Users Voice for Petcreationsart

19% users rated Terrible
0% users rated Poor
0% users rated Average
1% users rated Very Good
80% users rated Excellent
Pie Chart Review Representation for Petcreationsart
Petcreationsart Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 01 May 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.8 4.8 4.5 4.5 4.4 1.8
Oct 2022 5 4.2 4.7 4 4.4 2.8
Nov 2022 5 3.9 4.5 4.2 2.7 2
Dec 2022 5 5 5 5 5 5
Mar 2023 1.8 3.1 4.1 4.1 4.6 5
Line Chart for Rating of peer stores

petcreationsart.com

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Detailed Petcreationsart Review by

Introduction

Petcreationsart.com is an online store dedicated to providing high-quality pet portraits to capture your beloved companions’ personality and individuality. The website offers a variety of customizable portrait options, allowing you to select different colors, backgrounds, and styles for your pet portrait. The company prides itself on delivering exceptional customer service and providing pet owners with a unique and memorable way to immortalize their pets.

Pros and Cons

Pros:
  • Customizable pet portrait options to suit your preferences
  • High quality and attention to detail in the portraits
  • Responsive customer service team
  • Easy to use website with a simple ordering process
Cons:
  • Higher price point than some competitors
  • Longer turnaround times than some competitors

User Experience

The website is easy to navigate, with clear categories and a simple ordering process. Once you select the type of portrait you want, you can customize it with different colors and backgrounds to your liking. The checkout process is smooth, and you receive regular updates on your order's progress.

Pricing and Value for Money

Petcreationsart.com's custom pet portraits range from $99.99 to $199.99, depending on the size and style you choose. While the prices may be higher than some competitors, the website's high-quality craftsmanship and attention to detail make it worth the investment for pet owners.

Alternatives

Pet portraits are not a new concept, and there are many online stores and artists that offer similar services. Some popular alternatives to Petcreationsart.com include Paint Your Life, Crown and Paw, and Instapainting.

Customer Service

Petcreationsart.com prides itself on providing exceptional customer service. The website offers a live chat feature where you can ask questions and get quick responses. The company also updates you regularly on the progress of your order and provides you with a tracking number once it ships.

Product Quality and Selection

The website offers a variety of pet portrait styles, including custom pet portraits, pop art portraits, and watercolor pet portraits. The company uses high-quality materials and pays attention to detail to ensure that your portrait is both unique and of the highest quality.

Website Usability

The website is easy to use, with a straightforward ordering process and clear categories. You can easily navigate through the different portrait options and select the colors and backgrounds you want for your portrait.

Returns and Exchanges

Petcreationsart.com has a 100% satisfaction guarantee, and if you are not satisfied with your portrait, you can return it within 30 days for a full refund. The website also offers free revisions to ensure that you are completely happy with your product.

Promotions and Discounts

Petcreationsart.com occasionally offers discount codes and promotions, which you can find on their website's promotions page or social media channels.

Reputation

Petcreationsart.com has a strong reputation for delivering high-quality, customized pet portraits. The website has received positive reviews from satisfied customers and is quickly gaining recognition in the pet portrait industry.

Payment Options

Petcreationsart.com accepts various payment methods, including Visa, MasterCard, American Express, Discover, and PayPal.

Loyalty Programs

Petcreationsart.com does not offer a formal loyalty program, but they occasionally offer reward points that you can use towards future purchases.

Customer Reviews

Petcreationsart.com has received positive reviews from satisfied customers, praising the website's high-quality craftsmanship, attention to detail, and exceptional customer service.

Community Involvement

Petcreationsart.com has not disclosed any community involvement or philanthropic efforts.

Shipping and Costs

The website offers free standard shipping within the United States, with an estimated delivery time of 5-8 business days. Expedited shipping options are also available for an additional fee. International shipping rates vary based on location, and the website provides estimated delivery times and shipping costs at checkout.

Petcreationsart Recent User Reviews

User Rating

5 stars

52

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Reviewer Name: Steven Skippen

Review Submission Date: 2022-12-29

Review Title: Dreadful company who obviously took on…
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Review Description: Dreadful company who obviously took on far too many orders which they can’t fulfil. I bet they had a great Christmas with the money of all the people they scammed! Four weeks and still no image! I asked if changed could be made and they sent back exact same image two weeks later. These two ladies are a disgrace to the profession

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Reviewer Name: Mitchell Lim

Review Submission Date: 2022-12-29

Review Title: Did not deliver product on time.
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Review Description: Company promised art to be completed by Christmas. Approval dates have been pushed back every day. Feels like a scam. I'll be reporting as such my credit card provider.

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Reviewer Name: AMY

Review Submission Date: 2022-12-28

Review Title: SCAMMERS
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Review Description: SCAMMERS. This company is a scam. I ordered a Christmas present on 1 December. It never arrived. No customer service. No responses to email or messages. DO NOT BUY. Report if you have also been scammed and if you haven’t, you’re lucky - avoid at all costs.

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Reviewer Name: Renee

Review Submission Date: 2022-12-26

Review Title: Bad Customer Service
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Review Description: Ordered on December 9th for Christmas. The preview date kept getting changed. I emailed them today for a refund and haven’t got a email back yet.

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Reviewer Name: Elliot Brindel

Review Submission Date: 2022-12-25

Review Title: Not fulfilling any order: avoid
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Review Description: They promised over emails 2 times that I would receive the product I ordered 3 weeks ago on time for Christmas, without delivering any of it. They then changed the wording to say "you'll still get the digital artwork (but not the painting) by Christmas". We’ll it’s Christmas day, And none of those promises has been true.

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Reviewer Name: Daniel Lightwood

Review Submission Date: 2022-12-24

Review Title: I ordered something from pet creations…
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Review Description: I ordered something from pet creations art 3 weeks before Christmas Day, approved my order etc yet still had no communication from anyone, after contacting several times. Still not received my order which is a Christmas present. The drawings are really good, but the customer service is terrible.

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Reviewer Name: Haydn Shadforth

Review Submission Date: 2022-12-24

Review Title: Love the artwork of our beautiful girl…
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Review Description: Love the artwork of our beautiful girl Eden. Love it so much I have ordered another piece of my deceased cat to put next to her ashes in our living room. Such great customer service. You can really tell the people behind this company are so down to earth and genuine. That makes me so happy to be a repeat customer.

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Reviewer Name: Kayla Ball

Review Submission Date: 2022-12-23

Review Title: They made my two fur babies come to…
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Review Description: They made my two fur babies come to life as Disney characters - which honestly suits the two goofballs - and I am in LOVE with the result! They worked with me when I had a few changes I wanted to make in order to ensure the personalities were captured and their coat patterns (my fault based on the pictures I provided) but this was amazing! Highly highly recommend and would absolutely use again!

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Reviewer Name: Daniel Cosker

Review Submission Date: 2022-12-23

Review Title: Ordered on 11/27 for Christmas time
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Review Description: Ordered on 11/27 for Christmas time. No response to emails. They have time to keep sending me emails to buy products but can’t reply to my support email. Don’t promise something you can’t deliver.

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Reviewer Name: Jason

Review Submission Date: 2022-12-22

Review Title: Complete waste of time.
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Review Description: Complete waste of time.All they do is spam your email & mobile with ridiculous amounts of ads.No completion of work which looks very amateurish.They’ve left so many people without products leading up to Christmas.Promise so much but deliver nothing.Avoid this company to avoid your disappointment!