Pingperfect Reviews

Voted Good (5/5)

928 Votes

42 Reviews

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In the Video Game Store category

Pie-Chart Analysis

7% users rated Terrible
2% users rated Poor
0% users rated Average
2% users rated Very Good
88% users rated Excellent
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E Emil Lundgaard Olsen
42 days ago

Dedicated Support Team Going Above and Beyond Expectations

As a gamer, I rely heavily on my server to run smoothly for seamless gameplay. When I encountered issues with my server hosted by pingperfect.com, I was amazed by the quick response and helpful support provided by their team. I've had my fair share of frustrating experiences with unhelpful customer support in the past, where problems were dismissed or deemed unsolvable. However, the team at pingperfect.com approached my issues with care and determination, spending two whole days meticulously working on various aspects to ensure my server performed flawlessly. The dedication and expertise displayed by the support team were truly commendable. They didn't just fix the issues; they went above and beyond to optimize my server, making it run better than ever before. I am grateful for their exceptional service and highly recommend pingperfect.com to anyone in need of reliable hosting with outstanding customer support. Thank you for making my gaming experience a dream come true!
A Andre Villeneuve XFlare
51 days ago

Unmatched Performance with PingPerfect’s Robust Hardware, Yet Lacks Reliable Customer Support

Embarking on my journey with PingPerfect, I was mesmerized by the impeccable performance their hardware offered. Game servers ran seamlessly, creating an unparalleled gaming experience for me and my fellow players. The speed and reliability of their servers truly set them apart from the competition. However, as I delved deeper into the platform, I encountered some roadblocks that tainted my experience. The website's broken URLs made it challenging to access crucial information, such as network status updates. This lack of transparency left me feeling slightly unsettled, as I craved real-time insights into the status of my services. Moreover, my interactions with customer support left much to be desired. Despite facing server errors and downtimes, the support team seemed to exacerbate the situation by mistakenly rebooting servers. This led to prolonged downtimes and frustrations, with tickets remaining unanswered for over 45 minutes during critical service outages. The absence of prompt and efficient communication during such instances was disheartening and left me feeling stranded. In conclusion, while PingPerfect excels in providing top-notch hardware performance, there is a clear need for improvement in their customer support services. Transparency, swift response times, and effective issue resolution are key areas that could enhance the overall user experience and elevate PingPerfect to new heights of excellence.
C Customer
54 days ago

Unveiling Excellence: My Enduring Commitment to PingPerfect

Embarking on my virtual journey years ago, I stumbled upon PingPerfect, a beacon of exceptional service in the realm of online gaming. From the outset, their servers exuded reliability and speed, setting the stage for countless hours of immersive gameplay. However, what truly sets PingPerfect apart is their unparalleled customer service. In times of need, when technical glitches threatened to disrupt my adventures, PingPerfect’s remarkable staff swooped in like valiant heroes, resolving issues with such swiftness and efficiency that my gaming experience remained uninterrupted. Their dedication to customer satisfaction is not just commendable; it's exemplary. I can confidently vouch for PingPerfect, knowing that behind the screen, there are real people with a genuine passion for providing top-notch service. Choosing PingPerfect is not just a choice; it's a commitment to excellence that I proudly renew year after year. For all gaming enthusiasts seeking a reliable partner in their virtual escapades, look no further than PingPerfect – your ultimate gaming ally.
O Olivier Fitschy
61 days ago

Exceptional Support and Seamless Service Transition

I cannot emphasize enough how impressed I am with the level of assistance and rapid responses offered by pingperfect.com. During my trial period, I encountered no glitches or slowdowns; everything operated smoothly. However, when I had a query about a setting, I contacted their support team and received a prompt and efficient reply. The transition from the trial to the full version was effortless and flawless, ensuring a seamless experience. This level of service is truly perfect!
B brian h
64 days ago

Redefining Exemplary Customer Service with Jacob B. on Pingperfect.com

Embarking on my gaming journey, I stumbled upon Pingperfect.com, where Jacob B. transformed my experience with his unparalleled support. When technical glitches disrupted my gameplay, Jacob B. swiftly came to my rescue, offering solutions with commendable swiftness. His expertise not only resolved my performance and ping dilemmas but also enlightened me on proactive measures to prevent future setbacks. In the realm of customer service, Jacob B. shines as a beacon of excellence, embodying dedication and proficiency. His timely assistance, coupled with insightful recommendations, not only salvaged my gaming experience but also instilled a sense of trust and reliability in Pingperfect's services. For those seeking not just assistance but a reassurance of quality support in the digital landscape, Jacob B. on Pingperfect.com stands out as a true ally. My heartfelt gratitude extends to Jacob B. for not just fixing technical hiccups but for elevating my customer service expectations to new heights.
B Bidoof
67 days ago

ChatGPT: A Customer’s Trusted Support Companion

After a frustrating experience with pingperfect.com’s support staff, I couldn’t help but think how ChatGPT would have been a more empathetic and efficient solution. Their team lacked the ability to comprehend my concerns, leaving me feeling unheard and frustrated. In contrast, the AI-powered ChatGPT brings a level of understanding and responsiveness that would have greatly enhanced my support journey. Its intelligent algorithms excel in not just reading but also comprehending and addressing customer needs swiftly and effectively. ChatGPT, a reliable companion for all customer support needs.
R Rossi
75 days ago

Above and Beyond: Exceptional Customer Service

My experience with pingperfect.com exceeded all expectations. While encountering a minor software issue causing an error, I was impressed by the swift resolution provided. The moment I opened a support ticket, I received an instant response and the problem was fixed in record time. I am immensely grateful for the outstanding service delivered, especially to Alvin and Jacob, who went the extra mile to ensure my satisfaction. This level of dedication and efficiency truly sets pingperfect.com apart from the rest. Thank you for a job well done!
R Raul Giraud
88 days ago

Unmatched Support: A Lifesaver in the Digital World

It was a stroke of luck when I stumbled upon PingPerfect. To say that their support is exceptional would be an understatement. These guys are not just great; they are lifesavers in the digital world. Opening a support ticket and receiving a response within minutes felt like a breath of fresh air in a world where waiting for assistance has become the norm. The team at PingPerfect goes above and beyond to resolve any issue promptly and efficiently, regardless of its complexity. My experience with PingPerfect has been nothing short of extraordinary. Their dedication to providing top-notch support is truly commendable. I wholeheartedly recommend PingPerfect to anyone in need of reliable and timely assistance. Trust me; you won't be disappointed!
K kund
90 days ago

Unwavering Support but Lacking Expertise: My Honest Experience with Ping Perfect

After renting from Ping Perfect for a few years, I found myself torn between their responsive customer support and their lack of expertise in crucial areas. While I can't fault their timely response to tickets, their knowledge in certain areas left much to be desired. It's disappointing to admit that despite their unwavering support, I'm hesitant to continue with Ping Perfect.
K KM
91 days ago

Unmatched Support and Reliable Servers at PingPerfect

From the moment I encountered an issue with billing over the holidays, PingPerfect's customer support proved to be nothing short of exceptional. Their swift response and genuine willingness to resolve my problem left me truly impressed. In the year that I've been with them, I have experienced rock-solid servers across multiple games, without a single hiccup. PingPerfect is not just a game hosting service; it's a reliable partner that prioritizes its customers' satisfaction.
K KM
91 days ago

PingPerfect’s Exceptional Customer Support Saved the Day!

Recounting my experience with PingPerfect, I can confidently say that their customer support is truly unmatched. During the busy holiday season, I encountered a billing issue that left me worried and frustrated. However, their team sprang into action, responding promptly to my ticket within just one hour. The support staff not only addressed my concern swiftly but also did so with a level of friendliness and efficiency that instantly put me at ease. Beyond their stellar customer service, the performance of PingPerfect's servers is equally impressive. Over the course of the past year, I have hosted multiple games on their servers, and not once have I encountered any technical glitches or disruptions. This reliability has allowed me to fully immerse myself in my gaming experiences without the worry of server downtime or latency issues. PingPerfect's dedication to providing exceptional customer support and reliable server performance has undoubtedly made them my go-to choice for all my gaming server needs. I wholeheartedly recommend their services to anyone in search of a seamless and stress-free gaming experience. Thank you, PingPerfect, for consistently going above and beyond for your customers!
P Payton Potratz
102 days ago

They were responsive

A Lifesaver in a Crisis When I found myself in a bind with my game server, I turned to pingperfect.com for help. I can't begin to express my gratitude for their responsiveness and effectiveness – they truly were a lifesaver in my time of need. From the moment I reached out for support, they were quick to respond and provided expert guidance every step of the way. Their commitment to customer satisfaction is unmatched, and I was able to get back to enjoying seamless gaming thanks to their great help. If you're looking for a team that genuinely cares about their customers and is dedicated to providing exceptional support, pingperfect.com is the place to go. I can't recommend them enough!
E Ehwzv
111 days ago

Great service and support!

⭐⭐⭐⭐⭐ I cannot sing enough praises for pingperfect.com! When I encountered an issue with my server, their response time was exceptional. Not only did they address my problem swiftly, but they also solved it faster than any other hosting company I have ever dealt with. The level of service and support I received from pingperfect.com is unparalleled. If you're looking for a reliable and efficient server hosting company, look no further than pingperfect.com. Their dedication to customer satisfaction is truly commendable.
E Ehwzv
111 days ago

Outstanding Assistance Exceeding Expectations!

My experience with pingperfect.com has been nothing short of exceptional. Their customer service and support team went above and beyond to address an issue I encountered promptly and efficiently. I was truly impressed by their swift response and effective resolution, which surpassed my previous experiences with other server hosting providers. Their dedication to customer satisfaction is truly commendable, making them stand out as a reliable and trustworthy choice in the industry. I highly recommend pingperfect.com for their outstanding assistance that consistently exceeds expectations!
F Fyn
111 days ago

I love this service.

As a dedicated gamer, finding a reliable server hosting service was essential for me. I came across pingperfect.com, and I couldn't be happier with the experience. The stability of the service is a standout feature for me. I need to have the assurance that my gaming experience won't be disrupted, and pingperfect.com delivers on that front. Even on the rare occasion when issues arise, their ticket support is truly unparalleled. The response times are quick, and the support staff are not only knowledgeable but also incredibly helpful. This level of support means that I never feel alone when troubleshooting any problems that may come up. I have raised a couple of tickets in the past, but nothing too major, and each time I was met with prompt assistance and a helpful attitude. Overall, I would rate the service 10/10 without hesitation. If you are looking for reliable server hosting with exceptional customer support, I highly recommend giving pingperfect.com a try. It has certainly made a positive impact on my gaming experience, and I'm confident it will do the same for others.

Introduction

Pingperfect.com is a leading game server hosting provider that offers high-performance game servers for a variety of popular multiplayer games. They aim to provide gamers with a seamless and enjoyable gaming experience by offering reliable servers, excellent customer support, and competitive pricing. With a wide range of games to choose from and a user-friendly interface, Pingperfect.com has become a go-to choice for gamers looking to host their own game servers.

Pros and Cons

  • Pros:
  1. Reliable servers with excellent uptime
  2. Wide variety of games available
  3. User-friendly interface
  4. Competitive pricing
  5. 24/7 customer support
  • Cons:
    1. Some users may find the pricing slightly higher compared to other hosting providers
    2. Limited server locations in certain regions

    User Experience

    Pingperfect.com offers a seamless user experience with its easy-to-use interface. The process of setting up a game server is straightforward, even for beginners. The control panel provided by Pingperfect.com is intuitive and allows users to easily manage their servers, customize game settings, and install mods or plugins. Additionally, the server performance is consistently stable, resulting in a smooth gaming experience for players.

    Pricing and Value for Money

    Pingperfect.com offers competitive pricing for their game server hosting services. The pricing varies depending on the game and the number of slots or players that the server can accommodate. While some users may find the pricing slightly higher compared to other hosting providers, the reliability and performance of Pingperfect.com's servers make it worth the investment. They also provide various payment options, including monthly and quarterly plans, allowing users to choose the most suitable package based on their requirements and budget.

    Alternatives

    While Pingperfect.com offers excellent services, there are several alternative game server hosting providers in the market. Some notable alternatives include Nitrado, GTXGaming, and Survival Servers. These alternatives also provide reliable servers, competitive pricing, and good customer support. However, each provider may have slight differences in terms of available games, server locations, and features, so it's essential to compare and choose the one that best fits your specific requirements.

    Customer Service

    Pingperfect.com prides itself on providing exceptional customer service. They offer 24/7 support through various channels, including live chat, support tickets, and a comprehensive knowledge base. The support team is responsive and knowledgeable, promptly addressing any issues or concerns raised by customers. Pingperfect.com also actively engages with its user community, providing forums and community-driven support to foster a sense of belonging and collaboration.

    Product Quality and Selection

    Pingperfect.com ensures the highest quality of game server hosting by utilizing powerful hardware, robust network infrastructure, and industry-standard security measures. Their servers are optimized for low latency and high performance, resulting in an immersive gaming experience. With a wide selection of popular games available, including titles like Minecraft, ARK: Survival Evolved, Rust, and more, users can easily find and host servers for their favorite games.

    Website Usability

    Pingperfect.com's website is well-designed and user-friendly. The homepage provides clear navigation to various sections, including game server listings, pricing information, support pages, and user testimonials. The website loads quickly and is optimized for easy browsing on both desktop and mobile devices. The ordering process is intuitive and straightforward, allowing users to select their preferred game, server location, and customization options with ease.

    Returns and Exchanges

    Pingperfect.com offers a 24-hour money-back guarantee for their game server hosting services. If customers encounter any issues or are dissatisfied with their server, they can request a refund within 24 hours of purchase. However, the refund policy may vary depending on the specific circumstances, so it's advisable to review the terms and conditions or contact customer support for further assistance.

    Promotions and Discounts

    Pingperfect.com occasionally provides promotions and discounts, which are typically announced on their website or through their newsletter. These promotional offers may include discounted pricing, free add-ons or upgrades, or special deals for specific games or server packages. Users are encouraged to regularly check their website or subscribe to their newsletter to stay updated on the latest promotions and discounts.

    Reputation

    Pingperfect.com has established a positive reputation within the gaming community for their reliable servers, excellent customer support, and commitment to delivering a high-quality gaming experience. They have garnered positive reviews and testimonials from satisfied customers, praising their server performance, user-friendly interface, and responsive support team. Their reputation as a trusted game server hosting provider is further reinforced by their long-standing presence in the industry.

    Payment Options

    Pingperfect.com offers a range of payment options to cater to different customer preferences. They accept major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, they support popular online payment methods such as PayPal, Skrill, and Paysafecard. The availability of payment options may vary depending on the customer's location.

    Loyalty Programs

    Pingperfect.com does not currently offer a dedicated loyalty program. However, they value their long-term customers and may occasionally provide special offers or discounts to returning users. Users can also benefit from referral programs, where they can earn rewards or discounts by referring new customers to Pingperfect.com.

    Customer Reviews

    Pingperfect.com has received numerous positive customer reviews, highlighting their reliable servers, excellent performance, and responsive customer support. Customers appreciate the ease of use of their control panel, the variety of available games, and the overall smooth gaming experience. The positive reviews reflect the satisfaction of users who have hosted their game servers with Pingperfect.com.

    Community Involvement

    Pingperfect.com actively engages with its user community through forums and dedicated support channels. They encourage users to share their experiences, offer insights, and collaborate with fellow gamers. Pingperfect.com also maintains a presence on social media platforms, allowing users to connect, share feedback, and stay updated on the latest news and developments.

    Shipping and Costs

    Since Pingperfect.com is a game server hosting provider, there are no physical products to be shipped. The entire service is digital, and users gain access to their game servers and control panel immediately upon purchase. As for costs, Pingperfect.com's pricing structure is transparent, and there are no additional shipping or hidden fees involved.