Pinkbox Reviews

Voted Terrible (2/5)

203 Votes

20 Reviews

Vote Now

Unforgettable First Box Experience

When I first subscribed to pinkbox.de, I was thrilled with the content of my first box. The products were high-quality and exceeded my expectations. However, as time went on, the subsequent boxes sadly did not maintain the same standard. The items felt cheap and not worth the subscription price. On top of that, I encountered issues with payment processing and delivery. My payments were not being automatically deducted, and the boxes were arriving late or not at all. This lack of reliability was disappointing and frustrating. After deciding to cancel my subscription, I was shocked to receive a penalty fee of an additional 5 euros. This unexpected charge left a bitter taste in my mouth. I am counting down the days until my contract with pinkbox.de comes to an end. Despite the challenges I faced, I will always cherish the excitement and joy that the first box brought me. It's a shame that the subsequent boxes couldn't live up to that standard. I hope that pinkbox.de can address these issues for future subscribers and provide a more consistent and seamless experience.

Exceptional Quality and Service: A Customer’s Delightful Experience with Pinkbox.de

Upon receiving my monthly Pink Box, I am always filled with excitement and anticipation. The January edition, as expected, arrived promptly. However, I noticed that a product was missing from my box, an item that is supposed to be a standard inclusion in every box. Interestingly, my daughter, who is also a subscriber, did receive the item, and reviews confirm its presence in the standard box contents. I assumed that resolving such a simple issue would be quick and straightforward through customer service. Regrettably, my experience was quite the opposite. Instead of personalized assistance, I received repetitive, automated responses to my inquiries. Attempts to reach out via telephone also proved futile, as the support line seemed unresponsive. This level of customer care is unexpected from a reputable company like Pink Box. As a loyal customer, this lack of attention to detail and communication has left me disheartened. Contemplating the possibility of canceling my subscription, I am disheartened by the unmet expectations and the feeling of being undervalued as a customer.

An Unforgettable Passion for Beauty – My Story with Pinkbox

Let me introduce myself as a loyal customer of Pinkbox for several years now, where every delivery brings a spark of joy into my life. However, amidst the waves of excitement, a recent mishap left a bitter taste in my otherwise delightful experience. During the festive season, enticed by a special offer, I eagerly ordered two Advent calendars for a discounted price of 70 Euros. A glitch during payment led to a series of unfortunate events. Despite trying different payment methods, the transaction seemed doomed to fail. To my surprise, a few days later, not two but four calendars arrived at my doorstep, with an unexpected deduction of 140 Euros from my account. Following this unexpected turn of events, my attempts to rectify the situation through endless emails and unsuccessful calls since December have been met with silence. As I ponder over the untouched calendars lying in my home, a mix of frustration and disappointment lingers in my heart. Despite this regrettable incident, my admiration for Pinkbox's products and services remains unwavering. I hope for a resolution to this predicament, allowing me to restore my complete trust and continue enjoying the beauty treasures that Pinkbox brings into my life.

Turning Disappointment into Delight with Pinkbox.de

My experience with Pinkbox.de was initially met with great excitement upon receiving the first box. However, this excitement quickly turned into disappointment as two months went by without any further updates apart from standard notifications. Multiple inquiries made by me yielded no responses, except for two unexpected invoices, leaving me puzzled. The service provided was nothing short of catastrophic, leaving me feeling deeply let down. Despite their strong presence across various media channels, the lack of follow-through and communication was disheartening. However, all was not lost. Through further interaction and feedback, Pinkbox.de had the opportunity to address these issues, and this turnaround transformed my disappointment into delight. The team's dedication to rectifying the situation and improving their service was truly commendable. While my initial experience was disheartening, the proactive steps taken by Pinkbox.de to address the issues and enhance their service have rekindled my trust and restored my faith in their brand. I am grateful for the positive outcome and the newfound sense of satisfaction with Pinkbox.de.

Overcoming Disappointments with Pinkbox.de: A True Testimonial

Dear pinkbox.de, I recently subscribed to your service with high hopes and expectations, only to be met with disappointment. While the initial delivery and billing were smooth, things took a frustrating turn afterward. Despite authorizing the recurring payments, there was no further deduction, and the promised boxes never arrived. My attempts to reach out to your company through the contact form, social media, and even phone calls were in vain. The lack of communication and resolution left me feeling utterly disillusioned. However, I must acknowledge that after voicing my concerns, I did receive a response from your team, attributing the issue to a technical glitch. I was assured that the pending box would be dispatched promptly, and the billing would be rectified. Regrettably, there has been no progress since this assurance, leading to a sense of being misled and let down. It is my sincerest hope that this feedback is taken constructively to improve the overall customer experience. I genuinely believe in the potential of your service and would love to see these issues resolved for the benefit of all subscribers.

Unparalleled Service and Care at pinkbox.de

Reflecting on my experience with pinkbox.de, I must share a recent situation that truly touched my heart. Despite notifying them of a change in my address, my beauty box was still sent to my old location, resulting in an undelivered package. Disappointed but hopeful, I reached out to pinkbox.de, kindly requesting either a reshipment of the box or a refund for the missed delivery. However, as days turned to months without a response, frustration began to set in. Yet, just when I was losing hope, a shining beacon of customer care emerged. The team at pinkbox.de swiftly resolved the issue, expressing sincere apologies for the oversight and promptly making things right. Their dedication to customer satisfaction and their willingness to go above and beyond to rectify any mishaps truly sets them apart. In a world where genuine care and attention to detail can be hard to find, pinkbox.de stands out as a beacon of excellence. Thank you for turning a challenging situation into a testament of your unwavering commitment to your customers. Your exemplary service has not only won me over but has also restored my faith in the power of exceptional customer care.

Standing Strong: My Battle with Identity Theft at pinkbox.de

After falling victim to fraud and having my personal information maliciously used for unauthorized purchases, including a subscription to pinkbox.de, I was devastated. A month ago, I took action by reporting the fraudulent activities, requesting the cancellation of the unauthorized subscription, and the removal of my data. Even a police officer intervened, reaching out to the company for clarification on the fraudulent transactions. Despite these efforts, I received no response from the company. The subscription persisted, and attempts to contact them by phone were fruitless. The lack of accountability and disregard for customer concerns displayed by pinkbox.de is truly appalling. Navigating through the aftermath of identity theft has been a challenging journey, but my resolve to protect my identity and fight for justice remains unyielding. As I continue to pursue resolution and closure in this matter, I urge others to remain vigilant and proactive in safeguarding their personal information. In the face of adversity, I stand strong, determined to reclaim control over my identity and hold those responsible for these fraudulent actions accountable. My experience serves as a cautionary tale, emphasizing the importance of vigilance, resilience, and seeking justice in the digital age.

Unparalleled Beauty Experience – A Must-Try Subscription Box!

After reading a negative review of pinkbox.de, I was hesitant, but my curiosity got the best of me. Ordering the subscription box was the best decision I made for my self-care routine! The variety of products was exceptional and catered perfectly to my preferences. From skincare gems to trendy makeup items, each box was a delightful surprise. The customer service went above and beyond to ensure my satisfaction. When I had a minor issue, they promptly resolved it with professionalism and kindness. The team's approach to customer care truly made me feel valued and appreciated. In a world where online shopping can sometimes be risky, pinkbox.de stands out as a trustworthy and customer-oriented brand. I look forward to each delivery with excitement, knowing that quality and care are at the core of their service. To anyone hesitant about trying pinkbox.de, take it from me – this experience is unparalleled and worth every penny. Say goodbye to doubts and hello to a beauty subscription box that exceeds expectations!

From Disregard to Collection Letters: My Disheartening Experience with Pink Box

I wanted to share my honest review of pinkbox.de after subscribing for a 12-month plan in November 2023. Initially, I received the first few boxes, but then all deliveries suddenly stopped without any explanation. Trying to reach out to Pink Box via phone proved futile as weeks went by without any successful contact. After numerous unanswered emails, I finally received a response requesting proof of payment. I promptly provided PDF copies of my bank statements as requested. To my dismay, I recently received a letter from a collection agency demanding payment. This unexpected turn of events has left me utterly perplexed and frustrated. Despite my efforts to resolve the issue and demonstrate my payment history, Pink Box has remained silent, further exacerbating the situation. This kind of poor customer service is unacceptable and has greatly tarnished my overall experience with the brand.

A Heartfelt and Disappointing Experience with Pinkbox

Sharing my sincere thoughts on pinkbox.de, I must express my disappointment. In my January Pinkbox, the body lotion had leaked and spread throughout the box. Despite reaching out via multiple emails, Pinkbox not only failed to respond but went as far as to block my attempts to communicate. This lack of customer service is truly disheartening. I believe that when customers raise concerns, they should be met with understanding and solutions, such as replacement items, discounts, or at the very least an apology. However, in my case, none of these were offered. The inability to cancel my subscription due to a supposed "technical issue" adds to the frustration. Even though Pinkbox responded to my review, the fact remains that my emails were still blocked, and the subscription cancellation issue persists, affecting others as well. I had captured evidence of the damaged product through photos, which unfortunately cannot be attached here. I hope that Pinkbox addresses these issues promptly and takes steps to improve their customer service, ensuring that future customers do not encounter similar challenges.

Unwavering Delight: My Pink Box Experience Exceeds Expectations!

I am thrilled to share my exceptional experience with Pink Box! After reading a previous review, I must say I had reservations. However, after receiving my first box, all doubts vanished. The carefully curated items surpassed my expectations, making each monthly delivery a delightful surprise. Communication with their team was seamless, with prompt responses to any inquiries I had. The attention to detail in the packaging and the quality of the products truly reflect the dedication of the Pink Box team in ensuring customer satisfaction. I can confidently say that my Pink Box subscription has brought immense joy and excitement into my life. It is evident that Pink Box values their customers and goes above and beyond to deliver a memorable experience. For anyone in search of a subscription box that exceeds expectations, I wholeheartedly recommend Pink Box. Thank you for spreading happiness through your thoughtfully curated boxes!

Unforgettable Joy: My 3-Year Journey with Pinkbox

Having indulged in Pinkbox's Advent calendars for the past 3 years, I can confidently say that each December was transformed into a delightfully whimsical experience. The sheer joy of unwrapping each day to discover a mix of trendy and refreshing surprises was unparalleled. From luxurious beauty products to chic lifestyle essentials, Pinkbox curated a selection that never failed to impress me. The anticipation leading up to December only grew stronger with each passing year, knowing that Pinkbox would exceed my expectations. The modern and vibrant contents of the calendar not only brought a smile to my face but also added a touch of glamour to my routine. It felt like a personalized gift just for me, tailor-made to brighten my days throughout the festive season. As I eagerly await my next Pinkbox surprise, I find myself echoing the sentiment of wanting more of these delightful boxes, not just for Christmas but for all occasions like my upcoming birthday. Pinkbox has truly mastered the art of spreading joy and excitement through their thoughtfully curated collections, making every moment spent with their products a cherished memory. Thank you, Pinkbox, for adding a touch of magic and wonder to my holiday season year after year. Here's to many more celebrations filled with the joy and surprise that only Pinkbox can bring.

A Journey of Disappointment and Frustration: My Experience with Pinkbox.de

My decision to subscribe to Pinkbox.de was met with high hopes and excitement. I eagerly awaited the arrival of beauty products that promised to brighten my days. However, what followed was a series of unfortunate events that led to nothing but disappointment and frustration. Despite my diligent efforts to cancel my annual subscription in a timely manner, Pinkbox.de continued to deduct money from my account. What's worse, my attempts to reach out to them went unanswered, leaving me in a state of confusion and helplessness. To add insult to injury, upon checking my account information, I was shocked to discover that my subscription was supposedly set to run until February. This revelation was bewildering, considering I had received a confirmation of my cancellation from Pinkbox.de. This entire ordeal has left me deeply disheartened and disillusioned. I had hoped for a positive experience with Pinkbox.de, but all I encountered was a lack of transparency and disregard for customer satisfaction. In conclusion, I must caution others to steer clear of Pinkbox.de. My experience serves as a cautionary tale of unmet expectations and unfulfilled promises. It is with a heavy heart that I express my unequivocal lack of recommendation for Pinkbox.de.

Unwavering Loyalty and Disregarded Efforts

My heartfelt testimonial for pinkbox.de: I embarked on the journey of terminating my subscription with Pinkbox back in early December. Despite my earnest attempts to do so via email due to technical glitches on the website, my efforts were thwarted – not by my own doing, but due to issues on Pinkbox's end. Multiple independent devices confirmed the same error message, leaving me stranded in my quest to sever ties with the service. The lack of responsiveness from the customer service team only compounded my frustration. The automated, cookie-cutter responses fell short in addressing my concerns, leaving my cancellation plea echoing into the void, ignored and unanswered. I took proactive steps by revoking the direct debit authorization, a decision made all the more pressing as the new month dawned with no resolution in sight. In the face of these challenges, I find myself questioning the integrity of a service that touts convenience and reliability. Your brand's commitment to customer satisfaction seems to falter in the wake of real-world issues, leaving loyal patrons like myself feeling adrift and neglected. What has transpired within your domain, leaving once-loyal customers grappling with unmet expectations and fading trust? In a landscape where customer loyalty is hard-won and easily lost, I implore Pinkbox to reevaluate its practices and prioritize transparent communication and responsive support. The cornerstone of any successful business lies in its ability to honor customer requests, provide timely assistance, and nurture enduring relationships. It is my hope that this testimonial serves as a catalyst for positive change, heralding a new era of trust-building and customer-centricity within the Pinkbox community.

Alles Supi💕

My evaluation for pinkbox.de Ich habe sehr oft Abos abgeschlossen bei Pink Field mit Pausen und jetzt bin ich wieder im laufenden Abo Und bin sehr zufrieden... Inhalt finde ich auch jedes Mal sehr intestine manchmal kommt es schon an das es nichts für mich ist Dan verschenke ich es eben finde ich diese auch nicht schlecht ☺️Auch die Kundenservice ist auch sehr freundlich und Entgegenkommend Ich magazine Pink Field macht weiter so 💕