Users Voice for Petcaresupplies

24% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
72% users rated Excellent
Pie Chart Review Representation for Petcaresupplies
Petcaresupplies Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Oct 2019

Last updated by on 09 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Sep 2022 5 5 4.5 4.5 4 4.1
Oct 2022 2 1 3.6 4.7 5 3.9
Nov 2022 5 5 4.4 4.2 5 4.1
Dec 2022 5 5 5 5 2.2 5
Mar 2023 1 2 4.1 3.3 5 3
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Detailed Petcaresupplies Review by

Introduction

Petcaresupplies.com is an online store that provides a wide range of pet care products at affordable prices. From flea and tick preventatives to nutritional supplements, they offer an extensive selection of products for dogs, cats, and horses. The store has been in business for several years and has established itself as a reliable source of pet care products for pet owners.

Pros and Cons

Pros:
  • Wide selection of products
  • Affordable prices
  • Free shipping on orders above $99
  • Easy navigation and user experience
  • Detailed product descriptions
Cons:
  • Limited selection of toys and accessories
  • No rewards or loyalty program
  • Shipping times may vary

User Experience

Petcaresupplies.com has a user-friendly website that is easy to navigate. Customers can easily search for products by category, brand, and pet type. The website has a clean and modern layout, and each product has a detailed description along with customer reviews to help customers make informed decisions.

Pricing and Value for Money

Petcaresupplies.com offers competitive prices and discounts on various products. Customers can save up to 60% on products compared to other pet care retailers. Additionally, the store offers free shipping on orders over $99, making it an affordable option for pet owners looking to buy in bulk.

Alternatives

There are several online pet care stores that offer similar products and pricing. Some of the popular alternatives include Chewy, Petco, and Amazon. However, Petcaresupplies.com stands out for its affordability and wide selection of products.

Customer Service

Petcaresupplies.com offers excellent customer service through email and phone support. Customers can also track their orders and receive updates on the status of their delivery.

Product Quality and Selection

Petcaresupplies.com offers a vast selection of products that are of high quality. From flea and tick preventatives to supplements, customers can find everything they need to keep their pets healthy. The store also offers products from reputable brands such as Frontline, Nexgard, and Advantage.

Website Usability

Petcaresupplies.com has a user-friendly website that is easy to navigate. Each product has a detailed description, and the store offers a search function that allows customers to find products quickly.

Returns and Exchanges

Petcaresupplies.com offers an easy return and exchange policy. Customers can return or exchange products within 30 days of purchase, provided they are in their original packaging and unused.

Promotions and Discounts

Petcaresupplies.com offers discounts and promotions on various products throughout the year. Customers can also sign up for the store's newsletter to receive updates on upcoming sales and discounts.

Reputation

Petcaresupplies.com has an excellent reputation among its customers. The store has a high rating on various review websites such as Trustpilot and Google Reviews.

Payment Options

Petcaresupplies.com accepts various payment options, including credit cards and PayPal. Customers can also use Klarna to finance their orders.

Loyalty Programs

Petcaresupplies.com does not have a rewards or loyalty program at this time.

Customer Reviews

Petcaresupplies.com has a high rating on various review websites such as Trustpilot and Google Reviews. Customers praise the store's affordability and wide selection of products.

Community Involvement

Petcaresupplies.com does not have any active community involvement initiatives at this time.

Shipping and Costs

Petcaresupplies.com offers free shipping on orders over $99. Shipping times may vary based on the customer's location and the availability of the product. International shipping is available at an additional cost.

Petcaresupplies Recent User Reviews

User Rating

5 stars

35

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Reviewer Name: Cliff Schonert

Review Submission Date: 2022-03-08

Review Title: GREAT (LOW-LOW) PRICES
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Review Description: THIS IS A (UNITED KINGDOM) ONLINE COMPANY THAT SELLS MY (SERESTO FLEA & TICK COLLARS) FOR HALF THE COST OF ORDERING FROM A (USA) PET SUPPLY WEBSITE. SHIPPING TAKES APPROXIMATELY (2 WEEKS) BUT THE PRICE IS WELL WORTH THE WAIT!OTHER REVIEWERS HAVE ("FALSELY") STATED THAT THIS IS A ("SCAM WEBSITE" - 100% FALSE)

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Reviewer Name: Andy Bobola

Review Submission Date: 2021-11-02

Review Title: Very helpful and courteous staff…
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Review Description: Very helpful and courteous staff member. I was not able to order the items I wanted because of limited supply. The member not only placed my order but was very knowledgeable about the product. I was able to obtain exactly what my pets needed!!

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Reviewer Name: Andy Bobola

Review Submission Date: 2021-10-21

Review Title: Very knowledgeable and courteous staff.
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Review Description: I have been shopping with them for 3 years. The customer service representatives are not only very knowledgeable but also courteous and friendly. The prices are phenomenal and arrive within a reasonable amount of time. I purchase Seresto collars. Do not hesitate to utilize Petcare Supplies!!

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Reviewer Name: Mark Jones

Review Submission Date: 2021-10-18

Review Title: Honest, reputable company
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Review Description: Second time in 2 years I've purchased Flea collars from them. They have original products and very competitive prices. Very nice to deal with Petcaresupplies.

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Reviewer Name: Mark Jones

Review Submission Date: 2021-10-18

Review Title: Honest, reputable company
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Review Description: Second time in 2 years I've purchased Flea collars from them. They have original products and very competitive prices. Very nice to deal with Petcaresupplies.

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Reviewer Name: Cindy Gruber

Review Submission Date: 2021-10-18

Review Title: I have been ordering Frontline Plus for…
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Review Description: I have been ordering Frontline Plus for my cats for 7 years. The customer service reps are always friendly and accommodating. The product has always worked well and receive it in a timely manner. Thank you PetCareSupplies

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Reviewer Name: Cindy Gruber

Review Submission Date: 2021-10-18

Review Title: I have been ordering Frontline Plus for…
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Review Description: I have been ordering Frontline Plus for my cats for 7 years. The customer service reps are always friendly and accommodating. The product has always worked well and receive it in a timely manner. Thank you PetCareSupplies

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Reviewer Name: Doreen Ames

Review Submission Date: 2021-10-16

Review Title: Great company
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Review Description: This is a great place to order pet supplies. The prices are much better. I made a mistake on my order and called customer service right away. Brian was very helpful and courteous. He corrected my order in no time. Will definately order here again

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Reviewer Name: Doreen Ames

Review Submission Date: 2021-10-16

Review Title: Great company
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Review Description: This is a great place to order pet supplies. The prices are much better. I made a mistake on my order and called customer service right away. Brian was very helpful and courteous. He corrected my order in no time. Will definately order here again

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Reviewer Name: Taryn

Review Submission Date: 2021-10-14

Review Title: This is the best place to get Frontline…
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Review Description: This is the best place to get Frontline products. The saving is huge next to getting it at a local store. The shipping is fast!!

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