Physioroom Reviews

Voted Good (4/5)

34224 Votes

20 Reviews

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In the Fitness and Nutrition Service category

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10% users rated Terrible
0% users rated Poor
5% users rated Average
20% users rated Very Good
65% users rated Excellent
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N Nick C
57 days ago

Unwavering Support in Times of Need

Upon encountering a challenging moment with physioroom.com, I found myself in dire need of a wrist/thumb brace due to a suspected injury. The urgency of the situation was heightened by the necessity of an MRI. Despite the setbacks and delays, a beam of hope shone through the customer service representative Anita. Her reassurance and commitment to resolving the issue by arranging a replacement brace for next-day delivery spoke volumes. The continuous updates and the personalized attention received during this stressful time were truly comforting. The dedication shown by Anita and the team at physioroom.com in rectifying the situation indicated a genuine care for their customers' well-being. Even amidst the initial setbacks, their unwavering support and efforts to make things right demonstrated a commitment to customer satisfaction. Although the journey was not without its challenges, the resolution and the sincerity displayed by the team restored my faith in their brand. While my trust was momentarily shaken, the proactive measures taken to address the issue showcased their reliability and genuine concern for customer welfare. Despite the past disappointment, the recent experience resonated positively, emphasizing the importance of exceptional customer service and dedication to customer needs. In moments of uncertainty and urgency, the support extended by physioroom.com was truly invaluable. Their responsiveness and genuine care serve as a testament to their commitment to customer satisfaction. I am grateful for their assistance during a challenging time and would recommend physioroom.com for their exceptional customer service and dedication to customer well-being.
S Suzanne
74 days ago

Don’t purchase from this firm until you…

My assessment for physioroom.com Don't purchase from this firm until you're 100% certain of what you're ordering. I bought a knee help,which after 1 put on proved to be completely unsuitable regardless of their description saying it could be. Physioroom have refused to simply accept the return and simply stopped speaking.
S Steve D
207 days ago

Above and Beyond: A Testimonial of Exceptional Service and Quality Goods

Let me share my remarkable experience with Physioroom.com. I recently encountered an issue with my order, and in a moment of panic, I reached out to their customer service team. To my surprise, Katie promptly responded and effortlessly resolved my problem, putting my mind at ease. The revised order was delivered right on schedule, exactly as expected. The level of customer service I received from Physioroom.com was nothing short of fabulous – it exceeded all my expectations. Not only did they address my concerns with efficiency and professionalism, but the quality of the products I received was exceptional. From start to finish, the entire process was seamless, thanks to their dedicated team and top-notch merchandise. I extend my heartfelt gratitude to Physioroom.com for going above and beyond to ensure customer satisfaction. Thank you for your outstanding service and for offering such fantastic products. You have truly earned a loyal customer in me. - Steve.
M Mark Hutchings
270 days ago

Revolutionizing Recovery: A Game-Changer!

As a concerned parent, I turned to physioroom.com for their Deluxe air foot/ankle fracture boot to aid my daughter's healing journey. This remarkable boot not only offered unparalleled comfort but also delivered exceptional support, easing her discomfort and facilitating a smoother recovery process. Despite its impeccable qualities, a slight hiccup in delivery time dimmed the overall experience. A well-deserved 4 stars for this groundbreaking product that revolutionized our approach to rehabilitation.
A Anastasija Zubareva
295 days ago

Revolutionizing My Sleep: A Tale of Support and Comfort

Let me tell you about my journey with the orthopaedic pillow from PhysioRoom! It has been a game-changer for my sleep quality. The past few weeks have been a dream – all thanks to this magical pillow that has transformed my nights into restful experiences. Although I encountered a minor hiccup with the delivery, the PhysioRoom support team proved to be angels in disguise. Their swift response and dedication turned my frown upside down. Despite a slight delay, their commitment to resolving the issue showcased true customer care. With such exceptional service and a product that exceeded my expectations, I am thrilled to have found PhysioRoom. The comfort and support provided by the orthopaedic pillow have made a significant difference in my life. I am grateful for their assistance and look forward to future purchases with confidence!
T teresa templeton
673 days ago

Turning Disappointment into Satisfaction: A Honest Review of physioroom.com

Upon my recent experience with physioroom.com, I must confess that I initially felt a slight disappointment in their service. Encountering a hiccup with the free delivery option and having to resort to paying for next day delivery was not the smooth start I had hoped for. The subsequent delay in the delivery process only added to my frustration. The broken tracking link further compounded my concerns about the professionalism of their operations. However, I took a leap of faith and reached out to their customer service via email. To my relief, they promptly provided me with an alternate tracking link, demonstrating a genuine effort to address my issues. In my conversations with their team, I highlighted my dissatisfaction and requested a refund for the delivery charge. I was pleasantly surprised by their swift response and commitment to resolving the matter without hesitation. Their willingness to rectify the situation without any quibble or delay left a positive impression on me. While there were hitches along the way, I appreciate the effort and responsiveness of physioroom.com in addressing my concerns. Moving forward, I believe that refining their tracking system and possibly reconsidering their delivery partners could greatly enhance the overall customer experience. Despite the initial setbacks, I am inclined to give physioroom.com another chance in the future. With improvements in key areas, I am optimistic that they have the potential to provide a more seamless and customer-centric service.
V Val Pope
674 days ago

Incredible Relief: Gel Insoles for Healing Ankles!

Embarking on a journey of recovery after sustaining two severe ankle injuries, one being a break and the other a bad sprain, left me seeking a solution for comfort and support. When my physiotherapist suggested purchasing gel insoles from physioroom.com, I was both hopeful and hesitant. However, upon receiving the insoles promptly, I was amazed by their immediate impact. The gel insoles not only provided the much-needed support for my injured ankles but also offered a level of comfort that I hadn't experienced before. Their innovative design seemed tailor-made for my specific needs, easing my discomfort significantly. The relief I felt was beyond gratifying, and the insoles have become an integral part of my daily routine. Physioroom.com's prompt service and top-notch product quality have truly impressed me. The professionalism and efficiency displayed by their team reflect a genuine commitment to customer satisfaction. I am grateful for the invaluable support these gel insoles have provided during my recovery journey. Thank you, physioroom.com, for being a beacon of relief in my healing process.
H Harold
683 days ago

A Lifesaver at an Unbeatable Price – A Heartfelt Testimonial

When I stumbled upon physioroom.com, little did I know that it would become my go-to place for quality products at unbelievable prices. The product I purchased not only met but exceeded my expectations, truly aiding in my recovery process. The value for money was exceptional, making me a loyal customer in an instant. However, no journey is without its bumps, and mine involved a minor roadblock with the delivery service. The courier service, unfortunately, required a signature for delivery, causing inconvenience as they refrained from leaving the parcel in a safe place as usual. While this issue was beyond the control of the company, it led me to suggest considering alternative courier services for more seamless deliveries. Despite this slight hiccup, my overall experience with physioroom.com was nothing short of fantastic. The effectiveness of the product combined with the affordability has made me a firm believer in their offerings. I cannot recommend physioroom.com enough for anyone in need of quality products without breaking the bank.
S Spencer W-H
684 days ago

A Trusted Partner in Healing: My Experience with Physioroom

Physioroom.com has been a lifesaver for me multiple times. Their products have consistently exceeded my expectations in terms of quality and affordability. Navigating their website is a breeze, making the shopping experience a delight. The cherry on top is their swift and secure delivery, ensuring that I receive my items in perfect condition and on time. I wholeheartedly endorse Physioroom and will undoubtedly be returning for my future needs. Trust them to be your partner in your healing journey!
L Linda H
703 days ago

Life-Changing Support from Physioroom

Embarking on my journey with Physioroom has been nothing short of phenomenal. In a time of vulnerability post-accident, the impeccable service of the website and the swift order processing provided me with much-needed reassurance. After breaking my ankle and encountering ligament strains, the ankle strapping purchased from Physioroom became a beacon of hope during my recovery. Transitioning from a bulky NHS boot to their lightweight yet secure brace was a game-changer. The incorporation of laces and figure-of-8 webbing on the velcro instilled confidence in me, preventing any unfortunate twists during my early healing stages. Physioroom not only delivered a product but also delivered on their promise of exceptional support and care. The affordable yet high-quality brace surpassed my expectations, enabling me to navigate my recovery with newfound confidence. I wholeheartedly recommend both the supplier and the product to anyone seeking reliable support during their healing journey. Thank you, Physioroom, for being a pillar of strength and reliability in my healing process.
J Jayne Hart
710 days ago

Exceptional Care and Quality Products at Physioroom

From the moment I landed on physioroom.com, I was greeted with a level of service that I can only describe as exceptional. The quality of their products matched their dedication to customer care, making my overall experience truly top-notch. While their product range impressed me, there was a slight hiccup with the delivery process. The promise of next-day delivery didn't align with my experience, which was a slight disappointment. However, it's worth noting that this issue lay with the delivery company, Hermes, and not with Physioroom themselves. Despite this, I can't help but commend Physioroom for their outstanding service and product offerings. Their attention to detail and commitment to customer satisfaction shine through. I would highly recommend Physioroom to anyone in search of quality physio products with top-class service.
P Paul Hickey
716 days ago

Regaining Mobility and Strength with Physioroom’s Physio Balls

After experiencing a boxers fracture to my 5th metacarpal, I was determined to regain strength and mobility in my hand and wrist. That's when I discovered Physioroom's physio balls, and they have been a game-changer for me. Not only were the physio balls ideal for my injury, but they were also delivered promptly, allowing me to start my recovery journey sooner rather than later. The reasonable price made it even more accessible for me to invest in my rehabilitation. Thanks to Physioroom, I have been able to effectively strengthen my hand and wrist, and I wholeheartedly recommend their products to anyone facing a similar challenge. Their commitment to quality and efficiency truly sets them apart in the realm of physiotherapy equipment.
G Gillian Fullwood
722 days ago

Proud of the service and immediate…

My overview for physioroom.com Proud of the service and immediate supply obtained of the objects ordered. Sadly you not inventory the merchandise after discovering out ordering the second time. Once more although can not fault the service obtained in a immediate e-mail explaining and the quickness of the refund obtained.
J June Davies
725 days ago

Life-changing Support and Exceptional Care at Physioroom.com

Finding a solution for a wrist injury can be a challenging journey, but Physioroom.com made it seamless and effective. My recent experience with them has truly been exceptional. From the moment I placed my order for various items tailored to aid my wrist injury, I was impressed by the prompt delivery - within just a few days, the products were at my doorstep, ready to make a difference. Among the items I received, the wrist splint has truly been a game-changer for me. Its design and quality have provided the support and comfort I needed during my recovery process. However, no process is without its hiccups, and a damaged heat pack upon arrival could have been a setback. But, the outstanding customer service team at Physioroom.com swiftly turned this around. A quick email explaining the situation led to an immediate refund, showcasing their dedication to customer satisfaction and care. This level of commitment and quality service has undoubtedly earned my trust and loyalty. Knowing that Physioroom.com values its customers' experiences and promptly addresses any concerns gives me peace of mind. Should the need for physiotherapy products or support arise again in the future, Physioroom.com will be my go-to without a second thought. Thank you for your excellent products and service, Physioroom.com - you have made a significant impact on my recovery journey.
M Mr P W Wiltshire
725 days ago

Exceptional Service and Swift Issue Resolution at physioroom.com

Upon receiving my order from physioroom.com, I encountered a slight hiccup with the wrong size being sent initially. Despite some difficulty in locating the customer service contact information on their website, once I connected with their team, my experience took a positive turn. The staff I dealt with were incredibly helpful, swiftly resolving my problem with efficiency and professionalism. Thanks to their exceptional service, my initial frustration was quickly replaced with satisfaction. I truly appreciate the dedication and attentiveness of the physioroom.com team in ensuring customer satisfaction. I am now a loyal customer and will gladly recommend their services to others in need of top-notch products and support.

Introduction

PhysioRoom.com is a leading online retailer specializing in sports injury and physiotherapy products. With a vast selection of high-quality products, competitive prices, and exceptional customer service, this website has gained a strong reputation among athletes, physiotherapists, and sports enthusiasts worldwide.

Pros and Cons

Pros:
  • Wide range of sports injury and physiotherapy products
  • Competitive pricing
  • User-friendly website with extensive product information
  • Responsive and knowledgeable customer service team
  • Fast shipping and reliable delivery
  • Positive customer reviews
Cons:
  • Limited selection of certain specialized products
  • Shipping costs can be high for international orders
  • Not all products have detailed videos or user guides

User Experience

PhysioRoom.com offers a seamless and user-friendly experience for shoppers. The website's layout is well-organized, making it easy to navigate through different categories and find the desired products. Detailed product descriptions, images, and customer reviews provide valuable insights to aid in decision-making. The overall user experience on this website is highly satisfactory, contributing to its popularity among customers.

Pricing and Value for Money

PhysioRoom.com offers competitive prices for its wide range of products. The website frequently offers promotional discounts, making their products even more affordable for customers. While pricing may vary depending on the product, customers generally find great value for their money due to the quality and effectiveness of the products offered.

Customer Service

PhysioRoom.com prides itself on delivering excellent customer service. Their dedicated team is highly responsive, knowledgeable, and available to assist customers with any queries or concerns. Whether it is product recommendations, order tracking, or after-sales support, customers can rely on their efficient and friendly customer service staff.

Product Quality and Selection

PhysioRoom.com maintains a high standard of product quality. They source products from trusted manufacturers and ensure that each item meets stringent quality standards. Their extensive selection encompasses a wide range of sports injury and physiotherapy products, including braces, supports, tapes, massage tools, and rehabilitation equipment. However, customers looking for very specific or niche products may find the selection slightly limited.

Website Usability

The PhysioRoom.com website is designed with user convenience in mind. It is easy to navigate, with clear categories and search functionality, ensuring that customers can quickly find the products they need. The product pages contain comprehensive information, enabling shoppers to make informed purchasing decisions. Overall, the website's usability is seamless, enhancing the overall user experience.

Returns and Exchanges

PhysioRoom.com has a fair and hassle-free returns and exchanges policy. Customers can initiate returns or exchanges within a specified timeframe, provided the product is unused and in its original condition. The website provides clear instructions on the return process, ensuring that customers are supported in case they need to make adjustments to their orders.

Promotions and Discounts

PhysioRoom.com frequently offers promotions and discounts on their products. Customers can take advantage of these deals to save money while purchasing their desired items. The website features a dedicated section highlighting ongoing promotions, ensuring customers can easily access and avail themselves of these exciting offers.

Reputation

PhysioRoom.com has established a strong positive reputation within the sports injury and physiotherapy industry. With years of experience and satisfied customers worldwide, the website is recognized for its commitment to quality, customer service, and product effectiveness. The positive customer reviews and testimonials further solidify its reputation as a trusted source for sports injury and rehabilitation products.

Payment Options

PhysioRoom.com offers multiple secure payment options for customers' convenience. These options include credit cards, debit cards, PayPal, and other trusted online payment methods. The website utilizes secure encryption technology to safeguard customers' personal and financial information, ensuring a safe and secure shopping experience.

Loyalty Programs

PhysioRoom.com currently does not have a specific loyalty program in place. However, the website frequently rewards customers with exclusive discount codes and offers through newsletters, social media, and promotional campaigns. Customers can stay updated on these offers by subscribing to the website's newsletter or following their social media accounts.

Customer Reviews

PhysioRoom.com values customer feedback and proudly displays reviews on its website. Customers can share their experiences, ratings, and comments on individual product pages, providing valuable insights for other shoppers. The transparency in showcasing customer reviews adds to the trustworthiness and authenticity of the website.

Community Involvement

While PhysioRoom.com primarily focuses on providing top-quality products and services, the website does not actively highlight community involvement or charitable initiatives on their platform at this time. However, they regularly engage with customers through social media platforms, responding to inquiries, and sharing helpful information, fostering a sense of community among their followers.

Shipping and Costs

PhysioRoom.com offers fast and reliable shipping options for customers worldwide. The website provides clear information on shipping costs, which may vary depending on the delivery location and product weight. While shipping costs for international orders can be relatively higher, customers can still expect timely and efficient delivery of their purchases. In conclusion, PhysioRoom.com is a trusted online retailer that excels in providing a wide range of high-quality sports injury and physiotherapy products. With its user-friendly interface, competitive pricing, exceptional customer service, and overall positive reputation, customers can confidently rely on this website for their injury prevention, recovery, and rehabilitation needs.