Philo User Reviews

Introduction

Philo.com is a live and on-demand streaming service that offers an affordable way for users to access top-quality TV channels at a lower cost. The company has been around since 2009 and is known for its mission to deliver the best cable TV alternatives to consumers at a reasonable price. With over 60 channels, Philo.com offers a wide range of programming, including entertainment, news, and sports channels.

Pros and Cons

Pros: - Affordable pricing - No long-term contracts - User-friendly interface - Customizable channel selection - Extensive on-demand library Cons: - No local or sports channels - Limited device compatibility - No DVR or parental control features

User Experience

Philo.com offers a user-friendly interface with easy navigation and personalized channel selection. Users can also access an extensive on-demand library that includes TV shows, movies, and other content for free. However, the platform's device compatibility is limited, and it does not offer DVR or parental control features.

Pricing and Value for Money

Philo.com offers two pricing options: $25/month for 60+ channels or $20/month for 50+ channels, with no long-term contract required. Compared to its competitors, Philo.com offers affordable pricing, making it an excellent value for money.

Alternatives

Other popular streaming platforms similar to Philo.com include Sling TV, Hulu Live TV, and YouTube TV.

Customer Service

Philo.com's customer service offers extensive online FAQs and support through email and social media. However, the platform does not offer phone support, making it difficult to reach customer service representatives.

Product Quality and Selection

Philo.com offers a broad selection of channels that include top-rated TV networks like AMC, Discovery, and Comedy Central. The platform's on-demand library provides a vast range of TV shows, movies, and other content.

Website Usability

Philo.com's website is well-organized, with easy navigation that makes it easy for users to access and enjoy channels and on-demand content.

Returns and Exchanges

Philo.com's return policy does not apply as the platform offers an online streaming service rather than physical products.

Promotions and Discounts

Philo.com sometimes offers special promotions to new subscribers, such as a free trial period, discounted prices for the first month, and other offers.

Reputation

Philo.com has a solid reputation for providing high-quality TV programming at affordable prices. The platform has received positive reviews from experts and users, making it a popular and reliable streaming service option.

Payment Options

Philo.com accepts credit and debit card payments from Mastercard, Visa, American Express, and Discover.

Loyalty Programs

Philo.com does not offer any loyalty programs or rewards for its subscribers at this time.

Customer Reviews

Philo.com has garnered positive customer reviews, with users praising its affordable pricing, wide range of channels, and extensive on-demand library.

Community Involvement

Philo.com has a significant social media presence and regularly engages with its community through Facebook, Twitter, and Instagram.

Shipping and Costs

Philo.com's streaming service does not entail any shipping costs, as it is an online service. The platform's pricing structure is already affordable and does not include any additional costs or hidden fees.