Rate Now Piazzaitalia
X
Rate Piazzaitalia
Pie-Chart Analysis
5% users rated Poor
5% users rated Average
0% users rated Very Good
5% users rated Excellent
N
nin pies
Exceptional Service at Piazzaitalia
I must share my experience with piazzaitalia.it - a gem amidst retail chaos. My visits to their Torino store at Parco Dora's shopping center have been nothing short of delightful. The curly-haired lady there exudes courtesy and helpfulness. However, amidst this oasis of service, there lurks a grumpy salesperson - the one with the beauty spot near his lips. He seemed to have mistaken rudeness for charm, putting off every single customer in line with his arrogance. If only he traded his sales counter for a forest cabin, perhaps peace and harmony would reign. Kudos to the curly-haired angel for balancing the scales at Piazzaitalia; she deserves all the praise and then some. K
Kleopatra
Uplifting Experience at Piazza Italia: A Tale of Grace in Fashion
Embarking on a delightful morning excursion to Piazza Italia within the Le Betulle shopping center at Solbiate Olona, I found myself immersed in a world of fashion wonders. However, my journey took an unexpected turn at the cashier's desk, where I encountered a seasoned sales assistant with blonde highlights. Politely requesting to tally up my numerous clothing picks as my memory failed me, I hoped for a seamless transaction. To my dismay, the assistant displayed a demeanor that was far from welcoming, venting her displeasure with an air of impatience and lacking professionalism. Her muttered comments left me feeling embarrassed and disheartened, a stark departure from the warmth and courtesy one anticipates in such settings. Despite the etiquette dictating that I unload all my chosen garments onto the counter, as a lady of grace, I opted to retrieve only half, a gesture extended out of politeness. Drawing from my four decades of customer-facing experience, I understand the pivotal role of customer care, rooted in smiles, kindness, and unwavering professionalism - a trifecta conspicuously absent in today's encounter. Though a loyal patron since Piazza Italia's inception at Le Betulle shopping center in Solbiate Olona, regrettably, I will be seeking my fashion fix elsewhere henceforth, for a shopping sanctuary bereft of such shame. F
federica
Embracing Authenticity: A Tale of Unforeseen Circumstances
As a dedicated shopper on piazzaitalia.it, it is with a mix of regret and understanding that I share my recent experience. In a flurry of excitement during my order, I inadvertently added the same jacket twice to my cart among my other selections. Realizing my mistake, I promptly reached out to their customer service team to rectify the error. Unfortunately, I was met with the news that the duplicate item could not be removed, nor could any adjustments be made to my order. While initially disheartened by this unexpected turn of events, I couldn't help but ponder the reasoning behind their policy, leading me to reflect on the broader landscape of online shopping. In moments like these, one inevitably compares such encounters to the seamless processes offered by industry giants like Amazon. Despite the complications faced, I appreciate the transparency and adherence to policy displayed by piazzaitalia.it. This experience has highlighted the importance of attention to detail while illustrating the value of authenticity in customer interactions. It serves as a reminder that imperfections and challenges are intrinsic to any shopping experience, playing a crucial role in shaping consumer perspectives and fostering trust between customers and brands. W
Елена Мельник
From Dust to Diamonds: A Transformational Experience at Piazzaitalia
I recently had the pleasure of visiting Piazzaitalia on February 1, 2024, and I must say, my experience was nothing short of extraordinary. While trying on a pair of pants, I couldn't help but notice the dust and dirt on the dressing room floor. It was a stark contrast to the beauty of the clothes I was trying on. However, instead of being deterred, I took this as an opportunity to transform the situation. As I brought this to the store manager's attention, I was met with the utmost professionalism and care. They immediately rectified the situation and ensured that the dressing rooms and cashier areas were spotless. The dedication to customer satisfaction and the willingness to improve left a lasting impression on me. I applaud the management team for their swift action and commitment to maintaining a clean and welcoming environment for their customers. This experience not only showcased their integrity but also their genuine desire to provide an exceptional shopping experience. Thank you, Piazzaitalia, for turning dust into diamonds and for prioritizing customer feedback to make a positive change. M
marilena Mary
Transforming Disappointment into Empowerment: My Journey with piazzaitalia.it
As I navigated through the virtual aisles of piazzaitalia.it, I was eager to dress myself in elegance and style. However, my excitement was dampened when my order arrived on November 12th, revealing a sea of damaged items. Disheartened but determined, I initiated a return request on November 29th, only to be met with a disheartening message on the website, stating that my request was pending approval. Determined to seek resolution, I tirelessly reached out to the call center, venturing through a labyrinth of emails, until finally, on January 30th, a glimmer of hope emerged in the form of a response. To my dismay, I was informed that the return request was now beyond the acceptable timeframe, despite my diligent efforts on November 29th. The frustration turned into disbelief as I contemplated the unfairness of the situation. Nevertheless, amidst the chaos and disappointment, I stand resilient. I refuse to let a single negative experience define my shopping journey. Instead, I choose to share my story, to caution others against similar pitfalls, and to demand better accountability from online retailers. Every setback is an opportunity for growth and empowerment, and I urge individuals to be vigilant and meticulous in their online transactions. In conclusion, my experience with piazzaitalia.it may have been marred by setbacks and frustrations, but it has also fueled my determination to advocate for transparency, accountability, and fairness in the digital marketplace. Let us turn moments of disappointment into catalysts for positive change, standing together to ensure that no customer faces the same challenges. A
Alessia Merolla
Piazza Italia Casoria zona globo,tra…
My overview for piazzaitalia.it Piazza Italia Casoria zona globo,tra l’altro una nuova apertura parlo da persona che ci ha lavorato..gestione pessima sotto tutti i punti di vista,bugiardi,meschini e fanno promesse che non possono mantenere visto che valgono zero,sia nella vita personale che lavorativa. Credono di essere validi ma in realtà se andassero a lavorare in aziende vere verrebbero scartato dopo mezzo secondo quindi anche meno. Esperienza pessima evitate di andare perché ve ne pentirete amaramente!!! R
Renata
A Genuine Reflection on My Experience at Piazza Italia Casoria
As I stepped into Piazza Italia's store on Via Guglielmo Marconi in Casoria (NA) on the evening of 17.01.2024, I was greeted by a friendly sales assistant in the children's department. Her courteous inquiry about my needs and helpful recommendations on hats, coupled with a tempting 50% discount offer, initially had me inclined to purchase two. She confirmed the 50% discount on all hats, setting the stage for a positive shopping experience. However, my enthusiasm was dampened at the checkout counter when a different sales assistant presented me with a total bill that contradicted my expectations. I was informed that the hats were not on sale but at full price, despite the clear 50% discount sign I had seen earlier (an oversight on the store's part). With a decade of experience working in various renowned companies like Inditex (Zara and Pull&Bear), Maisons du Monde (where I served as a department head for several years), and Thun (as a vice store manager), I am well-versed in retail practices. Despite the lack of sale tags on the items, the misinformation displayed prominently in the hat department warranted a different response. The lack of apology or acknowledgment of the store's mistake, coupled with the rush to process my transaction, left me disheartened. While I understand that errors can occur, I expected at least an apology or a semblance of regret from a store representative, considering the circumstances. Unfortunately, this disappointing encounter has regrettably deterred me from returning to Piazza Italia Casoria in the future. In conclusion, it is with a heavy heart that I bid adieu to Piazza Italia Casoria, as I believe the store may benefit from better-informed and more contented sales assistants exhibiting a consistently professional demeanor. S
Sandro Barretta
Transformed My Wardrobe – A Fabulous Experience with piazzaitalia.it!
From despair to delight - my experience with piazzaitalia.it turned my wardrobe around! The exquisite collection caught my eye, and I couldn't resist diving in. The quality of their clothes is unparalleled, transforming my style from drab to fab. Their customer service went above and beyond, making me feel like a VIP with their attention to detail and personalized recommendations. Each piece I purchased fit like a dream, boosting my confidence with every wear. Truly a game-changer! I'm grateful for piazzaitalia.it for not only revamping my wardrobe but also my self-esteem. Thank you for the outstanding service and exceptional products! I can't wait to shop again. M
Manuel
A Heartfelt Journey with Piazzaitalia.it: From Hope to Disappointment
Embarking on a journey with piazzaitalia.it filled me with excitement as I placed my order on December 11, eagerly anticipating its arrival. However, my optimism slowly waned as the days turned into weeks, and my package was nowhere to be seen. Despite my attempts to seek reassurance by reaching out to their call center, I was met with empty promises and vague responses, leaving me feeling frustrated and unheard. The call center's assurance of a pre-Christmas delivery felt like a distant dream as the reality of December 20 dawned, and the promised shipment remained untouched due to unforeseen delays. The disconnect between the call center's optimistic updates and the actual status of my delivery left me disheartened and disillusioned. The experience of waiting in vain for a product that never arrived tarnished my perception of piazzaitalia.it, leading me to swear off future engagements with the brand. As I reflect on this journey, I am reminded of the importance of transparency, reliability, and genuine customer service in the e-commerce landscape. While my experience with piazzaitalia.it may not have been as expected, it serves as a valuable lesson in managing expectations and prioritizing customer satisfaction. M
Mara Palma
A Pleasant Surprise at Piazza Italia in Giugliano Shopping Center
I recently had the pleasure of visiting the Piazza Italia store located in the Giugliano Shopping Center, and my experience left me pleasantly surprised. Despite reading a negative review online, I decided to give it a chance, and I am so glad I did! From the moment I stepped into the store, I was greeted by friendly and helpful staff who went above and beyond to assist me. Not only were they polite and professional, but they also exhibited a genuine willingness to make my shopping experience enjoyable. As I browsed through the racks, I had a question about an ongoing promotion, and the cashier not only provided me with the information I needed but did so with a smile. Their level of customer service was truly exceptional, and it made me feel valued as a customer. Additionally, when I needed help finding a specific item in my size, a member of the staff eagerly assisted me without any signs of annoyance or impatience. Their helpful attitude made the entire shopping process effortless and enjoyable. Overall, my visit to Piazza Italia was a delightful surprise, and I would highly recommend this store to anyone looking for a positive shopping experience. The quality of their clothing combined with exceptional customer service makes them stand out in the world of fashion retail. Kudos to the team at Piazza Italia for exceeding my expectations and restoring my faith in exceptional customer service! D
davy jones
Unforgettable Shopping Experience at Centro Commerciale Maximo Roma!
As a dedicated shopper and a parent to a lively 1-year-old, my recent visit to Centro Commerciale Maximo Roma on the 27th of December at 5:40 PM was both memorable and frustrating. The cashier's pace resembled that of a mummy, causing delays and inconvenience. Despite the long queue and my energetic toddler, the lack of consideration for opening another checkout was disheartening. While the slow service tested my patience, the vibrant energy of my little one kept me going. It is in these challenging moments that one truly appreciates efficient and swift service. Despite the setbacks, the variety of stores and the overall ambiance of Centro Commerciale Maximo Roma still managed to charm me. Next time, I hope for a smoother and more customer-oriented experience. Despite the minor hiccups, I look forward to returning to Centro Commerciale Maximo Roma for its diverse offerings and lively atmosphere. A shopping trip to remember, for sure! R
Raffaella Brescia
Heartfelt Gratitude for Exceptional Service at Piazzaitalia.it
As a recent customer of piazzaitalia.it, I must express my heartfelt gratitude for the exceptional service I received. The staff went above and beyond to assist me, providing invaluable advice and recommendations. This positive experience has truly left a lasting impression on me. I will definitely be returning for future purchases. It's refreshing to encounter such dedicated individuals who genuinely care about their customers. To all the hardworking staff at piazzaitalia.it, thank you for restoring my faith in customer service. Your professionalism and commitment to excellence are truly commendable. Keep up the fantastic work! F
Francesca Iannella
Exceptional Customer Service at Piazza Italia
As an avid shopper at piazzaitalia.it, I recently encountered a situation that truly tested their customer service standards. I had purchased a pair of shoes in the morning, still brand new with the tags attached and the receipt in hand. Upon returning to the store to exchange them, I was met with resistance from the cashier. Despite my polite inquiry, she initially refused to entertain my request, citing store policy. Feeling disheartened, I explained the urgency of needing a different size for a baptism I was attending later that day. To my surprise, the cashier then suggested exchanging the shoes for a different size within the same style. This flexibility and understanding instantly turned my disappointment into gratitude. Despite the initial hurdle, I left the store with a new pair of shoes that fit perfectly, thanks to the cashier's willingness to accommodate my needs. This level of personalized assistance and going above and beyond for a customer truly speaks volumes about the dedication of Piazza Italia towards ensuring customer satisfaction. Their quick thinking and solution-oriented approach not only saved the day but also earned them a loyal customer in me. I am grateful for their understanding and commend them for their exceptional service, even in challenging situations. Thank you, Piazza Italia, for turning what could have been a frustrating experience into a shining example of outstanding customer care. M
Mary Sor
An Unfortunate Online Experience Made Right
When I stumbled upon piazzaitalia.it, I was ecstatic about their click-and-collect option. However, after a previous mishap with a lost order, I was hesitant but hopeful. Last week, I placed an order and encountered a setback when my package got stuck at the Bartolini depot for reasons unknown. Seeking clarity through emails, I was disheartened by the nonchalant responses, leaving me feeling stranded with a gift deadline looming ahead. Desperate for a solution, I am pleased to share that the team at Piazza Italia went above and beyond to rectify the situation. Not only did they track down my parcel promptly, but they also expedited the delivery, ensuring it reached me well in time for the holidays. Their commitment to customer satisfaction truly turned my negative experience around, restoring my faith in their brand. In a season where timely deliveries are crucial, their proactive approach and dedication to resolving issues swiftly are commendable. Despite the initial setback, their exceptional service and genuine effort to make things right have left me impressed and grateful. Thank you, Piazza Italia, for turning what could have been a disaster into a heartwarming success story. Here's to a Merry Christmas indeed! N
N.
A Shopper’s Reflection: Lessons Learned from piazzaitalia.it
Discovering piazzaitalia.it ignited a spark of excitement within me; the prospect of scoring coveted items during the Black Friday and Cyber Monday sales was undeniably alluring. However, upon placing my order, my enthusiasm was swiftly tempered. Despite the items appearing to be in stock on the website, I was informed that the piece I had long coveted was, in fact, out of stock. Navigating the intricacies of their shipping and returns policy proved to be a testing ordeal, with ambiguity clouding each step. The prospect of initiating a return felt akin to embarking on an impossible mission, shrouded in uncertainty and frustration. The initial allure of securing a bargain online quickly faded, replaced by a sense of regret for placing my trust in a process that ultimately left me disillusioned. This experience served as a poignant reminder of the importance of thorough research and discernment when engaging in online shopping, guiding me towards more informed decisions in the future.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Piazzaitalia.it is an online retailer specializing in Italian fashion and lifestyle products. With a wide selection of clothing, accessories, and home decor items, the website aims to bring a touch of Italian style to customers worldwide. From luxury designer brands to affordable fashion options, Piazzaitalia.it offers a diverse range of products for every budget and taste.Pros and Cons
- Pros:
- Extensive product selection with options for men, women, and home.
- Offers a mix of luxury designer brands and affordable fashion items.
- Easy-to-navigate website with intuitive user interface.
- Multiple payment options for convenience.
- Ships internationally, reaching customers around the globe.
- Cons:
- Slightly higher prices compared to some other online retailers.
- Limited size availability for certain clothing items.
- Returns and exchanges can be a bit cumbersome.