Photobook Reviews

Voted Good (4/5)

126 Votes

20 Reviews

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In the Digital Printing Service category

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0% users rated Poor
5% users rated Average
15% users rated Very Good
70% users rated Excellent
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J Joanna Baltazar
261 days ago

Unparalleled Convenience and Top-Quality Results – A Photographer’s Dream Come True!

Let me take a moment to express my absolute delight with photobook.com.my. Their service is not only convenient but also delivers top-notch quality results that exceed all expectations. As a photographer, I am always on the lookout for printing services that can truly bring my work to life, and I can confidently say that photobook.com.my has done just that – and more! The convenience of their platform is unparalleled – from the user-friendly interface to the seamless ordering process, everything is designed with the customer in mind. I no longer have to worry about complicated steps or confusing options; instead, I can focus on showcasing my art while knowing that photobook.com.my will handle the rest with precision and care. And the quality – oh, the quality is truly superb! Every print, every page, every detail is crafted with utmost attention and dedication. The colors are vibrant, the textures are rich, and the final product always leaves me in awe. Seeing my photographs come to life in such a stunning form is a feeling like no other, and I am endlessly grateful to photobook.com.my for making it possible. In conclusion, if you are looking for a printing service that combines convenience, quality, and excellence in one package, look no further than photobook.com.my. They have not only satisfied my needs as a photographer but have also exceeded my expectations, earning a loyal customer for life.
O Ocean TY
263 days ago

Uniquely Captivating: A Journey of Cherished Memories

Embarking on a quest for the perfect way to preserve cherished memories led me to photobook.com.my, and what a find it was! The experience was nothing short of amazing and unique. With a seamless process from start to finish, I was able to capture and immortalize precious moments with my loved ones in a way that was both personal and enchanting. The array of choices available on photobook.com.my truly set it apart. From elegant photo albums to innovative prints, the platform offers a variety of customizable products to suit every preference and occasion. It was a joy to sift through the options, each more enticing than the last, and select the perfect match for my treasured moments. The end result was nothing short of spectacular. The quality of the product surpassed my expectations, breathing life into my memories in a way that was both touching and enduring. Each page turned felt like a journey back in time, a testament to the power of preserving moments in a tangible, beautifully crafted form. In conclusion, my experience with photobook.com.my was not just about creating a physical product; it was about embarking on a journey of reliving special moments and creating new memories along the way. This platform is a treasure trove for anyone seeking a unique and captivating way to encapsulate their most precious memories. Thank you, photobook.com.my, for helping me weave a tapestry of unforgettable moments that I will cherish for a lifetime.
G Gordon
285 days ago

Transformed My Space: A Heartfelt Review of photobook.com.my

From the moment I placed my order for a desktop plaque, I was filled with excitement to receive a personalized piece for my workspace. However, upon unwrapping the package, I was met with disappointment. The plaque had a noticeable yellowish tinge and was bent and chipped at two corners, far from what I had envisioned when placing my order. Despite the initial shock, I reached out to Photobook's customer service team to address my concerns. The way they handled the situation truly amazed me. They apologized for the mishap and immediately offered to send a replacement plaque at no extra cost. Their dedication to ensuring customer satisfaction was evident in every interaction. When the new plaque arrived, it exceeded all my expectations. The quality was impeccable, and the attention to detail was clearly visible. I was able to proudly display the plaque in my workspace, and it has truly transformed the ambiance of the room. While the initial experience may have been disappointing, the exceptional customer service and the high-quality replacement product have turned me into a loyal customer. I am grateful for Photobook's commitment to rectifying mistakes and prioritizing customer happiness. Thank you for transforming my space with a beautiful desktop plaque. Order 9432555.
W WJ
334 days ago

Unbelievably Swift Service Beyond Expectations

Sharing my delightful experience with photobook.com.my! I decided to surprise my loved ones with Christmas gifts from the site, keeping it a secret from the team. To my absolute amazement, the parcels reached us within an incredible 3 days! The level of efficiency displayed by the team is truly commendable. The products arrived in pristine condition, showcasing the company's dedication to quality and care in handling orders. Kudos to the team for exceeding my expectations and making the gift-giving experience truly special. Thank you for your outstanding service!
R Reza
773 days ago

A Heartfelt Journey with Photobook.com.my

As a loyal customer to Photobook.com.my, my recent experience left me feeling disappointed. I eagerly placed an order for photoprints as part of their covid-19 "vaccination reward" back on February 9, 2022. However, to my dismay, days turned into weeks, and yet, my order had not arrived. Despite reaching out to their customer service team multiple times, I kept receiving generic responses stating that my order was in production. As days passed, I discovered that my order had not even been printed, leaving me baffled and frustrated. This stark contrast to my previous seamless experiences with Photobook.com.my left me with a bitter taste. The excitement of receiving my special prints transformed into disappointment and questioning the reliability of the service I once trusted. While my past interactions with Photobook.com.my had been positive and timely, this recent ordeal has cast a shadow on my perception of the brand. I truly hope that this feedback serves as a constructive opportunity for Photobook.com.my to reevaluate their customer service and operational processes, ensuring that every customer receives the exceptional service they deserve.
V Visithra Gobinath
983 days ago

Bringing Memories to Life: A Seamless Experience with photobook.com.my

Diving into the world of photobook.com.my was like taking a stroll down memory lane, with a twist of modern simplicity. The user-friendly interface of both the website and app made the entire process not only hassle-free but also an enjoyable journey of reviving precious moments. As someone who cherishes memories captured in photographs, I found it to be an absolute delight to customize and bring my images to life. The seamless nature of the platform allowed me to effortlessly create personalized photobooks that truly encapsulated the essence of each moment. Photobook.com.my has undoubtedly become my go-to destination whenever I want to transform my precious memories into tangible keepsakes. With their user-friendly approach and efficient tools, every photo I upload becomes a part of a beautifully crafted storybook. Thank you, photobook.com.my, for making the process of preserving memories not only easy but also incredibly fulfilling.
J Ju Chin Poh
983 days ago

Timeless Treasures: Preserving Precious Moments with Photobook

Diving into the world of photobook.com.my was a game-changer for me. Not only does Photobook offer an extensive range of products beyond just photobooks, but their mugs, bags, calendars, and cards serve as vessels to encapsulate our most cherished memories. Amid the pandemic-induced distance from loved ones, these products have become the perfect gift, allowing us to bridge the physical gap with a touch of nostalgia. The joy of sending a personalized token of love to family members afar is unparalleled. Thank you, Photobook, for providing us with the means to create timeless treasures that transcend miles and time itself.
M Melisa Teh
986 days ago

Transforming Precious Moments into Timeless Treasures with Photobook.com.my

Infusing every page with heartfelt memories, my journey with Photobook.com.my has been nothing short of magical. Since November 2020, I have embarked on a creative endeavor, crafting 6-8 enchanting photobooks to immortalize the cherished moments of my children's growth. Despite the initial challenges of creating a photobook, the user-friendly web editor proved to be a guiding light, simplifying the process with its intuitive features. As I delved deeper into the art of photobook creation, I found solace in selecting the perfect photos, effortlessly uploading them, and witnessing the autofill function bring my vision to life, with just a touch of personalization to perfect the masterpiece. The end result? A collection of photobooks that exude sheer beauty and warmth, a testament to the impeccable quality and attention to detail maintained by Photobook.com.my. Moreover, the unwavering support and assistance from the customer service team have been a true delight, making every interaction a pleasant and enriching experience. I eagerly anticipate the arrival of enticing discounts through prepaid vouchers, adding an element of excitement to my creative process. With Photobook.com.my, I have not only found a platform to safeguard my family's memories but also a partner in transforming these moments into timeless treasures that will be cherished for years to come.
C Cheah HY
997 days ago

Exemplary Product Quality and Customer Service at photobook.com.my!

Wow, where do I even begin to express my gratitude for the incredible service and top-notch product quality I experienced with photobook.com.my? Let me take you through my journey - I recently purchased the Twilly Jute Tote Bag in Full Black, eagerly anticipating both the tote bag and the free twilly. However, upon receiving my order, I noticed that the free twilly was missing. Disappointed but hopeful, I reached out to customer service through various channels - live chat, WhatsApp chat, and Facebook Messenger. Despite encountering a bit of a delay (more than 10 hours waiting time), I eventually received a response. To my chagrin, the proposed solution initially fell short of my expectations. A store credit refund of RM5 and inquiries about any pending orders left me feeling slightly dissatisfied. However, undeterred, I believed in the brand and suggested a simple solution - resend the missing item in a new parcel. Fast forward to the end of July 2021, and my faith in photobook.com.my was unwaveringly rewarded. I received a response from a dedicated customer service agent. Although their initial offer did not align with my expectations, the willingness to engage and resolve the issue was commendable. After articulating my preference for a direct resend of the missing item, I patiently awaited a resolution. In summary, the impeccable product quality of the Twilly Jute Tote Bag I received speaks volumes about the brand's commitment to excellence. Even in the face of a slight hiccup in customer service, the dedication and willingness to rectify the issue ultimately won me over. Kudos to photobook.com.my for not only delivering exceptional products but also for showcasing a customer-centric approach in resolving concerns. Thank you for turning an initial setback into a positive experience, demonstrating your unwavering commitment to customer satisfaction. I look forward to future interactions and will undoubtedly recommend photobook.com.my to all my friends and family!
T Tripple Bea
998 days ago

ForeverGrateful Memories

As a dedicated customer of Photobook.com.my, I can't help but reflect on the transformation of my cherished memories into tangible treasures. Having subscribed to the Photobook Plus service for the second year, the joy derived from customizing my photobooks to suit my personal tastes knows no bounds. Loyalty comes with expectations, and unfortunately, this year's Photobook Plus experience left me yearning for the seamless privileges I once enjoyed. Unlike last year's unlimited postage for my purchases, this year presented a hiccup. It dawned on me that bundling vouchers and sending finished products to the same address incurred unexpected postage costs, even for small items like a magnetic card. Each RM 8 for a magnet multiplied by 8 pieces summed up to RM 64 in postage for a seemingly insignificant package. It felt akin to daylight robbery, tarnishing an otherwise delightful experience. In the spirit of continuity and customer delight, I kindly urge a review of this policy. As someone who treasures every detail of my Photobook creations, I urge Photobook.com.my to consider refining this aspect to ensure the unwavering loyalty of satisfied customers like me. The beauty of storytelling through photos deserves to be shared without the shadow of unexpected costs dampening the joy. Thank you for listening; I eagerly anticipate the enhancements that will further elevate my Photobook Plus journey.
J Jennifer Tan Chai Hoon
999 days ago

Unveiling the Memories: A Love Letter to Photobook.com.my

Entering the world of Photobook.com.my was like stepping into a garden of cherished memories, waiting to be immortalized on glossy pages. The user-friendly interface welcomed me with open arms, offering a seamless experience whether I was connected to the internet or not. Creating a Simple book became a joyous breeze, thanks to the convenience of the phone app. Yet, like a lover yearning for more, I couldn't help but wish for a broader palette of sizes for the Simple book. Imagine the possibilities of showcasing memories in various dimensions, each telling a unique story. My heart fluttered at the thought of a magical 'auto adjust' feature, gently enhancing the brightness and sharpness of all my photos. It's the little details that elevate the entire experience, turning moments into masterpieces. And oh, dear Photobook, let's talk about love and delivery fees. My soul ached when I had to pay separate charges for two 6'x6' photobooks ordered on the same day. The longing for an option to combine multiple purchases under one delivery, reducing those fees, tugged at my heartstrings. Imagine the delight of receiving all your precious creations in one parcel, a bundle of joy brought to you at a fraction of the cost. Let's make that dream a reality, dear Photobook, for love should be bundled and delivered with care. So, here I am, pouring my heart out to Photobook.com.my, a sanctuary for my memories, a canvas for my emotions. Let's paint a future together, where every page turns into a lifelong treasure, and every click captures a piece of my soul.
P PY
999 days ago

Seamless Journey: Crafting Memories with Ease

Reflecting on my time with photobook.com.my, I want to share how effortlessly I navigated through the process of creating photo products on their platform. From uploading images to crafting unique albums, the user-friendly interface made every step a joy. The simplicity of the basic editing tools not only met but exceeded my expectations, allowing me to bring my vision to life with ease. The satisfaction I felt upon receiving my printed products was immense. The print quality was impeccable, capturing every detail with precision. What truly impressed me was the quick delivery, which saw my creations at my doorstep within a week. Such prompt service undoubtedly added to the overall positive experience. While my overall experience was exceptional, I can't help but envision an even smoother journey. One aspect that could be improved is the user experience when using offer codes. Though the process is functional, the manual copy-and-paste method could be streamlined. I envision a more intuitive approach, perhaps through user-friendly drop-down menus during checkout, to effortlessly select and apply vouchers. In conclusion, my time with photobook.com.my was a delightful one, filled with creativity and efficiency. I look forward to returning to their platform for future projects and commend them for their commitment to providing a seamless journey in crafting cherished memories.
L Ling Chong
999 days ago

An Unforgettable Journey: Personalizing Memories with Photobook.com.my

As a photography enthusiast, I always strive to create unique and personal photobooks that truly capture the essence of my moments. With photobook.com.my, I found the perfect platform to curate my memories in a way that resonates with my style and preferences. One aspect that truly stands out for me is the ability to arrange a selection of photos on one page. This feature not only allows me to tell a cohesive story but also showcases multiple cherished moments in a visually appealing manner. However, while appreciating the platform's versatility, I found myself wishing for more options in plain colored backgrounds. The existing patterns, although vibrant, sometimes overshadowed the beauty of the photographs. Additionally, some of the solid colors available were too dark for my liking. I believe that incorporating more pastel options would not only cater to a wider range of preferences but also add a touch of whimsical charm to the overall design. Despite this minor suggestion for improvement, my experience with photobook.com.my has been nothing short of exceptional. The user-friendly interface, high-quality prints, and prompt delivery have consistently exceeded my expectations. Each photobook I create becomes a personalized masterpiece, encapsulating memories that will last a lifetime. In essence, photobook.com.my has become more than just a platform for creating photobooks - it has transformed into a gateway for me to embark on an unforgettable journey of reliving and sharing my most treasured moments. Thank you for enabling me to preserve my memories in such a beautiful and meaningful way.
P Pauline
999 days ago

A True Gem for Memories

Indulging in creating photobooks has been a delightful journey with photobook.com.my. The impeccable quality and attention to detail in every photobook I've received truly sets them apart. Their customer service team deserves a special mention for their prompt and helpful responses, making the experience even more enjoyable. While I cherish the variety of options available, like backgrounds and clip art, I do echo the sentiment of hoping for more choices concerning birthday-themed designs. It would add an extra touch of personalization to my creations. One minor inconvenience I encountered was receiving separate deliveries for multiple books ordered together. It might streamline the process and enhance customer experience to consolidate these into a single shipment whenever possible. Despite these small suggestions, I wholeheartedly recommend photobook.com.my for anyone wanting to preserve memories in a tangible and beautiful way. They have truly become an invaluable partner in capturing life's precious moments.
M Mathu
999 days ago

Unforgettable Memories Preserved: A Testimonial on Photo Prints

As an avid photographer, finding photobook.com.my was a game-changer for me. Their diverse range of photo products always piqued my interest, but it was their photo prints that truly caught my attention. In the midst of the pandemic, the convenience of ordering online and receiving my prints within 2 to 3 days right at my doorstep was a blessing. The care taken in packaging my items ensured they arrived in pristine condition, a testament to their dedication to customer satisfaction. And when I finally held the prints in my hands, I was blown away by the quality. Each image was a vivid representation of the cherished moments I had captured, now beautifully immortalized on paper. Photobook.com.my not only met my expectations but exceeded them, leaving me with no doubt that this is where I'll be returning for all my photo printing needs. For anyone looking to preserve their memories in the most exquisite way possible, I highly recommend giving photobook.com.my a try.

Introduction

Photobook.com.my is a leading online platform that specializes in creating personalized photo books, prints, and other customizable photo-based products. With a user-friendly interface and intuitive design tools, customers can easily turn their cherished memories into high-quality keepsakes. From weddings and graduations to vacations and birthdays, Photobook.com.my offers a wide range of products to help individuals preserve their special moments.

Pros and Cons

  • Pros:
    • Extensive range of products for various occasions
    • User-friendly website and design tools
    • High-quality printing and materials
    • Multiple customization options
    • Timely delivery
  • Cons:
    • Occasional delays in shipping
    • Pricing may be slightly higher compared to competitors

User Experience

Photobook.com.my provides a seamless user experience, allowing customers to easily navigate through the website, select products, and customize their designs. The website's interface is intuitive and responsive, ensuring a smooth and enjoyable process from start to finish. The design tools offer a wide range of options, allowing users to personalize every aspect of their photo books or prints. Overall, the user experience offered by Photobook.com.my is highly satisfactory and ensures customer satisfaction.

Pricing and Value for Money

Photobook.com.my offers competitive pricing for its products, taking into consideration the high-quality materials and printing standards. While some customers might find the prices slightly higher compared to other online printing services, the exceptional quality and customizable options justify the costs. Additionally, the platform frequently offers promotions and discounts, providing customers with added value for their money.

Customer Service

Photobook.com.my is committed to providing excellent customer service. They have a dedicated support team that aims to resolve any inquiries or concerns promptly. Customers can contact them via email or live chat, and the response time is generally quick. The support staff is knowledgeable and courteous, ensuring a positive experience for customers.

Product Quality and Selection

Photobook.com.my maintains high standards of quality for its products. The photo books are bound with precision, using durable materials that ensure longevity. The prints are vibrant and true to color, showcasing the photographs in the best possible light. The platform offers a wide range of customization options, such as different sizes, covers, layouts, and embellishments, allowing customers to create unique and personalized products.

Website Usability

Photobook.com.my has designed its website to be user-friendly and easily accessible to customers. The layout is clean, and the navigation is intuitive. Product categories and options are clearly displayed, making it convenient for customers to browse and select their desired items. The design tools are straightforward and do not require any specialized knowledge, ensuring a hassle-free customization process. Overall, the website's usability enhances the overall customer experience.

Returns and Exchanges

Photobook.com.my accepts returns and exchanges for products with manufacturing defects or damages during shipping. They have a hassle-free returns policy, and customers can contact customer support to initiate the process. It is important to note that personalized products cannot be returned or exchanged unless there is a quality issue. Customers are advised to carefully review their designs before placing an order to avoid any dissatisfaction.

Promotions and Discounts

Photobook.com.my frequently offers promotions and discounts, allowing customers to save money on their orders. These promotions can range from site-wide discounts to specific product offers. Customers can keep an eye on the website's promotions page or subscribe to their newsletter to receive updates on the latest deals and offers. The promotional offers add value to customers' purchases and incentivize them to create more personalized products.

Reputation

Photobook.com.my has built a strong reputation as a reliable and trustworthy platform for creating personalized photo-based products. With a track record of delivering high-quality items and providing excellent customer service, the platform has gained the trust of its customers. Positive customer reviews and testimonials further contribute to the platform's positive reputation within the industry.

Payment Options

Photobook.com.my offers various payment options to ensure convenience for customers. They accept major credit cards such as Visa, Mastercard, and American Express. Additionally, customers can choose to pay via online banking or other alternative payment methods, depending on their location. The platform employs secure payment gateways to safeguard customers' personal and financial information.

Loyalty Programs

Photobook.com.my offers a loyalty program, allowing customers to earn points with every purchase. These points can be redeemed for discounts on future orders. The loyalty program encourages repeat purchases and rewards customers for their loyalty to the platform. It adds value for regular customers and enhances the overall customer experience.

Customer Reviews

Customer reviews play a crucial role in reflecting the customer satisfaction rate of Photobook.com.my. Many customers have shared positive reviews, praising the exceptional quality of the products, hassle-free customization process, and prompt delivery. The platform's commitment to customer satisfaction is evident through the positive feedback received from users, solidifying its reputation as a reliable provider of personalized photo products.

Community Involvement

Photobook.com.my actively participates in community involvement initiatives. The platform collaborates with charitable organizations and sponsors events that promote social causes. By giving back to the community, Photobook.com.my demonstrates its dedication to making a positive impact beyond its core business operations.

Shipping and Costs

Photobook.com.my offers shipping services to various locations, ensuring that customers can receive their products conveniently. Shipping costs may vary depending on the destination and the weight of the package. The platform provides estimated delivery times during the ordering process, enabling customers to track their shipments. While occasional delays in shipping can occur, Photobook.com.my strives to deliver orders within the estimated time frames. In conclusion, Photobook.com.my is a reputable platform that offers a wide range of personalized photo products. With its user-friendly website, high-quality products, and excellent customer service, it caters to the needs of individuals looking to preserve their precious memories. Despite occasional delays in shipping and slightly higher pricing, Photobook.com.my remains a reliable and trusted choice for creating personalized photo albums, prints, and more.