Users Voice for Phd

10% users rated Terrible
3% users rated Poor
1% users rated Average
2% users rated Very Good
84% users rated Excellent
Pie Chart Review Representation for Phd
Phd Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 28 Jun 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4 4.5 4.5 4.8 1 4.5
Oct 2022 4.7 4.7 4 4.8 1 4.7
Nov 2022 4.6 4.2 4.2 4.9 1 4.5
Dec 2022 5 5 5 5 5 5
Apr 2023 4.1 3.3 4.1 4.8 1.5 4.1
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Detailed Phd Review by

Introduction

Phd.com is an online athletic and fitness store that offers a wide range of products to help athletes reach their potential. Established in 2005, the website provides a wide selection of gear, supplements, nutrition, and accessories for fitness enthusiasts and athletes of all levels.

Pros and Cons

Pros:
  • Excellent selection of athletic and fitness products.
  • Competitive pricing.
  • Easy-to-use website.
  • Fast and efficient shipping.
  • Great customer service.
  • Regular promotions and discounts.
Cons:
  • Some products are not available for international shipping.
  • The loyalty program only offers discounts on full-priced items.

User Experience

Phd.com offers an easy-to-use website that is perfect for both new and experienced users. The website is well-organized, and the products are easy to find. The site also offers a search bar that helps users find their desired products quickly. The website loads quickly, and the checkout process is straightforward and easy.

Pricing and Value for Money

For the quality of products that Phd.com offers, their prices are very competitive. The website often offers promotions and discounts that further reduce the prices, making the products excellent value for money.

Alternatives

There are several competitors to Phd.com, including Bodybuilding.com, GNC, and VitaminShoppe. However, Phd.com sets itself apart from its competitors through its focus on high-quality products and excellent customer service.

Customer Service

Phd.com offers excellent customer service through several channels. The site has a help center, which includes FAQs, contact forms, and a phone number for customers to call. The support team is friendly and knowledgeable, and they respond to queries quickly.

Product Quality and Selection

Phd.com offers a wide selection of high-quality athletic and fitness products, including supplements, protein bars, energy drinks, and accessories. The products are made from high-quality ingredients and are tested to ensure their safety and effectiveness.

Website Usability

Phd.com offers an easy-to-use website that is responsive and loads quickly. The website is well-organized, and the products are easy to find. The site also offers a search bar that helps users find their desired products quickly. The checkout process is straightforward and easy.

Returns and Exchanges

Phd.com offers a thirty-day return policy for customers who are not satisfied with their purchases. The returns process is straightforward and easy, and the site provides detailed instructions on how to return the products.

Promotions and Discounts

Phd.com regularly runs promotions and discounts for its customers. The site offers exclusive discounts to customers who sign up for their newsletter, and the site also offers regular flash sales and discounts on specific products.

Reputation

Phd.com has an excellent reputation in the industry for its high-quality products and excellent customer service. The site has a 4.9 out of 5-star rating on Trustpilot, with customers praising the site for its competitive prices, fast shipping, and helpful customer service.

Payment Options

Phd.com accepts several payment options, including credit cards, PayPal, and Apple Pay, making the purchasing process easy and convenient for customers.

Loyalty Programs

The Phd.com loyalty program offers exclusive discounts and rewards to customers who sign up. The loyalty program works on a points-based system, where customers earn points for every purchase they make. However, the discounts are only applicable to full-priced items.

Customer Reviews

Phd.com has a dedicated section on its website for customer reviews. The reviews are honest and detailed, with customers sharing their experiences with the products and the site's service.

Community Involvement

Phd.com runs various community programs and initiatives, including partnerships with fitness and health organizations. The site also hosts local events and workshops to help fitness enthusiasts reach their goals.

Shipping and Costs

Phd.com offers fast and efficient shipping options for its customers. The site offers free shipping on orders over a certain amount and also provides international shipping options for customers outside of the United States. The shipping costs are competitive and reasonable. In conclusion, Phd.com is a highly recommended online fitness store for athletes and fitness enthusiasts. The site offers a wide range of high-quality products at competitive prices, excellent customer service, and reliable shipping. With regular promotions and discounts, a user-friendly website, and an excellent reputation, Phd.com is an excellent choice for those looking for top-quality fitness gear, supplements, and accessories.

Phd Recent User Reviews

User Rating

5 stars

463

4 stars

26

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Reviewer Name: Armantas Cerniauskas

Review Submission Date: 2022-12-29

Review Title: Good ratio on price vs quality
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Review Description: Good ratio on price vs quality. Tastes good and is actually digestible. Phd products were recommended by good friend.

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Reviewer Name: shahina lalani

Review Submission Date: 2022-12-29

Review Title: I love the taste of PhD protein shakes
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Review Description: I love the taste of PhD protein shakes, specially the smart protein options that you’ve got.

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Reviewer Name: Annomyns

Review Submission Date: 2022-12-28

Review Title: Hot product in town
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Review Description: Best way for consuming protein intake for day to day life routine and keeps you healthy

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Reviewer Name: Elliot Bird

Review Submission Date: 2022-12-27

Review Title: I never received my item and then
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Review Description: I never received my item and then got an email asking how much I enjoyed the product

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Reviewer Name: jamie scot

Review Submission Date: 2022-12-22

Review Title: Issue with a lost order
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Review Description: Had an issue with a lost order, spoke with Johnathan via the live chat and he has sorted everything out for me, quick, efficient and friendly...5 star customer service

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Reviewer Name: NICK BAKER

Review Submission Date: 2022-12-21

Review Title: Lost order
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Review Description: My order was lost by the delivery company.But with one email it was all sorted and a replacement on the way.Excellent service by Johnathan.

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Reviewer Name: Marta Augusto

Review Submission Date: 2022-12-21

Review Title: Everything went well
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Review Description: Everything went well, it was my first time with PhD Nutrition and I can’t say “thank you” enough.The service was fast, the bars are amazing and I don’t have anything bad to say about! Just perfect this experience! Keep going!

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Reviewer Name: Jess A

Review Submission Date: 2022-12-20

Review Title: Great protein products
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Review Description: I've been buying from PHD for years now. I love their diet whey and also their protein bars. The flavours are delicious but I'm keen for them to bring out some new flavours soon! Also bring back cherry bakewell!

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Reviewer Name: customer

Review Submission Date: 2022-12-13

Review Title: Super products
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Review Description: I know the products from UK ,used to order on a regular basis. Very pleased with the quality, taste and versatility of the products and I tried from whey powders to cookies and protein bars all flavors. Trully 5 star.And now I can add customer service as well as exeptional.

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Reviewer Name: dan

Review Submission Date: 2022-12-13

Review Title: Harassed for review, but good products
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Review Description: Good products, taste good, good price and good results. Reason for the review is the constant emails asking for a review, which are very annoying, hopefully this will stop them.