Introduction
Pfcandleco.com is a California-based online store that offers handmade, vegan, and cruelty-free candles, reed diffusers, room sprays, and fragrance oils. The brand has been operating since 2008 and has gained a reputation for its natural and eco-friendly products.
Pros and Cons
Pros:
- Handcrafted products
- Environment-friendly and cruelty-free
- Wide variety of scents
- Reasonable pricing
- Free shipping on orders over $75
Cons:
- No international shipping
- Limited product selection
- No subscription service
User Experience
The website is easy to navigate and has a clean and minimalist design. The product pages provide detailed descriptions and customer reviews, and the checkout process is quick and straightforward.
Pricing and Value for Money
Pfcandleco.com offers competitive pricing for its handcrafted and environment-friendly products. The prices range from $5 for a mini candle to $42 for the largest size. The products are of high quality and long-lasting, making them a good value for money.
Alternatives
Other popular candle brands that offer eco-friendly and handcrafted products include Brooklyn Candle Studio, Keap, and Herbivore Botanicals. These brands offer similar products at comparable prices but may have a different scent selection.
Customer Service
The customer service team at pfcandleco.com is responsive and helpful. They provide assistance with any questions or concerns through email, phone, or live chat. The website also has a detailed FAQ section and a blog that offers helpful tips and product information.
Product Quality and Selection
Pfcandleco.com offers a variety of scents that are unique and high-quality. The products are handcrafted using natural and vegan ingredients, making them safe to use and eco-friendly. The selection includes candles, reed diffusers, room sprays, and fragrance oils, all available in different sizes and scents.
Website Usability
The website is well-designed and easy to navigate, with clear categories and product descriptions. Each product page also includes customer reviews and ratings, which provide helpful information to potential buyers.
Returns and Exchanges
Pfcandleco.com offers returns and exchanges within 30 days of purchase. The products must be unused and in their original packaging to be eligible for a return or exchange. The customer is responsible for the shipping costs for any returns or exchanges.
Promotions and Discounts
Pfcandleco.com occasionally offers promotions and discounts through its website and social media. These discounts may include free shipping or a percentage off the total order value. The website also has a sale section where customers can find discounted products.
Reputation
Pfcandleco.com has a strong reputation for its high-quality, vegan, and eco-friendly products. The brand has received positive reviews from customers and has been featured in various publications, including Vogue and Oprah Magazine.
Payment Options
Pfcandleco.com offers multiple payment options, including credit and debit cards, PayPal, Google Pay, and Apple Pay. The website is secure and uses SSL encryption to protect customer information.
Loyalty Programs
Pfcandleco.com does not offer a loyalty program at this time.
Customer Reviews
Customer reviews on pfcandleco.com are mostly positive, with many customers praising the unique scents and long-lasting quality of the products. Customers also appreciate the customer service and eco-friendly practices of the brand.
Community Involvement
Pfcandleco.com supports various local and national organizations that align with its values, including Black Lives Matter and the Sierra Club. The brand also participates in local events and markets.
Shipping and Costs
Pfcandleco.com offers free shipping on orders over $75 within the United States. Standard shipping costs $8 for orders under $75. The brand does not offer international shipping at this time. Orders are processed and shipped within 1-2 business days.
