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PishPoshBaby is a shopping site for parents looking for baby gear such as strollers, car seats, nursery furniture, and more. The site launched in 2011, and its mission is to help parents find the best gear for their little ones.
Pros and Cons
Pros of PishPoshBaby include a wide selection of baby gear, competitive pricing, and excellent customer service. Cons include limited information on some products and occasional issues with shipping.
User Experience
The website is easy to navigate and provides helpful categories to browse through. The search bar also produces relevant results quickly.
Pricing and Value for Money
Prices on PishPoshBaby are competitive with other baby gear retailers, and the site frequently offers promotions and discounts to save customers money. Overall, customers report finding good value for their money on the site.
Alternatives
Some alternatives to PishPoshBaby include Babylist, BuyBuyBaby, and Amazon. While these sites also offer a variety of baby gear, PishPoshBaby stands out for its focus on quality and customer service.
Customer Service
Customers report excellent customer service from PishPoshBaby, with representatives quickly addressing any issues or questions.
Product Quality and Selection
PishPoshBaby offers a wide selection of quality baby gear from top brands such as UPPAbaby, Britax, and Bugaboo. Customers report high satisfaction with the quality of their purchases.
Website Usability
The website is easy to use and provides detailed information on each product. However, some customers report that some products lack important information, such as weight limits.
Returns and Exchanges
PishPoshBaby offers a 30-day return policy for most items, with some exclusions such as clearance products. Customers report that returns are straightforward and hassle-free.
Promotions and Discounts
PishPoshBaby frequently offers promotions and discounts, such as free gifts with purchases or percentage-off deals. Customers can also earn rewards through the site's loyalty program.
Reputation
PishPoshBaby has an excellent reputation among customers for its quality products and outstanding customer service.
Payment Options
The site offers several payment options, including major credit cards and PayPal.
Loyalty Programs
PishPoshBaby's loyalty program offers points for purchases and other actions, which can be redeemed for discounts on future purchases.
Customer Reviews
Customer reviews on the site are overall positive, with many praising the quality of products and customer service.
Community Involvement
PishPoshBaby supports several charities and organizations focused on child welfare, and customers can also donate their rewards points to these causes.
Shipping and Costs
PishPoshBaby offers free shipping on orders over $75, with some exclusions such as oversized items. Customers report that shipping times can vary but are generally reasonable.
Review Description: Horrible customer service. And dangerous to flaunt a subpar car seat in a “exclusive color” so it looks like it’s safer higher end model. Will never purchase again and have shared my experience with community
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Reviewer Name: Taylor Paly
Review Submission Date: 2022-06-13
Review Title: PishPosh Baby has incredible customer…
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Review Description: PishPosh Baby has incredible customer service! Spoke with Ava and Kelly and they were incredibly patient with all my needs. Super friendly, helpful, and efficient! I highly recommend Pishposh for all baby needs!!
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Reviewer Name: Maria
Review Submission Date: 2022-04-07
Review Title: Excellent service regarding my Doona Midnight
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Review Description: Came across this website because I was searching to get the Doona Midnight collection and it was sold out every where. I chatted with this company and ordered my Doona, after 2 days I received it and I couldn’t be more pleased with my product and this company. They were friendly; easy to deal with, great customer service and my product came in impeccable timing and box! I highly recommend and I am looking forward to many more transactions! They also have a great points system so you get every bang for your buck!
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Reviewer Name: Dany Adair
Review Submission Date: 2022-03-10
Review Title: Great Customer Service
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Review Description: Great Customer ServiceUnfortunately I had an issue with the delivery of a stroller that I bought but the Customer service was very helpful, courteous and just really great. I would buy from them again and I highly recommend them.
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Reviewer Name: jennifer
Review Submission Date: 2021-07-16
Review Title: this company has terrible customer…
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Review Description: this company has terrible customer service. no one picks up the phone and when i go to leave a voicemail it tells me there is no more room for any more messages so i cant even leave a message. no one replies back to the emails that i've sent and no one replies back to the chat service either. do not buy from here.
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Reviewer Name: Dagmar
Review Submission Date: 2021-06-30
Review Title: Perfect transaction and such fast…
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Review Description: Perfect transaction and such fast shipping.
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Reviewer Name: Johnny Knoxville
Review Submission Date: 2021-06-22
Review Title: Great - except the return process
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Review Description: The item ordered was received in a timely manner and in good condition. Unfortunately we had to return it, and the return process was cumbersome (required calling the customer service person rather than being executable online) and return shipping is the customer's expense. These latter factors are the reason for only four stars.
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Reviewer Name: Christina Jeskey
Review Submission Date: 2021-06-17
Review Title: Love the booster seat and price; order status notifications could be improved
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Review Description: I love the product so much that I bought a duplicate booster seat for our family member to also be able to drive around our kid. I love the speed of delivery. I only don’t love that after I placed the order, I was in the dark about timing. There weren’t any updates about my order status for a couple of days, and then the product arrived. I was happily surprised it came so quickly, and just wish I’d know in advance when to expect it to get to me.
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Reviewer Name: Anonymous
Review Submission Date: 2021-06-17
Review Title: All around amazing
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Review Description: Pishposh Baby has a team that is always eager and willing to help. Always my first stop for baby gear. Highly recommend them to anyone.
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Reviewer Name: Monica Cobzaru
Review Submission Date: 2021-06-17
Review Title: everything went well
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Review Description: everything went well. It was not my first purchase from them and definitely not my last.