Pixartprinting Reviews

Voted Poor (2/5)

43 Votes

2 Reviews

Vote Now

In the Digital Printing Service category

Pixartprinting Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

50% users rated Terrible
50% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pixartprinting Coupons
Write a review
E Eabha Murphy
154 days ago

Unable to finish my order and can…

My assessment for pixartprinting.fr Unable to finish my order and won't refund! I ordered 10 automobile stickers for my enterprise fleet of 5 automobiles. I paid an additional €15 for a design service. It was a quite simple emblem however I simply wished to make sure. The design service refused to trim across the emblem and stated they might solely print my emblem on an enormous black or clear sq.. That is what I expressly didn't wan as it might look terrible. I requested for a reduce out emblem. They refused to hold out this quite simple request. The emblem could be very easy and never intricate in design by any means. Plus it wanted to be two metres lengthy - so very thick strains on the brand. I've needed to order my logos from one other firm leaving me out of pocket. DO NOT WASTE YOUR MONEY ON THIS PIXART SCAM THAT DOES NOT DELIVER!
O onetimeuser
1368 days ago

Transformative Customer Support But Disappointing Product: Seeking Clarity on Vinyl Adhesives

My experience with pixartprinting.fr was a rollercoaster of emotions. I must commend their fast customer support team for being incredibly responsive and helpful throughout my ordeal. Despite their efforts, however, the product I received fell short of expectations. I was in need of adhesive letters for a project, and unfortunately, the vinyl adhesives I purchased proved to be illegible and ineffective. Even after reaching out for assistance and guidance on the best product for my needs, I ended up with a solution that simply did not work. It was disheartening to invest time and resources into a product that failed to deliver on its promises. The frustration of not being able to use the adhesive letters as intended lingered on, highlighting the importance of reliable and accurate product descriptions. While the customer support team at pixartprinting.fr was a beacon of support during this trial, the disconnect between their assistance and the actual product functionality left me grappling with a sense of dissatisfaction. Moving forward, I hope that the company will address such discrepancies to ensure that customers receive products that align with their expectations and specifications. Despite the disappointing experience with the vinyl adhesives, I remain appreciative of the efforts made by the customer support team. Clear communication and accurate product information are essential for fostering trust and satisfaction among customers, ultimately leading to a more seamless and rewarding shopping experience.

Introduction:

Pixartprinting.fr is a well-established online printing company offering a wide range of printing services and products to businesses and individuals across France. With over 25 years of experience in the industry, Pixartprinting.fr has built a strong reputation for delivering high-quality printing solutions at competitive prices. Their user-friendly website and commitment to customer satisfaction make them a reliable choice for all printing needs.

Pros:

  • Extensive selection of printing products and services
  • Competitive pricing
  • Intuitive and easy-to-navigate website
  • Flexible customization options
  • Fast and reliable shipping
  • Excellent customer service

Cons:

  • Limited transparency regarding production and delivery times
  • No option for in-person consultation or assistance
  • Limited options for international shipping

User Experience:

Pixartprinting.fr provides a seamless user experience through their well-designed website. The intuitive layout and user-friendly interface allow customers to easily navigate through the various product categories and find exactly what they need. The search functionality is efficient, presenting relevant results and saving valuable time for users. The streamlined ordering process ensures a smooth experience from start to finish.

Pricing and Value for Money:

Pixartprinting.fr offers competitive pricing for its printing services and products. While prices may vary depending on the specific requirements and customization options, their cost-effective solutions ensure excellent value for money. The website provides instant quotes, allowing customers to compare prices and choose the most suitable option for their budget.

Customer Service:

Pixartprinting.fr is known for its exceptional customer service. Their dedicated support team is easily accessible through various channels, including phone, email, and live chat. They strive to address customer queries and concerns promptly, ensuring a personalized and satisfactory experience. With a customer-first approach, Pixartprinting.fr goes the extra mile to exceed expectations.

Product Quality and Selection:

Pixartprinting.fr maintains high standards of product quality and offers an extensive selection of printing options. From business cards and brochures to banners and promotional items, customers can choose from a wide range of materials, finishes, and sizes. The advanced printing technology employed by Pixartprinting.fr ensures impressive results that meet or exceed industry standards.

Website Usability:

Pixartprinting.fr's website is designed with user convenience in mind. The clean and visually appealing interface allows customers to easily browse and explore the available products. The search functionality is efficient, while the product pages provide detailed information about specifications, customization options, and pricing. The clear and intuitive ordering process makes it quick and hassle-free for customers to place their orders.

Returns and Exchanges:

Pixartprinting.fr has a comprehensive returns and exchanges policy. If a customer receives a defective or incorrect product, they can contact the customer service team within a specified timeframe to request a solution. Pixartprinting.fr takes customer satisfaction seriously and is committed to resolving any issues promptly and professionally.

Promotions and Discounts:

Pixartprinting.fr regularly offers promotions and discounts, providing customers with cost-saving opportunities. These promotions are often featured prominently on the website, allowing customers to take advantage of limited-time offers. Additionally, subscribing to Pixartprinting.fr's newsletter keeps customers informed about the latest deals and special discounts.

Reputation:

Pixartprinting.fr has established a strong reputation within the printing industry. With over two decades of experience, they have garnered numerous positive reviews and testimonials from satisfied customers. Their dedication to quality, competitive pricing, and exceptional customer service has earned them a trustworthy reputation among businesses and individuals alike.

Payment Options:

Pixartprinting.fr offers a variety of convenient payment options to cater to different customer preferences. Customers can securely pay for their orders using major credit cards, such as Visa, Mastercard, and American Express. Additionally, secure online payment platforms, such as PayPal, are also available for added convenience and peace of mind.

Loyalty Programs:

Pixartprinting.fr values customer loyalty and frequently rewards returning customers with exclusive benefits. While they do not have a defined loyalty program, repeat customers may receive personalized offers or discounts based on their past orders and engagement with the platform.

Customer Reviews:

Customer reviews play a vital role in Pixartprinting.fr's reputation management strategy. Positive reviews highlight the company's commitment to delivering high-quality products and exceptional service. The website features a section dedicated to customer reviews, providing potential customers with valuable insights and building trust.

Community Involvement:

Pixartprinting.fr actively participates in community initiatives by supporting local projects and events. They understand the importance of giving back and actively contribute to the growth and development of their surrounding communities. Their community involvement showcases their dedication to being a responsible corporate citizen.

Shipping and Costs:

Pixartprinting.fr offers fast and reliable shipping options to customers across France. The estimated delivery times are displayed during the ordering process, providing customers with an idea of when they can expect their products to arrive. However, the website could benefit from providing more transparency regarding production and delivery times. Shipping costs vary depending on the size, weight, and destination of the order. Overall, Pixartprinting.fr ensures that products are well-packaged and delivered in a timely manner. To summarize, Pixartprinting.fr is a reputable and customer-centric printing company, offering a diverse range of high-quality printing services and products at competitive prices. With a user-friendly website, excellent customer service, and a strong commitment to customer satisfaction, Pixartprinting.fr is a reliable choice for all printing needs.