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17% users rated Poor
17% users rated Average
22% users rated Very Good
22% users rated Excellent
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Liisa Hervonen
I made my first fotobook ever
My evaluate for pixum.co.uk I made my first fotobook ever in november. I used to be astonished how straightforward it was with Pixum! I bought my books just a few days in the past and I'm very delighted with the consequence and the prime quality of the books and the outlet course of. I had some questions with my funds and the voucher, I contacted the Pixum Buyer Service and bought instantly assist to my questions, thanks Jinke F! P
Paul
A Heartfelt Review: Pixum’s Advent Calendar Mishap
With eager anticipation, I ordered an advent calendar from Pixum.co.uk, hoping to add a touch of joy to the holiday season. Unfortunately, my excitement turned to disappointment when the calendar failed to arrive. Despite being promptly refunded, the promise of its eventual arrival still lingers, causing uncertainty and dashed hopes. This experience has not only been a logistical letdown but has also resulted in disappointment among those eagerly awaiting the festive treats within. The miscommunication and delay have left a bitter taste, tarnishing what was meant to be a delightful holiday tradition. While I appreciate the refund, the lack of clarity and continued assurances of its impending arrival have only exacerbated the situation. As the days pass, it becomes increasingly clear that the calendar may never reach its destination, leaving a void in what was intended to be a special countdown to the holidays. In conclusion, Pixum's mishap with the advent calendar has been a regrettable experience, highlighting the importance of transparent communication and reliable service. As the holiday spirit wanes, I hope that future orders will be met with greater attentiveness and fulfillment to prevent further disappointment and ensure a truly joyful celebration for all. M
michelle rowden
An Honest Account of my Disappointing Experience with Pixum.co.uk
Reflecting on my recent interaction with Pixum.co.uk, I feel compelled to share my sincere disappointment. The anticipation of receiving a personalized photo advent calendar turned into frustration as it failed to arrive not once, but twice. Despite diligently verifying my delivery address, the blame was unjustly shifted to a supposed mistake which I knew did not exist. As days passed without any indication of progress, my patience waned, prompting a request for a refund. While the monetary reimbursement was promptly issued, the absence of an apology or acknowledgment of their subpar service left me disheartened. To add insult to injury, the deduction of the postage fee from my refund highlighted their disregard for customer satisfaction. Regrettably, my experience with Pixum.co.uk was marred by inefficiency and a lack of empathy towards my inconvenience. I caution others against entrusting their memories and expectations to a company that falls short of providing the care and service they promise. G
Gulbahar Meho
A Genuine Disappointment with Pixum
My experience with Pixum.co.uk left me feeling extremely disappointed and frustrated. After receiving a less than satisfactory response to an earlier issue, I was shocked to discover that the company had deducted money from my account without my authorization, for the purchase of an additional advent calendar. As a result, I found myself in the possession of two advent calendars, totaling over £50, that were of no use to me, especially considering it was already the 5th of December. I immediately reached out to the company, requesting a refund and hoping for a prompt resolution to this distressing situation. The fact that this incident occurred during what should have been a joyful and festive time only added to my disappointment. I am now eagerly awaiting a response from Pixum.co.uk and hoping for a satisfactory resolution to this matter. Despite this unfortunate experience, I remain hopeful that Pixum.co.uk will address this issue promptly and restore my faith in their customer service. I truly hope that future customers do not have to encounter similar challenges and that the company takes the necessary steps to rectify this situation and prevent it from happening to others. S
Saba
From DIY Projects to Lasting Memories: Pixum Delivered Beyond Expectations
My experience with Pixum.co.uk has been nothing short of exceptional. As an avid DIY enthusiast, I've explored various photo book services, but Pixum stands out as the clear winner for me. The user-friendly interface made creating my personalized photo book a breeze, and the speedy delivery exceeded my expectations. One of the standout features for me was the diverse range of layouts and background options available, allowing me to customize my project exactly how I envisioned. The "ticks" on the photo menu were a small touch that made a significant difference, helping me keep track of the pictures I had already incorporated. With Pixum, I found nothing lacking. The seamless experience from start to finish, coupled with the high-quality end product, has solidified Pixum as my go-to for all my photo book needs. Thank you, Pixum, for transforming my memories into tangible treasures. S
Stephen Allen
Turning Memories into Masterpieces at Pixum: A Golden Anniversary Unveiled
As I embarked on the journey of encapsulating our Golden Wedding anniversary in a tangible keepsake, Pixum.co.uk emerged as a beacon of hope. Initially navigating through unfamiliar terrain, I found solace in the user-friendly interface that Pixum offered. With a myriad of precious moments stored in my PC, Pixum seamlessly transformed them into a beautifully curated album that radiated sheer elegance and nostalgia. Despite encountering minor hurdles in the beginning, the customer service at Pixum proved to be a guiding light, swiftly resolving any concerns that arose. Their efficiency and attention to detail were truly commendable, ensuring that my vision of a perfect anniversary album was brought to life. With the final product in my hands, I was overwhelmed with joy and satisfaction. Each page of the album spoke volumes of love, laughter, and cherished memories shared over five decades. Pixum not only delivered a product but immortalized a milestone in a way that exceeded my expectations. In retrospect, my experience with Pixum was not just about creating an album, but about reliving a lifetime of love through their expertly crafted design. Thank you, Pixum, for turning moments into memories and memories into masterpieces. K
Kevin
Redefining Excellence with Pixum: A Heartfelt Journey of Lost Memories
As a long-time customer of Pixum, I felt compelled to share my recent experience. The unraveling of events left me devastated – all our cherished photos, painstakingly uploaded over the years, vanished without a trace. The shock and heartache of losing these treasured memories cannot be put into words. The sense of betrayal and loss was overwhelming. Pixum, a company we trusted to safeguard our memories, failed us in the most basic of ways. The lack of communication and the abrupt deletion of every single photo felt like a cruel twist of fate. Despite the pain and disappointment, I believe in transparency. My message is simple: think twice before entrusting your memories to Pixum. Learn from my experience and ensure the safety of your precious moments elsewhere. In the midst of this turmoil, I hold onto hope that Pixum will learn from this and strive to do better. As a once loyal customer turned wary critic, I urge you to tread cautiously. Pixum may have faltered, but there is always room for redemption in the realm of customer trust. A
ANNA
Transforming Memories: A Testimonial for Pixum.co.uk
Embarking on the journey of printing passport photos led me to Pixum.co.uk, and I must say, it was a delightful experience from start to finish. Not only did I find the price incredibly reasonable, but the flexibility to print 8 different photos instead of duplicates was a game-changer. This feature was not just convenient but also practical, especially when needing photos for multiple individuals. The efficiency of Pixum.co.uk shone through in their delivery process. Surpassing my expectations, my order arrived promptly, ensuring that my urgent needs were met without any delays. The quality of the photos was top-notch, reflecting the dedication of Pixum.co.uk to delivering excellence in every aspect of their service. If you're seeking a reliable partner for your printing needs, Pixum.co.uk is the way to go. Their attention to detail, affordability, and speedy delivery make them a standout choice in the realm of passport photo printing. Trust me, your memories are in good hands with Pixum.co.uk. D
Dermot
An Unforgettable Disappointment: My Experience with Pixum.co.uk
Having invested in a large canvas print from Pixum.co.uk to immortalize a cherished family memory, I was devastated when it arrived damaged. Despite reaching out to their customer service for a replacement, the remedy proved to be worse than the initial flaw. Upon receiving the supposedly perfected canvas, my excitement quickly turned to disbelief. The image was so blurred that even in a drunken haze, one would struggle to decipher its contents. The quality was so abysmal that I wouldn't dare display it in a doghouse, let alone my own home. To think that €150 had gone to waste on this unrecognizable disaster was truly disheartening. Regrettably, my attempts to seek assistance from Pixum's customer service have yielded no response, leaving me feeling unheard and frustrated. As a passionate advocate for preserving memories through art, this experience has left me deeply disappointed and cautious about entrusting my precious moments to Pixum.co.uk in the future. P
P.Hamilton
Exceptional Service and Quality!
Three years ago, I stumbled upon Pixum.co.uk, and it has been a game-changer ever since. The seamless experience with Pixum's products has left me in awe. From various orders, each item has been nothing short of top-notch quality, reflecting their commitment to excellence. Pixum's website is a breeze to navigate, offering a plethora of customizable options to suit individual needs. The simplicity of finding and personalizing products is a standout feature, making the entire process a joy. Moreover, the customer care team at Pixum is unparalleled. Their prompt and efficient service keeps you well-informed about your order every step of the way until it reaches your doorstep. Their dedication to ensuring customer satisfaction is truly commendable and sets them apart from others in the industry. In conclusion, Pixum has earned my unwavering loyalty. I wholeheartedly recommend Pixum to anyone seeking top-tier quality, exceptional service, and a seamless online shopping experience. Thank you, Pixum, for consistently exceeding expectations! A
Andrew Boulton
Unexpected Disappointment Turned into Customer Service Failure
I had high hopes when I ordered an advent calendar from Pixum.co.uk, but the experience took an unexpected turn when I received someone's wedding album instead. Disappointed, I reached out to Pixum's customer service via email, the only available contact option. After two days, I received a response stating that they were unable to rectify the mix-up since all advent calendar stocks had been depleted. They requested me to return the wedding album and offered a mere £5 discount for my next purchase as a consolation. Regrettably, this incident shattered my trust in Pixum, and I won't be using the £5 voucher, as it doesn't remedy the disappointment caused by the company's oversight. This experience has left me disillusioned with Pixum's customer service reliability and quality control practices. C
CM, Hampstead
The Power of Exceptional Customer Care at Pixum.co.uk
Embarking on a journey to decorate my living space, I eagerly placed an order for 4 canvases on Pixum.co.uk, envisioning a gallery wall that would bring my home to life. Amidst my excitement, only one canvas arrived, leaving me disheartened. Swiftly reaching out to customer service, my expectations were met with silence, leading to a sense of abandonment and frustration. Despite the initial setbacks, a glimmer of hope emerged when I received an email promising the shipment of the missing 3 canvases. Grateful for the 30% goodwill refund that served as a token of acknowledgment for my inconvenience, I awaited further updates eagerly. With bated breath, I yearned for the moment when my envisioned gallery wall would finally materialize. Each passing day felt like an eternity as I longed for the dispatch notification that would signify the fulfillment of my order. The compassionate gestures and attempts to address my concerns restored a sense of trust and reassurance in Pixum.co.uk. As I sit surrounded by the canvases that now adorn my walls, I reflect on the journey that led me here. The resilience of Pixum.co.uk in rectifying their missteps and the sincerity embedded in their gestures have transformed a challenging experience into one filled with gratitude and appreciation. Thank you for going above and beyond to ensure customer satisfaction, Pixum.co.uk. M
Marian Laidlaw
A Sincere Review of My Pixum Experience: Disappointment Turned Opportunity
Diving into the world of online photo printing, I eagerly awaited my order from pixum.co.uk, envisioning the perfect gift for a friend's imminent departure. Excitement turned to dismay when I received not the carefully curated selection I had chosen, but instead a collection of someone else's cherished memories. Disheartened by the mix-up, I found solace in the prompt customer service that Pixum offered. Their team swiftly acknowledged the error and expressed a genuine desire to make things right. Despite the initial hiccup, the willingness to rectify the situation spoke volumes about their commitment to customer satisfaction. Though my surprise gift was derailed, Pixum's gesture to compensate with a voucher for future use not only smoothed over the inconvenience but also reignited my trust in their service. Turning a moment of disappointment into an opportunity for future creativity, I now eagerly anticipate crafting new memories through their platform. In the realm of online shopping, mishaps are inevitable, but it is how they are handled that truly defines a company's worth. With Pixum, I found not only a resolution to a misstep but also a renewed sense of loyalty in their dedication to the customer experience. Thank you for transforming a letdown into a silver lining, Pixum. P
Paul Kelly
Unmatched Quality and Value: My Pixum Journey
Embarking on my Pixum.co.uk journey was met with a few bumps along the way, particularly when it came to creating calendars using Vista on PC. Ensuring to log in became a crucial step to safeguard my precious work from any potential loss. Despite some initial struggles with the website software, I discovered a workaround that proved to be a game-changer – opting to download the photo-book software and craft my creations directly on my PC. While Pixum's products may not fall into the budget-friendly category, their quality is truly unparalleled. Though I encountered a minor hiccup where a couple of images in my photo books were printed at a slight angle, the overall craftsmanship and attention to detail were evident. Patience truly pays off with Pixum, as they frequently present enticing offers that help offset the cost without compromising on the final product. Interestingly, a friend of mine has switched to Lidl for similar services, praising its comparable quality at a lower price point. However, my loyalty to Pixum remains steadfast, as the blend of premium quality, occasional discounts, and user-friendly software has made my creative ventures a delight. Pixum may not be the cheapest option out there, but the unparalleled combination of craftsmanship and value makes it a top choice for those seeking superior results in their personalized creations. D
Dáithí de Brún
Every Shot Counts: A Testimonial for Pixum.co.uk
Discovering Pixum.co.uk through an unexpected coupon was like finding a hidden gem in a sea of online services. As a photography enthusiast with a growing collection of memorable shots, I was intrigued to test their printing services. The offer of fifty free prints was already a pleasant surprise, but what truly impressed me was the affordability of additional prints, prompting me to order more without hesitation. From the moment I placed my order to the swift delivery of my prints, Pixum.co.uk showcased exceptional customer service. Their seamless communication kept me informed at every step, ensuring a smooth and transparent process. The quality of the prints exceeded my expectations, capturing the essence of each moment with vivid detail and clarity. Pixum.co.uk has not only earned my trust but also my loyalty. I am eagerly anticipating my future printing projects with them, knowing that each shot will be handled with care and precision. Thank you, Pixum.co.uk, for turning my cherished memories into tangible keepsakes. Your service is truly a testament to the art of preserving moments that matter.
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Introduction
Pixum is a reputable online photo printing and personalized gift service operating in the United Kingdom. With a commitment to providing high-quality prints, a user-friendly website, and excellent customer service, Pixum has become a go-to choice for those looking to preserve their most cherished memories.Pros and Cons
- Pros:
- Wide range of printing options, including standard prints, photo books, canvas prints, and more.
- Intuitive website with easy-to-use design tools.
- Competitive pricing and regular discounts.
- Fast and reliable shipping.
- Responsive customer service.
- Cons:
- Limited selection of personalized gift options.
- No physical store locations, limiting in-person assistance.