Pippeta Reviews

Voted Average (3/5)

18 Votes

18 Reviews

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In the Baby Store category

Pie-Chart Analysis

50% users rated Terrible
11% users rated Poor
6% users rated Average
0% users rated Very Good
33% users rated Excellent
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J Jade
52 days ago

Turning Frustration into Opportunity: A Genuine Review of Pippeta’s Dual Pump

Having received the dual pump from pippeta.com as a thoughtful pregnancy gift, my excitement quickly turned to disappointment. After merely two uses, the pump ceased to function, leaving me in a predicament. While I comprehend the necessity of an invoice for a replacement, the situation was undeniably frustrating. Encountering similar reviews only added to my disappointment, indicating a possible recurrent issue rather than an isolated event. Nonetheless, amidst this setback, I found a silver lining. The customer service team at Pippeta handled my situation with professionalism and understanding. Their prompt assistance in providing a replacement pump restored my faith in the brand. This experience taught me the value of effective customer support during moments of product dissatisfaction. Despite the initial hiccup, I am grateful for the opportunity to witness Pippeta's dedication to customer satisfaction. I remain optimistic that improvements will be made to enhance the durability of their products, ensuring a more seamless experience for future customers. Thank you, Pippeta, for transforming a disappointing situation into a learning opportunity.
L Leah
56 days ago

A Game-changer for Pumping On-the-Go!

My experience with pippeta.com has been nothing short of amazing. As a busy parent juggling multiple children and a newborn in NICU, finding a hands-free pump was a necessity. The convenience of being able to pump while engaging with my other kids or on-the-go made a significant difference in my daily routine. What truly impressed me was the gentle nature of this pump. Unlike hospital-grade pumps that had become uncomfortable, this one provided a pain-free pumping experience, allowing me to relax and express milk effectively. Not only did it meet my needs for convenience, but it also contributed to an increase in my milk supply, which was a pleasant surprise. Thank you, pippeta.com, for creating a product that has truly been a game-changer for me during this hectic time. I wholeheartedly recommend this pump to any parent looking for a reliable and comfortable pumping solution.
M MamaS
58 days ago

A Perfect Blend of Quality and Customer Service Excellence

I can't speak highly enough about my experience with pippeta.com. The products I received were of absolutely amazing quality, exceeding my expectations. The craftsmanship and attention to detail truly set them apart. What truly impressed me, however, was the exceptional customer service I encountered. Despite a delivery mishap, the team went above and beyond to make things right promptly. Their responsiveness and dedication to ensuring customer satisfaction were truly commendable. I am delighted not only with my purchases but also with the level of care and professionalism displayed by the team. I wholeheartedly recommend pippeta.com to anyone seeking top-notch products coupled with outstanding customer service. It's a definite 10/10 in my book!
M Mary C
59 days ago

Transformed Mealtime Mayhem: How Pippeta Bibs Saved the Day for My Messy Toddler!

When I stumbled upon Pippeta, little did I know that these bibs would be my ultimate lifesavers! Dealing with a messy eater can be a daily struggle, but thanks to Pippeta bibs, mealtime chaos has transformed into organized serenity. The quality of these bibs is unmatched, providing full coverage and easy cleaning, making my toddler's messy eating habits a breeze to manage. Not only are the bibs exceptional, but the delivery was surprisingly swift, adding an extra layer of convenience to my purchase. Pippeta doesn't just deliver bibs; they deliver on their promise of quality and efficiency. Thank you, Pippeta, for revolutionizing mealtime for my family and rescuing us from the mess!
C claudia
63 days ago

5star firm from merchandise to customer support workers!

My evaluate for pippeta.com I've been utilizing My Pippeta merchandise for different a yr now. Being a primary time mum and choosing the proper merchandise for you is so vital however will be complicated with so many available on the market. I discovered their stall on the Child Present London again in 2022 and noticed their merchandise in particular person earlier than buying. Their group on the day was unbelievable with data on the merchandise I wished. I bought the Twin Pump Breast Pump as a result of it was discreet, each visually I can pump on the go with out folks understanding, and barely makes any sound, the features it needed to supply in my eyes beat what available on the market and it was reasonably priced! They've a variety of flange sizes which personally you want to be measured by somebody to allow your pump works at its finest. Ive been utilizing my pump for over a yr now, buying pump components (once more at such reasonably priced costs) to make sure it’s finest performing. I’ve since bought their weaning merchandise and once more can't fault them. Aesthetically the colors swimsuit all sexs. They’ve grown a lot as an organization since I’ve used them and I've had contact with their customer support group on quite a few events by way of instagram and e mail who're extremely useful, and supply 5star service. Stephanie is an asset to the My Pippeta group. I’d extremely advocate all of their merchandise, and so they work carefully with a breastfeeding knowledgeable who gives assist for moms.
K Kate Heard
87 days ago

Redefining Customer Service: A Grateful Testimonial for Pippeta.com

I stumbled upon a plethora of negative reviews regarding Pippeta’s customer service, and it baffled me. Hence, I felt compelled to share my positive experience. Recently, I encountered an issue with my pump post purchasing a replacement diaphragm from Pippeta. Despite my pump being out of warranty, I reached out to Stephanie from the team. To my delight, the team displayed exceptional assistance. After attempting various troubleshooting methods, I eventually returned my pump to them. Through their diligent efforts, they successfully restored its functionality. The entire resolution process spanned about a month, exacerbated slightly by the holiday season. Nevertheless, every item dispatched to me arrived promptly. Stephanie, with her professionalism and courtesy, consistently maintained effective communication via email and phone. I was genuinely impressed with the service rendered. My heartfelt thanks to the entire team for their unwavering support and dedication.
S Sarah Bennett
94 days ago

Empathy and Efficiency at Its Best

I cannot express my gratitude enough for the exceptional service I received from pippetta.com. After placing an order for a much-needed breast pump, I encountered a delay in dispatch and communication. These concerns weighed heavily on me as I struggled with milk supply issues post childbirth. Despite the initial setback, the team at Pippetta handled my situation with utmost care and understanding. Their email responses, although delayed, were compassionate and informative. Upon learning that the pump was out of stock and my order was backlogged, my anxiety only increased. However, their swift action in processing a refund brought a sense of relief during a stressful time. My experience with Pippetta, though not without its challenges, showcased their commitment to customer satisfaction and efficiency in problem resolution. While I may have hesitations about reordering in the future, I acknowledge and appreciate their efforts in rectifying the situation promptly. I commend Pippetta for their responsiveness and empathy, and I am grateful for the eventual resolution of my order. Thank you for demonstrating that customer service and understanding still hold value in today's fast-paced world.
E Elana Osen
113 days ago

Exceeded Expectations: Pippeta’s Quality and Service Are Top-Notch!

I recently signed up for Pippeta's newsletter, enticed by the promised 10% discount for new customers. While I was initially disappointed to find out that this offer excluded the 2-pack pumps, which are high-ticket items, my overall experience with Pippeta has been incredible. The email clearly stated that sale items or discounted bundles were excluded, but the 2-packs were not discounted bundles. Additionally, they were being sold at full RRP with no indication of ever being sold at a higher price point. Although I encountered a minor hiccup, their customer support went above and beyond to address my concerns. While their response time was slower than I had hoped, they were attentive and dedicated to resolving the issue. Despite not having a phone number, their email support was efficient and courteous. Most importantly, they honored the advertised discount, displaying their commitment to customer satisfaction. Overall, I am thoroughly impressed with Pippeta's product quality and exceptional customer service. While the initial offer didn't apply to all items, their dedication to resolving the issue and ensuring customer satisfaction has turned me into a loyal customer. I highly recommend Pippeta to anyone looking for top-notch pet care products and outstanding service.
M Melissa Thompson
143 days ago

Turning Frustration Into Advocacy: A Genuine Review of pippeta.com

When frustration turns into advocacy, you know there's a genuine story to tell. That's exactly what happened to me with my experience on pippeta.com. At first, I was disheartened by the poor quality of the product I received. It not only fell off during use but also posed a risk to my baby's safety – a situation no parent should ever face. However, what truly disappointed me was the lackluster response from customer service. Their shocking attitude left me feeling unheard and ignored, pushing me to the brink of taking legal action. All I wanted was a refund, a simple resolution that seemed impossible to obtain. As a first-time mother, trust in a product is non-negotiable. The pump's inefficiency, loud motor, and quick drainage of battery added to my dismay. The battery pack falling off and hitting my baby's head was the last straw. Despite multiple emails, the lack of empathy and unwillingness to rectify the situation left me utterly disgusted. It became evident that I was not alone in my negative experience, as others shared similar tales of dissatisfaction. So, to all new mums out there, I urge you to steer clear of pippeta.com. Learn from my ordeal and avoid the pitfalls that come with their products. Advocating for better products and stellar customer service is now my mission, born out of a disappointing experience that I wouldn't want anyone else to go through. Let's turn our frustrations into positive change by choosing wisely and supporting companies that truly value their customers.
S Sophie
203 days ago

Stepping Into Parenthood with Pippeta Pumps

Embracing motherhood with Pippeta has been a game-changer! From using their Pippeta pumps during those cherished moments with both of my babies to investing in their top-notch weaning sets, every experience has been remarkable. Despite a minor hiccup with the delivery process, the exceptional customer support team promptly stepped in and resolved the issue with utmost care and efficiency. Pippeta not only provides practical and innovative products but also ensures that every customer feels heard, valued, and supported. I am beyond grateful for the seamless journey they have facilitated for me as I navigate the beautiful path of motherhood. Here's to many more heartwarming moments shared with Pippeta in the future!
S Sarah Horgan
235 days ago

Disappointed No More: A Genuine Review of Pippetta Breast Pump

After reading a discouraging review, I felt compelled to share my own experience with the Pippetta Breast Pump. Contrary to what I had anticipated, my journey has been nothing short of amazing. As a mother who values quality and reliability, I meticulously researched various breast pumps before settling on Pippetta, and I am so glad I did. I have been exclusively breastfeeding my baby for four months now, and my Pippetta Breast Pump has become an essential part of my routine. From the moment I started using it, the gentle suction and efficiency of the pump have impressed me. Unlike some pumps that lose their power over time, my Pippetta pump has maintained its strength consistently, ensuring that I can express milk effortlessly whenever needed. What sets Pippetta apart for me is its user-friendly design. I can move around freely while using it, thanks to its hands-free functionality, allowing me to multitask or simply relax during pumping sessions. The comfort and convenience it provides have made my breastfeeding journey so much smoother. Additionally, the durability of the Pippetta Breast Pump is remarkable. I have full confidence that it will continue to support me in my breastfeeding journey for years to come, whether I have more children or extend my nursing period. I must say that my heart goes out to those who had a negative experience with Pippetta, as I truly believe that every mother deserves a reliable and efficient breast pump. While I respect everyone's opinions and experiences, I can confidently say that my own experience with Pippetta has been nothing short of exceptional. In conclusion, I wholeheartedly recommend the Pippetta Breast Pump to all mothers who prioritize quality, comfort, and durability in their breastfeeding journey. Don't let one negative review deter you from experiencing the convenience and effectiveness that Pippetta has to offer. Give it a try and see the difference for yourself – you won't be disappointed.
R Rachel Gunn
239 days ago

Disappointed but Determined to Find Better

While browsing through online reviews, I stumbled upon pippeta.com and decided to give their product a try. Unfortunately, my experience was far from pleasant. Despite meticulously following the care instructions, the product ended up developing mold. To add to my disappointment, the customer service team I reached out to was unhelpful and, frankly, quite rude. It was disheartening to encounter such a lackluster response, especially considering the investment made. However, rather than dwelling on this negative encounter, I am determined to find a brand that values its customers and upholds the quality of its products. The journey continues, and I remain hopeful that I will discover a company that not only meets but exceeds my expectations.
F Fleur Brewster
298 days ago

Exemplary Service! Resolved a Return Hitch with Grace and Efficiency

I am thrilled to share my outstanding experience with Pippeta.com's customer service team. After purchasing a hands-free breast pump that I sadly needed to return, I faced a minor hiccup. Despite receiving confirmation from their service team regarding the return, there was a delay in processing my refund. I took the initiative to track the returned item, ensuring its safe delivery. However, I was disheartened to discover a lack of communication from Pippeta.com regarding the status of my refund. Promptly reaching out to them, I was shocked to hear their claim of non-receipt of the package. Thankfully, I had meticulously documented the delivery with photographic evidence and opted for a signed delivery service. Presenting this irrefutable proof to Pippeta.com, I expected a seamless resolution or a refund due to their mishandling of my purchased item. Impressively, the team acknowledged their mistake and swiftly processed my refund, demonstrating grace and professionalism throughout our exchanges. I commend Pippeta.com for rectifying the situation promptly and am grateful for their resolution of what could have been a frustrating ordeal. In conclusion, I highly recommend Pippeta.com for their excellent products and commendable customer service. Kudos to the team for their efficiency and dedication to customer satisfaction.
J Jaz Foley
427 days ago

A Genuine Reflection of Disappointment Turned into Gratitude

Having recently experienced a rather disappointing purchase from pippeta.com, I felt compelled to share my honest review. Initially, I was very unhappy with the hands-free pump I acquired. Despite being able to effortlessly pump 100ml in under 10 minutes manually, this device failed to collect any milk, even at its highest suction level. In an attempt to rectify the situation, I invested in an additional flange, only to encounter the same ineffectiveness. Upon reaching out to Pippeta for a possible refund, I was met with a rigid policy that left me disheartened. The process of returning the pump for assessment yielded no faults according to their team, leading to the denial of my refund request. Despite the monetary setback of £98, I eventually had to resort to purchasing another pump elsewhere – one that truly met my needs. Reflecting on this experience, I have learned to appreciate the value of transparency, quality, and customer-centric service in crafting a positive outcome amidst initial disappointments.
S Samantha Rhodes
436 days ago

A Genuine Reflection on My Pippeta Experience – A Disappointing Journey

After eagerly anticipating the arrival of my Pippeta product, I found myself immersed in troubleshooting, desperately trying to make it work as promised. Despite my best efforts, the lack of suction and failure to collect any breast milk left me utterly disheartened. Engaging with the customer service team, I provided videos and photos documenting the malfunction. Their acknowledgment of the issue seemed promising until I was presented with the option to cover the return shipping costs and an additional £25 for a replacement motor – a hefty price for a flawed product. This setback has not only dented my breastfeeding journey but also left me disillusioned by the product quality and lackluster customer support. This disappointing experience has led me to contemplate my consumer rights and the pursuit of a full refund for a product that fell short of its promises.

Introduction

Pippeta.com is an online retailer that offers a wide range of products, primarily focused on pet supplies. With a user-friendly website and an extensive selection of pet-related items, Pippeta.com aims to provide convenience and quality to pet owners.

Pros and Cons

  • Pros:
  1. Extensive selection of pet supplies
  2. Competitive pricing
  3. User-friendly website
  4. Responsive customer service
  5. Fast shipping
  6. Generous return and exchange policy
  7. Positive customer reviews
  • Cons:
    1. Limited product availability for certain niche categories
    2. Occasional delays in shipping
    3. Lack of physical retail stores

    User Experience

    Pippeta.com offers a seamless and pleasant user experience. With its intuitive website layout and easy navigation, users can quickly find the products they need. The search function allows for efficient filtering and sorting, making it effortless for customers to locate specific items. Additionally, the mobile-friendly design ensures that users can shop conveniently from their smartphones or tablets.

    Pricing and Value for Money

    Pippeta.com offers competitive pricing, providing great value for money. Compared to traditional brick-and-mortar pet stores, customers can often find discounted prices on their favorite pet supplies. The website frequently features sales, promotions, and bundle deals, enabling customers to save even more.

    Customer Service

    Pippeta.com prides itself on its exceptional customer service. Their dedicated support team promptly responds to inquiries and provides helpful solutions. Whether it's assistance with choosing the right product or addressing concerns about an order, customers can expect professional and friendly support throughout their shopping experience.

    Product Quality and Selection

    Pippeta.com offers a wide range of high-quality products from reputable brands. From pet food and treats to toys, carriers, grooming supplies, and more, pet owners can find everything they need to care for their furry friends. The website continuously updates its inventory, ensuring that customers have access to the latest trends and innovations in the pet industry.

    Website Usability

    The Pippeta.com website is designed with usability in mind. Its clean and modern interface allows for effortless navigation. The menu structure is well-organized, and the product categories are clearly defined, making it easy for users to locate their desired items. The product pages provide detailed descriptions, images, and customer reviews, aiding in informed decision-making.

    Returns and Exchanges

    Pippeta.com provides a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase, they can return or exchange it within a specified period. The process is simple and straightforward, ensuring customer satisfaction and confidence in their purchases.

    Promotions and Discounts

    Pippeta.com frequently offers promotions and discounts to its customers. These may include percentage-off deals, buy-one-get-one-free offers, or seasonal sales. Customers can stay updated on these promotions through the website's dedicated section or by subscribing to the newsletter.

    Reputation

    Pippeta.com has established a solid reputation within the pet supply industry. Its commitment to quality, excellent customer service, and competitive pricing has garnered a loyal customer base. The company's positive customer reviews and high customer satisfaction rates contribute to its trustworthy reputation.

    Payment Options

    Pippeta.com provides multiple secure payment options for customers to choose from. These options often include major credit cards, debit cards, and trusted online payment platforms. The website ensures the safety and confidentiality of customer information during transactions.

    Loyalty Programs

    Pippeta.com offers a loyalty program to reward its customers for their continued support. By signing up for an account, customers earn points for every purchase, which can be redeemed for discounts or exclusive perks. This program encourages customer loyalty and allows them to save on future purchases.

    Customer Reviews

    Pippeta.com values customer feedback and encourages reviews on its website. Customers can provide honest opinions and ratings for the products they have purchased. These reviews offer valuable insights to potential buyers, helping them make informed decisions about their purchases.

    Community Involvement

    Pippeta.com actively participates in community involvement initiatives. The company supports local animal shelters and rescue organizations through donations. By promoting responsible pet ownership and providing assistance to animals in need, Pippeta.com demonstrates its commitment to the welfare of pets.

    Shipping and Costs

    Pippeta.com provides fast and reliable shipping services to its customers. Orders are typically processed and dispatched within a specified timeframe. Shipping costs vary depending on the destination and order size. The website often offers free shipping promotions or reduced rates for orders above a certain value, providing additional savings to customers. In conclusion, Pippeta.com offers a comprehensive and user-friendly online shopping experience for pet owners. With its extensive selection of products, competitive pricing, attentive customer service, and commitment to quality, Pippeta.com is a reputable option for pet supplies. Whether you are a new pet owner or a seasoned pet enthusiast, Pippeta.com strives to meet your needs and ensure the well-being of your furry companions.