Users Voice for Peterhahn

20% users rated Terrible
20% users rated Poor
0% users rated Average
0% users rated Very Good
60% users rated Excellent
Pie Chart Review Representation for Peterhahn
Peterhahn Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Jul 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 1.7 4.9 4.8 5 5
Jul 2022 5 2.7 4.5 4.6 1.3 1.2
Aug 2022 5 2 4.3 4.3 1.3 1.5
Mar 2023 3.3 2.2 4.8 4.5 1 1.2
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Detailed Peterhahn Review by

Introduction:

Peter Hahn is a German online retailer that specializes in high-quality fashion for men and women. They offer a wide range of products from well-known brands and designers, including clothing, shoes, and accessories. With over 200 brands available, they pride themselves on their impeccable quality and excellent customer service.

Pros and Cons:

Pros: High-quality products, extensive range of brands, excellent customer service, easy-to-use website. Cons: Prices can be on the higher side, limited options for budget shoppers.

User Experience:

Peter Hahn has an easy-to-use website that makes it simple for users to navigate and find what they are looking for. The product categories are clearly labeled, and each item has detailed descriptions and high-quality images.

Pricing and Value for Money:

Peter Hahn offers premium-quality products, which can mean higher prices. However, they also offer sales and promotions throughout the year, and their products' durability and longevity make them worth the investment.

Alternatives:

Some popular alternatives to Peter Hahn include Zalando, Farfetch, and Net-a-Porter, which also offer high-end fashion products.

Customer Service:

Peter Hahn has excellent customer service, with a knowledgeable and responsive team. They offer free returns and exchanges, and customers can reach out to them via phone or email.

Product Quality and Selection:

Peter Hahn offers a wide range of high-quality products from over 200 brands. They focus on timeless classics and versatile pieces that will last for years and never go out of style.

Website Usability:

The Peter Hahn website is easy to use, with clear product categories and easy-to-find sizing and product information. The checkout process is straightforward, and customers can track their orders online.

Returns and Exchanges:

Peter Hahn offers free returns and exchanges within 14 days for customers within Germany. Customers outside of Germany may be responsible for return shipping costs.

Promotions and Discounts:

Peter Hahn offers discounts and promotions throughout the year, with some sales offering up to 70% off. They also offer free shipping on orders over 69 EUR.

Reputation:

Peter Hahn has a strong reputation for high-quality products and excellent customer service. They have positive customer reviews online and have received various awards for their brand and products.

Payment Options:

Peter Hahn accepts various payment methods, including credit card, PayPal, and Klarna.

Loyalty Programs:

Peter Hahn does not currently offer a loyalty program for its customers.

Customer Reviews:

Overall, Peter Hahn has positive customer reviews online, with customers praising their high-quality products and excellent customer service.

Community Involvement:

Peter Hahn does not have a significant community involvement program at this time.

Shipping and Costs:

Peter Hahn ships to over 30 countries worldwide, with shipping costs varying by country. They offer free shipping on orders over 69 EUR within Germany.

Peterhahn Recent User Reviews

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Reviewer Name: Barbara G.

Review Submission Date: 2022-07-09

Review Title: Very good customer service (they helped…
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Review Description: Very good customer service (they helped me to find a good fitting dress for me, I sent them photos and a friendly lady recommend me some dresses, from which I found 2 excellent fitting ones). Very good quality in latest fashion and basics. Easy exchange. Comfortable customer Account on the website.

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Reviewer Name: Linda Richardson

Review Submission Date: 2019-02-01

Review Title: Dont Go There!!!
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Review Description: I bought a bathing costume on 16/01/19 it took ages to arrive and then they had sent the wrong size so I had to send it back but they wouldn't just exchange it for the right size I had to order it again they were supposed to refund my credit card but has yet hasn't It came this morning its far too small the sizes are all wrong so it has to go back for a refund goodness knows when they will get round to refunding it

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Reviewer Name: Kunde Hanne Hulgaard

Review Submission Date: 2018-11-14

Review Title: DON`T!
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Review Description: DON`T!Very nice merchandise - but:* You will be choked by all their advertising - the firm trap a rain forest to produce all their cataloges, and send a lot og e-mails too.* Paying merchandise with creditcard on their homepage is not possible. They send you an invoice. By mistake - a wrote the wrong number when I intended to pay the invoice, this was easily documented by an account statement, but nevertheless, I was submitted to a debt collection - without any warning! In spite of the fact that I periviously always payd on time.

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Reviewer Name: ML

Review Submission Date: 2018-02-22

Review Title: Service o.K.
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Review Description: Service o.K.

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