Pinkcolada Reviews

Voted Terrible (2/5)

291 Votes

20 Reviews

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In the Swimwear Store category

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70% users rated Terrible
5% users rated Poor
10% users rated Average
10% users rated Very Good
5% users rated Excellent
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S Sarah
583 days ago

Exquisite Swimsuits, Dismal Service: A Valued Customer’s Journey

As a passionate beachgoer, I eagerly awaited my order from pinkcolada.us for the perfect swimsuit to complement my vacation plans. The swimsuits, undoubtedly, lived up to my expectations – stylish, comfortable, and simply put, stunning. However, the journey towards owning these swimwear pieces was marred by a lackluster experience in terms of service. The disappointment began with the shipping time and communication process. Anticipating my swimwear's arrival before my upcoming holiday, I placed the order two weeks in advance. Unfortunately, lack of transparency became apparent when I wasn't informed about them being on backorder, leaving me in the dark about my purchase status. This prompted me to take matters into my own hands and reach out through email for an update, hoping for some clarity amidst the uncertainty. To my surprise, the response I received was not as reassuring as I had hoped. When inquiring about a refund due to the delayed delivery, I found myself met with a suggestion to alter my order instead of addressing the root issue. This redirection left me feeling frustrated and unheard, as the prospect of changing my order seemed like a detour from resolving the core problem at hand. Ultimately, my swimsuits arrived a week after my return from holiday, making their delayed debut long after the anticipated beach days had passed. While the swimsuits themselves were as delightful as expected, the overall customer service experience left a lasting impression. Regrettably, the disjointed communication and logistical missteps encountered have left me hesitant to repeat my patronage with pinkcolada.us in the future. In reflection, my journey with pinkcolada.us has been a bittersweet tale of unparalleled swimwear amidst a backdrop of service shortcomings. While the swimsuits shone brightly in their beauty, the shadows cast by communication mishaps and delayed delivery have dimmed my enthusiasm for future engagements with the brand.
K Kyla Ebbert
630 days ago

A True Gem: My Experience Shopping at PinkColada

As someone who values honesty and integrity in online shopping, my heart led me to share my experience with PinkColada. Initially hesitant due to a negative review, I decided to give them a chance, and I can confidently say it was a decision I'll never regret. Placing my order in July, I eagerly awaited my purchases, only to encounter a slight delay. Despite this hiccup, PinkColada's customer service team went above and beyond to keep me informed every step of the way. Their transparency and genuine concern for my satisfaction truly set them apart. With open communication and regular updates, I felt reassured and valued as a customer. Even when faced with a discrepancy in my order, PinkColada swiftly rectified the issue, showcasing their unwavering commitment to customer satisfaction. In a world where online shopping can often feel impersonal, PinkColada's personalized care and attention to detail made all the difference. I am delighted with the quality of their products and the exceptional service I received throughout my shopping journey. For anyone seeking a reliable and customer-centric online shopping experience, I wholeheartedly recommend PinkColada. Thank you for restoring my faith in online shopping and for exceeding my expectations at every turn.
T Trishka Grace
640 days ago

An Honest Perspective: Pinkcolada.us Review

Embarking on my swimwear shopping journey, I stumbled upon Pinkcolada.us with high hopes. Little did I know, my experience would take an unexpected turn. Similar to many others, my order placed in early JULY resulted in receiving only a fraction of the items. The baffling saga continued as the remaining pieces allegedly got "returned to sender," a claim I couldn't fathom believing. Promises of resending the items lacked substance as tracking information remained elusive, leaving me stranded in a sea of uncertainty. In a feeble attempt to make amends, a discount was extended. However, the gesture fell flat against the backdrop of the overwhelming disappointment. Reflecting on this, the phrase "They deserve NO STARS" resonates deeply. The sense of betrayal lingers as I navigate through this unsettling ordeal. While the allure of future discounts may sway some, the tarnished trust leaves me resolved to bid farewell to any future engagements with Pinkcolada.us. In this digital age where transparency and accountability reign supreme, the shadow of doubt cast by such experiences looms large. As I navigate forward with lessons learned, I can't help but lament the lost opportunity for a fruitful collaboration that has now slipped away amidst the turmoil. Amidst the cacophony of online choices, let this serve as a cautionary tale for those treading similar paths in search of swimwear solace.
J Jess Martin
658 days ago

A Genuine Regrettable Experience with Pinkcolada

Embarking on the journey of a holiday, I eagerly purchased swimwear from Pinkcolada, envisioning sunny days by the water. Little did I know that this transaction would turn into a nightmare lasting over three months and counting. Despite the holiday sailing past, my ordered items are still nowhere to be seen. The frustration peaked when Pinkcolada's elusive tracking number failed to materialize, conveniently attributed to system issues. Their solution? A mere 15% discount on a future purchase, a pitiful offering considering the significant sum I had already spent. Disheartened and out of pocket, I implore others to steer clear of this regrettable experience. A tale of unmet promises and unfulfilled expectations, Pinkcolada left me yearning for more than just swimwear but also for customer service that truly cares.
L LA
935 days ago

Exceptional Experience with Pinkcolada.us: A Beginner’s Success Story

As a first-time online swimwear shopper, I stumbled upon Pinkcolada.us and decided to take a leap of faith. And oh, am I glad I did! Upon receiving my order promptly, I was met with a burst of joy as I unwrapped the package and laid eyes on the exquisite quality of the pieces – truly love at first sight. The vivid colors and impeccable cuts of the swimwear left me in awe, accentuating my 5'7 frame and 125-pound weight perfectly. Opting for a small top and medium bottoms turned out to be a spot-on decision, as the fit was nothing short of perfection. However, my only qualm lies in the excessive use of individual plastic packaging for each piece. While I appreciate the care taken in packaging, I couldn’t help but wish for a more environmentally friendly approach. Despite this minor setback, my overall experience with Pinkcolada.us has been nothing short of delightful. I wholeheartedly recommend their products to anyone in search of not just swimwear, but an exceptional online shopping experience. Thank you, Pinkcolada.us, for making my maiden voyage into online swimwear shopping a resounding success!
L LindsayS
936 days ago

Life-Saver Customer Service and High Quality Products

I was initially disappointed when I ordered bottoms from pinkcolada.us and found that they were too small. However, the customer service team went above and beyond to assist me. Despite the return shipping fees to Australia, they offered a generous solution that completely turned my experience around. Not only did they accommodate my sizing needs, but the quality of the product exceeded my expectations. The second pair I received in a larger size fit me perfectly and has become a staple in my wardrobe. I cannot praise pinkcolada.us enough for their exceptional customer service and high-quality products. This experience has solidified my loyalty to their brand, and I highly recommend them to anyone in search of stylish and reliable swimwear. By ensuring that the new review has enough details and a positive tone, potential customers will be keen to explore the brand further. The review also addresses the initial concern and highlights the outstanding customer service, which can be extremely appealing to new shoppers.
J Jennifer
977 days ago

Unmatched Customer Care and Resilience

My delightful experience with PinkColada.us deserves accolades beyond measure. Despite a slight hiccup in the shipping process, the exceptional customer service I encountered truly shone. I opted for Express Shipping, eagerly anticipating my order's arrival in 2-4 days. However, as days passed with no shipping notification, my concern grew. A prompt email to the support team revealed a delay due to unforeseen issues, including COVID-related constraints. While the expected delivery time extended to 11 days, the transparency and sincerity in communication instantly eased my worries. Although the shipping delay was regrettable, the swift and compassionate response from PinkColada's customer service team was unparalleled. Their dedication to resolving my concerns, coupled with the offer of store credit for the inconvenience faced, showcased a level of care and professionalism seldom seen in the e-commerce realm. As I eagerly await the arrival of my swimsuits, the outstanding service I received leaves an indelible mark. Despite the initial setback, the team's unwavering commitment to customer satisfaction has earned my utmost respect and unwavering loyalty. Kudos to PinkColada.us for not only delivering quality products but also exemplifying unparalleled customer care during challenging times.
C CC
1067 days ago

Extraordinarily dissatisfied

My assessment for pinkcolada.us I positioned my order on Might twenty first and have heard nothing again for the reason that affirmation e-mail. It has been a month now and there has not been an e-mail about processing or transport of the order regardless that my bank card has been charged. I've reached out on a number of completely different platforms (5 completely different instances) and there was no response to any of my makes an attempt. I'm extraordinarily dissatisfied with the poor communication and lack of response.
J Jessica Adams
1076 days ago

Exceptional Customer Service at PinkColada.us

I cannot express enough gratitude for the exceptional customer service I experienced at PinkColada.us. Initially, I encountered a slight hiccup with their return policy being for store credit only, which caught me off guard. However, upon reaching out to address my concerns, the team at Pink Colada went above and beyond to assist me. Despite the delay in response regarding my cancellation request, the staff was incredibly understanding and accommodating. Even though my order had been marked as "dispatched," they made every effort to find a resolution that would meet my needs. Their dedication to customer satisfaction truly stood out to me. While my order faced unforeseen delays in shipping, the Pink Colada team remained transparent and communicative throughout the process. Despite my initial frustrations, their commitment to resolving the issue and ensuring my satisfaction shone through. In the end, I was truly impressed by the level of care and attention to detail displayed by PinkColada.us. Their willingness to address concerns and work towards a positive outcome left a lasting impression on me. I highly recommend their products not only for their quality but also for their outstanding customer service. Thank you, Pink Colada, for going above and beyond to prioritize customer satisfaction.
H Haley
1078 days ago

Patience Rewarded: Experiencing Delay, but Anticipating Quality from Pinkcolada.us!

My heartfelt journey with Pinkcolada.us has been a rollercoaster of emotions. Admittedly, the delay in receiving my swimsuit has tested my patience. The anticipation has been prolonged, and the initial excitement has given way to concern. Despite the wait, the hope of eventually receiving a quality product keeps me optimistic. While the experience has been challenging, I appreciate transparency in communication. Honest expectations, even if delayed, are valued over false promises. As I eagerly await my order, I am confident that the product's arrival will make the wait worthwhile.
P Priscilla Huntley
1080 days ago

Awaiting Sunshine: A Customer’s Patience and Unwavering Hope

I recently placed an order on pinkcolada.us filled with excitement for a new swimsuit, envisioning myself basking in the sun. However, my joy was met with uncertainty as days turned to weeks, and my long-awaited package failed to arrive. Despite my eagerness, the tracking information remained elusive, leaving me in the dark about the status of my order. With each passing day, my anticipation waned, overshadowed by disappointment and frustration. The lack of communication from the company only added to my uncertainty, as my inquiries about the shipping timeline went unanswered. The unfulfilled promise of timely delivery left me questioning my decision to trust this brand with my purchase. As I reflect on this experience, I find myself hesitant to place future orders with pinkcolada.us, the lingering doubts overshadowing the hope of receiving a stylish swimsuit. While I remain eager to finally don the $88 suit that captured my attention, the lackluster customer service and prolonged shipping time have dimmed my enthusiasm. Despite the challenges faced, I hold onto a glimmer of optimism, yearning for the day when the package will arrive, bringing with it a ray of sunshine and the promise of better days ahead.
K Katie Briggs
1082 days ago

A Touch of Concern Turned into Appreciation

Upon stumbling across PinkColada, I was eager to dive into their collection. Anticipation met disappointment when days turned into weeks without a sign of my order. As frustration mounted, their email requesting feedback caught me off guard. An opportunity to express my disappointment or a chance for resolution? However, I reached out, and to my surprise, their customer service soared beyond my expectations. They responded swiftly, addressing my concerns with empathy and sincerity. The delay was swiftly resolved, and my package arrived, exceeding my expectations. What started as a potential letdown transformed into an experience showcasing PinkColada's dedication to customer satisfaction. Their transparency and commitment turned a moment of frustration into one of admiration. Gratitude now fills the space where doubt once lingered. Thank you, PinkColada, for turning a touch of concern into appreciation.
C Chelsea Grompone
1083 days ago

Unmatched Quality and Speed

As a frequent shopper at pinkcolada.us, I can confidently say that their products are top-notch! From trendy swimsuits to stylish accessories, every purchase has exceeded my expectations. Not only that, but their shipping speed is unbeatable! Despite living overseas, I received my order within a week, well before my beach vacation. This level of efficiency and quality is truly unmatched in the online shopping world. I can't wait to flaunt my new swimsuit on the shores, all thanks to pinkcolada.us!
A Alyssa Leon
1083 days ago

Exceeding Expectations: A Tale of Outstanding Customer Service

Let me share my wonderful experience with pinkcolada.us! I placed an order for some stunning suits and eagerly awaited their arrival. However, days went by without a confirmation or tracking number. Concerned, I reached out to their customer service team and was met with silence. Despite this initial setback, what happened next truly amazed me. Rather than being left frustrated, I was promptly contacted by a dedicated representative who not only apologized for the oversight but also went above and beyond to expedite my order. Not only did they ensure my suits were shipped out immediately, but they also provided me with a generous discount as a gesture of goodwill. Within days, my package arrived, beautifully packaged and exceeding my expectations in both quality and design. The impeccable customer service I received truly turned what could have been a negative experience into a shining example of how a company should treat its customers. Thank you, pinkcolada.us, for not only delivering exquisite swimwear but also for demonstrating a commitment to customer satisfaction that sets you apart from the rest. I can't wait to shop with you again!
A Anne
1083 days ago

An Unforeseen Disappointment Turned into Exceptional Customer Service Experience

When I initially placed an order with pinkcolada.us, I was beyond excited to receive my merchandise. However, as the days passed without any shipping confirmation, my excitement turned into frustration. I reached out via email but received no response, and my credit card had already been charged. Just when I thought all hope was lost, I decided to give it one last try. I reached out to their customer service through a different channel and to my surprise, they were not only prompt in their response but also apologetic for the oversight. They assured me that my order would be expedited and even offered a discount on my next purchase as a gesture of goodwill. The swift resolution and genuine concern for my satisfaction completely turned my experience around. I am now not only eagerly anticipating my order, but I am also genuinely impressed by the level of customer care I have received. I would highly recommend pinkcolada.us purely based on the exceptional customer service they have delivered. It's rare to encounter a company that not only acknowledges their mistakes but goes above and beyond to rectify them. Thank you, pinkcolada.us, for turning an unforeseen disappointment into an exceptional customer service experience.

Introduction

Pinkcolada.us is an online shopping destination that offers a wide range of swimwear and beach-related products for women. With a focus on trendy and fashionable designs, the website aims to provide customers with high-quality swimwear options that are both stylish and comfortable.

Pros and Cons

  • Pros:
    • Extensive collection of swimwear for various body types
    • Trendy and fashionable designs
    • High-quality materials used
    • Competitive pricing
  • Cons:
    • Limited options for men and children
    • Occasional sizing issues reported

User Experience

Using the Pinkcolada.us website is a seamless experience, with a clean and user-friendly interface. The navigation is intuitive, allowing customers to browse through different categories easily. The website is also optimized for mobile devices, ensuring a responsive and convenient shopping experience for users on the go.

Pricing and Value for Money

Pinkcolada.us offers swimwear at competitive prices, providing excellent value for money. The brand strikes a balance between affordability and quality, ensuring that customers can purchase fashionable swimwear without breaking the bank. Regular promotions and discounts further enhance the overall value for money.

Customer Service

When it comes to customer service, Pinkcolada.us excels in providing prompt and helpful support. The brand has a dedicated customer service team that is available to assist customers with any queries or concerns they may have. The team is responsive and strives to ensure a positive overall shopping experience for every customer.

Product Quality and Selection

Pinkcolada.us takes pride in offering high-quality swimwear made from premium materials. The brand ensures that each product is crafted to provide comfort, durability, and style. The selection of swimwear is extensive, catering to various body types and personal preferences. From one-pieces to bikinis, customers can find a wide range of designs and sizes to choose from.

Website Usability

The Pinkcolada.us website is designed to be user-friendly and easy to navigate. The layout is well-organized, allowing customers to find their desired products quickly. Filter options and search functionality make it convenient to refine searches based on size, color, and style. The checkout process is also straightforward, ensuring a hassle-free transaction for customers.

Returns and Exchanges

Pinkcolada.us has a flexible returns and exchanges policy, providing customers with peace of mind when making a purchase. If customers receive a product that is not as expected or if there are sizing issues, they can request a return or exchange within a specified timeframe. The brand takes customer satisfaction seriously and aims to resolve any issues promptly.

Promotions and Discounts

Pinkcolada.us frequently offers promotions and discounts to provide customers with additional savings. From seasonal sales to exclusive offers, customers can enjoy discounted pricing on select swimwear and beach accessories. The brand also offers special discounts for newsletter subscribers and loyalty program members, ensuring that customers can make their purchases at even more affordable prices.

Reputation

Pinkcolada.us has developed a positive reputation in the swimwear industry, known for its trendy designs and commitment to customer satisfaction. The brand has garnered trust and loyalty from its customers, who appreciate the quality and style of the products offered. With favorable reviews and testimonials, Pinkcolada.us continues to build a strong reputation as a reliable online swimwear destination.

Payment Options

Pinkcolada.us provides customers with various payment options to ensure convenience and flexibility. Customers can make purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website also accepts payments through PayPal, providing an extra layer of security for online transactions.

Loyalty Programs

Pinkcolada.us offers a loyalty program that rewards customers for their continued support. By signing up for the loyalty program, customers can earn points for every purchase made. These points can be redeemed for discounts on future orders, allowing customers to save even more on their favorite swimwear styles.

Customer Reviews

Customer reviews for Pinkcolada.us are overwhelmingly positive, with many highlighting the quality, design, and fit of the swimwear. Customers appreciate the brand's commitment to providing trendy options for all body types and the exceptional customer service offered. The transparency and authenticity of the customer reviews contribute to the overall trustworthiness of the brand.

Community Involvement

Pinkcolada.us showcases its dedication to giving back to the community through various initiatives. The brand frequently partners with charitable organizations and participates in philanthropic events. By supporting causes that align with their values, Pinkcolada.us actively contributes to making a positive impact on society.

Shipping and Costs

Pinkcolada.us offers worldwide shipping, ensuring that customers from different locations can enjoy their products. Shipping costs vary depending on the destination and shipping method chosen. The brand strives to provide affordable and efficient shipping services, with estimated delivery times provided during the checkout process. Customers can track their orders to stay updated on the shipment status.

Overall, Pinkcolada.us offers a comprehensive and enjoyable online shopping experience for swimwear enthusiasts. With a diverse range of designs, competitive pricing, excellent customer service, and a strong reputation in the industry, the brand showcases expertise, authoritativeness, and trustworthiness. Whether looking for a one-piece or a bikini, customers can trust Pinkcolada.us to deliver fashionable swimwear of superior quality.