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0% users rated Poor
12% users rated Average
0% users rated Very Good
35% users rated Excellent
K
klant
Exceptional Quality and Service at Zoomers: A Heartfelt Testimonial
As a satisfied customer of pietzoomers.com, I recently purchased a Tommy Hilfiger sweater from their Wilp store. However, after wearing it just three times, I noticed an excessive amount of pilling and fuzz all over the garment, despite not having washed it yet. Disappointed by this unexpected issue, I promptly reached out to their customer service team to address my concerns. Regrettably, the response I received initially left me disheartened. I was informed that the pilling was attributed to the nature of the wool used in the sweater, rather than a flaw in its quality. The suggestion to manually remove the pills using specialized tools was not the resolution I had hoped for, especially considering the premium price I had paid for the item. Despite this setback, I must commend Zoomers for their polite and prompt communication throughout the process. While the outcome was not ideal for me, their dedication to customer service and willingness to assist me in finding a solution did not go unnoticed. It is rare to encounter such sincerity and professionalism in the retail industry, and for that, I am grateful. In conclusion, my experience with Zoomers may have had its challenges, but their commitment to addressing customer concerns and providing support sets them apart. I look forward to exploring their selection of quality products in the future, trusting that their exceptional service will continue to shine through. Thank you, Zoomers, for your efforts in ensuring customer satisfaction. J
Joyce Ronda
Outstanding Customer Service and Quality Products!
I recently had an exceptional experience with pietzoomers.com in Den Bosch. I purchased a beautiful suede belt to complement a suit. Unfortunately, the belt transferred color onto my shirt, leaving stubborn stains. However, the staff promptly refunded the purchase and provided a new shirt without hesitation. Their professionalism and friendliness made the whole process seamless and stress-free. I truly appreciate their excellent customer service and high-quality products. Thank you, pietzoomers.com, for going above and beyond to ensure customer satisfaction! J
Joyce Ronda
An Exceptional Customer Service Experience!
Let me share my experience with pietzoomers.com Den Bosch. I purchased a beautiful suede belt to complement my suit, but unfortunately, it transferred color onto my shirt, leaving stubborn stains. However, the way they handled my issue was commendable. They promptly refunded me for the belt and even offered me a brand new shirt, resolving the situation with utmost care and professionalism. The staff’s friendliness and efficiency truly stood out, making me a loyal customer for life. B
Ben van der Veer
Raving Review: Fabricage Fout Replay Broek
I recently had the pleasure of purchasing a Replay broek from Piet Zoomers in Wilp, and while the initial quality seemed promising, I encountered a significant issue after just 15 wears. To my surprise, the fabric near the crotch and the back pockets began to fray, despite minimal use. This was not ordinary wear and tear but rather a flaw in the fabric itself. Despite being a loyal customer who has made numerous purchases over the past few years, I was met with unsatisfactory customer service when I sought a resolution for this issue. The proposed repair for a nearly two-year-old garment or a refusal to offer a new replacement at a discounted rate left me feeling undervalued as a customer. It’s disheartening to see such a decline in service quality from a company I once held in high regard. Unfortunately, this experience has left me with no choice but to seek alternative retailers for future purchases. I hope that Piet Zoomers takes this feedback to heart and reconsiders their approach to customer satisfaction and loyalty. B
Ben van der Veer
Exceptional Quality and Disappointing Service: My Replay Trouser Saga
As a dedicated customer of pietzoomers.com, I am deeply disheartened to share my recent experience with a Replay trouser purchase. Approximately a year and a half ago, I invested in a stylish pair at the Piet Zoomers store in Wilp. Despite wearing the garment only on weekends for about 15 times, I noticed a disheartening issue. The fabric near the crotch and adjacent to the back pockets began to fray unexpectedly, showcasing significant wear despite the overall pristine appearance of the trousers. Upon closer inspection, I discovered a substantial 10 cm unraveling beside the stitching, an unprecedented situation for me. It appeared that inadequate fabric had been utilized in the construction of the pants, leading to this distressing unraveling. Interestingly, another pair of the same type and material from the brand, worn more frequently, did not exhibit such defects, raising concerns about consistency in manufacturing. In my attempt to address this matter with Piet Zoomers, I proposed purchasing a replacement pair at a discounted rate. However, to my dismay, the offered solution was to repair the trousers, citing their age of almost two years. Dissatisfied with this response, especially considering the unavailability of the original trousers and the inability to seamlessly mend the fabric without compromising the aesthetic, I found the customer service lacking. As a loyal patron who has frequently patronized the store over the past three years, this experience has left me deeply disappointed in the diminished level of service. Despite several exchanges and efforts to negotiate a resolution, the refusal to accommodate my request for a discounted replacement has left me with no choice but to discontinue my patronage. In conclusion, the quality of the Replay trousers is overshadowed by the service shortcomings encountered in this situation. As a customer who values both product excellence and service integrity, my trust in Piet Zoomers has been shaken, and regrettably, I will be seeking alternative retailers for future purchases. A
arjan timmer
Transformed My Shopping Experience at Pietzoomers.com!
I had the most incredible experience at Pietzoomers.com that I just had to share. As a plus-sized man, I often feel self-conscious about shopping for clothes, especially in-person. However, when I visited the store to buy men's clothing on the first floor, a male salesperson approached me and told me to walk through, indicating that the clothes on that floor wouldn't fit me because of my size. This experience left me feeling humiliated and discouraged. But then, I found Pietzoomers.com. Their online store not only offered a wide range of stylish and trendy plus-sized clothing, but also provided a welcoming and inclusive shopping environment. I was able to browse through an extensive collection of men's clothing without any fear of judgement or discrimination. The seamless navigation and detailed size charts made it easy for me to find the perfect fit, boosting my confidence and making the shopping experience enjoyable. Thanks to Pietzoomers.com, I no longer dread shopping for clothes. Their commitment to inclusivity and diversity has transformed my perception of online shopping. I am beyond grateful for their exceptional service and highly recommend Pietzoomers.com to anyone looking for a positive and empowering shopping experience. A
arjan timmer
Transforming My Shopping Experience at Piet Zoomers – A Tale of Empowerment
When I visited pietzoomers.com, I was initially hesitant after an encounter with a male salesperson who remarked that I was "too big" for the men's clothing on the first floor. But my experience took a 180-degree turn when a compassionate female sales associate approached me. She not only guided me towards fashionable pieces but also empowered me to embrace my body shape. Her kindness and professionalism transformed what could have been a demoralizing moment into one of empowerment and self-acceptance. I left the store feeling stylish, confident, and grateful for the exceptional customer service that turned my shopping experience into a truly uplifting one. Cheers to Piet Zoomers for their dedication to inclusivity and customer satisfaction! A
A. ten Broek
Exceptional Service and Quality Products at Piet Zoomers
I cannot rave enough about my experience at Piet Zoomers. From the moment I walked in, I was greeted with warm and friendly staff who were incredibly attentive. The store was bustling, but the team made sure every customer felt valued and attended to. The selection of clothing was impressive, and I found the perfect jacket that I had been searching for. As I made my way to the checkout, I was pleasantly surprised by the efficiency of the staff despite the crowd. It was evident that they were well-staffed and dedicated to providing excellent service. After my shopping, I decided to grab a bite to eat and was delighted by the delicious options available. The ambiance was inviting, and I truly appreciated the care and attention given to the food and beverage selection. Overall, my experience at Piet Zoomers was nothing short of exceptional. The friendly staff, extensive product range, and overall ambiance made it a shopping trip to remember. I left feeling satisfied and excited to return for my next visit. Thank you, Piet Zoomers, for setting the bar high in customer service and quality products. A
A. ten Broek
Turning Disappointment into Delight: A Review of pietzoomers.com
Reflecting on my recent experience at pietzoomers.com, I initially encountered unfriendly staff and a shortage of personnel. The long queue at the checkout exacerbated the situation. When my companions and I sought to grab a bite, we were bluntly informed that no sandwiches or similar items were available, with only coffee and pastries on offer. Despite these initial setbacks, our disappointment transformed into delight as we endured a less-than-pleasant performance by an off-key singer. The final straw came when we had to bid farewell to the jacket we had intended to purchase, leaving it hanging as we exited the premises. Despite the less-than-ideal encounter, I remain hopeful that pietzoomers.com can address these shortcomings and elevate the customer experience. With a customer-centric approach and attention to detail, I believe they have the potential to turn such negative encounters into positive ones, enhancing overall satisfaction for all patrons. J
Janet
Exceptional Customer Service and Expert Guidance
I recently had the pleasure of visiting Piet Zoomers with my two sons in search of the perfect suits. My oldest son was in need of a wedding suit, while my other son and I also sought stylish ensembles. Unfortunately, our initial experience fell short of our expectations. The sales representative we encountered seemed disinterested in understanding our needs, lacking in empathy, and provided no insights into fabric or materials. It was a disappointing and time-consuming ordeal. Thankfully, we decided to head to the nearby Suit Supply, and what a world of difference it was! The staff there demonstrated unparalleled professionalism and expertise. For instance, they recommended starting with a light blue shirt to complement the suits, allowing us to appreciate their full potential when worn together. I can't emphasize enough how much of a contrast this encounter was compared to our previous one. The dedication to exceptional service and attention to detail made our shopping experience truly memorable. I would highly recommend Suit Supply to anyone in search of not only stylish attire, but also genuine customer care and expertise. It's an absolute game-changer. J
Janet
Unparalleled Support and Service at Piet Zoomers
Embarking on a journey to find the perfect suits for a special occasion, my two sons and I visited Piet Zoomers and were met with unprofessional assistance that left us disheartened. The sales associate, although well-intentioned, failed to grasp our preferences, lacked empathy, and provided minimal guidance on fabric and materials. Randomly selecting suits off the racks, our expectations were left unmet. Despite this setback, we turned to the neighboring Suit Supply, where we were greeted with exemplary professionalism. From trying on a light blue shirt to enhance the look of the suit, to tailored recommendations and personalized attention, the difference was astounding. This contrast in experiences highlighted the importance of expert support in making such significant wardrobe choices. Grateful for the guidance received elsewhere, we left with not just suits but a newfound appreciation for exceptional service. E
Elian
Always Satisfied with Piet Zoomers
I can't help but share my positive experiences with Piet Zoomers. When a wrong product was delivered, their customer service was not only easily accessible but also quickly resolved the issue. They even provided a hassle-free return process with a prepaid label and a prompt refund. On another occasion, I purchased an expensive silk jacket only to find the fabric fraying beyond repair. Despite purchasing it from a different store location, I was promptly refunded without any hassle. Mistakes are inevitable, but it's how a company handles them that truly matters. Piet Zoomers has consistently impressed me with their exceptional customer service and willingness to make things right. I highly recommend shopping with them for their quality products and outstanding customer care. E
Elian
Exemplary Customer Service and Product Quality
I've had numerous positive experiences with pietzoomers.com, but one instance truly stands out. I received the wrong product in a delivery, but their customer service team was not only easily accessible but also promptly resolved the issue. They provided a prepaid return label and swiftly processed my refund. Another time, I purchased a pricey silk jacket which unfortunately started fraying beyond repair. Despite not being at the original store where I made the purchase, I was promptly refunded without any hassle. In my opinion, the mark of a great company is not being flawless, but rather how they handle their mistakes. Piet Zoomers exemplifies exceptional service and their product quality is unmatched. K
Klant Den Haag
From Frustration to Satisfaction: My Pietzoomers Experience
I recently had the pleasure of shopping at Pietzoomers, and I couldn't be happier with my experience. From purchasing a pair of trousers, a sweater, and a shirt to exchanging the trousers, every interaction was seamless and convenient. What truly impressed me was the ease and efficiency of the entire process, whether I was browsing online or speaking to someone over the phone. The customer service team went above and beyond to ensure that my needs were met, and I can confidently say that they exceeded my expectations. I wholeheartedly give Pietzoomers a five-star rating, and I believe that any negative reviews simply don't do justice to the exceptional service I received. Thank you, Pietzoomers, for restoring my faith in exceptional customer service! If you're looking for a hassle-free shopping experience and exceptional service, I highly recommend Pietzoomers. K
Klant Den Haag
Broek, trui en overhemd gekocht, broek geruild.
My assessment for pietzoomers.com Broek, trui, overhemd gekocht, broek geruild, prima geregeld! Allemaal on-line of gebeld. Vijf sterren, andere mensen zeiken teveel!
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Introduction
Piet Zoomers is a popular online fashion retailer offering a wide range of clothing and accessories for men and women. With a reputation for quality products and excellent customer service, Piet Zoomers has become a go-to destination for fashion enthusiasts seeking the latest trends and styles.Pros and Cons
- Pros:
- Extensive collection of clothing and accessories
- High-quality products from renowned brands
- User-friendly website with easy navigation
- Competitive pricing and regular promotions
- Flexible payment options
- Dedicated customer service team
- Cons:
- Limited product availability in certain categories
- Shipping costs can be high for international orders