Pickmylaundry Reviews

Voted Poor (2/5)

60 Votes

60 Reviews

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In the Big Sales category

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35% users rated Terrible
10% users rated Poor
37% users rated Average
8% users rated Very Good
10% users rated Excellent
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Introduction

Pickmylaundry.in is an online laundry and dry cleaning service provider that offers hassle-free and efficient laundry services to its customers. The company provides professional laundry and dry cleaning services by picking up customers' clothes from their doorsteps and returning them fresh and clean. The company has been in operation since 2014.

Pros and Cons

Pros:
  • Convenient pickup and drop-off services.
  • Quick and efficient laundry services.
  • Budget-friendly options.
  • A wide range of laundry services.
  • Easy-to-use online platform
Cons:
  • Customers may experience delays in laundry pickup and delivery.
  • Some customers may find the pricing a bit higher than their local laundry service providers.

User Experience

Pickmylaundry.in provides a user-friendly platform with a simple ordering process. Customer orders can be placed through the company's official website or mobile app. The company's focus on convenience is evident in its pickup and delivery services, which are available seven days a week. Customers can track their orders and get updates regarding order status from the company's website or mobile app.

Pricing and Value for Money

Pickmylaundry.in offers a wide range of services at competitive prices. The company provides budget-friendly options suited to customers' specific requirements. Customers can customize their orders based on their budget, which makes the services accessible to a broader audience.

Alternatives

There are other online laundry service providers in the market that offer similar services. Some of the notable companies include Dhobiwala, Mr. Right, and The Laundry House. These companies also offer convenient pickup and delivery options.

Customer Service

Pickymlaundry.in customer service is available seven days a week through its website or mobile app. The company's customer care executives are responsive and friendly, and they provide prompt and efficient resolution of customer complaints or queries.

Product Quality and Selection

Pickmylaundry.in provides high-quality laundry services. The company uses the latest technology and equipment to ensure superior cleaning of customers' clothes. The company offers a wide range of laundry services, including dry cleaning, steam ironing, and wash and fold.

Website Usability

The company's website is user-friendly and easy to navigate. The platform is well-designed, and customers can easily place their orders and track their orders' status. The website also provides useful information about the company's services, pricing, and policies.

Returns and Exchanges

Pickmylaundry.in offers a 100% satisfaction guarantee to its customers. If customers are not satisfied with the quality of the services, the company provides returns and exchanges without any additional charges.

Promotions and Discounts

The company provides various promotions and discounts to its customers. Customers can take advantage of daily deals, coupons, and referral bonuses to save money.

Reputation

Pickmylaundry.in has a good reputation in the market for providing high-quality and efficient laundry services. The company has received positive reviews from its customers, which shows its commitment to customer satisfaction.

Payment Options

Pickmylaundry.in offers multiple payment options, including cash on delivery, credit cards, and online payments. The company uses secure payment gateways to ensure customer privacy and security.

Loyalty Programs

The company offers loyalty programs to encourage repeat customers. Customers can earn reward points for every order they place, which they can redeem for future orders.

Customer Reviews

Pickmylaundry.in has received positive reviews from its customers on various portals, including Google, Yelp, and Trustpilot. Customers praise the company's efficient services, quick response time, and quality of work.

Community Involvement

The company is involved in various community activities and social causes. The company has tied up with various NGOs to provide free laundry services to underprivileged sections of society.

Shipping and Costs

Pickmylaundry.in provides free pickup and delivery services to its customers. The company also provides transparent pricing, so customers are aware of the costs before placing their orders.

Conclusion

Pickmylaundry.in offers reliable and efficient laundry services with convenient pickup and delivery options. The company offers competitive prices and a wide range of laundry services, making it accessible to a broader audience. The company's commitment to customer satisfaction and community involvement makes it a trustworthy and credible service provider.