Pipandnut Reviews

Voted Poor (3/5)

13 Votes

24 Reviews

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25% users rated Terrible
8% users rated Poor
8% users rated Average
8% users rated Very Good
50% users rated Excellent
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A Aron Smith
195 days ago

Transformative Transparency and Utmost Disappointment at Pipandnut.com

I recently placed an order with Pipandnut.com, enticed by their range of vegan products. However, my excitement quickly turned to dismay when I realized that their "vegan friendly" labeling lacked clarity for those with milk allergies. This oversight led to an unpleasant stomach reaction that has persisted since last night, leaving me deeply disappointed. The absence of proper labeling not only affected my health but also shattered my trust in the brand. Transparency is key when it comes to food allergies, and the lack of it in this case was a major letdown. For a company that prides itself on catering to vegan diets, neglecting to adequately warn individuals with specific dietary needs is unforgivable. If I could rate this experience lower than zero, I would. It is disheartening to encounter such oversight and negligence, especially when it comes to something as crucial as food safety. To all consumers, especially those with allergies, I urge you to exercise caution and demand clear and accurate labeling from brands like Pipandnut.com. Let us prioritize transparency and advocacy for our wellbeing in every purchase we make.
R Rita
268 days ago

Unparalleled Quality, Lackluster Service – A Testimonial for Pip and Nut

As an avid connoisseur of nut butters, I am always on the lookout for the finest products. It was a moment of sheer delight when I stumbled upon pipandnut.com. Their range of peanut and almond butter is unparalleled in terms of quality and taste, earning my unequivocal approval. However, my enthusiasm was dampened by the disappointing lack of customer care. Upon attempting to place an order on their website, I encountered an issue during the checkout process that prevented me from completing the payment. Despite reaching out to their support team through multiple emails, my plea for assistance was met with resounding silence. The absence of a helping hand left me disheartened and exasperated. Pip and Nut stand as a testament to exceptional product excellence, but the absence of efficient customer service is an undeniable blemish on their otherwise stellar reputation. The prospect of seamless transactions and responsive assistance could undoubtedly elevate their standing to the summit of consumer acclaim. In essence, while the allure of Pip and Nut's products remains irresistible, the absence of attentive customer care leaves much to be desired. Here's to hoping that they heed the call for improvement and deliver an all-encompassing experience that matches the brilliance of their offerings.
R Rita
268 days ago

Prime Merchandise – No Buyer Care

My evaluate for pipandnut.com Wonderful how corporations care much less and fewer about their prospects as of late. Pip and Nuts merchandise are the very best round definitely when it comes to peanut and almond butter in my view. Nevertheless there isn't any buyer care. I attempted inserting an order on-line however at try it could not let me proceed with the fee. I emailed them thrice to kindly ask for help to finish the fee however nobody bothers getting again to me. Very disappointing. Their critiques can be prime ones if solely they labored on bettering buyer companies.
N Natalie Inglis
360 days ago

Unforgettable Experience with Pip & Nut: A Sincere Testimonial

When I stumbled upon Pip & Nut, I was thrilled to find a brand that offered wholesome and delicious nut butter products. Their products were a staple in my pantry, and I eagerly anticipated my weekly trips to the supermarket to restock. Impressed by their quality, I decided to support the company by placing a direct order. However, my excitement turned into disappointment when my order didn't arrive within the specified timeframe. To make matters worse, the incorrect item was sent to me. Despite reaching out to address the error, I received no response after two emails and over a week of waiting. As much as I adored their products, the lack of customer service and fulfillment left me questioning future purchases. It's disheartening to consider not supporting a brand I once cherished, especially when their products brought so much delight. In hindsight, the experience has made me reconsider my loyalty to Pip & Nut. While I still appreciate their products, the lapse in customer care has raised concerns about continued support, even through supermarket purchases. Overall, my hope is that Pip & Nut can address these issues to ensure that customers like me can once again feel confident in choosing their products. With a heavy heart, I share my sincere experience, hoping for improvements and the opportunity to rediscover the joy I once found in their offerings.
N Natalie Inglis
360 days ago

Transformed My Health and Tastebuds – A Touching Testimonial

After discovering Pip and Nut through a friend, I was hooked on their products, finding myself purchasing their delectable nut butters religiously at my local store. The natural and flavorful taste was unparalleled, making me a loyal customer in no time. Eager to show my support for the brand, I decided to place an order directly from their website. Unfortunately, my experience took a disappointing turn. The delivery didn't meet the promised timeframe, leaving me anxious and disappointed. To add to the frustration, they sent the wrong item in my package. Despite feeling let down, I took the initiative to reach out to their customer service team through email, hoping for a quick resolution. However, to my dismay, my inquiries were met with silence for over a week. The lack of response and poor communication left me disheartened and contemplating whether to continue supporting a brand I once held in high regard. Reflecting on my journey with Pip and Nut, I find myself torn between the impeccable taste of their products and the subpar experience of their customer service. The emotional connection I once had with their brand now feels tainted by this recent ordeal. As a consumer who values both quality products and exceptional customer service, I am at a crossroads. While the allure of their delectable nut butters still lingers, the lack of accountability and responsiveness from their team cast a shadow over my once glowing perception. In the midst of this disappointment, I am left pondering the future of my relationship with Pip and Nut, grappling with the juxtaposition of their tantalizing products and the letdown of their service. Only time will tell if our bond can be mended, but for now, I find myself reevaluating my loyalty to a brand that once held a special place in my heart.
F Farnaz
394 days ago

Simply Irresistible: A Customer’s Love for Pip & Nut’s Delectable Delights

From the moment I experienced Pip & Nut's delicious and high-quality products, I knew I had found something extraordinary. Their wide range of nut butters exudes a tantalizing aroma that's impossible to resist. The moment I tasted their peanut butter, I was hooked. The creamy texture and rich flavor made me an instant fan. Not only are their products a treat for the taste buds, but their commitment to quality is evident in every jar. The meticulous sourcing of the finest ingredients results in a product that surpasses all expectations. Every spoonful is a pure delight that leaves me craving for more. In addition to their exceptional products, Pip & Nut's dedication to customer service is commendable. They go above and beyond to ensure that their customers are satisfied, and it shows in every interaction. Their passion for their craft is truly reflected in the top-notch service they provide. I wholeheartedly recommend Pip & Nut to all nut butter enthusiasts. The experience of indulging in their products is nothing short of extraordinary. Prepare to be enchanted by the sheer deliciousness and quality that Pip & Nut has to offer.
F Farnaz
394 days ago

Indulgent Bliss in Every Jar – A Peanut Butter Lover’s Paradise

My journey with pipandnut.com has been nothing short of deliciously divine. From the moment I opened my first jar of their peanut butter, I knew I had stumbled upon a hidden gem. The rich, creamy texture and intense nutty flavor created a symphony of tastes that danced on my taste buds with every spoonful. Each jar is a testament to their commitment to quality, with every scoop packed full of fresh, natural ingredients that are a true homage to the humble peanut. What sets them apart is not just the product but also their stellar customer service. They go above and beyond to ensure that every customer feels valued and appreciated. So, if you're a peanut butter aficionado like me, look no further. Indulge in the luxurious experience that pipandnut.com has to offer, and let your taste buds revel in the delight that only premium quality products can provide.
K Kate Patrick
481 days ago

A Game-Changer: Premium Peanut Butter and Exceptional Service

I can't help but share my recent amazing experience with pipandnut.com. From the seamless delivery process to the continuous updates on my parcel's journey, their service truly sets a benchmark in customer satisfaction. Not to mention, their peanut butter range has become a household favorite, especially with my husband who just can't get enough of it. The user-friendly website and the quality of their products have definitely won me over. Needless to say, I'll be a returning customer without a doubt!
K Kate Patrick
481 days ago

Exceptional Service and Delectable Peanut Butter Delights

I am delighted to share my heartfelt experience with Pip and Nut. The impeccable service I received left me truly impressed. From the seamless delivery process to the timely updates on my order, every detail was handled with care and efficiency. My husband is an avid fan of their delightful range of peanut butter products, prompting me to place another substantial order without hesitation. Navigating through their website was a breeze, and the array of products available catered to our taste buds perfectly. The quality of their offerings is unmatched, making it a joy to indulge in their delectable creations. It comes as no surprise that I am already planning my next purchase, fully confident in the outstanding experience Pip and Nut consistently provides. With Pip and Nut, not only do you receive top-notch service, but you also get to savor premium peanut butter creations that elevate every snack or meal. Thank you for exceeding my expectations and winning us over with your exceptional products. I eagerly anticipate my future interactions with your brand, filled with delicious moments and impeccable service.
L Lenny
542 days ago

Delicious Nut Butters and Exceptional Service!

Pip&Nut has completely won me over with their delectable range of nut butters. I recently placed an order on their website and was pleasantly surprised by the swift delivery. However, one of the jars had leaked a little, prompting me to take note of their packaging. While this was a slight inconvenience, I was pleased to discover that their packaging was sustainably sourced, reflecting their commitment to environmental responsibility. Overall, the exceptional quality of their products and the responsiveness of their customer service team have left a lasting impression on me. I'm eager to continue supporting Pip&Nut and indulging in their irresistible nut butters. Thank you for a delightful experience!
L Lenny
542 days ago

Delightfully Nutty: A Pip&Nut Fan’s Testimonial

From the moment I discovered Pip&Nut products, I knew I had stumbled upon something special. Placing my order online was a breeze, and to my delight, my goodies arrived promptly, wrapped in sustainable packaging, a conscious touch that won me over instantly. As I eagerly unpacked my jars, one had leaked a tad, prompting me to suggest a review of the packaging process for further improvements. Despite this minor hiccup, the quality and taste of the products shone through, leaving me smitten with every spoonful. Pip&Nut's commitment to delivering delicious nut butters resonates with my own passion for wholesome ingredients and mindful sourcing. This experience not only nourished my body but also warmed my heart with the company's dedication to sustainability. Thank you, Pip&Nut, for filling my days with nutty goodness and inspiring me to savor every moment.
J Jana Rusová
565 days ago

Unexpected Act of Kindness and Exceptional Customer Service

My Experience with Pip and Nut's Outstanding Service Allow me to share my heartfelt experience with Pip and Nut. As a long-time subscriber, I was initially content with receiving my regular crunchy peanut butter deliveries. However, it wasn't until a particular incident that I had the chance to truly witness the exceptional customer service and care that this company provides. During a period where I was away from home, I unintentionally failed to cancel my scheduled order, resulting in it being returned to the company. To my surprise, without any prompting from my end, Pip and Nut reached out to me to ensure that everything was alright. Upon explaining the situation, they not only offered to resend the order free of charge but also included a delightful bonus of PB cups. This unexpected act of kindness truly resonated with me, demonstrating that this isn't just another company focused solely on transactions, but one that genuinely cares for its customers. I extend my heartfelt gratitude to Mary for her assistance and commend the entire company for setting such a remarkable standard in customer service. Thank you, Pip and Nut, for going above and beyond to exemplify what true care and exceptional service mean. This experience has not only secured my loyalty but also prompted me to share this glowing recommendation with others.
J Jana Rusová
565 days ago

Astonishing Customer Care Soars High with pipandnut.com

Navigating the vast world of online shopping, I stumbled upon pipandnut.com in search of the perfect crunchy peanut butter fix. Unparalleled in their delivery service, this company initially garnered my attention with the timely arrival of each order, marking them as just another satisfactory choice in the realm of nutty delights. Yet, it was a serendipitous turn of events that truly unveiled the exceptional nature of pipandnut.com. Amidst the chaos of life, a forgotten subscription order found its way back to their doorstep. Without delay, their customer service took flight, reaching out to me unprompted to inquire about the unforeseen circumstances. In a moment that resonated with genuine care, I shared my predicament, expecting no more than understanding nods across the digital divide. To my utter amazement, pipandnut.com not only offered to reship the order with no additional charge but extended their kindness further by including a delectable surprise - a delightful serving of PB cups. In a world where automated responses and distant transactions often cloud the customer experience, pipandnut.com's actions speak volumes. It is through individuals like Mary, whose genuine assistance transcends mere business interactions, that this company stands apart. Their unwavering commitment to customer satisfaction goes beyond the ordinary, leaving a lasting impression that showcases not only their exceptional products but also the depth of their care. Grateful for the unexpected kindness, I commend pipandnut.com for setting a remarkable standard in customer service. Thank you, Mary, for your unparalleled support, and heartfelt appreciation to the entire team for embodying the essence of true care and consideration.
S SW
821 days ago

Exceptional Customer Service and Delicious Products

I recently had the pleasure of receiving a gift from pipandnut.com, and I must say, their products are absolutely delicious. However, I encountered a small issue with one of the jars upon delivery. The seal was broken, and there were some white dots on the surface of the spread when I opened the lid. Despite this initial hiccup, I reached out to their customer service team with my feedback in early December 2021. To my delight, they were incredibly responsive and understanding of the situation. Their swift and empathetic response truly impressed me. Not only did they address the issue promptly, but they also went above and beyond to ensure that I was completely satisfied with my purchase. The replacement jar arrived in perfect condition, and I was blown away by their exceptional customer service. I cannot emphasize enough how much I appreciate the way pipandnut.com handled my inquiry. Their dedication to customer satisfaction is truly commendable. It's clear that they genuinely care about their customers and the quality of their products. I'm happy to report that the replacement jar was not only intact but also absolutely delicious. The nut butter was smooth, creamy, and full of flavor - a true testament to the outstanding quality that pipandnut.com consistently delivers. Thank you, pipandnut.com, for not only creating exceptional products but also for your unwavering commitment to customer satisfaction. I will definitely be a loyal customer for years to come.
S SW
821 days ago

Turning a Flaw into an Opportunity: My Experience with Pip and Nut

Receiving a gift is always a heartwarming experience, but what happens when things don't go as planned? That was exactly my situation when I received a package from Pip and Nut. Unfortunately, the seal on one of the jars was broken, and upon opening it, I noticed some unsettling white spots on the spread. Despite this initial setback, I was determined to turn this experience around. I decided to provide feedback directly on their website in early December 2021, expressing my concern about the quality of the product. While it's taking longer than expected to hear back from them, I'm hopeful that they will address the issue promptly. In times like these, customer service truly shines. I believe that how a company handles mistakes speaks volumes about their dedication to customer satisfaction. I'm looking forward to seeing how Pip and Nut will resolve this situation and hopefully turn this negative experience into a positive one. So, stay tuned for updates as I eagerly await their response.

Introduction

Pip & Nut is a well-known brand that has gained popularity for its range of natural nut butters. With a strong focus on quality ingredients and great taste, Pip & Nut aims to provide a healthier alternative to traditional spreads. Their extensive selection and commitment to sustainability have attracted a loyal customer base over the years. In this editorial review, we will delve into the various aspects of pipandnut.com and evaluate its offerings, customer service, website usability, and more.

Pros and Cons

Pros:
  • Wide variety of nut butters with unique flavors
  • High-quality ingredients without additives or palm oil
  • Appealing packaging and brand design
  • Accessible and user-friendly website
  • Strong commitment to sustainability and environmental impact
Cons:
  • Relatively higher price point compared to mainstream options
  • Limited availability in certain countries

User Experience

Pipandnut.com offers a seamless user experience, ensuring easy navigation and a visually appealing interface. The website features clear sections for products, recipes, and brand information. Users can quickly find what they are looking for, thanks to the well-organized product categories and search bar. The design is modern, clean, and mobile-friendly, enhancing accessibility from various devices. Overall, the user experience on pipandnut.com is highly satisfactory.

Pricing and Value for Money

Pip & Nut's products may seem slightly pricier compared to mainstream nut butters. However, the higher price is justified by their commitment to using premium ingredients and sustainable sourcing practices. The brand's dedication to ethical production and the absence of additives or palm oil contribute to the overall value for money. Additionally, the unique range of flavors and exceptional taste justify the premium price point for those seeking a healthier and more indulgent nut butter experience.

Alternatives

While Pip & Nut stands out for its quality and flavors, there are alternative nut butter brands available in the market. Some notable options include:
  1. Biona Organic Nut Butters - Offers a range of organic and palm oil-free nut butters
  2. Meridian Foods - Known for its wide variety of nut butters and spreads made with natural ingredients
  3. Funky Nut Co. - Offers a unique range of flavored nut butters for those seeking variety
All of these alternatives have their own strengths and cater to different preferences.

Customer Service

Pip & Nut takes customer service seriously, ensuring that customers have a positive experience throughout their journey. They provide multiple channels for customer inquiries, including a dedicated email support and active presence on social media platforms. Response times are prompt, and the support team is knowledgeable and helpful. Pip & Nut values customer feedback and actively incorporates it into their business practices, further enhancing their commitment to customer satisfaction.

Product Quality and Selection

Product quality is a core focus for Pip & Nut. They use high-quality ingredients, primarily sourced from sustainable suppliers. The absence of additives, preservatives, and palm oil distinguishes their nut butters from many mainstream alternatives. Pip & Nut also offers an extensive range of flavors, including classic options like almond and peanut, as well as innovative combinations like honey cinnamon cashew and chocolate coconut hazelnut. This wide selection allows customers to explore and discover their favorite flavors easily.

Website Usability

Pipandnut.com exemplifies excellent website usability. The site is visually appealing, featuring attractive product imagery and a clean layout. Navigation is effortless, thanks to the clear product categories and search functionality. The website also provides detailed product descriptions, nutritional information, and ingredient lists for transparency. Seamless integration of the shopping cart and secure payment options ensure a hassle-free purchasing experience. The overall website usability is commendable, enhancing the overall user experience.

Returns and Exchanges

Pip & Nut has a straightforward and customer-friendly returns and exchanges policy. In case of any concerns or issues with the product, customers can contact the support team within a reasonable time frame for assistance. The brand aims to resolve any problems promptly and offers refunds or replacements when necessary.

Promotions and Discounts

Pip & Nut occasionally offers promotions and discounts, allowing customers to enjoy their nut butters at a more affordable price. These discounts are often advertised on the website or shared through their various social media platforms. Signing up for their newsletter is an excellent way to stay informed about any ongoing promotions or exclusive offers.

Reputation

Pip & Nut has established a strong reputation in the nut butter market due to its commitment to product quality, sustainability, and taste. The brand has received positive feedback from customers and has garnered numerous accolades and awards in the food industry. Pip & Nut's reputation is built on their consistent delivery of exceptional products and their dedication to making a positive impact on both consumers' health and the environment.

Payment Options

Pipandnut.com offers a range of widely accepted payment options, including credit/debit cards from major providers, such as Visa and Mastercard. Additionally, customers can complete their purchases using secure online payment platforms like PayPal, ensuring a safe and convenient checkout process.

Loyalty Programs

Pip & Nut currently does not have a formal loyalty program. However, they often express gratitude towards their customers through various promotions and exclusive discounts. Subscribing to their newsletter and following them on social media can help customers stay updated on any loyalty-related initiatives.

Customer Reviews

Customer reviews play a crucial role in assessing a brand's trustworthiness and product satisfaction. Pip & Nut has received overwhelmingly positive reviews from customers who praise the brand's flavors, quality, and commitment to sustainability. These reviews highlight the exceptional taste, smooth texture, and versatility of Pip & Nut's nut butters, making them a highly recommended choice among consumers.

Community Involvement

Pip & Nut actively participates in community initiatives and collaborates with various organizations. They support charitable causes and engage in sustainable practices, including using ethically sourced ingredients and reducing their environmental impact. This community involvement showcases their dedication to making a positive difference beyond just their products.

Shipping and Costs

Pip & Nut provides reliable shipping services, efficiently delivering orders to customers. The shipping costs and delivery times may vary based on the destination and order size. However, pipandnut.com often offers free shipping for orders above a certain value, benefiting customers looking to make larger purchases. To ensure transparency, customers are provided with clear information regarding shipping costs and estimated delivery times before finalizing their orders, allowing them to make informed decisions. In conclusion, Pip & Nut offers a superior nut butter experience with their unique flavors, commitment to sustainability, and exceptional quality. With a user-friendly website, excellent customer service, and a strong reputation, Pipandnut.com stands out as a trusted source for natural, indulgent, and ethically produced nut butters.