Philipraby Reviews

Voted Poor (2/5)

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73 Reviews

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In the Big Sales category

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26% users rated Terrible
33% users rated Poor
8% users rated Average
27% users rated Very Good
5% users rated Excellent
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Introduction:

Philip Raby is a prominent UK-based car dealership and specialist in Porsche models, catering to both new and used car buyers. Their website, philipraby.co.uk, serves as a comprehensive platform for potential customers to explore and purchase vehicles, as well as access a range of additional services. In this editorial review, we will delve into various aspects of the website to assess its overall quality and value.

Pros and Cons:

Pros:
  • Extensive collection of Porsche cars, including various models, trims, and price ranges
  • Transparent pricing and detailed information for each vehicle
  • Efficient and user-friendly website navigation
  • Responsive and knowledgeable customer service
  • Excellent reputation and positive customer reviews
  • Participation in community events and car shows
  • Wide range of payment options
  • Option for returns and exchanges
  • Attractive promotions and discounts
  • Secure payment processing
  • Reliable shipping and competitive costs
Cons:
  • Limited selection of cars from other brands
  • No loyalty program in place

User Experience:

Philip Raby's website offers a user-friendly experience. The homepage showcases featured cars and provides quick links to browse different Porsche models. The search functionality allows users to filter their preferences based on various criteria such as price, mileage, and model year. The website's responsiveness ensures a seamless experience across different devices.

Pricing and Value for Money:

Philip Raby focuses on delivering competitive pricing for their extensive range of Porsche cars. Their pricing structure is transparent, clearly listing the vehicle's price, specifications, and any additional information. While Porsche cars tend to be premium and high-end, Philip Raby ensures value for money through their best-price guarantee and by providing well-maintained used vehicles.

Customer Service:

Philip Raby prides itself on offering excellent customer service. Their knowledgeable sales team provides personalized assistance, answering inquiries promptly and guiding customers throughout the buying process. The dealership's dedication to customer satisfaction is evident through positive feedback and testimonials from previous buyers.

Product Quality and Selection:

Specializing in Porsche cars, Philip Raby offers a wide variety of models, trims, and years to cater to diverse preferences. The dealership's commitment to quality is exhibited through their rigorous inspection processes, ensuring that each vehicle meets their high standards. This focus on quality ensures customers can purchase reliable and desirable cars.

Website Usability:

Philip Raby's website incorporates a sleek and intuitive design, enhancing overall usability. It allows users to navigate effortlessly through different car categories, access detailed car information, and connect with the dealership easily. The website's loading speed is commendable, ensuring a smooth browsing experience for users.

Returns and Exchanges:

Philip Raby understands that buying a car is a significant investment, and they offer a returns and exchanges policy for added peace of mind. Customers have a specific time frame to return or exchange a purchased vehicle if they encounter any significant issues or find it unsuitable.

Promotions and Discounts:

Philip Raby frequently runs attractive promotions and discounts on selected vehicles, providing customers with opportunities to save money on their purchases. These promotions are often displayed prominently on the website's homepage or dedicated promotional sections.

Reputation:

Philip Raby has built a reputable name in the car dealership industry, particularly in the realm of Porsche vehicles. Their commitment to integrity, trustworthiness, and customer satisfaction has established them as a reliable source for buying Porsche cars in the UK. Positive reviews and testimonials from satisfied customers further solidify their reputation.

Payment Options:

Customers purchasing from philipraby.co.uk have various payment options available to them. These include traditional methods such as bank transfers, as well as electronic payment options like PayPal and credit/debit cards. The flexibility in payment options ensures convenient transactions for customers.

Loyalty Programs:

While Philip Raby does not currently offer a loyalty program, their focus on building long-term relationships with customers is evident through their exceptional customer service and personalized support.

Customer Reviews:

Philip Raby has garnered an extensive collection of positive customer reviews from satisfied buyers who have praised the dealership's transparency, professionalism, and quality vehicles. These reviews, displayed prominently on their website, signify the trust customers place in Philip Raby.

Community Involvement:

Philip Raby actively participates in community events and car shows, fostering an engaging and vibrant automotive community. Their involvement highlights their commitment to sharing their expertise and passion for cars with fellow enthusiasts.

Shipping and Costs:

Philip Raby ensures reliable shipping of purchased vehicles to customers, both within the UK and internationally. Shipping costs are calculated based on the destination, and transparent information regarding shipping fees is provided upfront during the purchasing process. The dealership aims to keep shipping costs competitive without compromising on the safety and security of vehicle transportation. In conclusion, philipraby.co.uk stands out as a reputable, customer-centric platform for purchasing Porsche cars in the UK. With a wide selection of quality vehicles, transparent pricing, excellent customer service, and a seamless website experience, Philip Raby provides a trustworthy and enjoyable car buying journey. Their commitment to exceeding customer expectations, participating in community events, and maintaining a positive reputation sets them apart in the automotive industry.