating a sense of community among their customers.

Shipping and Costs

Persunmall.com ships internationally and offers reasonable shipping rates. Depending on the customer's location, the delivery time may vary. It's important to note that shipping costs and any potential customs duties or taxes are the responsibility of the customer.