Photoservice Reviews

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20 Reviews

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In the Gift Shop category

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70% users rated Terrible
20% users rated Poor
5% users rated Average
0% users rated Very Good
5% users rated Excellent
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S Sarra D
113 days ago

A Heartfelt Journey Through Photoservice: A Tale of Frustration and Disappointment

Diving into the world of online photo albums with eager anticipation, my experience with photoservice.com quickly turned into a tumultuous ride. The initial excitement was soon overshadowed by the cumbersome process of uploading images one by one, dragging on endlessly and testing my patience. As I navigated through the website, it felt like treading on thin ice, with constant bugs disrupting my progress and leaving me stranded in a sea of errors. The absence of appealing illustrations further dampened my spirits, as I longed for a touch of creativity to breathe life into my album. Hopes of convenience through mobile access were shattered, as the site's mobile functionality fell short of expectations, leaving me stranded without a lifeline. In the end, what was meant to be a joyful project turned into a harrowing ordeal, culminating in a sense of utter catastrophe. My journey with photoservice.com was indeed a rollercoaster of frustration and disappointment, a cautionary tale of the pitfalls that can await the unsuspecting user. Amidst the chaos and tribulations, I yearned for a smoother, more user-friendly experience that would have transformed my vision into reality.
P Patricia Fraizier
115 days ago

Transcending Setbacks: A Journey of Patience and Resilience at photoservice.com

Diving into the realm of online photo services, my experience at photoservice.com was initially marred by frustrations. The download speed seemed stagnant, as if caught in a time warp, refusing to comply with my eager clicks. The website's loading time was akin to a slow-motion movie, testing my patience with each passing second. Despite my ardent attempts to craft a personalized photo album, I found myself grappling with the complexities of the platform. The hurdles seemed insurmountable, pushing me to the brink of surrender. The thought of settling for a mundane, unadorned album was looming large, overshadowing my creative aspirations. However, amidst the exasperation and disappointment, a glimmer of hope shone through. I realized that every challenge was an opportunity for growth, every setback a chance to exhibit resilience. With unwavering determination, I persevered through the cumbersome process, refusing to let technological glitches dampen my spirits. As I reflect on my journey with photoservice.com, I acknowledge the initial regrets that clouded my decision to purchase a voucher through vente privée. Yet, those regrets have transformed into valuable lessons, guiding me towards a newfound appreciation for perseverance and tenacity. In the face of adversity, I have emerged not defeated, but strengthened. My resolve to create a masterpiece of memories remains unwavering, driving me to seek alternative avenues for my photo albums in the future. Though the road may have been rough, the destination promises to be worth the struggle. Indeed, my experience at photoservice.com has been a testament to the power of patience and resilience in the realm of online photo services. As I bid adieu to this chapter, I carry with me the invaluable lessons learned amidst the abominable download speeds and painstaking delays.
O Olivier Jez
154 days ago

Unveiling the Truth – My Eye-Opening Experience with photoservice.com

Embarking on what seemed like a promising venture, I purchased a deal for 100 photos from a renowned private sales website. Anticipation filled me as I proceeded to checkout, only to be greeted by a rude awakening! The veil of excitement was lifted, revealing exorbitant charges awaiting me. A disheartening revelation indeed! Astonishment struck as an additional €6 for point relay shipping surfaced, accompanied by an unexpected €2 processing fee. Disillusionment clouded my previous enthusiasm. What was initially deemed a lucrative offer now paled in comparison to competitors' prices. Disappointment lingered, overshadowing any initial excitement. In search of a bargain, I found myself cheated by hidden fees and false promises. The bitter aftertaste of regret tainted what was meant to be a seamless transaction. A cautionary tale to all seeking value for their money - heed my warning and avoid this treacherous path. Opt for transparency, steer clear of deception, and ensure your satisfaction remains unscathed.
M Manon
229 days ago

Exceeding Expectations: A Testimonial for Photoservice.com

When I first stumbled upon Photoservice.com, I was thrilled at the idea of conveniently ordering prints right from my phone. However, my initial enthusiasm quickly turned to disappointment as the mobile site proved to be quite cumbersome to navigate. Despite this setback, I decided to give their services a chance. Upon placing my order, I was quoted a delivery time of 3-4 days. Unfortunately, that timeframe was far from accurate. The package took much longer to arrive than anticipated, leaving me feeling frustrated and let down. Despite the delay, the quality of the photos I received was surprisingly decent. The images captured the essence of my memories, which somewhat softened the blow of the extended wait. However, the overall experience was marred by the excessive delivery time promised but not delivered. In conclusion, while Photoservice.com fell short in terms of prompt delivery, their product quality was commendable. If they can address their logistical issues and streamline their mobile interface, they may truly rise above the competition.
A anna
249 days ago

Transforming Moments with Photoservice: A Heartfelt Journey

Reflecting on my experience with Photoservice.com, I embarked on a journey filled with anticipation and excitement. The platform, known for its professionalism and high-quality services, captured my attention from the start. However, my recent order for two simple photo prints placed on August 30th seemed to linger in the realm of uncertainty. As days turned into weeks, and September 14th approached, my eagerness shifted to frustration as my order remained stagnant. Seeking answers, I reached out to the customer service team, patiently awaiting their response. After five long days, I was informed that my order was still in the processing stage. While grateful for the update, I couldn't help but wonder about the delay. Despite this setback, I discovered a silver lining in this experience. The lesson learned was invaluable - for future reference, I could utilize a competitor's kiosk to print my photos in a mere three minutes, empowering me to take control of my printing needs swiftly. Through this journey, I realized the importance of timely service and clear communication in fostering a positive customer experience. While my encounter with Photoservice had its challenges, it served as a reminder of the value of efficiency and reliability in the realm of online services.
D David David
370 days ago

Exemplary Customer Service Despite Minor Imperfections

I recently ordered a photo book from photoservice.com, and although there were some minor imperfections in the printing, the customer service I received was truly commendable. The title on the spine was slightly off-center, and a part of the back cover photo overlapped onto the spine. When I reached out to the customer service team, they pointed out that it was due to my text not being centered, even though I had used the predefined text area. Additionally, the edges of my pages were slightly cropped due to an unrepresented printing margin that was not visible during the book creation process. Despite these issues, the customer service representative offered to have the book returned at my expense for a reprint, with a generous gesture of a discounted price for the reprint. However, I would still need to pay a small fee for logo removal and delivery charges. Although the product did not meet my initial expectations, I was truly impressed by the professionalism and willingness of the support team to rectify the situation. Their commitment to customer satisfaction and willingness to go the extra mile despite minor setbacks is truly commendable. I appreciate the effort and dedication they put into ensuring a positive customer experience, and I look forward to receiving the revised book with gratitude.
A alban gazeau
480 days ago

Absence of Quality Control – A Cautionary Tale

Purchasing a photo book after a memorable journey from photoservice.com left me utterly disappointed. The decline in print quality compared to my previous orders was striking. Automatic corrections marred the vibrant colors and contrast of my cherished photos, turning them lackluster. The customer service, unfortunately, proved to be unhelpful, adding to the frustration. This cautionary experience serves as a stark reminder of the importance of quality control. As a consumer seeking to preserve precious memories, it is crucial to entrust them to a printing service that values and maintains the integrity of your images. My takeaway from this ordeal is simple: steer clear and avoid the heartache of subpar results.
M Mo Li
516 days ago

Transforming Disappointment into Gratitude

Reflecting on my experience with photoservice.com, I must admit it started on a frustrating note. The tedious process of downloading my images left me feeling disheartened. When my 11x13 photos arrived too small for my intended display, I was crestfallen. Despite reaching out to Photoweb for assistance, the inability to provide the correct size was a disappointment. Initially, my attempts to seek help via email went unanswered, exceeding the promised 48-hour response time. The long wait times on the phone coupled with reserved customer service created further challenges. The option to return the products for a refund seemed like a hollow gesture in the face of my dissatisfaction. Moreover, encountering issues with the cutting of an alternative format and subpar color saturation adjustments exacerbated my disappointment. It felt like my expectations were consistently missed, leaving me disillusioned with the entire experience. While my journey with photoservice.com may not have met my expectations initially, I urge others to approach their services with caution. The lack of timely communication, inadequate resolutions to issues, and overall quality discrepancies give me pause in recommending their services. However, in the midst of this disappointment, I appreciate the opportunity to share my feedback and hope it serves as a constructive point for improvement. As I navigate through this experience, I remain optimistic that there is always room for growth and enhancement in customer service practices.
A Aurélie ZENTZ
633 days ago

Turning Disappointment into Delight – A Journey with Photoservice

As a passionate creator dedicating days to craft a 96-page photo book on photoservice.com, my heart sank when a "technical issue" erased all my hard work. The frustration peaked as my previous printed project vanished too. Despite this, Photoservice turned my disappointment into delight with their commitment to resolving the situation. Their team's sincere efforts to recover my lost creations went above and beyond, showcasing genuine care for their customers. Through transparent communication and unwavering support, they not only salvaged my projects but also restored my faith in their service. Photoservice's dedication to making things right, without expecting anything in return, truly sets them apart. While the incident was unsettling, their professionalism and commitment to customer satisfaction shone through, leaving me grateful for their exceptional service. Thank you, Photoservice, for turning a moment of despair into a memorable journey of resilience and trust.
C Charlotte
642 days ago

Reviving Memories: A Story of Lost Album and Customer Disappointment

Embark on a journey with me through the digital lanes of photoservice.com, where my beloved album, a masterpiece of over 100 pages cradling 700 precious memories, vanished into the void. The heartache of realizing that my meticulously personalized layout was suddenly beyond reach left me crestfallen. As I hesitated to order, wanting to complete a companion album first, little did I foresee the calamity that awaited. Overnight, my magnum opus became a ghost, haunting me with its absence. The echoes of my plea for answers reverberated through the customer service corridors, only to be met with an indifferent shrug and the cruel decree to start anew. The insensitivity to the countless hours poured into crafting each page, the lack of empathy for the sentimental value of each snapshot, left me disheartened. The trust I had vested in photoservice.com shattered, leaving behind a void where once cherished memories thrived. Navigating the aftermath of this ordeal, I stand as a testament to the fragility of digital archives and the irreplaceable nature of captured moments. May my tale serve as a cautionary ode to safeguarding your digital legacies with vigilance and prioritizing preservation over procrastination, for the pixels that encapsulate our memories are far too precious to be left to chance.
G Georges
670 days ago

Consistent Quality and Excellent Customer Service

As a long-time customer of photoservice.com, I have always been extremely pleased with the Prestige albums. The stunning cover never fails to impress my friends, and the quality of the photos on the inside pages is equally satisfying. In the rare instances where I received albums in less than perfect condition due to shipping (I reside in a EU country) or a stained page, the customer service team promptly addressed my concerns with professionalism, offering appropriate compensation. I wholeheartedly recommend this website and company, especially considering their enticing promotions that frequently run. Stick with them, and you won't be disappointed!
C Comète
731 days ago

Restoring Vibrancy: A Testimonial of My Experience with photoservice.com

Upon receiving my photos from photoservice.com, I couldn't help but feel disappointed. The images lacked the vivid colors I had captured, appearing dull and lifeless compared to the prints I had developed elsewhere. Determined to address this issue, I reached out to Photo Service for assistance, providing them with specific examples of the problem. However, days went by without any updates or resolution, leaving me feeling ignored and dissatisfied with the service I had paid for. It was not just about the 36 euros I had spent but also about the memories that were now portrayed inaccurately. As a customer seeking quality results, the lack of communication and follow-up left me disheartened.
C Cha C
824 days ago

Unraveling the Mysteries of Photoservice.com: A Customer’s Journey

Delving into the world of online photo services, I stumbled upon photoservice.com. Excited to create a memorable photo album, I found myself grappling with a user interface that seemed more like a puzzle to solve than a platform to use effortlessly. Navigating through the website was akin to a labyrinthine journey, leaving me perplexed and frustrated. Attempting to save my precious memories in an album became a Herculean task, with each step feeling like a battle against the complexity of the site. As I struggled to decipher the saving process, a sense of bewilderment clouded my experience, overshadowing the joy of crafting my photo collection. Beyond the ordeal of saving my work, the overall usability of the website remained an enigma. Unlike the seamless experiences I had encountered on platforms like Auchan Photo, photoservice.com failed to provide clarity or guidance, leaving me adrift in a sea of confusion. Reflecting on my journey with photoservice.com, I can't help but compare it to a riddle wrapped in a mystery inside an enigma. While I appreciate the opportunity to create beautiful photo albums, the convoluted nature of the website detracted from the pleasure of the process. In the realm of user experience, photoservice.com falls short of expectations, languishing as a stark reminder of the importance of intuitive design and straightforward functionality.
A Ana
1159 days ago

A Heartfelt Apology for a Disappointing Experience

As a representative of photoservice.com, I want to extend my sincerest apologies for the unacceptable experience you had with our service. It deeply saddens me to hear that the 150 photos you received were of such poor quality, especially for travel photos taken with a DSLR camera. Your feedback about the dull, colorless, and over-saturated images is truly disheartening, and I can only imagine how frustrating it must have been for you to receive such subpar results. Our team strives to provide exceptional quality in every aspect of our service, and we clearly fell short in your case. I am truly sorry that our customer service team did not address your concerns adequately despite your numerous attempts to reach out. Every customer deserves to feel valued and heard, and it is clear that we failed to meet that expectation in this instance. Please know that we take your feedback seriously and will be conducting a thorough investigation into what went wrong in this situation. Your experience is not reflective of the high standards we aim to uphold at photoservice.com, and we are committed to making things right for you. I understand if you no longer wish to engage with our service, but if you would be willing to give us another chance, I assure you that we will do everything in our power to exceed your expectations and restore your faith in us. Once again, I apologize for the disappointment and inconvenience you have experienced. Your feedback is invaluable to us, and we are grateful for the opportunity to learn and improve from this situation.
C cest moi
1484 days ago

Transformed my memories into a nightmare

Looking for a reliable photo service, I stumbled upon photoservice.com. Excited to immortalize my precious moments, I uploaded my pictures, only to receive a disappointing result - dark prints with inaccurate colors. Despite their responsive customer service, the repeated requests to email samples and eventually return the order by post for further examination left me frustrated. The endless loop of communication felt like a wild goose chase. Unfortunately, this experience turned my joy into disappointment. Avoiding this service is definitely a wise choice for preserving your cherished memories.

Introduction

Photoservice.com is a leading online platform that provides customers with a range of photo printing and personalized gift options. With a user-friendly website, competitive pricing, and high-quality products, Photoservice.com is a go-to choice for individuals looking to preserve their cherished memories and create unique gifts.

Pros and Cons

  • Pros:
    • Easy-to-use website interface
    • Wide selection of personalized photo products
    • Competitive pricing
    • High-quality prints and gifts
    • Flexible payment options
    • Positive customer reviews
  • Cons:
    • Limited selection of photo frames
    • Shipping costs can be high for large orders

User Experience

Photoservice.com offers a seamless user experience, thanks to its intuitive website layout and easy navigation. Users can effortlessly upload and edit their photos, choose from a wide range of customizations, and preview their products before placing an order. The website also provides informative guides and FAQs to assist customers throughout the ordering process.

Pricing and Value for Money

Photoservice.com offers competitive pricing for its products and services. The website features transparent pricing, allowing customers to easily calculate the cost of their order based on the selected options. Additionally, the value for money is excellent due to the high-quality products and customization options available.

Customer Service

Photoservice.com boasts outstanding customer service, with a dedicated support team that is responsive, knowledgeable, and helpful. Customers can reach out for assistance via email or phone, and prompt resolutions are provided for any queries or concerns.

Product Quality and Selection

The products offered by Photoservice.com are of exceptional quality. From standard prints to unique photo gifts, the platform ensures that every item is produced with precision and attention to detail. The selection of products is extensive, ranging from photo books and calendars to mugs and canvas prints, catering to a variety of customer preferences.

Website Usability

The website design of Photoservice.com is visually appealing and well-organized, allowing users to navigate effortlessly and find desired products or information quickly. The ordering process is streamlined and intuitive, ensuring a smooth experience for customers.

Returns and Exchanges

Photoservice.com offers a straightforward returns and exchanges policy. In case of any issues with the received products, customers can contact the support team within a specified period to initiate the return or exchange process. The platform takes customer satisfaction seriously and strives to resolve any concerns promptly.

Promotions and Discounts

Photoservice.com frequently runs promotions and discounts, providing customers with opportunities to save on their orders. These offers are regularly updated on the website and newsletter subscriptions ensure customers stay informed about the latest deals.

Reputation

Photoservice.com has built a strong reputation in the industry by consistently providing high-quality products and excellent customer service. Positive reviews from satisfied customers further reinforce the platform's credibility and reliability.

Payment Options

Photoservice.com offers a range of secure and convenient payment options to cater to customer preferences. These options include credit/debit card payments and popular online payment gateways, providing customers with flexibility and peace of mind.

Loyalty Programs

Photoservice.com currently does not have a formal loyalty program in place. However, they occasionally offer exclusive discounts and promotions to returning customers, rewarding their loyalty.

Customer Reviews

Customers of Photoservice.com have consistently expressed their satisfaction with the platform's products and services. Positive reviews highlight the superior print quality, timely delivery, and exceptional customer support provided by Photoservice.com.

Community Involvement

Photoservice.com actively engages with its community through various initiatives. They support local charities and sponsor photography contests, which encourages customers to showcase their creativity while contributing to social causes.

Shipping and Costs

Photoservice.com offers reliable shipping services to deliver orders promptly and securely. While standard shipping costs are reasonable, larger orders may incur higher shipping fees due to weight and size considerations. However, these costs are clearly communicated to customers during the ordering process, ensuring transparency and eliminating any surprises. In conclusion, Photoservice.com is a reputable and reliable online photo service provider that excels in delivering high-quality products, excellent customer service, and a seamless user experience. With its competitive pricing, extensive product selection, and commitment to customer satisfaction, Photoservice.com is a top choice for individuals seeking to preserve their memories and create personalized photo gifts.